Love this place always so fresh and the waitress was so polite Thanks for the great service. Food came out in timely manner and nice and hot Yummy... so much food we had tons to take home read more

See all

Wondered in after an intense Friday and Saturday nights where I was left completely depleted of energy and stamina. Rolled the dice and had a Combination pho at this Vietnamese restaurant. Great portions, pho temps were good, fresh basil, green onions, and green limes finished up this meal to perfection. Service was good. Wait staff circled around and made sure that my meal was as expected. Recommended. Jordan read more

See all

When they changed owners, updated...whatever they did they should've dropped the name Express to stagnant, delayed, hella slow. This place is anything but fast. We came in around noon for a "quick" lunch. While we were seated pretty quick the only server/cashier they seemed to have forgot about us for so long we nearly gave up, When we finally made eye contact and ordered we did have our food fairly soon. However once it came we were not given any utensils. Yes, there are chopsticks at the table, but no spoons for the broth, forks for those who hate chopsticks (my lunch date). After patiently waiting for her to bring them because we asked at food drop off I got up about five minutes later, went to the counter and asked. Pho was ok, but so much better in the past. Once done we went to the counter to pay. This was not the worst pho, but not one I'll be jumping to come back to. read more

PT PHO Express - Shrimp Pho - Vietnamese Near Me - Phoenix, Arizona

See all

Cashier is extremely rude and completely unprofessional. The most unwelcoming restaurant I have ever been to. I now understand why they only have 3 stars. The food is not that good to be treated that poorly. The bone marrow 5.h, grouped under the pho options isn't pho and apparently doesn't come with the white onions, green onions, and cilantro even though it says it does come with those on the menu( according to the cashier). read more

PT PHO Express - 5.h order missing the veggies - Vietnamese Near Me - Phoenix, Arizona

Ordered combination Pho and requested extra broth and noodles. Did not get the extra broth but also got a bundle of lettuce leaves and 2 small sprigs of mint instead of the jalapeño, bean sprouts, onion, basil and limes. It was a mess and nothing like the Pho I've had there in the past. read more

PT PHO Express - Lettuce - Vietnamese Near Me - Phoenix, Arizona

See all

The service is absolutely terrible. I went in there, asking for a spring roll without noodles, and the girl immediately said she couldn't do that Right away without even asking though I have done it so many times at this location and other Pt Pho Express locations. she said because the manager doesn't let her without even asking the manager. She said they come how they are. Gave me an attitude and then I just walked out because I have been a loyal customer for so many years and never have I been treated like this at any location. read more

Food was good, however the service was the worst I have had in my entire life. The waitress threw menus down without a single greeting. She did not say hello, introduce herself, etc. She came back and asked what we wanted to eat, we ordered and the food came out around 10 minutes later. She never came back to check on us, ask if we needed anything, etc. My drink was also empty and I was not offered another water, however, she wouldn't have known as she never came back to the table after bringing the food out. When we were done, we had to get our own to go boxes as she was no where to be found. Then we head up to the counter to pay. The pho was listed as $10.99 on the menu, she was telling us that it was $12.99, which was written in pen on the menu. It was not. There was no explaining other than that and no effort to make things right. I have been eating here for years and supported the restaurant when they brought another location to cave creek. I am disappointed that the menu pricing was off and that the waitress was not kind or welcoming at all. Food is good but I will not be going back. read more

Pho is very average. Service is terrible. Don't eat here. Asked for a manager. No managee at lunch time on a Monday. I mean is this how we expect to run a successful business? Oh by the way the food is expensive. read more

So today, we decided to give PT another try....since the last few times on phone orders they would mess it up, we stopped coming. But today Hubby went in and ordered and waited, then checked all the food first, before leaving. Thankfully everything was there and the food did taste fantastic! read more

We had couple things togo from PT. The lemongrass chicken had really yummy moist chicken with delicious lemongrass sauce. It included plenty of rice to go with it. However, the sauce was tad greasy. We also had the grilled pork spring rolls. It only had rice noodles and lettuce with lots of grilled pork. Simple yet delicious. We will return to try more items. Fast and friendly service. read more

PT PHO Express - Grilled pork spring roll - Vietnamese Near Me - Phoenix, Arizona

