I had a great experience with this company. A furnace was replaced in my home. The representative that I spoke to (Maria) when requesting the service was very understanding of my situation (there was no heat in the home because the furnace stopped working) and pleasant. She assured me that the company would provide the service I am requesting in a professional and timely manner. She answered the questions that I had (including the financial ones) and further told me that I can call at any time if I had more questions. This made me feel confident to hire this company for the job. Next Boris came to my home to inspect the furnace. He was courteous and knowledgeable and gave me a lot of information about the furnace that I had. He stated that the furnace needed to be replaced. He diligently informed me about the process so that there was no doubt in what had to be done. He assured me that I will be satisfied with the outcome. In regard to the service technicians, when they came to replace the furnace, they were friendly and knowledgeable.They went above and beyond by working additional hours to make sure that the job was completed properly and timely. They even removed the old furnace and the parts that belonged to it from my home. There was some damage to the walls and the landing to my home's basement steps (paint was chipped off and there are dents and scratches), but Boris has assured me that the necessary repairs will be made, and I agree that it will be done. Overall, I am very pleased with this company and I give it a high recommendation. Everyone was professional, which is a plus. I have a new furnace (and heat) and I'm so happy about that! read more

I have been looking for someone to take care of my ducts for a while now and I've been very careful about who I bring into my house, and who comes around my family and my belongings. I've seen plenty of 5 star reviews for tons of different companies in this field. I narrowed it down and when I started calling the companies no one stuck out to me like premier! Once I spoke to Boris I knew this was the guy that would help me do exactly what I need. I read his reviews and we scheduled an appointment, he worked with my schedule and made sure everything was done in a timely fashion, he gave me an estimate on price and time over the phone. When he came to do the job, he finished everything as he said he would and he even charged me less than we discussed. His 5 star reviews are definitely not for no reason. They are well deserved! Boris and his employees did everything quick and clean. My ducts are fully clean and spotless! Cleaner than I would have ever expected! I will definitely call Boris and premier again, and I recommend it for everyone and anyone who needs their ducts cleaned or have any issues with their ducts! Boris is the man to call! Very happy with the results, price and the all around experience! read more

I found this company through googling Fujitsu authorized repair companies. I left a message at 9:30 p.m on a Thursday evening which was after hours and was told by an answering service I would receive a call back sometime the next day. Bright and early the next day Boris called me back and spoke to me for a few minutes asking about problem and explaining me there fees and all. I agreed and within 3 hours Slava came and diagnosed the problem and explained my options . After speaking to Boris and being given a price that we felt was fair for the job and more importantly being treated kindly and quickly we hired them and were so happy we did. The following morning they arrived earlier than expected and worked precisely and professionally and completed the job and also explained everything. From now on I would only call them and highly recommend to anyone who needed there units serviced or were having problems with there air conditioners. If you are in need of fast, friendly, and professional service than this is the only company you should call! So happy we found them . read more

I don't normally write reviews but I feel the need to write a review because I am so darn pleased with this companies professionalism! I have a 3 family house in Park Slope Brooklyn and I had all the HVAC vents cleaned. The guys that came were very meticulous and thorough!!!!! This is no easy task cleaning the vents. They first explained everything that would be done and showed me how dirty they were and then showed me how clean after. It blew my mind and the air quality was a huge difference!! I also had the vents from the dryer cleaned on another day and it was just more of the same. Michael the technician was incredible. Very knowledgeable and very very pleasant. My tenant had not pulled out the dryer and he just pulled it out with my husband no problem!! Some companies would have u reschedule it things like this aren't done in advance. But not Mike he just did what was needed to get the job done. Premier HVAC Services will have me as a customer for life! I've also suggested them to two neighbors that have since used them are also very pleased. read more

