Spoke to him two times, he was very professional and knowledgeable. something came up on my side i didnt get to call him but i plan on doing so based on my experience so far. i would recommend this person. read more

We've worked with George off and on over the past three years and he has consistently been reliable, hard working and knowledgeable. He does quality work and is thoughtful about how he approaches different situations and problems. He recently went above and beyond, taking the time to secure one of the last of a discontinued HVAC unit that we needed as a replacement. This saved us thousands of dollars and undoubtedly took him a significant amount of time and effort. I'm confident in his work and wholeheartedly recommend him. read more

Our experience with George was great. He was professional and timely and saved us a lot of money! We were told by another company that we would need to replace our boiler. We decided to get a second opinion from Air Tactical...turns out we just needed maintenance and cleaning! Our boiler works perfectly now. Very impressed and plan on using them for other hvac work. Highly recommend! read more

So the coldest day in NY officially started, I turn on the heat, what happens, like anything else in 2020, it's broken. I didn't panic since I still have supplemental forced air heat although it can never compete with them good Old radiator heat. I begin to Yelp and call every Heating company around my area.....everyone is booked, too busy, won't pick up, booked, too busy .... so I ended up making an appointment with a company for 11/10 ........ from 10/30.... Later in the day, George from Air Tactical called me back .... this was the company I called without answer. He saw the missed call and called me back and came in within a hour or so to diagnose the problem. George came in the typical van, wears his company's uniform proudly and seemed very pleasant. As he starts to diagnose the issue he was about to go the process of elimination and find the source of the issue, at the same time, exact some money from me for his professional services. It turned out to be the thermocouple and the gas release valve thing. He came back the next day and vuala! There's heat. George carefully examined the system, double checked, cleaned (paid service) and taught me how to maintain it and explained to me in detail what everything was and how they worked. Love seeing young people who are good and proud and professional with their trades. I am glad he called me back and for anyone who thinks he only called me because he's not busy or has no business, I can assure you that's not the case, I believe he called back on my missed call because he cares about people and his business. He was the ONLY person out of the 7 business I called that asked me what was wrong with my system in detail. Everyone else was too busy telling me how they are booked without an ounce of care what is happening to me. George is not the cheapest in my opinion but you can surely ask him for a discount (I did lol) but I will prefer a slightly pricier business that cares and will come to my aid immediately than a business who is slightly cheaper and doesn't give a rats ass about you or your home. read more

Air Tactical HVAC Services - George fixing my heating system with his assistant nameless - Heating & Air Conditioning/HVAC Near Me - Queens, New York

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Air Tactical was one of the best contracting companies I've worked with in recent memory. They are professional, punctual, personable, and proficient in the work they do. We setup an appt for checking the AC in our house due to weak airflow, and speaking on the phone was very communicative in trying to solve the situation as best we could, without on site work, but it turns out they needed to come by. They show up early, someone thankfully was home, and they check the whole house, each of the vents, temperature from AC, and the units outside. It turns out, there was a leak, and we have an old unit that still uses Freon, which is A. Expensive and B. Hard to come by. Different options were available, so we chose to refill the unit, and hope that it lasts awhile longer before more treatment. A new unit would be like 12-20K, which is a lot more than just maintenance. Anyhow, the AC is tremendously noticeably different and cooler, and after post payment research, these guys were on point with pricing, straight up, no funny stuff, overcharging, or grifting. Wonderful work gentleman, and thank you! read more

I couldn't be more pleased with Air Tactical HVAC Services. George and Nick were friendly and polite, on time, worked efficiently, and did a great job of cleaning up. George was completely approachable and didn't hesitate to answer any questions I had during the installation process. The best part of my experience with Air Tactical (aside from now having mini splits in my home) was how communicative and transparent George was during the entire process -- not only in terms of scheduling, payments, and the installation itself; I also received estimates and receipts promptly via email. I felt I knew what was going on the entire time, not wondering about when they were going to show up or if the estimate would change. There really isn't anything that these guys can improve upon -- I HIGHLY recommend them! read more

I recently had a leak with our old gas water heater, after reading reviews, I called Air Tactical HVAC Services. George and his helper did a great job from start to finish! He was very professional, arrived on time, explained what needed to be done, and didn't try to upsell any unnecessary services. His communication was clear, and he was efficient and thorough. read more

