Out of all the nail salons in Vallejo this is my number one place I prefer to go. I have always had a good experience here and my nails turn out great. Definitely better customer service experience than signature nail down the street! read more

This place is a horrible place to go. I like one of the workers but the others don't speak English . I asked for them to shorten mt nails and have a gel manicure . But all my nails came out crooked I asked for then to fix them and they didn't . NEVER GOING BACK !! read more

I have been trying to find a nail shop in Vallejo since I work in the area and I will keep looking. The ladies in here are nice and the service was fast but the full set I recieved was done very poorly. The amount of acrylic is was too thick and the nails are uneven. The tops of the nails are all scratched up and she left acrylic everywhere underneath the nail. A full set with white tips should be an easy task so save yourself some time and go elsewhere. read more

Love this place been coming here for a while for gel ombre pink and white pedicures or pink powder only. They do a great job but 4 stars for attitude and the couple times my nail wasnt perfect but still my go to for my nails hands down read more

Technicians are rude and rush your nails. I have been here twice and noticed a distinct difference in how they treat African American customers. Technicians could greatly benefit from customer service training and culture awareness. read more

Love LOVE love this nail salon. Very clean and the ladies are friendly! Every time I walk out I am satisfied with my Manni pedi :-) reasonable pricing and newly remodeled. read more

I went there twice and never again. The first time she wasn't even paying attention to what she was doing as she continued to massage the same leg. I was about to let her know it was hurting me (they leave their gloves on & don't use enough lotion that the glove was pulling my skin) but she stop. The second time she left me on the chair. I had to dry my owe toes by fanning them. Don't waste your time here! read more

2 stars only because they're open on sundays fast and my nails look cute BUT man they do not know how to wax eye brows my shizz is all uneven it looks like im doing "the rock" eye brow with one of my brows and im not even moving it they look a hot mess and she didnt even wanna fix them and expected me to pay for something i was unhappy with i was planning on gettin a bikini wax (which im not even sure they do) but she prolly woulda messed that up too -_- read more

$28 for a gel pedicure. Good. Trading tools and handling money while in process of pedicure. VERY VERY VERY BAD. I will say, luckily, that I don't have a weird fungal infection goin on and my toes look nice but wow, I was pretty appalled. I normally do my own manis/pedis to save money but figured a "profesh" pedicure would be a good idea after a morning run with a friend. We were going to go to Good Nails in Benicia but they quoted us $50 for a gel pedicure. Perhaps the next time I decide to get a profesh pedicure I'll fork out the extra dinero simply for the assurance that the tools that they're using will come out fresh from the sanitizing machine. I will say that the older lady who did my pedicure was pretty gentle and did a nice job of shaping my toenails but I just could not get over how they were all sharing the same buffing tool and how others at the salon would come to my lady to give her money (pretty much the dirtiest thing you could be touching btw) WHILE she was doing my pedicure..yes, she's not busy at all. Thanks for giving her a tip 30min after she finished your pedicure. *rolls eyes* ..and to top it off, my lady just cleaned her hands in my tub...WTF. Good thing my feet were already done soaking but seriously?! I fasho spent an excessive amount of time in the shower scrubbing my calves and feet as soon as I came home. This place does have the potential to be a great nail salon, but they should really invest in creating a more sanitary environment for their customers so that they don't write reviews on yelp like this. read more

Never Again! The only reason I gave a 2 was for the in and out service.... other than that I will not be coming back. Getting my pedicure where do I start. How about I should have just paid for a polish change that's about all she did! My 7 year old son can massage my feet harder then her. It was so bad I had to come home take the pumice and scrub my own heels. So what was the point in paying for one. Then I went through about 4 colors before the said ok. Why ‍ I don't know. I don't know if they didn't have them or just didn't want to use that color .... not sure. Finally found a color THEY liked pedicure done. Time for my nails. Started off good she shaped them just how I like. I asked if they have glitter powder, NO. Do you have black glitter polish , NO. silver but not black. I asked can you do this design, NO (mind you it was 2 lines not complicated) can you do any design , NO. OK F IT at this point just paint my nails so I can go. Oh I almost forgot I had to snatch my hand away on 8 out of 10 fingers because she hit my cuticle with the machine and made them bleed. But the icing, what sealed the deal on why I won't be back the lady in the front says $66. I handed her my card she says $67 $1 fee. I said ok. She ran it and gives me my receipt. Nowhere on the receipt is there a spot to leave a tip. Looking confused she says says are you ok... I told her there's no place to leave a tip. She said I told you $66 even! And that means what!!! Next time say if you would like to leave a tip we have to add it all together.... I barely had any cash... that sums up my first n last experience at pro nails! read more

