On what I can only imagine was one of the busiest UPS days of the year, Erica at this store was…read morewarm, smiling and super efficient. I was literally in and out with my return. Extra kudos to her for helping me fit my items in the envelope I brought with me, saving me the cost of buying new packaging.

Assistant Manager Jesse is worth his weight in gold. He personally assisted in the packaging and…read moretransport of a precious 50 year old piece of artwork. I have just been notified this evening that the art has been received in perfected condition and will be accepted for display. I want to convey publicly my personal gratitude to this young man for his care, help, and professional expertise. Thank you, good man. May you go far. Sincerely, larry mcpherson

Jared came for the initial assessment and estimate of what I needed to move. We walked through…read moreevery room in my house and Jared made notes. At the end of the walk through, Jared reviewed what it would take to move all of my belongings and reassured me that all items to be moved would easily fit into their standard moving van. He also said he, Jared, would arrive on the day of the move with a crew of very capable and experienced guys. However, in the day of the move Jared never showed and left me with crew with very little experience. From the very start leader expressed to me that he had doubts that everything would fit in the truck and subsequently the storage unit I had, the size of which I chose based on Jared's reassurances. From the very beginning, the crew repeatedly packed and repacked the truck to make it all fit and by the time it was fully loaded and ready to go to the storage unit they had been working for 5+ hours which was already more than the 4.5 hours I was told would be the time for the entire move, loading and unloading. When we reached the storage unit, the process was repeated. The crew began unloading but each person had a different opinion of how to get everything in the storage units. By the time everything was out of the truck and stored away, it was past 9 pm. Eleven plus hours from start to finish. At that point, the lead crew member spoke with Jared, he blamed everything on me as if my input caused them to turn into absolute morons who couldn't move their way out of a paper bag. I was present for the entire move but the only suggestions or requests I made were only made when the crew leader came to me and asked what he should do. I did ask, since I had rented 2 storage units that they try to put the furniture in the indoor unit. But when I saw the confusion that ensued, I simply told them to pack as they saw fit and that I did not want to get in their way.I I would not recommend Robinson Relocations to anybody. I think Jared is a crook!Please beware!!!

Not sure where to even start with this review…read more We researched reviews and believed this company to be a solid bet. Unfortunately I don't believe I have ever made a worse decision. Shown following are random facts associated with our Robinson Relocations experience over the course of the last two (2) weeks. 1) long breaks like exceeding a half hour in residence bathrooms only to exit leaving super strong chemical smells? 2) Half eaten bags of food left everywhere along with empty beverage cans 3) Missed loads (not individual items mind you) simply left at residence we were moving from. 4) Items moved into incorrect locations inside new home and then simply thrown in huge piles regardless of being marked. 5) Damaged priceless furniture without little recourse for remediation regardless of having written a special FVR (Full Value Replacement). 6) Bangs, dents, nicks, scrapes and general surface blemishes in virtually everything they touched. 7) Demonstrated little to no genuine care for what they were doing and the property they were being entrusted with. 8) Left full size furniture pieces outside of new home and simply driving off. This list could simply go on and on and to top it all off was the fact that we were charged almost 2x the owners quote! We were quoted by the owner an estimated total cost of $3,318.00 for the move. Final price cane in at $5,785.80 and thats with us having to cover all of the above. Please do yourself a favor and avoid at all costs.

Great place, secure and the staff is always on top of it. The lot and the units are always clean.read more

I have left multiple messages and sent emails asking simply when my due date is, no statement, text…read moreor email is sent when payment is due. I checked my account Friday 1/3 and had a zero balance and Monday 1/6 I got an email saying it was past due. I've only had the unit 2 months, when I reserved it I wasn't able to get in, I didn't have the gate code, when I finally reached someone they said they tried to call me and couldn't get through. I had no missed calls or voice mails, they also had my street address and email address so they could have contacted me that way. The just complete lack of response is frustrating, I've been trying for over two weeks now.

If you want to experience the most miserable human on the planet, this is your chance. Every time I…read morehave gone in there for something, the old fella behind the counter is "cuddly as a cactus, as charming as an eel." It's almost worth going to experience his sullen interaction, like an animal at the zoo - completely disinterested in anything going on over the other side of the counter. You owe it yourself to experience this at least once - trust me!

I have gone here 2 times since I moved to this area. It is very convenient, but I will never go…read morehere again! I would rather go farther than deal with this rude and unhelpful individual that is always there. I was just there yesterday. There was no one else in the place and he was going through his mail as I walked in. He did not even glance up at me as I stood right in front of him. He kept doing what he was doing right in front of me for SEVERAL MINUTES! Then he just looked at me and grabbed my package and gave me my receipt. He has no interest in being cordial, professional, or helpful. This is quite different from ANY other UPS store I have EVER been into. UPS people have always been very professional, pleasant, and helpful. I would recommend going somewhere else rather than being treated so poorly at this location. I hated having to give this location even one star.

