This location is convenient and well taken care of. Rob was of great help to us. He is knowledgeable and very courteous. Thanks so much!

DO NOT RENT HERE. They increased my rent 51% in less than 2 years. Ridiculous, I had to hire movers to move my stuff to a competitor 2 miles away in order to save over $100+ a month. SHAME ON YOU! Predators.. My total cost after the 2 rent increases would have been about $275 a month. No way, I left as soon as I got the notification email of the 2nd rent increase. read more

This review pertains to an excellent experience I had with an associate named Lindsey, who was a refreshingly and very, very helpful individual, and was able to set me up with a wonderful storage rental situation in one of *THE* most helpful manners I've ever encountered. Her attitude was fantastic, her friendliness was reminiscent of the good old days when people actually cared and had Human Element to want to help the other individual on the other end of the sale, and in this case, it was A+ behavior and helpfulness A-z. These are the kind of employee's that need to be hired, and kept. Wonderful to deal with, and makes Public Storage worth actually going to for future use! Thank you to Lindsey, much appreciate your professional and genuinely nice attitude. Who'da thought, people being good people garners good feedback and response. Thankfully, it seems there are people who still understand that. Great employee read more

Tiffany took great care of my concerns! I had problems with the app and couldn't enter the gate. I also had concerns about the rental rate, which she took care of for me. read more

Very irritating. dark storage unit (cannot see!), packets of rat poison in storage unit when moving in (a bad sign), and after receiving confirmation that I have moved out (after less than 2 months!), I continued to receive bills and notices that I was being billed automatically. DO NOT USE THIS PUBLIC STORAGE FACILITY. RUN AWAY. FAR AWAY. I have rated this facility 1/5 stars, because 0/5 was not an option. read more

I suggest you guys look at these reviews I suggest you don't go with public storage they will go up on your storage fees at least every 3 months $20 so if you want to get screwed and ripped off you'll rent through them read more

First time I've rented an inside climate control storage unit. Beth made the whole experience easy. Beth was very helpful walked us out to see the unit explained everything. I will recommend this storage facility and Beth was the best!!! A++ read more

Made an online reservation and called to make an appointment time to come sign paperwork. Nobody was there at the scheduled time, called and waited almost 20 minutes and nothing. Didn't get a return call until 10 minutes before closing, leaving me no time to get there. Disrespectful of my time. read more

Made reservation on line on Monday . Stopped by on Tuesday to pay and see the unit. Manager waited on me and was very helpful in explaining what they had available as far as moving accessories. As well as getting me set up with the unit. Unit was clean and looked good. read more

I had an outside parking spot it was nice and good size 10 x 30. Unfortunately, the dust kicks up from the hill side and the construction from the Liberty Way area and causes my Jeep wheels to make sounds for about a week after I park it there. I would have to tarp, but came up with a better solution move it to an storage facility that does not have that problem for now, not the stores issue by the way it is just the area. Assistant Manager was super to speak to and she got us setup and any customer would be happy to deal with her. I hope the Assistant pursues a manager store position she would be awesome working in that position. read more

Do not go here! Worst customer service I've ever received in my life! I'm 8 months pregnant & upon moving out of my storage unit, my husband left behind 3 empty cardboard boxes across from our unit as they wouldn't fit in either cars (they were taped up & wouldn't break down) & I couldn't find a dumpster (my unit was right by the gate & I had never gone round to the back to know that that's where it was & the few times I went, the grounds were under construction & there was always a dumpster by my unit along with piles of rubbish). What was a simple misunderstanding that could've resulted in a easy fix has turned into a complete nightmare for my family. The next day I received harassing voicemails from Stephanie whom I've always received attitude from during the length of my rent there. I called to apologize & explain why my husband had left rubbish behind & it immediately turned into an argument of whether or not there was even a dumpster there in the first place?! She swore up & down there wasn't (keep in mind she's only worked there for a year & I've stored there for 2+) & called me a liar! I was honestly in shock she was so rude & unprofessional I was dumbfounded & to make matters worse she hung up on me & when I tried to call her back she screened all my calls! How unprofessional is that?! After leaving a voicemail saying I was going to call corporate & report her, she immediately called back & was super apologetic saying it was a "misunderstanding". I apologized in return & told her I would come back to pick up the boxes & she told me not to worry about it that she would handle it. After 5 hours of receiving my move out receipt, I got an email saying that I was being charged $75 for her having to pick up my "trash" (3 EMPTY cardboard boxes)! I was flabbergasted someone could be so spiteful & deceitful and trick me into thinking it was okay & then turn around & charge me more than two months rent of storage for not picking it up! I was left in tears. The worst part about it all is it's been nearly a month now and I haven't been able to get it resolved with anyone, Stephanie ignores everyone of my calls & sends me straight to voicemail. I've had my husband call & leave voicemails, my brother, even my dad which is ridiculous I have to even go through such lengths to call on different numbers to get ahold of her bc she knows mine & ignores it straight away. Nothing resolved, no phone calls returned. I've spoke to customer service more than 20 times & each time they only give me the numbers to the regional and district manager, Fred to which we called multiple times & left voicemails and to whom JUST NOW, today, after 3 weeks I have finally received a call back from & I don't think I've ever spoke to anyone more unbothered & uninterested. He didn't care for the story or details of what happened just would take long pauses of silence as if not listening to anything I was saying just to respond with "sorry but that is our policy" as if nothing I said made any difference & he didn't care one bit to be speaking with me or care about my overall satisfaction as a customer, he also said he could've charged me up to $500 (absurd) so made it seem like he did me a favor & I should be grateful he only charged me $75! I even asked if he could retrieve the recording of the conversation I had w/ Stephanie so he could listen to how appalling it was & how she blatantly told me that she'd pick them up & I would NOT be charged & he pretty much made it seem like it would be impossible to find the recording (like he's not even going to try) & if he did find it it wouldn't make a difference either way bc he would side with his employee over his customers anyway. Again left in tears. After a month of trying to explain myself over 3 boxes, all the phone calls & unnecessary stress & emotions, this pregnant mama has lost her fight. I literally have no more energy to try to keep calling anyone just to get treated like absolute dirt by people who claim to be "professionals". But rest assured karma will always prevail so I will take peace in that. read more

Do not go here over a 50% increase in price in less than ten months. Also, there is no notification there is going to be an increase, just jack-up the rates. John C must not go every often, one of the two gates is open about 50% of the times I go there. Fence is falling over. And that is what I have to pay $1.50 per square foot per month for. Should change name to Public Enemy Number One Storage, as there business practice is just like robbery! read more

I stopped in yesterday to get information about putting a few things in storage i spoke with amy who was very nice and patient as i have a tendency to ask alot of questions she helped me out alot thanks amy read more

The facility is very well kept. However, the rates have increased 2 or 3 times since the new ownership / management change. Also, please be aware that they charge an exorbitant late fee, even if 1 day late (about $60 for our 2 units when we were only 1 day late). We pay electronically through our bank, but our bank pays Pubic Storage by check which takes a few days for transit. read more

Excellent storage facility! Very clean, well secured and plenty of room to move your truck/trailer around in. The gate is great keeps those that are not renters out. This place is designed well for storing your travel trailer. Nice to finally feel my trailer is secure! read more