Nice place, is what you think when first walking in (5 stars)... The man at the front door is very rude (4 stars)! Had a rushed pedicure and almost didn't get a manicure(3 stars); not because I didn't ask for one but because the lady (Kay) wanted me to say regular polish instead of the gel procedure that I asked for (2 stars). As I walked her through the what I wanted on my nails (as she's trying to explain to me that what I'm asking for doesn't work. HOWEVER, I teach this procedure to my students in beauty school AND it works just fine) as Kay moves on to paint my last four fingers, she started slapping on thick coats of polish (We all know, the thicker the polish coats, the longer it takes to dry) and slaps on the top gel coat. Kay hurries my UV light dryer time, and takes the alcohol wipe to my nails (1 star)... The nails with the thicker coats didn't dry properly. She said "See it don't work, but I do for you what you want!" Before I walked out after paying $43, she says "I fix nail for you tomorrow, come back tomorrow". At that point she had earned the nail salon a second star BACK! BTW, they charge an extra $1.00 to use credit/debit cards read more

I never had a good experience here. So, keep in mind English is not the technicians first language here so communication is little to none. Their work is alright, you're pretty much getting what you pay for. Cheap prices for mediocre craftsmanship. I come in to get a fill, $25 for an acrylic fill with gel is awesome. I pick my color. She goes thru with the process and now I'm waiting for them to dry. I pull my dry nails out to discover an ombré style on my nails. I tell the technician I was confused because I wanted one solid color not this two toned she said the color I chose was a mood changer. Ok, I missed that it said 'mood changer' on the color wheel. But honestly the technician could have voiced that, she claims she did but really she barely spoke 3 words to me. I'm very upset with this color but I just want to pay and leave. Unfortunately the technician thought it would be ok to continue to go on and on about how she told, that I need to listen better, next time I need to pay attention. Sad that she decides she's able to speak when it comes to money and not customer service. I do not appreciate the way I was spoken to especially since I'm currently peeling off gel polish from my SKIN. If they had more professional employees who are able to do better work with better attitudes I might come back, but I'll think I'll just take my nails elsewhere. read more

I love Pro Nails. They always do a great job. I brought my 3 year old in for her first manicure and they loved her (she loved it too)

This was my first and last time here at pro nails !! I'm a very picky person when it comes to my nails but I am also very patient and calm. I came in today to repair one broken nail and to get a fill . My welcome was not very nice to begin with I wasent greeted properly or any of the other people who walk in "what do you want!! ??? Really how about a hello how are you how can we help you today. Completely rude !! So I picked out my colors I had exactly in mind what I wanted simple but cute didn't mind the price. As I'm sitting down I explain that the nail that I'm getting replaced is hurting me a lot because I had snapped it and to be careful and gentle. She completely tore it off "omg i almost cried" so as she's filling my nails she's telling me that my nails are really old and there no good ,this is my first fill so i personally know that my nails are good for one fill! She finished filling my nails and replacing the broken one . She starts to file my nails but in a very aggressive matter digging her own nails on the side on my fingers and continues to hurt my nail that was replaced. I'm in so much pain at this point that I just want to get out!! So the time comes to paint my nails and designs on each hand that I wanted, she tells me that she can't do it no more because the nail polish is too thick And its impossible ?! What what ??? Ok so I let it go and tell her that I want all red and one gold And she forgets the gold after I repeated myself a few times once again i let it go. As im drying my nails the paint starts to bubble ?? I get up and stand there to be helped and One lady goes "what !! What do you want ?? I'm like excuse me but the nail polish is bubbling a whole lot ! She's like well it's the air!! They did not offer to fix my nails I even tipped the lady who did my nails. I just ask for the nail polish to be taken off and I was gone very angry but I left very politely. Never again will I step into this place I think everyone should be treated with respect and everyone should leave happy.. read more

