Bought a place with a pre-installed lift from Quicklift USA…read more What a great product! High end quality and an easy use. Needed some relatively low cost accessories for the lift and they were quick to respond, very helpful and even delivered for free as we are local.

competitive pricing and install was under an hour with their pros delivering. Would buy one againread more

Here you get placed to Shopkins auto parts also get the best price in town from almost every keep…read moreup the good work Parts authority

I visit Auto Parts stores several times a month, but never knew there was a Parts Authority nearby…read more I went in, asked if they sold tools and the young man behind the counter opened a book and went right to the tool I was looking for. He said he could have it in a couple of hours, and they did. These guys know what they are doing, and very responsive and they work as a team. I did not have to wait for the young man, who ordered the tool for me, to get the tool I ordered, one of the other gentleman knew who I was and what I ordered and was able to get me on my way quickly. It looks like I might be bypassing the other chain stores and heading to Pa from now on! Great job guys!

This is a review from a girl who knows nothing about cars and relies on the help of others! I've…read morebeen hear for windshield wipers and for car fob battery replacement. Prices were very reasonable and staff was friendly and helpful I was in and out in about 10-15 minutes. Highly reccomended this location and appreciate that they stay open later.

Called in because after buying brake lights at this location, I had a quick question about the…read moreinstallation. I first got a young man who I could not make his name out, he hung up on me the moment I stated I had a question., within 20 seconds of the call. I called again thinking it was just a fluke, and got Lance on the phone this time. He put me on hold & when he returned to the line had a very bad attitude & ended up hanging up on me again. Not sure if it's because I am a young woman or if they are simply lazy & inept. This is atrocious customer service & since not one but TWO employees felt comfortable hanging up on a customer, I'm assuming this must be the way this store is ran. Poor customer service & an obvious lack in management. Drive the few extra minutes to a different location, the one on N Power Rd is much more welcoming & helpful.

Nothing but good men working here. I had been having trouble with one of my headlights for some…read moretime and couldn't find anyone, anywhere who could help me figure it out. The one I did find said it would cost me a few hundred to fix. I stopped in at O'Reilly's and there was Gary. He took a hands on approach, very knowledgeable and had me all fixed up in less than 30 minutes! Amazing! O'Reilly's has always had some real top-notch guys who know their work and get it done. Thank you Gary, appreciate you!

I have a moderate amount of car knowledge. It was nice to work with Riley, Gary and Esteban in…read moredifferent capacities. It is helpful to work w people who work as a team and support a positive working environment

This particular location has always had issues compared to other locations, todays issue drove me…read moreto write this review, my wife had purchased a hitch to tow a small trailer for her sister and for some reason the hitch didn't fit right so she was going to returned it and was going to purchase another one but instead she got treated like some kind of shady person, instead of focusing on how they could help her to get the right tool she was treated with disrespect by who I'm assuming was the manager on duty a gentleman by the name of Christopher V. Unbeknownst to him I had gotten there to help my wife get the new hitch but instead I got to witness his lack of customer service, poor judgment and from the way he treated the employee who was at the counter I would say he has no leadership skills to speak of. All they had to do was ASK that's all Just ask how can we help you? Instead what we got was Christopher V. Comments "I didn't know we were in the tool rental business" funny thing is he should know they do rent tools and worst case scenario he should learn his returns policy. And lastly if he doesn't like his job he should find another, life is too short to be unhappy.

Needed a new battery and Auto Zone on Power Rd took care of me. A young man by the name of Jeremiah…read morewas very helpful and quick. He is very polite and has the willingness to assist! Thank you for your help in swapping out my battery.

New to the area & needed a part for my truck so I went into Napa early in the morning to see 3…read moredifferent people working at counter, there was no other customer in the store and was acknowledged by one of them, they would be with me in a minute. After standing there for over 5 minutes I walked out & went to a different parts store. How can 3 different people watch a customer stand there for so long without helping or asking what I needed. They were not on the phone helping other customers either. Customer service couldn't be worse in my opinion. Apparently they don't need the business.