See all

I was in a few minutes ago. I was picking up a mobile order for a Pho (5e) and a Tea. When I walked in, a young lady came from the back. She did not address me. I said to her, "I'm here to pick up a mobile order for Lee." She proceeds to grabs it from the counter and push it my way. She didn't say a word to me. I noticed that my tea was missing. I said, "I'm sorry, there should be a tea with my order." She grabbed the food she had pushed toward me to check the ticket. Then, she walked over to a tablet to check the order there. She notices she did in fact miss my tea. Still she does not address me or even look at me. I can tell she is annoyed by something. She turns to make my tea. Once she finishes, she sets in on the counter next to the food I ordered and turns are walks away. Still, not speaking to me or looking at me. I kindly said to her, "Thank you very much, mam." By this time she is halfway in the kitchen having never said a single word to me. I am writing this so that hopefully a manager or owner might be able to address with employees. This is terrible service. This frustrated me to the point that I am not sure that I will be back. read more

So I LOVE pho like last meal type love. The food here was good but the bathroom was absolutely disgusting. We were in training and went to days in a row and both days it was gross to the point where one of my coworkers refused to eat here. The first day I personally told them the bathroom needed to be cleaned so when we came back because the food is good to see the same mess was surprising. Everything was good hot and fresh but the bathroom was a NO! read more

See all

I've been here only twice. Once was a year ago. The soup was lukewarm and not flavorful. The second time I went was just two days ago. I went in at 7:13. Waited for 3 minutes at the cashier for someone to come out of the kitchen only to be told no more dine in because cut off time was 7:15. The sign says they close at 8pm. The boss needs to be aware when he turns the business to a bunch of kids who don't care for the biz, this is what happens. I left and another table who came in at the same time with me also left. I'm sure they lost about $100 of business. read more

Yesenia had amazing service. Great food and chill atmosphere. Boba was also very yummy. Mango was by far the best flavor! read more

PT PHO Express - Vietnamese Near Me - Phoenix, Arizona

Service was great! Not sure if my meal had real chicken in it or if it was something...else. Also...side of rice tasted like it was cooked in some questionable water. Should've ordered the Pho I suppose. read more

Ordered a pork spring roll via phone but wasn't told it was BBQ (never seen spring rolls offered with tough rubbery meat in them) which usually comes with sliced plain pork inside...Apparently teriyaki pork and chicken are what they put in their spring rolls. I've ate spring rolls at countless pho places here in AZ and while traveling to several other states, and literally none of the other places make theirs like this. I'm almost positive I ordered spring rolls from their location near Albertsons a long time ago and it wasn't like this. While waiting for my order, a table of two ladies next to me also gave theirs back complaining that the meat tasted rubbery like teriyaki chicken. Teriyaki and peanut sauce - no thanks. When I took it to their other location near Frys since I was already going that way for other errands to see if this was a mistake, she said that's just how they make it. Basically I was SOL. I would have given 2 stars as the cashier was very friendly at the first location near Albertsons, but seeing that this is the third time I've tried PT Pho (which the first was normal), but the last 2 times there have been issues and no offer of a refund even though the lady at the second location said they're owned by the same owner, I definitely won't be back. read more

PT PHO Express - Vietnamese Near Me - Phoenix, Arizona

The portions here are large and the chicken i had was perfectly sized for the bowl. Enjoyed the flavor of the broth and variety of items included. The price was great considering i ended up with two meals out of this. read more

PT PHO Express - Large bowls withe great tasting base broth. I had the chicken and the portion was huge and had a good mix of items. - Vietnamese Near Me - Phoenix, Arizona

This place has only been open a week so not listed yet. I had to go onto GrubHub to find the address. Anyhow, this a Vietnamese place with many pho options. I had the veggie & tofu pho ($10) and you can also request vegetable broth. A decent broth and everything came correctly. They definitely give you bean sprout, two stems of basil, cilantro, onions, spring onions, 2 wedges of lime, enough noodles, and sriracha and hoisin sauce. I'll def be back as this is the closest Vietnamese place to me! read more

This was good and I consider myself to be a bit of a connoisseur of Pho. I would definitely come back and the service was superb!