Mediocre place. They do a decent, basic job on pedicures and gel manicures. They use the drill to remove gel polish, which I feel really damages your nails (I think soaking is gentler.) They charge $1 for paying with a debit or cc which I think is ridiculous and more than the credit card companies charge the business. I doubt I'll go back. read more

Let me tell you this shop I had been going to for a while and just today found out the level of disrespect ,and rudeness, and being humiliated in front of their customers by them I sat for 40 min waiting for fills and a pedicure for them to take 2 customers ahead of me , mind you they had no appointment. When I spoke up to say I was next they said no one wanted to do me I had to wait for one girl she was only one that would do me. Now they speek in their language and look at me and how do I know what they are saying seems like I was being bad mouthed in front of customers and part cuz of my weight. I'm a paying customer who tips .I pay for a service not for their disrespect and bad mouthing and when in the past I point out a problem with my nails that needs to be fixed before I leave the shop I'm treated rudely as well like I'm stupid. I am the customer if I want glue then glue it ,don't tell me what to do I'm paying..... I would never send one more person there ever!!!!! Come to this country get some respect and speek english!! It's rude to talk behind someone's back!!! Oh and I'm calling the health inspector too they don't clean the pedicure tubs properly either!!! read more

Oh dear Pro Nails, why did I ever let you go in the past year and a half? Oh that's right because you don't take customers half an hour before you close that's why! Or at least that's what I was told the last time I called ahead. Despite this, I hate to admit that at Pro Nails they make the best Pink and Whites for a good price. The price has always been $35 since I started going there two years ago. I had a work Christmas Party to go to the other day and I desperately needed to get my nail done. I don't get fake nails on me; I let my real nails grow out and use acrylic to keep them looking nice. Usually this works fine and is more cost effective and I told this to the young woman which she had no problem with. However, instead of drilling off the acrylic, she literally took off the acrylic using clippers. She didn't hurt me which I appreciated, but I later realized this is their method to charge an extra $5 to "take off". It's always been that way since I could last remember at this place. I've tried Pink and Whites at other places but none have been as great as this place, which is the reason why I keep coming back. They did remodeled the place which looks so much nicer. I've lately gotten into the whole getting your nails done on Oakland's Grand Ave, which I love but because I don't always have time to go out there, Pro Nails is my closest option. Ehh, I think I'm going to stick to this place for awhile, at least until I can find some other place that can do awesome Pink and Whites at a great price.; read more

The ladies here are all very good. It's a bit small and often way too crowded but they have decent prices like $18 for a spa pedicure and it generally last a few weeks! Check them out! Call in advance! read more

Yelp usually doesn't let me down when a find a place with good reviews but this time was different. I have been to many, many nail salons throughout my life and went to this one while in the area. I went in for acrylic nail removal and a manicure ($15) which I have done numerous times before. I do not expect top notch service from nail salons like this one, but decent service would be nice. I arrived early so that I would have enough time to choose a nice color. After about 2 minutes of looking, the lady totally rushed me asking if I'm ready yet. I never saw a smile from any of the staff there and did NOT feel welcome. The girl that was helping me was on the phone the entire time while doing my nails and it wasn't a happy conversation. I tried to tell her how I wanted my nails done etc. and she made me feel like I was interrupting her conversation. Umm...I am paying for a service and I believe it should be done the way I ask. Is that wrong? She was very rough which did not make the situation any better. I was literally jumping in my seat every time she ripped off a nail. I understand that taking acrylics off is not a painless procedure, but she had no intention of doing it gently at all. Then, out of nowhere, another worker took my other hand so they could both work at the same time. I had no problem with that, especially since he was a little more gentle. Then she took the big electric file on my nail (the same one used for acrylic nails) and boyyy did that hurt. My nails were literally bruised and sore for almost a week. I was pretty unsatisfied so I said I don't want the manicure anymore I will just pay for the nail removal. She said that I must pay for the manicure because she already started the electric file on one nail. I didn't know that one harsh file on one nail was a part of a manicure? I was in so much pain I said "fine, just finish the manicure then without polish" because I wanted to purchase a nail hardener/strengther which must be put UNDER polish. She filed the rest of my nails with only the harsh electric file, and did not even file/shape the tips with a regular file, had me wash my hands and then quickly rubbed the oil brush on the tips of my fingers and said "ok". No massage, no tip filing, no smile. I don't get upset easily, so for me to leave this place early and not even leave a tip was a first for me. I won't be returning. read more