Very, very, very happy with the service! George and his helper actually came sooner than the scheduled time - whoever does that? (& they of course called me to see if it was ok); they did all the work and George did an excellent job explaining my system and my various options for the future. Will definitely use them again when the need arises read more

After a recent heat wave with excessive heat warning my ductless split system wasn't working properly. It simply was blowing air around without cooling. So I reached out to a few different HVAC companies on here to get a sense of what I'd need to get done and if they'd even be able to service my system. A couple off the bat indicated they weren't taking on any new customers until the end of summer. Others just sounded incredibly shady like they were just going to charge me a service fee up front and potentially never show up. Some just took too long or never responded (despite the indicated response rate stats on Yelp). Initially all the faceless reviewers, low counts, and 5 star reviews made me doubt the legitimacy of the 5 star rating. However after reaching out, George at Air Tactical was the only one with impeccable communication skills. He responded quickly and once we got on the phone asked all the questions necessary to understand the situation before providing additional steps and outlining what his service rates were and how it would play out. He was direct and it was evident he was experienced and knew what he was talking about. I certainly understand how unfeasible it is to expect anyone to diagnose a problem over the phone (you don't expect a doctor to diagnose you without seeing you), so it wasn't unreasonable that George expressed needing to come out to really be able to figure out the situation. He was assuring in that he would take care of the issue. There were no pressure tactics either. Come the day of the scheduled visit, George called and said he was actually able to come earlier and arrived on time at the newly scheduled time. During the servicing, he explained exactly what he was doing each step of the way to try to figure out the problem. He took the time to answer my questions and to ensure I felt comfortable with everything he was doing. While determining what the issue was he'd show me all his gauges, measurement devices, and educated me on what they should all look like. After determining what the problem was, he presented me with the various options I could make and the potential impacts of each along with the costs associated. George made me feel fully informed when making the decision and despite there being an opportunity to make significantly more with one option versus another, I felt he's one of the few that really just wants to ensure the customer is happy. It's never fun having to pay for unexpected issues such as these, but it's clear that George loves what he does and cares both about doing things correctly and ensuring the customer is happy. It's very rare to find honest businesses especially when it comes to home services like this. During the entire visit he was respectful of my property and made sure to clean up after himself. He even followed up the following day to ensure everything was still functioning well. I'll definitely be calling Air Tactical again in the future should any other HVAC issues come up. read more

How should I start ..... I'm recently a new home owner with my wife and I was trying to find someone who I could trust to install an centralize AC . My contractor recommended him. When i first met George, I showed him around the house , he was very detailed how everything works from interior and exterior . George is an excellent guy with a great personality. He shows good Potential, very informative with everything that was going on. His communication skills is 100! If you looking for somebody that actually cares about his work plus your home. This is the man you should call . Highly recommended! read more

Air Tactical HVAC Services - That's all his work he has done outside . - Heating & Air Conditioning/HVAC Near Me - Queens, New York

Thanks again for a marvelous emergency service installation! George and Strabos (I hope I spelled his name correctly) assisted us with the removal, cleanup and installion of a hot water heater. Long story short, we noticed there was a leak coming from our water heater and we needed it fixed ASAP. After contacting a few on Yelp, only Air Tactical responded quickly and George took down some information and arrived within the window he specified. The entire job took around 2 to 3 hours and they cleaned up the area very nicely. He also upgraded my old valves with easier to use ones. It would have been a faster job if they didn't have to lug the old and new water heater up and down a flight of stairs. The job was competively priced and just the patience and through job was worth every dollar spent. He even called the day after to make sure everything was working fine. Excellent service! Hopefully crossing fingers, I won't need additional work in the future but at least I know who to contact for my HVAC issues. read more

Gorge absolutely crushed it. Came in, immediately diagnosed the problem correctly, and educated me about my heater and venting system in the processes. Bonus point for teaching me about the importance of a cadence for replacing my air filters, which I hadn't done. Also super friendly folks to boot. I now have heat in the apartment again. Could not recommend more highly. read more

