the Chinese boy with the long hair is the worse! did my pedicure so ugly and crooked and didnt…read morecare, got mad when I asked him to fix it, the young girl is a hit or miss sometimes she will be kind and do it your nails right and that same day she was being rude and mean because the Chinese boy was being mean and rude!

"Very bad business"…read more I am very disappointed with my experience at Nails Care in Vallejo. I have visited this salon twice, and unfortunately, the customer service was poor both times. During my most recent visit, I specifically requested a particular nail technician to perform my service. Instead of honoring my request or explaining why that technician was unavailable, the manager insisted that another employee do my nails. As a paying customer, I believe I should be able to request the technician I feel most comfortable with, especially when making an appointment or arriving with that expectation. If a requested technician is unavailable, staff should clearly communicate that information in advance whenever possible and offer customers the option to reschedule or choose another technician. The manager's attitude came across as unprofessional and dismissive, which made me feel like my preferences and concerns did not matter. Good customer service involves listening to customers, communicating respectfully, and making reasonable efforts to accommodate requests. Management could improve the customer experience by training staff to explain scheduling decisions politely, acknowledge customer concerns, and provide clear alternatives when requests cannot be met. Because this was my second negative experience at this salon, I do not plan to return. I hope management takes customer feedback seriously and works on improving communication and customer service. Establishing better appointment procedures, confirming technician requests ahead of time, and encouraging more respectful interactions with customers would go a long way toward rebuilding trust and improving overall satisfaction

Orange mani fill/short:…read more 1st time it was nice. Thank you to the gentleman who help me with my fill. Your work was amazing. Highly recommend on my end.

I've been here quite a few times in the past 3 years for both acrylic nails and gel pedicures. I've…read morenever had a bad experience. I usually call in to come in within 30 minutes and they're always available for me. They take their time with every service and are willing to listen when you have preferences. The spa is clean and staff are all welcoming.

my first time there the manager and the workers are really really nice fast service and respect…read morefull and I love my nails

I love it here! Alan treats me like family -- always patient, professional, and welcoming. I truly…read morefeel like I'm at a high-end spa because of the special care they give to my feet and nails. They also offer facials, and their prices are very affordable without feeling "ghetto" like some nail shops in Vallejo where there's cursing and loud music everywhere. This place is peaceful, relaxing, and classy. I highly recommend them to anyone in Benicia, Vallejo, and the entire Bay Area... just make sure y'all leave a spot for me with Alan!

This place sucks don't waste your money they only make black people pay first. I also heard they…read moreturned someone away because they were in a wheelchair

Went here for an impromptu wax, so this will be a quick review. It is only street parking, but…read morethere were plenty of vacant spaces. I paid $15 cash for eyebrow, lip, and chin wax. My waxer cleaned me up! She brushed, trimmed, waxed, and tweezed. She used oil first to pick up residual wax then went back with alcohol to make sure I was clean. The result? I feel civilized again.

NINA NAILS AND HAIR // Classic French tip nails / 1week…read morelater and 2 nails popped clean off , didn't hurt just picked up some folded towels and one popped off and later on that day another popped off just grabbing my phone . Noticed after the appointment the nails smelled a bit odd a very funky smell. I cannot describe the smell but it went away after a day or 2 . I read online maybe the prep wasn't correctly done and I believe that to be the case . Paid $65 and gave a good tip because I liked how gentle he was but I noticed the prep wasn't best but I let him do his thing . Very gentle and polite and when he was done I really liked them even though there was some issues with my nails during the appointment that I had to point out or else he would've left them with black speckles and the white polish was left square in some areas and I had to remind him to round it out like the others . He was very patient with me but honestly if I did not point out the issues he would've left it as is . My mother got a gel manicure and pedicure and they came out great ! She was very satisfied and still after a week is still satisfied with the work ! Different experiences but we both had a good time and the staff are very nice just wish the outcome of my nails were different! Would go in again maybe for the manicure but no more acrylic for me . I'm giving 3 stars because our experience with the staff was great and my mom had a good experience with her nails but I sadly did not .