This was actually sad! I love pho and this place is not it. I only ordered some spring rolls with Thai tea and whoever is making them really needs to be trained on how to make them! The tea was also gross. A 3yr could make better ones. I will stick to my original pho place. They need to step up the game and actually know how to cook. read more

PT PHO Express - 1A. SPRING ROLL WITH SHRIMPS-GOI CUON TOM - Vietnamese Near Me - Phoenix, Arizona

I know express is in the name but I'm not paying express price. So, PT Pho steps up your game and make me want to come back.

Good food and great service! Reasonably priced. I am definitely be back to try something else. I ordered the pork vermicelli and the wok fried tenderloin and it was delicious! read more

PT PHO Express - Vietnamese Near Me - Phoenix, Arizona

Don't waste your time. Service was awful. They forgot one of our soups and once we ate it it wasn't that great unfortunately. Sad that this is the only Vietnamese pho option in the neighborhood. I feel like with some competition they would try a little harder. Never do I feel inclined to leave a review, but I'm just really disappointed. read more

Nice little Vietnamese restaurant! Service was great and food was excellent. Luis the manager and Makoa were very attentive! Will visit again when I'm on this side of town! read more

PT PHO Express - Chicken Pho! Yum! - Vietnamese Near Me - Phoenix, Arizona

Since they switched owners/remodeled the food quality has gone way down- WAY down. The Spring Roll tasted old- like food that has been on the shelves too long. The Pho broth, which used to be so awesome- tasted like canned broth, just warmed up. Sad really- hard to find good Pho anymore. read more

They didn't make my food twice in a row(different days) . I have never ordered from a restaurant in my life that flat out didn't make my food. But for them to do this twice is just negligence. When I sent them a direct message e mail I got no response. So no customer service or kitchen wherewithal. Top it off the first time we ordered and they actually made the food the beef was so chewy we couldn't eat it. Asked for a refund and never heard back. What a joke this place is!! read more

Service is slow looks like that do not have enough staff. Everything I ordered they didn't have in stock. The place is kind of dirty. The food is decent but this would definitely not be my first choice, or a place to stop for a quick lunch. read more

I've been ordering here for a while- for years since they've opened! But the last three times the order had been wrong and the quality has gone down hill. I have paid their extra fee for sauces and every time they have not included then. They lost a loyal customer and it's too bad. In the past they have been very inconsistent with other their food flavors and quality. Unfortunately I don't recommend them and will never go here again. read more

I ordered the PT Pho and the noodles were over soaked and they kept breaking into tiny little pieces and the noodles are supposed to be long but these ones were like a little tiny shreds. And the shrimp tasted like dirt like actual dirt. The other PT pho express is way better in Buckeye for some reason this one is terrible read more

PT PHO Express - Vietnamese Near Me - Phoenix, Arizona

If you're wanting to order from here they close 40 mins early, even if your order is simple and you just want soup they don't want your business. read more

PT PHO Express - Vietnamese Near Me - Phoenix, Arizona

what can I say? Lityle hole in the wall Pho spot. food is amazing. Alex at the front (register + tables) is ultra kind and attentive. Shift lead, Makoa, does a nice job. Tip of the hat to manager Luis. Great experience, we'll be back. read more

Love this place! Makoa (shift leader) and Luis (manager) did a great job! Friendly staff, quick service! I'll be back! read more

Is it lust or love? I'm not sure but either way this place is so amazing! The food is of great quality, they always follow my pain in but special requests and I literally order from DoorDash to PT Pho every work shift. My husband thinks I am crazy for this, lol. I am crazy for a lot of reasons but I also crazy about their spring rolls!!! read more

See all

** really a must try** I was skeptical about this place because it had only a few reviews and few pictures to see if it's worth the time but we didn't feel like driving and craving Vietnamese food. We are not disappointed and I'm so glad we gave it a try. Good enough options and they have the basics and a bit more. Their shrimp and grilled pork fresh roll were a little bigger compared to other places! Which of course pleased my hungry tummy very much. The crispy wings was really crispy (but not too spicy) I guess that's good for the general ppl but I love spicy so I was hoping for stronger kick. The grilled vermicelli bowl was good too and my daughter had the beefball pho and it hit the spot, and I'm picky about my pho and haven't had a good bowl since the ones we always go to (in elmhurst New York queens). The place were clean and tidy and the girl (that handled everyone and everything like a rock star) was nice and did a great job by herself (aside from the cook). I took a pic of everything but I forgot to take a pic of the pho coz we were so hungry! read more

