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    Richair Comfort Solutions

    4.1 (72 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Richair Comfort Solutions

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Richair Comfort Solutions Photos

    Recommended Reviews - Richair Comfort Solutions

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    I recently had Richair install a Mitsubishi mini split system in four rooms on the second floor of my home, and overall, I highly recommend their service. Quote & Permit Process: Andy helped with the quoting process - quick and efficient, which I appreciated. The permit approval took longer than expected--several months--but this was understandable given the holiday season and the county's multiple requests for additional information. Installation Experience: The installation process was smooth and efficient. Richair sent two vans with a large, well-coordinated team that was knowledgeable, professional, and respectful of my home. With a newborn in the house, I was especially grateful that they kept noise and intrusion to a minimum. The entire system was installed within a week, which was impressive. System Performance: The system has been working well overall. Our rooms now maintain a much more stable temperature, making them significantly more comfortable. We're also looking forward to saving on oil heating costs. The mini splits perform great in the larger rooms, but in the smaller kids' room, the unit seems to continue heating well past the set temperature. For example, if set to 70°F in winter with the door closed, the room temperature can climb to 74°F or higher. I would love to have the team troubleshoot this issue. I will report back if it does get fixed. Final Thoughts: The installation service was the most impressive part of this experience. The company didn't cheap out to save on the headcount which is a plus. Delvin was pleasant to work with! Richair delivered quality work, and I would definitely consider working with them again when adding a mini split system to the first floor Installation crew (there were more people but I only have 4 names ) Delvin (thank you for the great communication and coordination. And thank you for fixing my bathroom door! ) Benjamin Oleg Franklin

    Pedro finishing up while Polly looks alluring.

    Richair is great. Karen in the office couldn't be nicer or more helpful. Pedro, the tech who diagnosed and fixed my leaky unit, was knowledgeable and super friendly. He even put up with my cats, aka the "snoopervisors," who wanted to go home with him.

    Jennifer M.

    I hired RichAir Comfort Solutions to install a ductless air conditioning system in my home, and unfortunately, I was extremely disappointed with the experience. The installation was done poorly, resulting in inefficiencies and performance issues with the system. Moreover, the customer service I received was subpar. I requested to speak with Roman, the install manager, when a refrigerant leak, suspected by his service tech supervisor, Angel, responded to our service call. When asked how a newly, properly installed, closed system has a refrigerant leak within an 18 month period, his response was "It happens." Unsatisfied with his response, I requested a conversation with the owner, Boris. That conversation never transpired as my request went unanswered. RichAir's refusal to respond to my inquiries and failure to address my concerns in a timely manner, left me feeling frustrated and dissatisfied. To make matters worse, the costs associated with the service were exorbitant compared to other companies in the area offering similar services. The pricing seemed unjustifiably high given the unsatisfactory quality of work and service provided. After having a Mitsubishi, 4 line set system installed by RichAir Comfort Solutions, in October of 2021, I was in need of a repair. My unit only worked for one summer season in 2022. After calling RichAir in 2023, they wanted to charge me $1800.00 to find the leak, repair it, and recharge the condenser. They refused to honor their work after an horrific installation process which required 6 service calls, an admission of cross-piping and the cross-wiring of 2 of 4 line sets, and a visit from Mitsubishi techs who ultimately had to authorize a condenser replacement. RichAir repeatedly claimed that the problems during the installation process were resolved with a new condenser. After the installation of the condenser replacement, RichAir failed to properly inspect the line set and perform a pressure test to ensure that there were no leaks. Failure to perform the recommended technical requirements upon installation resulted in a leaky HVAC system, guaranteed to fail. After living an entire year without the use of my equipment, I hired another Mitsubishi Diamond Contractor for repair since I refuse to do any more business with RichAir. It turns out the source of my problem, was an improper flare on the copper piping attached to my living room air handler. In addition, the flare nut connecting the line set to the air handler was loose and thus, improperly torqued. This is what happens when you send an inexperienced installer and fail to inspect all connections on startup. I would caution others to carefully consider their options before choosing RichAir for their HVAC needs, as my experience was far from satisfactory.

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    6 months ago

    Great service, the team has been dedicated to preserving and promoting the system. Good price. I am very satisfied. Thank you, Richair.

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    11 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

    Team did an excellent job with the installation, thanks Richair. My father is delighted that they were very professional.

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    Thank you very much for your feedback. We appreciate your business.

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    1 year ago

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    Thank you very much for your rating. We appreciate your business

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    1 year ago

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    1 year ago

    Great job with keeping on top of my Mitsubishi air units with excellent maintenance and quality, on-time service. Thank you.

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    Thank you very much for your kind words. We appreciate your business

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    Thank you very much for your feedback. We appreciate your business

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    1 year ago

    Mr Oleg and Mr Lan just Installed my mini split, And they did an excellent job. I would highly recommend them anytime.

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    1 year ago

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    1 year ago

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    3 years ago

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    1 year ago

    Richair continues to service my mini-split system. Pedro very efficient, great personality & professional. Highly recommend.

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    1 year ago

    Technician Lan was efficient and professional. Please tip him $40, $20 or $10. He was quite while working and friendly.

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    1 year ago

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    3 years ago

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    2 years ago

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    1 year ago

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    Thank you very much for high rating. We appreciate your business!

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    2 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    12 years ago

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    7 years ago

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    Ask the Community - Richair Comfort Solutions

    Do you handle Con Edison Clean Heat Rebates?

    Thank you for your question. Yes, we handle Con Edison rebates. There are two tiers - whole home and partial home installations. Both require decommissioning of the existing fossil-fuel heating apparatus. We handle the decommissioning as well as all… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Richair Comfort Solutions

    Also, Thanks to Peter and his team for accommodating me with an earlier installation date.

    Mentioned in 7 reviews

    Read more highlights

    Richair Comfort Solutions - hvac - Updated May 2026

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