All in all, the experience was reasonably good. The technician arrived on time and conducted himself with great professionalism; however, the work took slightly longer to complete than anticipated. The issue was ultimately resolved, but the fee struck me as somewhat high relative to the scope of the work. It wasn't bad, though it goes without saying that there is certainly room for improvement. read more

I had a hot water pipe that cracked I reached out to Jay and within a few hours he was able to come to my home weld the pipe do the repair clean up and out of here within 1hour! Reasonable, honest and professional! Highly recommended. Thank you for the great service! read more

Jay replied to a project I had, took my info, and said he was too busy with other jobs, which I understood since the weather was very cold. He then listed all the reasons why he can't do the job. Just sounded like he was looking for every reason NOT to do it. So not sure why he replied to begin with. He listed all the trouble he might run into, all the steps he would have to take, having to search for a plumbing supply store in my area since he didn't know if there was one (there is one) etc, etc. He finally said he would let me know if he had time. Never heard back. read more

Called Pro Plumbing and Heating because my Weil Mclain boiler was not igniting despite thermostat calling for heat. Jay came by and replaced some parts and got the boiler up and running. Got a good explanation on how to read the water level glass and the manual override button to fill water for the boiler if water level is low. Happy with the service I received and reasonable pricing. read more

Jake was great!. He was efficient and very professional. With his busy schedule, scheduled me in over the holiday. Price was reasonable and affordable. Highly recommend! read more

I don't even know how to explain how happy I am with my service. Finding a plumber is hard but to find a plumber like these guys is nearly impossible. After trying my super, I decided to get a second opinion on my toilet. He gave us an honest diagnosis of the problem with my toilet. Also discovered a under-sight of the original plumber job. He save me a lot of heartache and installed a new toilet within a hour. He even sent me pictures of toilet options while at Home Depot. read more

I reached out and spoke to "Jay" and we set up a time for him to come out to evaluate my parent's boiler and provide a quote for repair. After not showing up during the agreed upon time window, he texted, asking if he could come by the next day. I texted back, "what time"? That was the last I heard from him. This very unprofessional. If something came up, a simple text to let me know, would have sufficed. Instead, he chose to go M.I.A. I'm very fortunate to have found out that he's unprofessional BEFORE I gave him any money. I dodged a bullet there. Thankfully, there are several other options for boiler repair companies that service the same area. STAY CLEAR OF PRO PLUMBING & HEATING. You've been warned. ********UPDATE******** Jay, your response is a bit disingenuous, seeing as how I'm hearing from you shortly after I left my review. In any case have a nice day. read more

Jay from Pro Plumbing did a wonderful job diagnosing and fixing a range of issues from the previous plumber's work. He's very savvy and was able to track down exactly the right missing parts for the existing systems, including an obscure rubber gasket, a vendor-compatible sink aerator, and a specialty screw. He also added a recirculation pump and an extra hot water heater in our basement, and configured it alongside the existing one in a way that works beautifully for the house. His work is all pristine, leak-free, well-organized, and thought-through. Jay is also very gracious with explaining his reasoning before & after his projects. Big thumbs up. read more

I've hired Jay multiple times over the last few years and every time he's been the best plumber and the nicest guy I've worked with in my 25 years as a homeowner and Landlord. read more

Ty Jay for coming out in middle of night so take care of sewer back up. He was pleasant and cleaned up as if nothing ever happened. we highly recommend pro Plumbing for all you sewer needs read more

Jay, thank you for the amazing communication and great work from Emmanuel and his brother. The fees were reasonable and most importantly the job was done right. After the repair, Emmanuel tested the steam radiator and it had a leak but he quickly resolved it. The work was done well because previously the radiators were loud due to the incorrect pitching. I hate unresponsive businesses or businesses that take on stuff that they're not actually knowledgeable about but Jay and his team do honest work, they're knowledgeable, and responsive. Definitely hope I don't have new issues in the future but if I do, I definitely would trust jay and his team. read more

Shout out to Jay, Brian and Luis. Basement flooded and Jay took my call late at night. Talked me through the issue and sent his guys the next day. Brian's a total pro, he and Jay talked me through the issue (split drain pipe) and what my options were. The guys worked fast, took care of the issue and were easy to work with. I'll call Pro Plumbing in the future with any issues for sure. read more

good value, honest approach, good response time. replaced a couple parts that were installed incorrectly originally

Friendly, Great service. Honest company. Would recommend. Got the heat going in no time. Thank you.