They do a great job here. I'm usually a walk-in because I have an irregular schedule. They get me in and out fast and they always look great! read more

Got a deluxe pedicure with sea salt scrub and a mask. It was not as expected. The main reason for 2 stars is the polished nails were done horribly. I got red and polish was all over my cuticle and the top coat split the polish. I had to ask another person to redo and fix it. Very disappointed. read more

Ridiculous. Less than a week and my nails are popping off. I asked her if she was putting the tips too close to the end. Just a shame. Girl who did my eyebrows did them from the bottom. A complete mess. She said she was scared to make them smaller. WTH. Only wanted to clean them up. For the same price. Uh, hello. No. Another person was in there complaining about something at the time I was getting serviced. She was advised she could leave and not gone back. No customer care concern or service. Been there a couple times. Never happy just go because opened on Sunday. No more. read more

Worst nail salon I have ever been to. I got a gel mani which start chipping after 3 days or so. Never in my life have I gotten a mani in pink that gets discolored, not to mention the shape of just about every nail was ruined once it was all said and done. Moving on to the "pedicure". So they attempted to remove the nail polish with a drill. I quickly yanked my foot back once she picked up the tool and asked what was the technician doing! Her response was that it would be easier to get the polish off. Regular polish NOT gel!! I declined and she proceeded to use the acetone soaked cotton balls which worked just fine of course!!!! Did not scrub feet well at all and only applied oil to legs and feet which was extremely strange since usually Ive gotten lotion applied. I will never go to that salon again and possibly any other salons in the vallejo,ca area! Waste of money but more importantly time. This place is an infection waiting to be caught. BEWARE read more

Came in and they didn't tell me the card machine wasn't working so I had to pay with cash which I wasnt very happy about so I am NOT pleased at all and my nails don't look good read more

The remodel was what it needed! Great place for walk-ins, the work is good. I've gotten almost everything done there, and no slip-ups. Friendly staff, they do what they're supposed to, and it's next to a donut shop. Yay! read more

I totally Agree...as you walk in it looks like a five star salon..but the service I got was not as expected as I would have liked .. The lady who did my nail seems like she was rushing to finish as quick as possible ...i notice that one of my nails doesn't even look straight...and on top of this instead of working with your customer to satisfy them to show great service she try to charge me more for changing my mind about my color... I didn't really like a solid color on my nail so I ask her If she could help change it just to white tips ..she said to do that since I changed my mind she would have to charge me another $8 which is supposed to be an extra $5 for white tips ...at first I was going to just keep it and change my color at another place ..but I didn't like it so much that I told her its fine ill pay for the price to change my color...and she laugh at it that i changed my mind and started talking in her language loudly ...rude!!...then another man came and help me but he charged me only $5 ...bottom line they were not very friendly and their service was not as good as many other nail salons I have gone to.. ....they have to learn to serve their customer better and realize that If they treat them better they will come back for more service ..honestly speaking I wouldn't go back there again..... read more