Wow! Our furnace stopped working and George came the day we called, figured out the problem, and replaced our furnace the next day. He and his men did a great job! George has excellent communication. Told us what to expect, when he would arrive each day. Told us everything that he was doing. He and his men installed the new furnace with great care and cleaned up afterwards. We are so please with the service. I can't recommend him enough. Very professional and also very caring. TERRIFIC JOB! read more

5 stars well deserved. Woke up to warm air coming from my central air unit during a heatwave. Called a few places that dismissed me saying they were "too busy" until I looked for Yelp recommendations and found Air Tactical. George came within hours, wore a mask when discussing what needed to be done, was quick and efficient in fixing my AC, and even walked me through changing the air filter so he didn't have to come in the house. A blessing while I'm caring for my elderly dad during a pandemic. Highly recommended for professionalism and heart. read more

Great people, smart and good service. Honest is a good trait that this business has under their belt. read more

I call them, they showed up like an hour later after I made the call, sadly I can't remember the name of the guy who takes care of me, he helped me a lot with my problem about the boiler. read more

Air Tactical HVAC Services - Heating & Air Conditioning/HVAC Near Me - Queens, New York

George was very helpful and knowledgeable - he answered all my questions about the furnace and instructed me what to look for the maintenance. Price was affordable and he responded every time I called, texted and emailed. I would definitely recommend to friends and family. read more

We had 5 ductless mini spilt units in bad need of cleaning and maintenance and hired Air Tactical for the job. From the beginning the communication was excellent and the price quoted was fair. George and his team showed up on time, did a thorough job, and explained things they noticed that were likely contributing to the buildup and how to mitigate somewhat moving forward. Will absolutely use again and highly recommend to anyone in need of maintenance or repair. read more

Responsive, punctual, professional and, most importantly, smart problem solvers. George and Carlos are a dynamic duo that have been servicing our air handlers, condensing boiler, and outdoor condensers for years. Won't go anywhere else for help. read more

Air Tactical Hvac Services did a great job repairing my heating system. I have what they call a dinosaur so not many techs are familiar with it. George knew the problem 15 min after arriving. Got it repaired fir a fair price the next day. Great service provider! read more

Surprised this happened after reading all the Yelp reviews. Had several issues with this company. They started the job then disappeared. We waited all day, no one answered our calls etc. We hired someone else, came out next day and resolved all of the issues for substantially less. Would not recommend. read more

Surprised it went this way. Found Air Tactical HVAC via yelp showing great reviews. The reason why I chose them obviously. The good - communicated with George and had a good conversation. Felt comfortable as he was how reviews described him and wanted him to inspect my boiler to see what maintenance would be required or if I should replace the old boiler. Upon inspection, was straightforward and told me the boiler is too old, in bad shape to maintain, and not worth spending the money on. Appreciated the honesty and not making me pay for a service that wouldn't have been required. The money paid towards the inspection would also go towards the work should I continue with replacement. Additionally, he also supports the military and gave me a $25 discount. Ended the inspection with a phone call as I am out of state and work estimate to be provided. All went well. The bad - Upon him completing his inspection, we agreed that I would receive a quote for replacing my boiler with a new one or converting the boiler to ductless. He agreed and told me I would have it soon. This was on a Friday (inspection was probably from 11 am to 11:40 ish). Gave him the day/weekend and followed up the next business day on Monday morning for the work estimate. Stated that I would have it by the end of Tuesday. Gave him the benefit of the doubt and followed up for the 2nd time on Thursday. No response. On Friday afternoon, sent a What the hell message. He apologized and stated the he "believes" he sent the quote to me but will have to "double check" and requested I confirm my email address. Responded immediately with my email address.... Plenty of issues with this. Email was sent to me but doesn't know if it was the correct "right" one and wants me to confirm my email address? Sent the quote to a customer who was asking for it multiple times but doesn't give a heads that you actually sent it? Doesn't know my email address, then why not confirm with me way before Friday. Just felt the BS as he didn't say anything especially until I HAD to contact. That was Friday afternoon when he responded, and as of late Friday evening, verified and did not have the quote. Responded that he would follow up the Saturday morning. At this point, I lost faith and disregarded the quote. I wouldn't be too upset about this had he said he would give the quote a week later, etc from the beginning, or provided a small courtesy text message, phone call, or email, or was just honest with the fault. Constant courtesy reminders on my end was ridiculous. In the process of conducting repairs to the house and been waiting for his part. Wasn't there for the service as I am stationed in a different state than my home he inspected so I can't speak of his inspection on site. Mainly going off trust here. I was surprised that he concluded his inspection pretty fast but all felt well communication wise. But for the service paid for a quick job, astounded to not receive something we agreed upon and deal with someone not upholding his own word. Should I have received the estimate, I would have agreed to conduct the replacement job. read more

Well operated business that takes pride in servicing the consumer with their heating and a/c issues.

