Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

Our AC went out during the spring, which is what prompted us to call Airnizer HVAC--and I'm really…read moreglad we did. They came out quickly, were very responsive over both phone and email, and handled everything in a professional manner from start to finish. Their pricing was reasonable, and they were upfront about costs. They diagnosed and solved the issue swiftly, which was a huge relief given the heat. They also made sure to provide a COI, which we needed for our building, and they accept multiple forms of payment, making the process easy. Overall, a smooth, efficient experience. I'd highly recommend their services.

One of my HVAC system in our apartment went into shutdown mode with an error message. Our apartment…read morebuilding has an approved vendor who was unresponsive after repeated attempts to contact them for service. Since the building has strict insurance requirements I was not able to schedule any other vendor off yelp. My building Super then recommended Precise HVAC and Jerome. I saw that they also had great review on Yelp. I was out of town but they were able to schedule Precise to come out and service the unit next business day. The whole thing was completed on time and at a very reasonable rate. No, scheduling hassle, no pre-pay none of the BS, perfect example of outstanding service.

Jerome is professional, reliable, patient, responsive, punctual, hard working and transparent…read more More than happy with work that he did. I would highly recommend Precise HVAC for all your HVAC meeds. You will not regret it!

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

Daniel and John came within an hour of my request to service my bathtub faucet . They did such a…read moregreat job in replacing the faucet kit and the seats in the valves in order to solve the leak issue! They were great and I would use them again in a heartbeat!

I had been searching for a special showerroom faucet cartridge for mor than two monthes…read more I got it at this store finaly. The clock noticed it as soosn as he saw the picture. I was so happy Excellent

Positive: Punctuality, Quality, Responsiveness, Value I…read moretypically don't write reviews, but this experience was excellent. I was very impressed by the entire process - from making the appointment, to showing up on time (calling 45 min ahead to give us a heads-up they were coming), to the thoughtful discussion about the problem, solution, and what we should think about for preventive maintenance going forward. Surprising to say, but my plumbing experience was enjoyable and now I feel like we have a great service partner for future needs. We are business owners Spice Kraft Indian Bistro, Thanks again corona

My parents had them to repaire the unit. The guys arrived on time and did prompt repair. The number…read morenow is in the phone book. Thank you

Second time hiring Yev because he was so amazing the first time I utilized his service nearly 5…read moreyears ago. This time he's installed 2 new units for me, work is as great as the first time around! Having a dedicated professional installing ACs in NYC apts is truly the way to go. He responds quickly and is communicative about his arrival time. I've always bought my ACs from him and his prices are comparable to buying from Amazon, he brings them, installs them, and cleans up after himself. What more could you ask for?!

Called in last month to schedule my system's annual maintenance. Got a service date within a week…read more The technician Pedro arrived on scheduled time. He thoroughly cleaned all the split systems, 6 of them. He also answered several of questions. He also checked the fluid level for outdoor units. We can tell the difference from the air coming out of the ACs post cleaning. It was 7th year out of the 12 year contract. Every year I have got excellent maintenance from them as part of the warranty contract. I had never have to call them for any issues of any sort in 8 years.

I was in need of upgrading my existing central furnace to a fully electric heat pump and found…read moreRichair on Mitsubishi's official website. Richair is part of Mitsubishi's Diamond Elite contractor program. Mitsubishi put me in contact with Richair as they were the closest to me geographically. Their office contacted me and scheduled my appointment. The process was simple and straight forward and they answered all of my questions along the way. I have been using the heat pumps for 2 years now and I am extremely impressed with the performance of the machines. I remember during the installation the crew was extremely neat and respected my property. They covered the entire area with plastic and cleaned up after installation. I would highly recommend this company to anyone that is interested in installing a heat pump.

Thank You keepcoolnyc.com I appreciate your quick response…read moreto our request to install AC. It has been two months since the installation. It runs smooth and very good installation service from initial AC requirement analysis to installation. We appreciate your service!

Keep Cool installed my wall-through AC unit. We prepared the sleeve and then the KC technician…read morecame and unpacked the AC, inserted it into the sleeve and sealed around it. Not complicated and I probably could have done it myself but it was worth the $100 to make sure it was done right. If you need a Certificate of Insurance it's another $20 but you can process it online and it comes fast. Dave at KC was excellent. He responded to emails promptly and the technician showed up at the very start of the 3 hour window I was given. They were the most responsive and cheapest of the several quotes I got. I would definitely use again.

I was very pleased with their service. They were on time and I was very lucky to meet the owner of…read morethe company. The owner and another technician came and immediately diagnosed the problem. They got into the unit and did everything they can and reassured me that the job will get done. They even stayed to make sure that all was running well. I felt extremely safe and knew they could get the job done. It is really hard to find good people that just wants to get the job done for you without taking your money for granted. And trust me I have wasted a lot of money calling random places and playing the hit and miss game. But if it wasn't for previous bad experiences then I would've never came across this company. So I am grateful that my heater is running with a new baby coming! And this company definitely deserves a 5 star! Thank you guys. See you soon!

Jimmy was the utmost professional. He accurately diagnosed my issue on the phone. He showed up…read morepromptly, and withing 5 minutes of walking to my home, had my HVAC back up and running. My worst reality became the best day ever, after my heat went out on the coldest day of the year. Jimmy knows his stuff, and is the guy you want to call. No hestitations to recommend to anyone with both AC or heat or any HVAC issues (I have used him twice, once for AC, just now for heating). He is also a plumbing expert. Please use Jimmy and know you will taken care of.

They were a pleasure to work with. I needed 2 window air conditioners installed immediately. My…read moredaughters living room a/c stopped working in the 95 degree heat and she had no a/c in her bedroom because her window had a security bar on the outside that was too close to the window to fit the a/c. They came the next business day and installed a 12,000 BTU Friedrich in the living room that they supplied, which was important for me because a lot of companies will install an a/c but the customer has to buy the a/c and have it there to be installed and I live 45 minutes away. They came back 2 days later , cut the security bar perfectly and installed the bedroom a/c. They were prompt, respectful, and their prices are fair. I highly recommend this company.

Our AC died in a middle of a heat wave, and Appliances NYC was very quick to respond, offer a…read morecompetitive price, and install a new Wallmaster the very next day. A week later, there was an issue with the machine and they were quick to diagnose the problem & install a replacement the same day. Would definitely recommend using their service!