Pro Plumbing & Heating did a great job repairing a broken shower valve. They fixed the problem the first time, got it working perfectly, cleaned up their work area & even re-caulked. Staff is friendly & knowledgeable. Will definitely call them again. read more

No more banging and no more leaks! I have an old steam boiler system that banged and clanged when the heat came on, and old radiator pipes that leaked and hissed. Jay explained the issues to me and mapped out a plan to fix the problems. He completely the project quicker that I expected and very efficiently. This was such a good experience and I am very happy with the outcome of this project. Thank you, Jay! read more

We had a boiler fail on Christmas Eve! Pro Plumbing was available, communication was great, and Jonathan was polite, efficient, and did excellent work. read more

I definitely recommend Pro Plumbing and Heating. In less than 24 hours of speaking with Jay, our reapirs were completed. I was able to reach Jay in the evening by phone. He was so helpful and provided me with all the info he could and stated he'd reach back in the morning with the exact details. He confirmed everything with me in the morning. Not long after, Jonathan arrived for the repairs. He was quick, efficient and thorough. The price I paid for their services and response time is more than reasonable. Great service and value. They will be a permanent contact for all of my future jobs. read more

Had an emergency clog this morning, and within 3 hours of calling, someone was at my residence and fixed it quickly for the price they quoted me over the phone. The guy who came was extremely kind and professional and even tightened our leaky water valve for us for free. Couldn't have asked for better service. I will definitely be calling again if we have issues in the future. read more

Jay does excellent work, highly recommend him! He is reliable, communicates well, and knows his craft. He helped me with a faulty shower temperature mixer and a water heater replacement - both times addressed the issues perfectly. So glad to have found a trustworthy plumber especially after having had some negative experiences with other plumbers! read more

I called Jay on one of the coldest 3 days we had in NY, I'd awaken to no hot water running . Jay responded quickly and was honest FIRST PLUS he said his team were servicing homes but I wouldn't be forgotten. In that time I googled like what could I do, a blow dryer to the pipe was the quick fix but at that point I just wanted to sure the house was safe to produce and maintain heat. Jay called me back and I told him I had hot water but I did want my radiators refreshed, Jay said no problem SECOND PLUS. Jay walked through and serviced the radiators I wanted and he gave me some jewels about my radiators which is priceless THIRD PLUS!! Jay is soft spoken, EFFICIENT, reliable, and reasonably priced. He left my home warm and earned a lifetime customer! I'm a single woman and I'm a labor guys dream, I've been taken advantage of so many times and in some instances I just didn't feel safe. Jay made me feel safe and secure in my home and didn't treat me like a sucker. I greatly appreciate Pro Plumbing & Heating, all things plumbing and heating related are best handled by them and I've had a few companies here. Pro Plumbing & Heating was by far the best! Thank you again read more

Pro Plumbing & Heating - Jay and staff handling the job with exceptional professionalism. - Plumbing Near Me - Glendale, New York

Called J at pro plumbing & heating - he answered quickly, gave me a reasonable quote after seeing the video of a leaky toilet flusher, arrived when he said he would, the work took the amount of time he said it would take, and the work quality is great. No more leaky toilet flusher, hurray! read more

Good turnaround times, both in responding to requests and getting the team out to do the work. They've been thorough and professional both times they've been out to work at my place (water heater replacements and sewer drain pipe replacement.) read more

It must be busy plumbing season and many plumbers I reached out to didn't have availability or was not responsive after a few initial messages. In contrast, I called Pro Plumbing & Heating and Jay immediately chatted through the project needs, scheduled a time and was ready to help! He's also super responsive. Jay helped with a new garbage disposal installation and a hot water recirculating pump installation. He was thoughtful, meticulous and even provided recommendations (e.g. add an isolation valve for one of the pipes; tips to avoid pipes freezing) for future. And the price was very fair as well for the quality of work performed. Definitely consider Jay my go-to plumber for the future! read more

Home repairs are massive pains for all homeowners and an even bigger pain is finding and trusting someone to work on your home. J exceeds this and I wish it was more prevalent in other fields. It's clear that he cares deeply about the quality and reliability in his work. As a customer, his communication in helping me understand the issue and resolution is bar none. He takes his time to explain the issue, how to fix it and why. Sometimes the issue can't be fixed right away and some troubleshooting is needed. He gave me insight on a plan and now I feel like I have direction. This is my third time working with him and I've had zero issues with all that he has fixed in our home. Thank you! read more

We contacted Jay at 9pm and he was willing to help us out, we waited until the morning and he had someone out to us within an hour of confirmation! Helped keep us in the loop regarding cost and fixed the issue. Thanks!!! read more

Jay was prompt to show up and diagnose the problem with my heating system and charged me a reasonable amount for the job. Now he is on my speed dial. Thank you Jay and Pro Plumbing. read more

