They repaired my wife's computer where others failed. It took a little while since they had to…read moreorder the part from China. They also speak Mandrin if you prefer that language. I highly recommend them

He was open on Saturday. Very patient. Got my work done fast. And competitively priced. Good…read morecommunication.

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

Dean was extremely helpful in diagnosing the problem with my computer and solving it expeditiously…read more Highly recommended!

PC wouldn't boot after power interruption. Dean worked through frustrating intermittent signs of…read moreimprovement until she found the right combination and sequence, along with a flakey cable, of steps that got it running again. Her fee is fair, especially for a house call. Well done!

A few months ago I took in my Mac to Apple and Mac Solutions due to the overwhelming reviews of…read morebeing able to retrieve data. My computer had completely shut down and my biggest priority was getting the data off of it. I didn't want to bring my computer somewhere where they'd dismiss my emotional attachment to my data and instead try to just get me to purchase a new computer. After speaking with Manu, he was really sympathetic to my attachment to my data, and I felt confident of my computer in their hands. Their team worked tirelessly for MONTHS to get the data from my computer. The lengths they went to (research, working with teams, etc) was way more than I could have asked for. They truly took all the stops to try to get my data back. Unfortunately, my computer had a VERY unique freak accident that was essentially impossible to get the data off of it. I certainly was devastated, but it was absolutely no fault of Manu and team. I am 100% confident that they put their all into getting my data back, and I'm certain that if it wasn't a crazy situation with my computer that they would have succeeded. So please DO NOT misconstrue my situation as this team having a lack of knowledge, ability, or care. I can't stress enough the effort they put into this. They really cared about my personal attachment to my data, and they truly did not give up on it until they tried every possible avenue. They went the extra mile multiple times for me and didn't even burden me with any insane costs during this stressful time. Ultimately, they provided me with alternative options to repair my computer once deemed that the data was unobtainable, but at the moment I'm still in the grieving process of my data. If I decide to just repair the computer, I absolutely would bring it right back. If you want people who TRULY care about your issues, precious data, and your devices, please come to Manu and team. I don't think I've ever received this amount of care in any service in my lifetime. They were extremely apologetic that they couldn't solve my issue, but again, my situation was exceptionally unique. I would absolutely still bring my devices back as needed because I know from experience they would put their all into fixing it. As you can see from other people's reviews, they can also attest to their exceptional service and success in repair. I think it should speak volumes that even though my specific problem could not be fixed, I would still ABSOLUTELY trust them in the future and HIGHLY recommend them to anyone else. Thank you Manu and team again for everything you did for me. Your efforts did not go unnoticed and I am truly grateful.

My brother and I have a 2019 iMac predominantly for surfing the Internet and storing some photos…read moreand docs. I found Apple & Mac Solutions on Yelp. We decided to try them out. Someone else had told me that the desktop was too old, but we didn't really need a new computer and like to prevent ewaste when we can. Apple &Mac Solutions we bring it in to check it out. So we took it in and to our surprise they were able to fix it! Only needed a new hard drive (ours was the original). And now it boots much faster and so far so good! I also thought that the pricing was far and saved us a lot over buying a new iMac. I recommend checking them out. I will be bringing my MacBook if I ever need work on it. Also recommending to friends and family.

My trusted HP LaserJet printer had a paper jam in it and I couldn't get the paper out so I had to…read morelook for a repair person to fix it immediately since I needed it for work. I found Lasertorium on Yelp and it had great reviews so I called them. The company advertised that they do in-home repairs which was terrific since the printer is quite heavy and would have been a hassle for me to bring to a repair shop. I called at 1:00 pm on a Monday afternoon and by 3:00 pm, Norman, the service repairman arrived. He promptly removed the jammed paper and did a tune up on my printer as well. Since he was already working on one printer, I had him fix my broken HP Color LaserJet printer too. By 4:30 pm, both printers were in perfect working order. I HIGHLY recommend Lasertorium for any printer repair work. For in-home service, the price was very reasonable.

Norman has repaired our printer twice over several years. He is knowledgeable, fair and does a good…read morejob. I would recommend Lasertorium to all.

Matt is absolutely marvelous! I called because I could not open my QuickBooks and he solved the…read moreproblem over the phone in 5 minutes by asking me to restart my computer. Such a simple thing I forgot to do in my panic. Thank you Matt - I'll be in touch when I need more computer help. Great value!

I worked in a tiny office so when it comes to tech support we need to contract out. EBTS was a…read moregreat experience. They came quickly and fixed our printer issue that arose when we transferred internet services. I recommend their services 100%!

These guys are friendly, fast, honest, and reasonably priced. Also, contrary to what the name…read moreimplies, they work on Windows machines and other ISP machines as well as both laptop and desktop. And probably other things I don't know about. They're great

Hands down, my "go to" for computer help over the years! Owner and staff are super knowledgeable…read moreand helpful. Also have a cute office mascot dog. I recommend M.A.C. Berkeley.

I pulled my iPod classic out of a drawer and thought, "yeah, I got this." Got a new SD adapter,…read morebattery, and face plate. Smashed the original display trying to get the case open so I bought a new one of those too. I did not, in fact, got this. iResurrect did all the last mile bits I didn't get right, and they were pretty non-judgmental about the shoddy job I had attempted at upgrades and finished it skillfully. Quick, affordable, exactly what I needed in terms of service. Thanks!

Location is not closed! My PS5 started shutting down randomly. I cleaned out the intake fan but it…read moredidn't help. He opened it further to find PSU problems and my thermal paste was 60% gone. Fixed it in a day!