I hired Premier to replace my broken central AC system.  From the very beginning, Boris was extremely professional, courteous and knowledgeable.  He explained things to me very clearly and immediately instilled in me a confidence in everything he communicated to me and in the company's ability to do the necessary work.  The job presented a lot of challenges, particularly with fitting a larger unit into an extremely small space.  Boris displayed very logical and well-thought-out problem solving skills and worked through the challenges in a very efficient and productive manner, and managed to do so quickly as well.  I expressed my desire to start the work as soon as possible and he made it happen.  From arranging a crane to deal with the outdoor unit on the roof of the building to addressing an unforeseen electrical issue that arose to ensuring every detail of the carpentry work needed was completed to very high standards, Boris and his whole team did excellent work.  I would not hesitate to hire them again and I highly recommend the company. read more

I had an excellent experience with this company. From start to finish, their communication was top-notch, keeping me informed at every step. I was particularly impressed by how quickly they responded to my initial call, managing to come out on the same day to assess the issue. I had a significant leak in my ceiling that was seeping through a vent, and they expertly diagnosed the problem in no time. The technician was professional, knowledgeable, and thorough in explaining what needed to be done to fix the issue. I felt confident in their expertise and appreciated their transparency throughout the entire process. The repair hasn't been completed yet, but we have a plan to do so. Their prompt and effective service saved me from what could have been a much bigger headache. I highly recommend this company to anyone in need of reliable and quick home repair services. Their dedication to customer satisfaction is evident in their work, and I will definitely be using their services again in the future. read more

I had some cleaning done done in my home from this company and all I can say is WOW ! I didn't realize how dirty my vents were. I spoke with A gentleman named Boris who provided me with excellent support and really educated me about air vent systems in my home that I honestly knew nothing about. In an industry that makes money out of repairs and restoration I was surprised to hear this man educate me about HVAC maintenance. Out of all my years in the sales industry I must say that this company knows how to treat customers. It was very refreshing see someone other than myself who's willing to go above and beyond for his customer. I appreciate it because I practice it ! Besides that I really want to point out the excellent work done by the crew. I really wish I took their names down to give them credit but I could only imagine that the rest of the staff are just as good. I will refer this company to anyone and urge you to give them a call read more

We have had nothing but incredible service from this company. We hired them to clean our dryer vents in the home we recently purchased, and the tech discovered that the vents did not lead all the way outside! It was a huge fire hazard and CO hazard. They scheduled an appointment to fix it ASAP because they knew how important it was, and the technicians who did the job worked so efficiently on a pretty complicated project. One had to go through the roof and the other had to go out a back wall, which was complicated by 120-year-old beams in the way. But they figured out how to do it. Every other company I called for an estimate said they didn't even think it could be done, and Premier did it in four days for a fair price. They are now our HVAC company for life! read more

Premier HVAC was awesome to work with! I reached out to them and received a reply immediately from Yelp. They were able to schedule me within 24 hours. They ended up doing great work on my 2 AC units and dryer vent. Two guys came over and performed diligent work to make sure all of the vents were cleaned correctly. They were respectful inside my house and very polite and professional. I chose Premier HVAC because they have great reviews on Google and Yelp. After they left, I noticed a difference in the air quality in my house. They took before and after pictures and the vents and pipes looked a lot better. We are very happy with the overall quality of the work and the friendliness and professionalism of the team. read more

Amazing service. We tried to go with another company because they had a contract with our building to do a routine maintenance on all the units at a great price. Well, when it came down to fixing a problem on my rental apartment they proved to be worthless -- totally misdiagnosed the problem, proposed an expensive leak test, and then not once returned our calls with a price quote or to schedule the test That is when I called Premier. They were prompt, professional, diagnosed the problem immediately, and fixed it within minutes (a wrong switch had been thrown). No expensive tests needed. I had used Premier in a different rental apartment I own in the city and will only go with them from now on. Thank you Premier! read more

I don't usually leave reviews, but I need to share my experience because I've been so disappointed with other companies recently and Premier was just so great! I had 2 other companies come out, both charged me money and did not fix my problem. We were left without heat for almost 2 weeks! I finally called Premier and even though they charge more for a service fee than I got quoted from those other companies, they were available, and I was desperate! The technician Slava was amazing. He quickly identified the problem and explained to me what needed to be done. Within a few hours our heat was back! I wish I would've called Premier first and wouldn't have wasted time and money on those other guys in the beginning. read more