My home is now nice and warm thanks to George and Carlos. When my furnace was making a troubling noise , I called Air Tactical Hvac at about 1 PM. George gave me an appointment for that afternoon between 3 and 5. George and Carlos arrived promptly and asked me to describe what was happening as George opened the furnace door. Before I finished, he had found the problem: the fan & motor. George said he would do his very best to get the part on Saturday since I now had no heat. Early Saturday morning George called to say he was picking up the parts and would be over soon. Just about 24 hours after he arrived to diagnose the problem, it was fixed. George & Carlos stayed for about a half an hour to make sure everything was working fine. George even called Monday the ask if all was OK. I would heartily recommend their service to anyone. read more

My husband was really pleased with them! Our baseboard heating upstairs just never started working this season. He called this morning and they were at the house by noon. Very professional, they took their time troubleshooting until they figured out the issue with our baseboard heaters. They tuned up our furnace, bled the pipes and took the time to explain how the system works to my husband. They checked our carbon monoxide levels and made sure everything is venting properly. Highly recommended! read more

EXCELLENT job and customer service. They came the next day as requested to repair central AC not working well during a heat wave. The technician (George) arrived time, was very professional and knowledgeable re: expertise. He quickly diagnosed the problem and repaired it without having to return. The cost was reasonable and I highly recommend Air Tactical Hvac Services. read more

Through the recommendation of a friend, I hired Air Tactical to fix my central air conditioner after being told by 3 other companies that it needed to be replaced. Once I spoke to George, I felt comfortable that he knew exactly what he was doing and that he was fair. The other companies wanted me to pay to replace the whole thing, whereas, George said it was not necessary and that I should get another 5 or more seasons!! That's huge! He was more concerned about doing what was right versus making money. That's hard to find in today's world!! The service was great! He was reasonable, efficient and thorough! He and his crew were respectful, professional and neat! That's a big deal for someone that has OCD and small kids running around! I can honestly recommend Air Tactical and my air conditioner has been running perfectly ever since they fixed it! Thank you so much for a job well done!! read more

Called them for an AC tuneup. Gorge showed up on time and very friendly. I know nothing about AC system and he took his time explaining in details. I didnt feel like he was trying to trick me into extra services. Instead, he would advise me the best way to get my AC up running at the lowest cost. Top notch customer service. I would recommend him over any big company such as Slomins or Petro, they always try to replace everything to up the cost of service. read more

My first ever Yelp review and George definitely deserves it. 5 stars all the way from initial communication to actual work. Very professional and thorough. I am very impressed with his knowledge and "bedside manner." Can't say enough good things about him and his company. He came right away on a very hot day all the way to Westchester. Do not hesitate to hire them! read more

My furnace was not working and a friend recommended Air Tactical Hvac. George knew exactly what was wrong and explained in user friendly terms how to fix the problem. No fuss, no rush. I have heat in my house. Recommending to my friends. read more

In with a bang, out with a whimper. Used his services a few times, mostly for changing filters on the furnaces and just making sure everything was running properly. He seemed to be a one man operation, always answering the phone himself, and appearing alone when he came here. He does not work on a contract basis so it cost me a fair amount each time he came. This last time I called for a check on only my AC condensers outside since the furnaces and filters had already been checked and it was too early to switch such to AC when that was done. Well, it was not George who appeared, but some really young "wet behind the ears" kid, who told me he had replaced a "battery" in one unit. Battery? There are no batteries, but there are capacitors which get checked if the unit is not running. They were all running and working perfectly. He said it was no big deal, only $25.00 for the battery. I told him if he found that the other two needed replacement he could leave and I would get someone else in to check that out. Needless to say, the other two appeared to be fine! I then went outside and found him trying to take the nozzle off my hose. He didn't know clockwise from counterclockwise and wound up with it so jammed it required a wrench to remove it and he ruined the nozzle. I had to replace it. He then took out a jar of some liquid, poured it all over the units and started hosing them. I asked him what on earth he was doing and he said he was "cleaning" them. Hey, if I wanted the units given a sponge bath, I would have done it myself. Seems as though he was trying to spend more time so I could be charged more. Bottom line? I was charged over $1000.00 for this "visit". That was the straw that broke the camel's back. He basically did nothing, ruined my hose nozzle, soaked my units and I paid for the privilege. There was no problem with my units, all were working just fine. There is no way George will ever get my business again. As this kid walked away I uttered the words "Good-bye, George." Should have been "good riddance". My units were soaked and so was I. read more

