Just amazing all around. Never had a better service experience in my life. Randy might be the…read morenicest guy on the planet

Oil on the driveway. Ugh…read more Called some friends to get a recommendation for a local shop. One said that Scott from Sunland was the guy. We had the car towed over (2018 Ford Fusion Hybrid), and they diagnosed the problem and repaired the issue quickly and at a fair price. Unfortunately, the tech made a small mistake and once we got the car home, there was more oil on the driveway and a check engine light. Ugh, again. So we called back to Scott to see what he wanted us to do. We understand that sometimes mistakes are made and issues arise. How a business owner handles those issues are the difference between good businesses and great ones. This is a great one. Scott was MUCH more upset than we were! He got us back in same day and fixed the issue at no charge! (We should have paid for a necessary part, but he would not charge us.) With everything so expensive these days, and everyone trying to stretch a buck, it's hard to know if you're leaving your car with someone who cares about it as much as you do. Scott does. I cannot recommend this shop highly enough!

Helped me fix a check engine light and did it quickly with very clear communication and fair…read moreprices. The shuttle was a lifesaver.

My service advisor left, which was disappointing because we had a good rapport…read more This is the first major concern I have had since he left, and I am disappointed. I changed jobs and work further away. They can no longer shuttle me to work, which is fine, but no alternatives were offered. I have literally spent at least $15,000 here in past two years. Disappointing, but I guess I see now where I stand as a customer. Looking for a new shop now.

Buyer beware..... I…read morehad a very frustrating experience with AAMCO Transmissions and Total Car Care. I originally brought my vehicle in for simple preventative maintenance just a transmission flush and there were no shifting issues beforehand. After getting the car back, we immediately noticed the transmission was shifting worse than before. It was clearly not operating correctly, which was extremely concerning considering it had no problems prior to the service. No tow service was offered, I had to pay out of pocket. Communication throughout this process was also very poor. Amy at AAMCO was the only person I ever spoke with, and I had to initiate every call myself. I was never proactively updated. I was told the GM would reach out, but as of today, I still have not received a call. The vehicle was dropped off Monday morning, no one called, I called and was told to call back in the AM. Called the next day multiple times with no updates available. Finally called at 11am Tuesday, was told give her 20-45 minutes. 2 hours went by and I called back and was told there was an issue. Thats when I was told it would cost $2,300 just to diagnose the issue. They told us that the vehicle started throwing codes as they pulled it into the bay. No codes or weird shifting before taking it there the first time. The first invoice states everything looks great, fluid, no codes and run great. The second invoice is where they call out these codes and from there is where it was the deny, deny, deny game. At that point, we decided to tow the vehicle to a dealership for a second opinion. They informed us that the transmission was completely done and would need to be replaced at a cost of $7,600. Going in for routine maintenance and ending up with a failed transmission is unacceptable. Then being asked to pay thousands more just for a diagnosis, along with the lack of communication, made the situation even worse. The poor customer experience and lack of empathy throughout this process has led me to never want to use AAMCO again. I suggest choosing a different shop. AAMCO is not a local small business, and based on my experience, it felt like they cared more about getting paid than what actually happens to your car.

Do not take your car here they ruined my transmission. I give them a zero. They are a very…read moredishonest shop. Manager will not call back.

I've taken My Truck for repairs a couple of times and I've been very pleased with the service &…read moretimely service

Came here for a quote to switch the headlight bulbs on our truck after a lackluster experience at…read moreO'Reilly's down the street (the worker there wasn't much help and actually removed a cover piece from the engine area and gave up trying to put it back, leaving the truck worse than he found it). I met with Logan for a quote immediately after calling Friendly Auto, who was incredibly professional and kind enough to spend a minute putting the cover piece back in for me since I couldn't reach it. Logan gave me a quote, saying the timing could take anywhere from half hour to an hour due to different pieces needing to be removed to access the bulb area. We scheduled an appointment for the following day to get the bulbs replaced. The next day, Eric (manager) helped me get situated. With the service ending up being under a half hour of labor, he ended up reducing the cost of the service due to it being quicker than expected (which was honorable). You don't always see that kind of honesty in the auto service nowadays and it was greatly appreciated. We will definitely be back here and we're pleased with the service provided!

