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    Brooklyn's Best AC

    4.6 (55 reviews)
    Closed Closed
    Updated 2 months ago

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    Services - Brooklyn's Best AC

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Brooklyn's Best AC Photos

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    Rachel N.

    2/5 - Unfortunately I'm having to drop my original star rating. I just had another HVAC guy in here - trying to fix the noise problems that Brooklyn's Best could not - who noticed that one of my filters was not changed. We paid Brooklyn's Best $1725 to change all of our filters, not just the ones that were easiest to access or most visible. On top of the issue with the workers not even noticing the vents were closed while they were performing maintenance on them, this job really much to be desired. **Updating this review again** 2/7 - Well, dropping a star yet again, because now this company is denying here in the public comments section of Yelp that they ever even worked with me. Rather than just admit the possibility that the guys they sent into my home (who apparently no longer even work for them, as evidenced in the attached screenshot) did a substandard job and maybe just offer to come fix the filter they didn't change, they're digging in their heels and threatening me with bad karma. Ridiculous and highly unprofessional. Screenshots attached showing a convo with them dating back to November about problems with the job, and more recently about the filters. At no point did they ask me to "provide proof of service," as they've stated here publicly in the comments, but instead have just been arguing privately with me about why I don't have a right to complain about this subpar job, making excuses for it and blowing up my messages to try to bully me into increasing the star rating.** **Updating yet again** WARNING: This company is now emailing me threatening to SUE ME. They are trying to gaslight me, but they most certainly are the people who arranged this work. I contacted them, they sent people out, then afterwards we got an invoice from a different company (Y'Air). When my husband asked about this by phone, we were given some excuse about the pandemic, insurance and paperwork. You can see Yair referenced in one of the screen shots from Brooklyn's Best. All of this work was arranged directly through Brooklyn's Best. I shrugged off the different company name at the time even though it seemed weird - but again, all of this was arranged through Brooklyn's Best. Now they are denying any involvement in the job and threatening me for defamation. This is absolutely insane and not ok behavior, and is bordering on actually being threatening and scary because I know they have my address and have been in my home. Brooklyn's Best, you cannot just bully people into five star reviews or silence. If you want good reviews, stop attacking and threatening your customers and just do a good job on the work you were hired to do!**

    This is Joe (middle) and his crew.  Great guys and they clean up after themselves.
    Marguerite D.

    If you need air conditioning look no further and let me save you the time and anxiety of trying to find the best. You have found the best with Brooklyn's Best. From my first call to them to the last moment of installation, it was smooth sailing. Joe returns calls promptly. He gave me great advice on the type and size of unit I needed and I never felt pressured by an intense sales pitch. He is very friendly and funny but consummately professional. Once we decided on a model and installation date, Joe and his team showed up on time and fully prepared. I've had air conditioners installed in the past but Joe's work was far superior. He made sure everything fitted properly and sealed tightly. The result is perfection. So, please spare yourself the agony of trying to find the right vendor and choose Brooklyn's Best. They take the pain out of the process.

    Plexiglass install allows so much light into my room

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    We just had Brooklyn's best AC, back out for pre-summer maintenance, they cleaned and tuned-up our cooling system

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    Page 1 of 2

    Ask the Community - Brooklyn's Best AC

    Review Highlights - Brooklyn's Best AC

    e. Joe opened the box and plugged in the brand new AC - only for us to hear clicking and bangin

    Mentioned in 4 reviews

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    Brooklyn's Best AC - hvac - Updated May 2026

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