My moving experience with all my sons was great! I made $100 deposit . They showed up Timely got…read morethe job done quickly and we're very well tipped by me for their hard work and quick response . I would recommend them.

This is the worst moving company I have ever worked with! They complete broke a head board of mine…read moreand completely ruined a $3000 table that they refused to give a reasonable compensation for. They also brought the wrong truck on the first part of the moving and made us pay for the extra labor charges and then were 4 hours late to deliver our stuff to our house. When trying to discuss damage issues at the house with an employee they ignored us and were on FaceTime the entire time. Give your business to literally anyone else and save your money and furniture from damage. I would give -5 stars if I could.

Jared came for the initial assessment and estimate of what I needed to move. We walked through…read moreevery room in my house and Jared made notes. At the end of the walk through, Jared reviewed what it would take to move all of my belongings and reassured me that all items to be moved would easily fit into their standard moving van. He also said he, Jared, would arrive on the day of the move with a crew of very capable and experienced guys. However, in the day of the move Jared never showed and left me with crew with very little experience. From the very start leader expressed to me that he had doubts that everything would fit in the truck and subsequently the storage unit I had, the size of which I chose based on Jared's reassurances. From the very beginning, the crew repeatedly packed and repacked the truck to make it all fit and by the time it was fully loaded and ready to go to the storage unit they had been working for 5+ hours which was already more than the 4.5 hours I was told would be the time for the entire move, loading and unloading. When we reached the storage unit, the process was repeated. The crew began unloading but each person had a different opinion of how to get everything in the storage units. By the time everything was out of the truck and stored away, it was past 9 pm. Eleven plus hours from start to finish. At that point, the lead crew member spoke with Jared, he blamed everything on me as if my input caused them to turn into absolute morons who couldn't move their way out of a paper bag. I was present for the entire move but the only suggestions or requests I made were only made when the crew leader came to me and asked what he should do. I did ask, since I had rented 2 storage units that they try to put the furniture in the indoor unit. But when I saw the confusion that ensued, I simply told them to pack as they saw fit and that I did not want to get in their way.I I would not recommend Robinson Relocations to anybody. I think Jared is a crook!Please beware!!!

These guys were awesome. Big thanks first of all to Jared for following up with me about the amount…read moreof stuff I needed to move so we were able to determine the number of movers to send and make the job go smoothly. They were nice and upfront with costs when I reached out for an estimate and were ready to answer my questions. On the day of, these guys all showed up ready to work, were very friendly, and had great attitudes. They didn't waste time and were quick without sacrificing care for my stuff. Recommend them 100% and will be keeping them in mind if and when I look to move again. Just a quick update: I used these guys again for a long distance move from Cincinnati to Georgia and they were once again a great company to work with. They were on time and had great attitudes which is always a huge plus when you're dealing with the stress of a move. Glad to have had two positive moving experiences with these guys.

On what I can only imagine was one of the busiest UPS days of the year, Erica at this store was…read morewarm, smiling and super efficient. I was literally in and out with my return. Extra kudos to her for helping me fit my items in the envelope I brought with me, saving me the cost of buying new packaging.

Assistant Manager Jesse is worth his weight in gold. He personally assisted in the packaging and…read moretransport of a precious 50 year old piece of artwork. I have just been notified this evening that the art has been received in perfected condition and will be accepted for display. I want to convey publicly my personal gratitude to this young man for his care, help, and professional expertise. Thank you, good man. May you go far. Sincerely, larry mcpherson

If you want to experience the most miserable human on the planet, this is your chance. Every time I…read morehave gone in there for something, the old fella behind the counter is "cuddly as a cactus, as charming as an eel." It's almost worth going to experience his sullen interaction, like an animal at the zoo - completely disinterested in anything going on over the other side of the counter. You owe it yourself to experience this at least once - trust me!

I recently called about shipping a package and the person I talked to was very rude and sounded…read morecompletely disinterested and like he wanted me to get off the phone as fast as possible. When I asked to talk to the manager since all the info I was asking for he had no answer to he said they were not available when I asked when they would be available he said he was the manager and hung up in my face. I would rather walk to my delivery location then go here or call again. If I could give this place 0 I would.

Jennifer did an excellent job of organizing and decluttering. I would recommend her. managed to go…read morethrough all my boxes from moving and carefully moved and kitchen, dishes, food, and pots and pans.

We are long standing Clients of Jennifer for a good reason: She is a work horse! She comes in with…read morea joy and energy level that is much needed for this type of work. She makes you feel comfortable to process items as 'keep, donate, toss'. Often my husband and I have held onto things way past time and Jennifer helps us navigate emotional waters of decluttering. Once we get past that first step she goes to cleaning and organizing the space into a more beautiful, peaceful one. Finally, she moves the donations and trash to her private vehicle and relieves us of that hardship. In a span of 4-5 hours we go from a place of cluttered, dark, avoided places to clean, organized and full of peace spaces we want to be in. THANKS to Jennifer for your gift of being Ultimately Organized!

Jaime and her crew were so easy to work with. She coordinated the move from beginning to end. She…read morescheduled the movers, packed my place and got everything ready for our big move day. The moving crew arrived and everything was loaded so smoothly. Hammer and his moving crew were full of good energy and provided good laughs besides good service. The moving crew unloaded my stuff then Jaime and her team of organizers unpacked and helped me decorate and put my place back together. I highly recommend this company for your next moving and packing needs!

From the owner: Downsizing and Moving your life can certainly be stressful and overwhelming. Our Moving…read moreCoordinators will handle every detail necessary for your new transition. We will customize your move specific to your needs. You wont have to lift a finger if you don't want to! Deciding to move and downsize is never easy, especially for a Senior Citizen who has many years of memories in their home. We help guide Seniors, and their very overwhelmed family members, through the difficult downsizing process. We understand that family's won't always have the time and resources to help with this transition. We can take over, and make it EASY on everyone involved.

I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

The whole experience was great from start to finish. I needed a refrigerator moved from one house…read moreto another, and then for them to rearrange a basement refrigerator and move it upstairs into my kitchen. The two movers were masked at all times (at my request), were meticulously careful to not damage any wall in either house, and were incredibly easy to work with. They successfully disassembled the refrigerator so that it could make it through the doors of my 100 year old home and ensured that everything was reattached properly on each refrigerator. I really appreciate great service that ensures things move smoothly. I would absolutely use them again for any move, big or small.

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

Ben and Casey were fantastic! My daughter moved from Kentucky to Illinois. These guys not only…read moreworked efficiently, they did so with such a great attitude! They were friendly and funny, and really helped turn a rather stressful time into something enjoyable. They were worth the cost and I highly recommend them!

The movers were Ben and Eli. Everything went well. They were perfect, from pickup in Edgewood KY to…read moredrop off in White Oak, Cincinnati. Well equipped, prompt, smart, kind, worth very penny.