See all

Ok. Let me start off. The 'Hot and Spicy Soup' is AMAZING!!!! I made a Yelp account just to write a review on just how AMAZING it is. I love the ambiance of the restaurant. The servers are really hot, ESPECIALLY the one who's always sad--However, the customers are hideous and WHITE!!! Why are you allowing white chimpanzees into your restaurant!!!! I would, however, digress. I also really enjoy the spring rolls here!!! Really big and filling. My kids love them. I finish this review by saying 9.3/10 restaurant I love to take my parents and children here. :) read more

PT PHO Express - My juicy Hot and Spicy. - Vietnamese Near Me - Phoenix, Arizona

This was disappointing. It's definitely a fast food version of Vietnamese and Thai food. My chicken teriyaki was bland and really didn't taste like teriyaki. It certainly wasn't worth the cost. read more

This is a chain of restaurants in PHX. They have a large menu, but I think the soup itself is one of the worst I've had. (You can see I leave many Pho reviews) 3 stars is due to the high standards held by a chain for cleanliness and service. This is the closest Pho to my home so I occasionally visit in a pinch. read more

I don't even know where to begin with this review. I decided to try a new pho location since this was in my area - very bad idea. Ordered teriyaki chicken for my children because how do you go wrong with basic teriyaki chicken. I was wrong again. The chicken was so hard and stringy I couldn't even feed it to my 3 year old or 1 year old. The broccoli and carrots were extremely soggy - completely inedible. They only ate the white rice on the side. Since my kid's food was inedible, I fed the pho noodles (that arrived 25 minutes after my kids food arrived) to them so they could have something in their stomachs for dinner. It was 7:25pm, when I tried to order another pho soup so I could have my own bowl of food since sharing the first bowl with the kids - I was told the kitchen was closed (mind you they close at 8pm) and I could not place an order. The waitress then asked if I would accept a smaller bowl of food so the kitchen wouldn't have to make a larger portion - I said yes in an effort to not be difficult. The bowl of food never came out. For a Vietnamese restaurant this was not a valid representation of the culture and food experience that we all know and love. The waitress was nice, but shy and seemed scared of the kitchen staff. The grocery store lighting also made the atmosphere feel very cafeteria like. I was in a rush to leave with my kids- so I quickly paid and after I walked out - realized I never saw an itemized receipt of my order and didn't receive a receipt after I paid so I have no idea what I actually paid for. Despite my horrible experience I was still kind, patient, and still tipped the waitress - which is the right thing to do, but my family and I will never be back - especially after seeing their health rating/history on Yelp. My experience makes a lot of a sense after seeing that report. They do not seem to take pride in their food or customer service. Wouldn't recommend this place to anyone. If you're in the area - In N Out is across the street. Don't stop here for food! read more

Well first of all I never leave bad reviews because I figure it happened by accident-but since my first experience here we ALWAYS HAVE SOMETHING MISSING from my Pho. EVERY SINGLE TIME! And we get take out from them WEEKLY. Since the first few times that my husband had to run back to get the missing ingredient(s) now we ALWAYS check the boxes. Today was the last straw; ordered the pho this time with extra meat for an extra charge. My husband checked the boxes but there was no way to see through the broth. Well Lo and behold no extra meat, but the extra charge was there and a nice tip by my husband to boot. My husband was furious, called the manager and they didn't even offer to refund the extra charge, make it right or offer anything! So sad, we also own a restaurant and understand staffing issues, etc, but you must make things right as a restaurateur! Customer service is critical! Consequently We won't be returning. We'll find another place or just make our own. read more

I thought I ordered pho nam, but I guess I ordered pho fat. There was a little bit of beef on the edges that I tore off to eat, but the fat was over 2/3 of the slices. That's A LOT of fat. $13 for fat and broth. Terrible. read more

PT PHO Express - The fat on my pho nam order. - Vietnamese Near Me - Phoenix, Arizona