George was able to squeeze me in very last minute when my family's AC was no longer cooling the house. He diagnosed the problem so quickly, and happened to have the parts needed. He was kind and professional, came wearing a mask etc. would highly recommend! read more

George was awesome! Same-day service (another company told us it would be at least a week til they could come, and when the house is 60 degrees that isn't what you want to hear). He fixed the problem with our furnace quickly and was knowledgable, friendly, and reasonably priced. I'd definitely call him again in the future - although I hope I won't have to! read more

Got an appt two days after we spoke with them, so very quick turnaround. When they came, they were right on time when they said they would arrive, so no sitting and guesstimating their arrival. They were courteous, knowledgeable, and had quickly and efficiently fixed the problem. Would highly recommend. read more

George and his team were amazing! Had an issue with my ductless split unit AC not cooling and leaking liquid and reached out to a few HVAC companies through Yelp. Another Company came out and barely looked at the unit and immediately recommended a replacement so i called Air Tactical for a "second opinion". George and his team did a thorough evaluation and provided me with a few options. Ultimately, it had to be replaced but I felt comfortable that George's recommendation was the right one. He answered all of my questions and explained everything every step of the diagnosis. Will definitely be using them going forward! read more

Very professional and reliable service. George was great and felt he was honest and fair with his pricing. He stayed in constant contact with me throughout the repair and did not leave until we were fully aware of the repair and made sure everything was in full working order. Would recommend to family and friends! read more

Got my boiler up and running after a faulty thermostat would not work. Excellent service and reasonable price.

One evening I discovered that water was leaking and there was steam in my boiler room. I immediately called Air Tactical HVAC and spoke with George, who asked me to turn off the boiler. He came as soon as possible to take a look and discovered that there were several cracks in the boiler and that it would need to be replaced entirely. I hired Air Tactical HVAC to replace my boiler because of their high reviews and the way George was able to communicate with me effectively. The boiler was installed in a matter of days and George answered every question I had regarding the boiler and its maintenance. I highly recommend Air Tactical HVAC if you want to feel confident about the work being done in your home. read more

George from Air Tactical Hvac Services is always my first choice for any HVAC issues. I rely on his professionalism and dedication to work. George is an extremely knowledgable practitioner. Their pricing is also very reasonable. I feel reassuring to have Air Tactical as my HVAC service company. read more

I simply can't say enough positive things about George and the team at Air Tactical HVAC. Honest, hardworking, extremely nice and they will go out of their way to make sure the job is done right! I came home after two weeks away in January to my boiler not working and no heat (during freezing temps). I called Air Tactical HVAC based on their positive Yelp reviews. George arrived within an hour (despite the late hour) and discovered that my aging boiler was cracked and needed to be replaced. He explained the issue in great detail and showed me that it was leaking. He gave me a fair price for replacement (I researched and his quote was in line with with average price for NYC) and he was able to track down a new boiler and install it within a couple days. Despite several challenges due to my aging house (faulty wiring, complex plumbing, etc.), George and Angelo were patient and persistent. They had to build the boiler from scratch and rewire the thermostat, but did not charge me any additional labor costs despite it taking two full days. I will ABSOLUTELY use Air Tactical HVAC for all my future HVAC needs. In fact, I have already hired them to vacuum out my dryer vent, which was extremely clogged and they repaired my dryer vent cover free of charge. Cannot recommend these guys enough - their amazing! read more

Air Tactical HVAC Services - Newly installed boiler! - Heating & Air Conditioning/HVAC Near Me - Queens, New York