This was my second visit to Pro Nails. Admittedly, I bring my own polish and am bit selective about getting pedicures. My first visit was okay. The pedicurist was fine, a little gentle, painted my toes just fine. But left a lot of dead skin on my feet. I hesitated about returning, based on the "cleaning" process of the spa bowl and the equipment. Today was my second visit. When I arrived I was greeted by the owner, who said hello and asked me to pick a color. I replied that I had my own color, and he then directed me to an open chair. I said hello to the pedicurist, twice, before I got a reply. That should have been my sign to leave. She turned on the massage, a bit too hard, so I simply pulled the remote from the side of the chair, and adjusted it myself. I placed the remote and my polish on the stand attached to the chair. Shortly, thereafter another staff member, comes over, places the remote on the side of the chair and hands my pedicurist the polish. Well, doing the cleaning of my nail bed, she cuts me. I start to bled. I notice this as I look down, while she was in the process of placing my foot back into the spa. She apologizes, states that she was unaware the she cut me, puts antiseptic on the cut. Then I mention I do not want to get an infection, and all goes bad after. She begins making statements about my feet.. such as they're not easy... look at them.. this makes my job hard. .. Really, is this how you treat a repeat customer? I ask to speak to a manager. According to the other staff member, there is no manager... Well, I ask about the gentleman that greeted me when I arrived. Oh, he is the owner. Not sure when he'll be back... Then I ask the other staff member, whom was did not appear honest about her position, as she was running credit cards at my last visit. She replies very rudely, that as I told you there is no manager. I'm advised that I can come back tomorrow... Really. Why? So you can continue to treat me in the same fashion. So I leave, without a complete pedicure. read more

Rude, unprofessional service. I had been going there for years, but finally I couldn't take the atmosphere. Also while getting a pedicure the drain came lose it filled the tub with dirty water. I have never seen them clean their tubs only wipe them out for the next person. Unsanitary. If you have to go there go to Tammi she is best an has a beautiful spirit. Kaye is the rude one. I believe they prefer white. read more

The place isn't clean- more on that later. I went in to get my acrylics taken off - she took the polish off one nail and said she couldn't take the acrylics off because they are too new. That was fine, so I asked her to shorten the nails and fix the polish she just took off. She shortened the nails, did a very quick and rough shape, and told me to go. I asked her to fix the polish that she took off again, she quickly goes and picks a color- not asking me to pick one or if I wanted gel, and was about to only paint the one nail that she took the color off. I said no, I want them to all be the same color (I had pale lilac and she wanted to make just the pointer nail magenta... she was playing games lol). She reluctantly paints all of my nails as fast as she can and then I saw her reuse the same tools she just used on me for a pedicure and then return some of the tools to her drawer without cleaning them. Also, they had the color that I originally had in gel polish, but she wouldn't let me choose :( read more

Love this place! They are on the cheaper side and still do a great job every time. They give you exactly what you want and do it in a reasonable time. Haven't gone anywhere else since. read more

I had the worse experience at pro nails tonight for the 1st time. They're usually on top of things but today was total chaos!! First of all I'm 8 months pregnant and you know when you 1st come on for a pedicure they tell you to pick a color so that's what I did. I went to the wall to pick a color along with a big older lady that came in at the same time as me. One of the guys doing pedicures pointed to me to come get in a chair so he can start me (remind you I'm 8 months pregnant and I can't move fast) so the lady that was picking colors with me rushed past me almost knocking me over to race me to the pedicure chair and nobody said anything. I told them that he asked for me and they said just let her go. I sat there for an hour waiting after that. When I finally got called to a chair mindy told me we only have time for a basic pedi because they were closing. I never get a basic pedi. That was the worse pedicure I've ever had in my LIFE!! My feet are swollen so I was looking forward to a nice pedicures. She didn't rub my feet, she rushed, the pedicure probably only took about 15 minutes, she was very impatient, she was irritated that I couldn't move my legs and feet fast enough for her, she didn't put lotion on my feet, she basically ran the water, clipped my toenails and painted them. I sat there for them to dry and she just left. She didn't give me any flip flops or anything. I pass up a lot of nail shops to come to pro nails and they treated me poorly tonight. The best person who does pedicures there is Hailey! I'm sad she wasn't there today. Their customer service has really taken a dive read more