What a joke, employees had no interest in showing me whether there were any other bits and just…read moresaid "whatever we have over there". Then after I ended up getting everything I thought I wanted...since they couldn't be bothered to help.....up to the counter, it turns out they do t have enough change in the entire store to break $100 on a $42 purchase. Thankfully there's an autozone on the next block.

I had the most amazing experience from Adam being my advisor to fix my recall. Damon came through…read morelike a Champion to save the day when he upgraded me to a BRAND NEW 2026. Brendan just like me from the durty Glove (Michigan Baby) had me laughing. This was the realest rawest time. Thank you to everyone for a 1st class experience!

I am pleased to say that my current experience with Courtesy Nissan is a positive one. They have…read morenew leadership and staff. I give a huge credit to Luis(General Manager) for going above and beyond. The salesperson Khan, is a go getter. They displayed and showed courtesy, integrity, honesty, and most importantly, that they cared about the customer!Congratulations guys on a job well done and turning the dealership into a positive experience!

gaby was the person that helped me and she was great! she explained everything, and showed me what…read morewe were looking at, great customer service!!

Went in for an oil change & a factory recall! Service was…read moreamazing. Phil got us through so fast, helped me make my next appointment, he made this so easy. Thank you so much

Has found a vehicle we were interested in on their lot online. Called ahead to ensure it was still…read morethere and still available. It was a trade in (used vehicle) but fit ALL the criteria we were looking for. Dealership was very clean and one thing that was highly noticeable & appreciated here, was that they did not have sales people hounding us on their sales lot. You can pulling in and browse without numerous sales people coming at you at once! It's a very relaxed and chill environment to shop. Our salesman was very personable, knowledgable, and professional. Did a great job of answering our questions. The whole process was handled well. We had our own finance company, so that was a fairly smooth procedure. Through the course of our time there, there was a lot of waiting as it seems to be a very lengthy operation from start to finish in purchasing a vehicle. That said, this ensures that both parties are solid and that the transaction $ is finalized with all the necessary documentation required. NOTE- pay close attention to to your total cost and if they present any DOC fee charges. Look that up and educate yourself on it as this was something we were not familiar with. It can vary from $85 to 900 plus depending on the state. It's an absolute BS money grab that probably just pays the commission to ALL involved in that car sale. If you can negotiate this or rid this that would most beneficial to your out of pocket cost. We have enjoy our car and have been pleased by the dealership allowing us to come in and have our vehicle washed. They do also offer additional services and warranties and have nice customer appreciation and holiday gatherings we've attended as well.

My car-buying experience at this dealership was initially easy and stress-free, which is why this…read moreis not a reflection of the sales process itself. The reason for my 2-star review is based entirely on my post-purchase experience. I purchased a pre-owned Audi with just over 60,000 miles. After a physical inspection, reviewing the Carfax report, and reading general reviews, I felt confident I was purchasing a solid vehicle. Unfortunately, that confidence was misplaced. When I went in for my first oil change, multiple serious issues were discovered during the inspection--issues that are not easily noticeable when shopping for a car. The vehicle was found to need over $9,000 in repairs, including cracked ball bearings, a cracked ball joint, suspension and shock issues, and AC performance problems, among others. This was completely unexpected for a vehicle of this mileage that I had owned for only a few months. What's most disappointing is that none of this was disclosed at the time of purchase. As a result, I am now faced with managing not only my car payment and insurance, but also a significant and unforeseen repair expense. I reached out to Audi directly, but since the vehicle was purchased from a non-Audi dealership, they were unable to assist. This experience has left me with a very poor impression of the dealership and its lack of transparency. Lesson learned: when buying a pre-owned vehicle, always have it fully inspected by an independent mechanic beforehand. Dealerships need to be more honest and transparent with consumers--this is the only way to build trust and a lasting reputation. Selling a customer a vehicle with undisclosed major issues is unacceptable.

Helped me fix a check engine light and did it quickly with very clear communication and fair…read moreprices. The shuttle was a lifesaver.

My service advisor left, which was disappointing because we had a good rapport…read more This is the first major concern I have had since he left, and I am disappointed. I changed jobs and work further away. They can no longer shuttle me to work, which is fine, but no alternatives were offered. I have literally spent at least $15,000 here in past two years. Disappointing, but I guess I see now where I stand as a customer. Looking for a new shop now.