Our usual shop was bought out by Gemba Automotive, a group buying up local shops and rebranding…read morethem under their name. They did not keep our usual mechanic. Then we heard through the grapevine that our friend Gary started working at Shorie. We'd instantly trust any shop he worked at. Coincidentally, our vehicle began making loud noises and needed attention just about then. Perfect timing. Evidently, when cooling fans vibrate enough, they break off and cause severe damage to your radiator. So, we had our vehicle towed into the shop and had a rental for over a week because we had to help some friends in Yuma. Schorie was fantastic. They did all the work on our vehicle while we were out of town. It needed a few more things, so we authorized the additional work. The estimate was less than other shops had quoted us (for the front rotors and breaks). We came home, drove over, picked up our vehicle, and were super happy with the work that was done and the warranty terms. Aric was terrific to deal with the entire time on the phone and then in the office as well. The shop is run well, prices are decent, and they have a super warranty to back up their service on your vehicle. Highly recommend.

Our poor car was rattling like an old man…read more We went in and a fan had broken and caused under the hood injuries. They worked on him and fixed him up and we are back on the road!! I'll be back as I felt they really paid attention to the details and we took a trip with no problems. This is going to be a really good new mechanic for us. Grateful.

I just had my transmission on my 2004 Buick Lesabre rebuilt at KB's. It took longer than I had…read morehoped but I did tell them I had other transportation so a quick turn around wasn't important. It's a real deal mom n pop repair shop & I can appreciate their getting behind on a job so I wanted them to know I wasn't gonna rush them or hover over them. When I picked the car up it ran a little rough. No problem, the owner said bring it back & they will check it out. They fixed the issue & I did have to pay for the needed parts but no Labor. I always judge a business more on how they respond to & take care of issues AFTER your initial service or repair, and they get two THUMBS UP for that. They are sometimes unable to answer the phone so be patient if you need to talk to anyone. But April is awesome when you do get to speak to her & Ken the owner is very hands on with every aspect of his business. My overall experience was great! I would recommend KB transmission to anyone.

Needed to replace the drive shaft slip yoke, it was leaking. Had my car towed to their shop, thanks…read moreAAA. KB got back to me the next day and said come get it. Rate was extremely reasonable. Thank you KB.

Faithworks is a great place to do business, as a woman I appreciate their honesty and always get…read morewhat I need done, thankful!

This shop was close to where I broke down! Thankfully I chose the right shop! They couldn't work on…read moreBMW so that didn't help but they were professional and communicative with me with the limited interaction that we did have! Fun fact, I think you have to have a beard to work there- lol.

They took time out of their day to help me out with parts I was looking for. Extremely friendly ,…read moretheir quality of work shows .

They have always treated me very fairly. On several occasions, they didn't charge me a cent for…read morefixing my transmission. This is the only transmission shop that I trust.

I cannot say enough great things about Crawford's Auto Repair!…read moreI brought my truck in thinking I had a suspension issue because of a squeaky noise that had been getting worse. They got me in quickly, were incredibly friendly from the moment I walked in, and took the time to thoroughly check everything out. It turned out to be something as simple as a loose spare tire, something that could have easily been misdiagnosed elsewhere. What really stood out to me is that they fixed the issue right then and there and didn't charge me anything. That level of honesty and integrity is rare these days. As a woman, it can sometimes feel intimidating trying to find an auto shop you can truly trust. At Crawford's, I felt completely comfortable, respected, and confident that I was being treated fairly, no upselling, no pressure, just genuine help. They've absolutely earned my trust, and I will be coming back for any future car needs. If you're looking for a shop that is honest, knowledgeable, and truly cares about their customers, this is the place to go. Highly, highly recommend!

You did a great job of fixing what needed to be fixed but the seals are leaking and trying to make…read moreappointment to get them fixed and I cannot get you guys to give me a set date so I can get the leaking seals fixed please call me Thank you

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

Easy to set appointments. Fast to get work done. Not pushy. Great service. Great prices. Very…read moreprofessional and organized. I am a repeat customer and I will be back.