I had the pleasure of dealing with Greg, He was very mild…read moremannered and was able to fix my central ac unit in about an hour, no fuss, no mess. I was very happy to have used this company. He was honest and his pricing was very reasonable. He even went as far as checking my other unit to make sure it's in good working condition. Definitely will be using Comfort Connection for all my future HVAC issues and replacements!

Greg is absolutely a "mensch", right after the latest nasty hurricane IDA when people are desperate…read moreand will pay all for repairs, Greg came over to fix 2 malfunctioning motors in our central air system along with a problematic water heater, all damaged by IDA's heavy rains. Rather than take advantage, Greg managed to save one motor from replacement and fixed the problem with the water heater at no charge, saving us over $500.00 You don't find too many repair persons nowadays who are so decent and honorable

Excellent, efficient service. Arrived on time. Great communicator. Very pleased…read more Would hire again.

Quick responses and decent services with a reasonable price. And most importantly the owner is a…read morenice guy. Highly recommend!

***Stay away at all cost! If you like sending payments with no invoice/ nopaperwork, having to call…read morethem numerous times to set an appointment, getting ghosted when they perform a subpar job asking to return to fix what they didnt do right the first time, then proceed with reckless optimism. Highly doubt any of these reviews hold any validility but given my recent experience stay far far far away. There are numerous better service providers within a few blocks away. Will definitely report them to the NYC DCWP

LinLi HVac installed 2 12000btu diakin split mini in one day. They were very courteous and asked…read moreme questions, and what i wanted. THey have good wisdom on placement of split minis and suggested one place rather than another that made more sense. I have a brick building and they had no problems attaching the split minis. Overall I think they did a fantastic job, and were very good. THe price was one of the lowest of all the quotes i got, and were able to work with me on the price. Home depot gave me an quote twice as much as LinLi. I felt let down by home depot, and then I found these guys, Linli is bbb accredited too.

Installed ductless split unit that is still under warranty. They avoided coming to repair for weeks…read moreon end and finally said to go elsewhere for the work. I would not rely on them for any installation as they won't back up their work.

the central air in my unks 4 family building went no no as the tenants called me one after the…read moreother saying the vents were blowing warm air and i quickly called w&l ac and in 2 hours they came to check it out . the unit is less then 20 years old and i assumed the worst case scenario but the tech guy was honest and told me a few parts in the unit were no longer working and gave me a estimate for repair cost which was fair and much better then putting in a new unit . the tenants had to go without ac for 2 days as tech guy had to order the parts but thankfully the weather was warm but low humidity. the parts have arrived , the tech has arrived and 3 hours later the tenants are happy and cool and my uncle is happy a new pricey unit was not needed . would recommended this company in a snap , 4.5 stars on my yelp meter.

We had new air conditioning system installed yesterday. Glen is a total professional,…read moreknowledgeable, and reasonable. He and his team were on time, installed the a/c, and removed everything. Great job! Highly recommend.

My parents are 86 years old and their central a/c would not cool - the outside machine wouldn't…read moreturn on. Called Glenn late on a Friday of Memorial Day weekend. He called early on Saturday and fit them into his schedule. He immediately found the cause and did not charge a "holiday" tax. Prices were reasonable as long as he did the work. In an hour, he had it all replaced and fixed. Very easy to get along with. Thank you Glenn. HIGHLY RECOMMENDED!

We called Ajax Plumbing to fix a leaking heating pipe and Adam and his assistant Kevin efficiently…read moretook care of the issue. From the moment I initially explained the situation to Adam, he was able to clearly articulate what the cause was, find the issue, and tackle the problem. I could immediately tell he's very knowledgeable and experienced in his craft. Overall, the entire process was also quite smooth and convenient. Some places charge an exorbitant fee to just send someone out to provide an estimate. Adam on the other hand, is able to provide a free estimate through text so you know what to expect prior to scheduling an appointment. It took about 2 hours for them to fix the leak and they even cleaned up whatever debris was created from the job! If I ever have another heating issue in the future, I know who to call on. I highly recommend Ajax plumbing!

Very knowledgeable, quick response, answered all my questions, and fixed the issue right away…read more Great service.

I never write reviews, but this was such a bad experience that I really feel I need to. I made an…read moreappointment yesterday for them to repair my window AC unit. I specified the model number, BTUs, and the fact that it was an upper window installation. I had the person on the phone double check to make sure they do actually repair large units installed in upper windows. The person on the phone assured me they do. I was told I could have an appointment 8-11am today with Jorge, and got a text confirming that. I texted back requesting that Jorge call me in advance if he thinks my window AC unlikely to be repairable. I got no response so I assumed the text chain was unmonitored. I rearranged my day, got up before 8am, and waited. At 11:15am, no one had come, so I called. The person on the phone was very apologetic and said someone would call me back immediately to let me know when the tech would arrive. I rearranged appointments for the afternoon. No call. I rearranged more of my appointments for the afternoon. I called again at 1:30pm: same apology and promise. No call. I rearranged more of my appointments for the afternoon. I called again at 3pm: same apology, same promise. In desperation, I told them I was about to write a bad Yelp review. That's clearly the ONLY thing that made them bother to respond to me because, finally, at 3:15pm, Brenda texted me on the same text chain (so the text WAS monitored after all): "I am sorry for window AC we usually replace them do not perform repair." What??? They had confirmed that they DO perform such repairs. And even if the phone person had been mistaken, they KNEW they had made an appointment with me 8-11am. But no one had bothered to contact me to tell me anything! They knew I was calling again and again begging for a response. No one WOULD have contacted me had I not finally told them I was about to write a review. They are obviously totally unprofessional and don't care how much disruption and waste of time they cause their clients.

I didn't use them, but their professionalism and care when coming to do an estimate for me was…read moretop-notch. The price quote was excellent too, but we decided not to proceed with the project. However, I would use them if we ever decided to revisit it.

Was told by this company that an estimate was "required" to give me an estimate for maintenance on…read morea new Weil Mclain Aqua Balance Combi boiler and was precharged 136 dollars for the visit. This is a 18 month old boiler. in researching the maintenance kit from Weil Mclain for the boiler is about 150 dollars. I was quoted 1838 dollars for the maintenance When looking at the facts on time and material I find the following: Maintenance Kit Cost: Genuine Weil-McLain AquaBalance Annual Maintenance Kits (typically containing gaskets, an ignitor, and a flame sensor) are widely available online for $147.00 to $257.00. Labor Time: The manufacturer advises that a complete preventative maintenance procedure should take approximately 2 to 2.5 hours. Even if charging 200 dollars and hour and a premium kit price ($250), a fair total would be approximately $650 to $750. The quote of $1,838 is nearly triple the high-end estimate. Precharging 125 dollar up front , plus fees and taxes bringing it to over 135 dollars and stating it is required and never having even recieved what the possible fees they charges are is unscrupulous when they are charging over 3X the national average, and when i called for a refund on the estimate stating this i was outright refused. If i could give ZERO stars i would!!

I had a great experience with Ranshaw (and specifically, Bill from Ranshaw) and our annual boiler…read moretune-up service. He was timely, professional, and communicated clearly. He assessed the condition of the boiler and its parts and proposed clear solutions to them for if they were working less than optimally. I feel peace of mind into the heating season after hiring Ranshaw to do the job. I also thought the pricing for the service was fair and reasonable.