1. WE RV Service

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Chandler, AZ

WE RV Service

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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1 year ago

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We Are Airstream - We Are Airstream Superstore in Chandler Arizona

We Are Airstream

(70 reviews)

attentive and responsive good communication with sincere people. Love the attitude and atmosphereread more

We found a used Diesel pusher, called and spok to Tom he said still available. They have had it on…read moretheir website for over 3 months. We spoke with finance he asked if we could make it in before end of month, in July. We told him we would make that happen. The finance guy stated he would let the front end know we were coming in on Wednesday, this communication all happen a week before. We are coming 4 hours from Chandler so we headed out on Tuesday, July 28. Half way through our travel we get a phone call from asking us to wait and come out on Saturday. We let hiim we were helf way in our travels so we were not turning around. We told him we would be there wednesday moring. We get there Wednesday morning 9:00am, the coach was in the back and they were cleaning it, we were rushed through and into finance. We agreed on terms and monthly price and signed documents. They had done no repairs on the coach they waited until Saturday to fix the windshield, smog and panel repair. We had told them we need to leave by 12:00 because of traffic and the 4+ hour drive. At 3:00pm the coach goes to the staging area and the service tech comes in and can not figure out what connection he needs for the airhose to staple the paneling down. At that point we said stop we will fix it that was at 4:00pm. We get home at 9:30pm and go to bed. We get up the next morning and want to take a look at the coach. The steps would not come down so we had to fix that. We put the awnings out and they need repairs. The microwave is not installed correctly so the door opens up and the glass plate flys out. THe refridgerator was dirty so I thought, no it was rusted and black mold. The leveling jacks have a wiring issues it beeps telling you it has a wiring issue. The gas doors have no key so the dealership forced it open yesterday to fuel it and did not tell anyone. The driveside mirror is broken and shakes. The paneling is falling in 2 locations. Then the finance guy calls and says "The interest rate is better but your payment is higher because the terms are shorter" WHAT! The finance guy did not read the document correctly so the contract is null and void. We told him you need to figure this out. The Sales manager Lynn calls and we let him know we will take the coach with a $10,303 reduction because of all the issues. He said he would get back to us, they then agreed to that. Next day we went to pull the coach out of storage and the from dash air conditioner does not work. That was it we called them and told them to come get the piece of shit and refund our deposit. They came and got and refunded the deposit that was given to them on credit card over the phone, but the cash we gave them in person we still have not received. We were told by Tom that when they come to pick up the coach the driver will have the check, he did not. When I call they say the check is in the mail, it is not. I called their Controller, Colleen she said the check needs to be signed and the owners will not been back in Chandler until Monday the 17th. Still no check and I have USPS informed delivery and it does not show a check on the way. I have left messages for Colleen and no return call. All we want is the balance of our deposit.

WE RV Service - rvrepair - Updated October 2026

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