LaVonne was so helpful, kind, and professional! easy to access space and i am very happy I chose…read morethem.

I notified EASTGATE Public Storage about the front broken door and I gave a less satisfactory…read morereview on that the Front doors were broken and how unsecured the building was. Ashley called me and left a message on my voicemail about the review, but did not elaborate on the call. So I called Ashley back on 5/12/2026, and she thanked me for the review and notifying their office about the broken doors. She went on to say that a man rammed the doors and broke them and that he would be charged. I thought the call was going rather well, but things changed. She got very defensive when I was trying to explain to her that the security of the stairwell doors had been compromised in the past when someone put something to prop the doors open to the second floor she kept cutting me off and then finally she just hung up on me. So I called her back and she refused to answer the call by just hanging up on me. She must've been having a bad day because managers or people who are reading reviews should be listening to what the customer has to say about security issues with their buildings. I took a picture of the front doors to show that it was brand new.

We currently rent 3 garages. New owner has been terrible. Two snow storms and over three days…read morelater, neither time did they plow or put salt down. Corporate office is well aware and so is the district manager. Same issues as last winter with no changes. They hire whoever is the cheapest, nor who will do the job right. Pathetic district manager and pathetic corporate office. Excuses, excuses, excuses. If getting to your storage unit 365 days a year is important, this is not the storage company you want to use. Save yourself the pain of disappointment and go somewhere else. Wouldn't recommend any storage units owned by Extra Space Storage. Typical response will be that they care and want you to call the local the local management which has no power of changing contractors or making things better or right

Watch their rates. I got my unit for $65 initially w/o being told this was a move in special rate…read moreand would be raised to a certain amount and within 1 year my rate was raised twice to $129 first time and second time it was $148...They get you in and raise rates very quickly. I was told it is because of market values. Not good business to me!

Amazing facility, brand new, clean, efficient! The list goes on!! The staff was very friendly and…read moreso helpful! Renting my unit took less than 10 mins, love the 24 hour access and security cameras! Too many great aspects to list them but I RECOMMEND THEM!

From the owner: Large and Small self storage units. 24 hr access. Gated. Lighted. Security Cameras. Uhaul rentals…read moreavailable. Veteran Discounts.

I used Best Self Storage for multiple units while building a a home and had a great experience…read more The owners and front office manager (Kathy) are absolutely tremendous! We used another company prior to switching to Best Self Self Storage and was unhappy with the other company's service from persistent billing issues to cleanliness of the property. Best Self Storage is immaculate, not just the individual units but the entire property and their staff are truly nice people. I would recommend this business to friends and family in need of storage space. Positively a five star rating!

From the owner: Is there a college kid in your family coming home for summer break or maybe your spouse has told…read moreyou time and again that the garage needs to be cleaned out? Regardless of the situation, when you need additional space, Best Self Storage in Batavia, OH, is where you should look for short- or long-term storage solutions. No matter what your reasons are for needing extra space, Best Self Storage is your best bet to receive it at the best rates possible. Find out more when you visit them online or when you call (513) 735-6900.

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

Very easy to rent a storage unit, you can tell they take care of the place here and that makes me…read morefeel like my stuff is safe.

I recently rented a storage unit at Extra Space Storage, and I must say, I'm thoroughly impressed!…read moreFrom the moment I stepped inside, I could tell that this facility takes cleanliness and organization seriously.. It's evident that the staff puts in a lot of effort to maintain the place, making it a pleasant environment to visit regularly. the security measures at Extra Space Storage are commendable. The facility is equipped with surveillance cameras and secure access points, giving me peace of mind knowing that my belongings are in safe hands. Becky, the storage guru, was a delightful and helpful soul! She tackled all my queries with a smile and guided me in selecting the perfect unit to fit my needs. With her superpowers, she showed me how to magically fit EVERYTHING into a tiny space! I was amazed by her packing wizardry! Thanks to Becky, I'm now a master of compact storage. Move over, Houdini!

This is my second time renting from them, and it will be the last. All my belongings are safe but…read morethe people that work there are awful and rude. I always try stop in and try to talk to them about my issues I'm having with billing and no one is ever there. it doesn't matter what time of the day it is, no one is there ever! I paid them on the second. I get an email on the 5th that I'm late and I need to pay.so I called on the 5th after receiving the email and I talked to this lady that wasn't informative or nice, I told her my problem and that i already paid on the 2nd, she just said oh your good, bye! that was rude of her, I was still talking to her and she just hung up on me. Then on the 8th, I get another email saying I was delinquent and that I need to pay. remind you the lady told me I was good. so now its the 12th. I tried to go up there twice a day for the past 3 days and NOONE IS THERE! why have hours posted if no one is goin to be there when their supposed to be open? I will never use this public storage again. I didn't have this much problems the first time I used them, but new people are working there now and it sucks.. don't try to call either, they wont pick up. Tawnya is rude!

Got a storage unit for the first time, the lady showed us where ours was since it was confusing on…read morethe paper, i was disappointed that this facility didn't have an elevator since ours is on the second floor :( I have a bad back and they don't have an option to choose which floor you get. The rates go up 4-5months after you move your stuff in. $15 at first then to $50 now. It's very dark since there aren't any lights in the unit, I have to use my phone flashlight, and it's not temp controlled.