We had an issue with a carbon monoxide sensor on one of our PTAC units. I spoke with Boris who patiently listened to my concerns and walked me through all the possible issues that could be triggering it. I told him that I had an infant in the apartment and needed this looked at immediately. He sent his technician Michael right over. I can't say enough good things about the service Michael provided. Michael was professional, friendly, and assessed the issue straightaway. He gave the unit a THOROUGH maintenance cleaning (dust and dirt removal, disinfection, and deodorizing) and left the unit and the area around it spotless. Problem fixed. These are my guys for any future HVAC issues. I HIGHLY recommend them! read more

Boris is a thief, asshole, fast talker, and bullshitter. Having said that I did some work for him for which he did not pay all of my money. In addition, he left out the hours I worked and did not pay me for other services that were not in my job description. Also, the client told me that he robbed them and told me not to get involved with him and his company. I knew he would have been a bad person to get involved with but I gave Boris the benefit of doubt and still worked with him. After all the client was correct. Boris is a con artist, asshole, and most of all no morels. To the public, do not do business with BORIS THE ASSHOLE because you will be robbed blind. read more

Came back to my apartment with a busted radiator and water leaking everywhere. Premier HVAC was very understanding of my situation and was able to help me immediately getting people out to me the day of. From their dispatch to the project manager they were very kind helping me through this unfortunate situation and provided excellent customer service and follow up calls to ensure my situation was resolved quickly to mitigate any more damage. I would confidently recommend this service to anyone who has emergencies that need quick and immidiate solutions. I really want to thank these guys for helping me through this time. read more

My elderly mother lives in Queens and needed an A/C unit immediately. Being that I am in GA, I knew this task would not be as easy as possible. Luckily on my 2nd call I found Boris @ Premier. He and his team were extremely professional in dealing with any request me and my mother had. Being in another state make it difficult to direct contractors that I have hired in the past to take care of her house, but these guys CALLED ME every step of the way the way to inform me of their progress. Most professional, customer-centric business I have ever dealt with. MONEY WELL SPENT Will K. read more

The most professional and honest company in NYC area. I never cleaned my air duct system and I called Premier Cleaning to schedule an appointment. They offered me the estimate first and two technicians came the same day. Albert and Mike was back on the next morning to do the job. They showed me the difference before and after cleaning, and explained why it is important to clean your air duct system every couple years. This guys were so professional, they knew what they were doing. No overcharged, price was flat. Definitely will put them on my schedule for the next time! read more

I just moved into an older house on manhattan beach in Brooklyn and it seemed like the chimney hasn't been cleaned in the longest time, therefore, I needed my chimney cleaned ASAP. I found Premier Cleaning through Google. I spoke to a nice lady over the phone and we scheduled for the same day. Within two hours a technician showed up and thoroughly cleaned my chimney. He had a camera inspection before using a variety of metallic brushes to clean the chimney. Overall, I was left happy with their service and will be looking forward to working with them in the late future. read more

I cant give a high enough rating for this company. From my initial phone call to inquire on pricing I got very honest, professional and straight forward pricing. The Tech, Allen arrived on time, early actually, and again, was professional and honest. I actually had an issue after he left, and he came back on his own time to make sure my heating unit was working properly! That's the kind of customer service you don't see enough of! I will be recommending Premier Cleaning to my friends and family! Thank you Premier Cleaning for putting heat back in my house! read more

I had a great experience with Premier HVAC. They did a perfect job with removing and installing a new duct and vent for my dryer. Boris handles his business with honesty, professionalism and is very reasonable and understanding when it came to pricing. Mike, Stas, and Tim were all very polite, professional, and kept me in the loop with every service they provided. Stas made sure to clean up after the job was complete. I appreciate the way they handle their business and my home. I would use them again for my HVAC needs and recommend them to others. read more