Went in for a full set and my mom a mani/pedi. Probably the BEST nails i've ever gotten done at a…read morenail shop, from the shaping, size, design(simple) im very pleased. Done by i forgot her name but it starts with a F, Fang maybe? i can't remember but she did AMAZING!

My nails turned out Super Cute !! I wanted ombré white tips and I got ombré with chrome. I LOVE IT…read more!! I also got a pedicure and my eyebrows done. I'm pleased and have found my "salon" home. The atmosphere is quiet and pleasant. Love the new decor. They offer you refreshments. Clean space & friendly staff. My technician name is: Linh handsome

I contemplated writing this review because I don't want it to negatively affect the business as a…read morewhole, but what I witnessed bothered me enough that I feel current and future clients should be aware of it. I came into Sky Nail a couple of days ago and received my nail service from Kevin. I have to give him credit--he was mostly professional, attentive to detail, and worked quickly. However, I specifically asked for a builder gel fill, and he attempted to use acrylic instead. I felt like he was trying to get over on me, but I decided to let it slide. Overall, I was very happy with how my nails turned out. Unfortunately, I also ran into Tom, a nail tech I've had issues with in the past. When he owned his own salon, I left an honest review about an experience where I felt he was at fault. Rather than taking accountability or addressing my concerns professionally, he responded sarcastically, 'Hope you can find a good chop shop that will do your nails.' I found that comment pretty ironic considering he now works at what he once referred to as a 'chop shop.' What ultimately prompted me to write this review, however, was the behavior I personally witnessed during this visit. Tom was servicing a young woman when he walked over to my nail tech and asked in Vietnamese, "Do you think her breasts are real or fake?" Later, as the client was leaving, he made another comment to my nail tech and said, 'Her body is so nice, I'd work and give her all my money.' Mind you, this was being said about a paying client who had just been sitting in his chair. What made the comment even more inappropriate was that this was coming from a married man. I understood every word because I am fluent in Vietnamese. Regardless of whether an employee believes a client can understand the language being spoken, discussing a paying client's breasts and body while she is sitting there receiving a service is incredibly inappropriate, disrespectful, and unprofessional. Clients should be able to walk into a nail salon without having sexual comments made about their bodies behind their backs--or directly in front of them in another language. Speaking in another language in front of clients in a way that excludes them from the conversation can also come across as rude and unprofessional, especially when the conversation is about the clients themselves. In this situation, it allowed inappropriate comments to be made openly while assuming the client would not understand. Overall, Kevin was great, and I was happy with the service he provided. What made the situation even more disappointing was that the owner was present and appeared to hear the comments being made, yet I did not see the behavior addressed or corrected. Allowing sexual comments about a paying client to go unchallenged reflects poorly on the professionalism of the salon. I hope Sky Nail management takes this seriously because clients deserve to feel comfortable, respected, and safe while receiving a service.

Came in on my lunch break and Kim got my nails cleaned, prepped, and done in perfect timing. They…read morelook amazing. I was seated immediately upon walking in. I called ahead and they said they had time for me. I will definitely be back

The ladies here are very nice …read more. They fit my daughters in and they did a really nice job. Reasonably priced Easy parking Fast service Clean and organized Searing for those who are waiting for family .

The two nail technicians are very nice and attentive. They are respectful and do not gossip amongst…read moreone another. The color selection for gel polish is quite small. However, the colors that they have are nice. The establishment itself is clean. However, I did not see a sterilization machine or nail tool taken from a sterilization plastic bag. Also, they did not use alcohol on my nails prior to using the nail instruments. Also, the towels they use are not the best. The technicians did not wash their hands in between clients. Positive note, they were very attentive to my cuticles without cutting me. The quality itself is good but for the price I would suggest keeping the nail tools, towels and hands cleaner. If the tools were sterilized, I would have given them 5 stars. They did not have disposable flip flops the day that I went. Also, one of the techs was texting while she was doing my friend's pedicure.

The ladies here are so nice! They get pretty busy so it's best if you call ahead of time to set up…read morean appointment. There are only two employees, the owner & Diane. The quality of the nail polish too are good.