I have been renting a vehicle sized garage here for 2.5 years and while my initial experience was…read moregood, changes implemented over the past 8 months have me searching for other options. I've received 2 increases in less than a year. When attempting to configure autopayment through their portal, using the exact details copied/pasted from my lease I was unable to establish an account profile because it could not match to a tenant. When I tried going to my unit today, my gate code no longer works and I've received no communication indicating a change, suspension or other issue. There are no employees onsite at any time, and when calling the phone I first had to listen to/decline (5) separate ads for completely unrelated services, at which point I was connected to a chatbot that claimed the business I was trying to reach is not a recognized client. The website is down. This has all the markings of a business that is either heading into bankruptcy or has been sold to a holding company.

Quick, easy, and convenient. The location is great for anyone living in Milford, Loveland, Terrace…read morePark and Indian Hill. The staff are accommodating. The space is affordable and offers a great place to lock up your valuables.

Jaime and her crew were so easy to work with. She coordinated the move from beginning to end. She…read morescheduled the movers, packed my place and got everything ready for our big move day. The moving crew arrived and everything was loaded so smoothly. Hammer and his moving crew were full of good energy and provided good laughs besides good service. The moving crew unloaded my stuff then Jaime and her team of organizers unpacked and helped me decorate and put my place back together. I highly recommend this company for your next moving and packing needs!

From the owner: Downsizing and Moving your life can certainly be stressful and overwhelming. Our Moving…read moreCoordinators will handle every detail necessary for your new transition. We will customize your move specific to your needs. You wont have to lift a finger if you don't want to! Deciding to move and downsize is never easy, especially for a Senior Citizen who has many years of memories in their home. We help guide Seniors, and their very overwhelmed family members, through the difficult downsizing process. We understand that family's won't always have the time and resources to help with this transition. We can take over, and make it EASY on everyone involved.

Called Two Men and a Truck and talked to Jacob (this will be the 4th or 5th time that I have called…read morethem for local moving and donation jobs). Told him want I needed and answered my questions. He sent out TraShawn and Miguel the very next day to move four pieces of furniture plus glass tops and transport to St. Vincent de Paul for donation. They moved a dresser, mirror and glass top from the second floor. The other pieces of furniture were on the main floor. They spread out tarps on top of our wood floors so they wouldn't scratch the floors. They did an excellent job, no damage of any kind. I will be calling them back soon for another job that I have here at my home! Satisfied customer!!

My team moved the heaviest treadmill into our basement and were professional and considerate of my…read morehome during the move. They were reliable and friendly. I'd recommend them to anyone needing items moved!

The movers were fast and handled the actual move well. However, they disassembled my furniture and…read morepromised to return to finish reassembling my desk and my child's headboard. They have now ghosted me. Leaving a child's headboard loose and unsecured is a major safety hazard. Great at moving, terrible at fulfilling promises and finishing the job

They flat out they broke a lot of my stuff, Then badgered me into not filing an insurance report…read morebecause they said it would cost me a lot of money And I wouldn't win. I don't know if maybe these guys reviews are loaded with family and friends. " 99% of the time you don't even win", The guy said and told me he "really wouldn't need to file a report". And if the company doesn't believe then Ask yourselves why they worked for 3 1/2 hours and only charge me $275. They lower the price because they knew what they did was wrong. So here's the list; - Broken couch leg - Broken keys on $1000 piano - Broken knobs on $500 guitar amp - broken Broken box of Crystal goblets - Ripped tote bags I'll also mention one of the gentleman got distracted, flirting with one of the other residents at my old building. And once again, When I raise this complaint, The gentleman explicitly told me not to file an insurance claim Because it would " Cost a lot of money to file, 99% of the time you won't win anything." What a great business guys. You should be ashamed of yourselves for how you treat people.

I saw this on a closed community group this morning and wanted to share it. Way to go Blue ash…read morestorage! Their manager, Jim, does an amazing job!

From the owner: Bearcat Storage - Blue Ash is locally owned and operated. Our mini self storage facility is…read morecompletely secured with individual unit alarms, electronic gated access and 24/7 surveillance. We even offer free truck usage when you move-in. Located in Cincinnati, OH serving the Greater Cincinnati area. With online bill payment, we're ready when you are. Whether you're looking for short-term personal storage, long-term business storage, or anything between, our clean, modern and secure storage facility was designed with your convenience in mind. Blue Ash Self Storage offers a variety of storage features and sizes to fit your needs, including drive up access & climate controlled storage units.