Jay and Luis were excellent and total lifesavers! Great communication from the outset, including updates on exactly when they would arrive. Transparent and fair pricing. And the work was top notch and completed slowly and carefully - they corrected poor work done previously by other plumbers in two separate bathrooms. Jay took lots of pictures and videos for us of the problems, and patiently explained the issues in detail. The reapplied caulking and cleaned up the workspace thoroughly. It was like night and day compared to the plumbers we'd had in previously (and whose work they had to fix). I recommend them without hesitation. read more

Very nice, fast and trustworthy. Every step of the way the told me what they were doing. They showed me the problem and then told me my options along with the pros and cons of each. I would definitely use them again. read more

I had multiple issues on my apartment complex, my sump pump and pressure valve were shutting off and I had a clog line as well. Jay was able to assist on all three issues late at night, otherwise I would've had to wait until building services came in the next day. He was very professional and was able to help me out at short notice. I recommend Jay to anyone with plumbing issues, as you can tell he has the knowledge to back up his work. I'm very happy with his work and will definitely use him again! read more

These fellas are nothing short of Excellent. Very rarely can you get a Plumber who is reliable. Also a Plumber that leaves a job as clean and as orderly as Pro Plumbing. Frankly the job was completed at a cost far BELOW what I expected it to be Seriously PRO PLUMBING is A 1. Highly recommended read more

THE BEST! I needed help with my hot water heater due to the recent storm. They accurately diagnosed the problem, did only the work that was needed and didn't try to charge more. Other plumbers are gouging clients. Pro Plumbing saved me hundreds of dollars! read more

I had a 5 year old hot water heater go out suddenly on me that really only required it to be reset and restarted. I explained the situation to J, I was out of town and it could have been a simple restart up to a part replacement. I will say that he did answer and talked through the problem. The fee's that he quoted (without even seeing the job) were OUTRAGEOUS. The conversation went like this... send me some pictures, I'll give you a price range and if you like it, I'll make an appointment. Starts at $200 for a 5 minute restart, and up to $500 for a simple part replacement. Warning, If you are in a situation where your heat went off and you really need help, skip this plumber and use a reputable company that will not price gauge when you are in a tough situation. read more

Johnathan couldnt be a nicer guy. I was having trouble with my hot water so I called Pro Plumbing and Heating and spoke to Johnathan. After sending a few picks he said he would call me with my options. He and Louis arrived the next day and worked their butts off replacing my water heater. They were honest and as professional as can be and neat. I highly recomend them to anyone who wants an honest, reliable plumber. read more

5 star. No I didn't hire the company ...but why the 5 star...because Jay, the owner was honest to tell me that there is nothing wrong with my pipe. He said that the water is coming from other source and he was damn right. Note: J is very professional, he responds quickly and on time. Consult is free and he even came after work time. I found him through Yelp. That means he saved me hundreds or maybe thousand. Thanks J for your honesty. My ceiling is now leak free. read more

I went on Yelp looking for a reputable company to help relieve my slow bath tub water drain. After reading all the positive reviews, I decided to give Jay a call. Spoke to Jay for about 10 mins describing my problem with needing a snake drain on my bathtub. He was very patient and informative over the phone. He along with his helper was prompt and texted me when he was on the way. They removed their shoes upon request which is always a plus. They helped snaked my tub and was very careful and didn't want to force anything because of the old pipes and all. Afterwards, they helped cleaned up the gunk and even used my bathroom liquid cleaner to help clean the surface of my tub. He was also very gracious to also take a quick look and cleaned one of my sink along with tweaking my bathtub handle. They took their time and did not rush one bit at all. I will MOST DEFINITELY use them again in the future on all my plumbing and heating needs. And more importantly, I will certainly refer them to my family and friends. Absolutely excellent service!!! read more

Absolutely the best service I have ever received. If there were 6 stars or more they would get the highest possible rating.

Pro Plumbing & Heating provides top of the line customer service. After an unexpected water heater issue, they were immediately able to address all questions/concerns with the utmost courtesy and professionalism. Highly recommend. read more

Very happy with service. He diagnosed the issue immediately and fixed the leak. He also took the the time to explain problem and offered expert advice on my steam heating. Great experience and I would highly recommend. read more

I dread calling plumbers for maintenance and have had terrible experiences in the past. I hired this company after noticing a small leak in my water heater because they gave me the best quote after showing them a picture of my hot water unit. Jay came to my house and took the time to explain the issue and which was our best option. He knew exactly what we needed and had us with hot water in no time. He replaced the whole hot water unit. He even gave me tips on small improvements to save us money with heating. He was AMAZING to deal with and I will definitely be using them again. read more

Pro Plumbing & Heating - Old water heater - Plumbing Near Me - Glendale, New York