Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

Cancelled and still was charged the over inflated price.. called local manager and corporate..no…read moreanswer no call back. Disputed the charge since I have proper notice.. so we will see. My advice is if you need storage, find someone else! And look at their ratings!!

Barb was such a professional, when I called. I went to rent a storage space. She was very…read moreinformative. She explained the insurance, monthly premium and took the time out to just talk and answer all my questions. Thank you Barb, for listening to our needs, and the kind service. Shanna

Heather went above and beyond to help solve the issue I was having. I can't say thank you enough!…read moreShe cared enough to follow-up with me tonight and I truly appreciated that!

The customer service is very great! My service provider Brittany was very helpful since i've been…read morehere we've been keeping in touch and she's helped to make it a smooth and safe space to keep my storage unit! Thank you Brittany from Jalieyha you're so sweet!

Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

The crew was on time, very polite, and took great care with my furniture. I would use College Hunks…read morein the future.

I've used other junk removal companies before. Wasn't so impressed with them and now they are out…read moreof business. I was impressed with the two college hunks that showed up with their ability. Appointment was a breeze to make. They were on time, did not have to wait around all day. These dudes could move, problem solve and very nice personalities. Not only removed my junk, also moved some furniture. Give this company a chance, they will not disappoint. Good value, for great service.

Junk Kings was able to come out the same day and remove everything in my photos, as well as some…read moreother things I hadn't thought of. The price was reasonable, the workers that showed up were professional, and they hauled away everything in a timely manner. I would definitely use them again in the future.

They came on time and took an old non-repairable jet ski away with no trouble at all! They were…read moregreat!!

I highly recommend Cincinnati mini storage. Cameron helped me and was so helpful. This place is…read moreimmaculate. They have security cameras everywhere, carts, dollies, and 3 elevators. It is climate controlled as well. 5 Stars!!!

Good value for the space, and very responsive! The facility is clean and secure. We appreciated…read morethat they do periodic latch checks, and called to let us know one time we hadn't latched our unit properly. The facility is easy to navigate, good parking, and has carts available to borrow for loading/unloading.

I was in a real bind moving out of a rental in Cinti to a home in Dayton by a certain time. Wayne…read morewas terrific. I was able to do a short term rental of a space that was just what i needed. He was courteous, professional, the price was right. It was conveniently located for me. Very pleased.

We called to ask if there would be availability to house our travel trailer for just a few days. We…read moreweren't sure of the dates. The gentleman answering the phone indicated that yes, he would make room for us when we did show up. As we are traveling across country and could not be specific about dates, his friendliness and flexibility greatly relieved our stress about trying to meet a time schedule.