scam, the company does not exist, they charged us money and when we wanted to pay for full service, there was no company under listed adress

Very happy with the service. Found the number on Yelp, called, they had a guy out within an hour. He was efficient and friendly, found the problem and had our split system up and running within a few hours. Highly recommend read more

Wonderful experience and excellent customer service. Alex showed up early and got to work. He quickly diagnosed the problem and did not try to oversell anything or attempt to deceive me. My family members are HVAC techs, but they were not available to fix the issue. Alex repeated exactly what they said the problem was and then fixed it quickly. He was very professional. I will call them whenever I have another issue and my family members are unavailable. read more

212 HVAC was amazing! Eli worked on our central heating system and had it running better than ever. He was super knowledgeable, explained everything in a way that made sense, and made sure everything was perfect before he left. Plus, he was so friendly and easy to talk to! If you're looking for great service, definitely call 212 HVAC. They are the best!!! read more

212 HVAC - HVAC System Repair - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

BIG WARNING / TL;DR If Victor from 212 HVAC tells you your Daikin system is "obsolete" and must be completely replaced--or that he needs to bill extra hours just to ask Daikin for warranty parts--STOP and get a second opinion. He tried to upsell me from a simple warranty repair ($2.5 k labor) to a $21 k full-system replacement using inflated prices, scare tactics, and outright falsehoods. Read on for the details. I almost never write negative reviews, but this experience was so egregious I feel obligated to warn anyone who doesn't have the time or technical background to verify a contractor's claims. What happened Rushed, sloppy "diagnosis." Victor spent ~30 minutes on my six-year-old Daikin VRV-S system, left control wires dangling and panels unsecured, then charged me $190 for the visit. Hard sell for total replacement. He declared the outdoor unit "obsolete," insisted the indoor air handler was incompatible, and produced a $21 k quote to swap both units. Wildly inflated parts story. When I pointed out the 10-year Daikin parts warranty, Victor pivoted to a "repair" price of $8 k (labor + refrigerant) and claimed the warranted parts would otherwise cost $5 k--even though wholesale on those items is $2 k and Daikin supplies them free under warranty. Blatantly false warranty hoops. Victor emailed that "Daikin won't supply parts unless we create a case with the service department on-site; we'll need 1-2 hours at $260/hr before the claim is approved." I verified with Daikin myself: complete BS. One phone call with model/serial numbers generated a warranty authorization--no paid "troubleshooting call" required. Left equipment in hazardous condition. A second Daikin Comfort Pro found Victor had unplugged compressor leads, left service valves half-open, and failed to reassemble panels--conditions that could have caused further damage if I'd powered the system. Proof he was wrong. Using Daikin's warranty authorization and a reputable tech, I replaced the outdoor unit (fully compatible with my existing indoor unit) for $2.2 k total labor and refrigerant--less than 10 % of Victor's full-system quote and about one-quarter of his "discounted" repair figure. Why this matters Misleading pricing: Parts costs exaggerated; labor quoted at 3-4× industry norms. Pressure tactics: Pushed an unnecessary indoor-unit replacement and invented fake warranty "procedures" to pad the bill. Questionable workmanship: Left the system partially disassembled and potentially unsafe. Potential exploitation: An older or less tech-savvy homeowner could easily have been duped into spending tens of thousands of dollars. Bottom line 212 HVAC--through Victor--demonstrated either serious incompetence or a willingness to gouge unsuspecting customers. Always verify your Daikin warranty yourself, demand an itemized labor-only quote, and get at least one additional bid before allowing this company to touch your HVAC system. That $190 diagnostic fee was ultimately worth it--because writing this review may save someone else from the same attempted rip-off. read more

Fabulous service by an extremely competent technician. Our Rheem furnace was giving us lots of trouble, thanks to a sloppy installation. The original installer, after having charged an extortionate fee, gave us a major runaround about trying to fix it. 212 HVAC came promptly, almost immediately diagnosed the problem, and fixed it in about as short a time as it could have been done. Highly recommend. read more

Andrey redid my central AC system and replaced the condenser. He did it super quickly and left the roof and house really clean. I spoke to many companies before choosing 212, and ultimately went with 212 because they were recommended by Mitsubishi as well as a friend who had a great experience. 212 was not only the most responsive of all the companies I spoke with but also the fastest - job only took 3 days to be done. read more

We had decent experience with them in our first interaction, not as much the second time around. They did refund the service fee after a dispute over their estimate for work they quoted us though, so credit for that. read more

Incredible service! 212HVAC was easy to schedule and arrived at the start of the service window. Seth was absolutely amazing. I was burned by another service provider who basically told me the issue was that I had not cleaned the filters (which was not true) and quoted me an absurd amount of money to move the condenser to the backyard and running new lines for the broken unit. Seth was patient and listened to my concerns before getting started. It took Less than 2 hours and he repaired all three units (including the one I was told was completely broken). The lines were not connected properly to each HVAC unit which is why they were not working properly. I would highly recommend them and have already told a few friends who are in need of AC repairs. read more

I have our text history and a copy of my receipt of my service, so I guess in addition to not following the regulation for not mixing refrigerant, you can add not keeping very good customer records to the list of things this company does. Makes sense though, I would not keep good records either if I was out there breaking the law and recharging peoples systems with the wrong gas "hundreds of times a year." Your words. read more

Easy to schedule, arrival within the promised window, thorough check of all components to find the issue (which ended up being improper wiring), and then resolving the issue to my satisfaction. Worked neatly and efficiently. Competitive pricing - line with similar HVAC services in the area. Have already recommended to friends. read more

Hired 212 HVAC to troubleshoot my heat pump that was throwing different error codes. 212 HVAC, was able to resolve issue relatively quickly. I would definitely recommend hiring them if you have an issue. They are doing everything right from keeping you updated on timing availability, translating options to plain speak and keeping the job clean and tidy (no mess left in the house!) read more

Technician was super helpful, affordable, and very professional. Max was very easy to coordinate with making the whole process seamless. We will definitely be using them in the future! Rainbow Restoration of Westchester read more

212 HVAC is overall very professional & extremely reliable. They kept me updated with the potential installment dates & were great at communicating throughout the entire process. I would highly recommend their services to anyone who is looking to have great HVAC work done by true professionals. A special thanks to Victor & Max, as they were very hands-on from start to finish. read more

212 HVAC replaced our central AC last month. It was a big job and they did excellent work-- very pro. They also answered some questions for us a few weeks after the job was finished and have always been informative and responsive when we've called. With of shoddy work and scammy companies out there, we felt lucky to have found them. read more

ISSUE: I turned on my thermostat this past week just to check to see if my heater was working in preparation for the upcoming winter. Well, it turned on temporarily, then produced a fowl smell 2 minutes later, - then shut down. I then called Atlas Air Masters. SOLUTION: These guys came same day and quickly replaced the burned-out master controller board with a brand new unit. The were very friendly, courteous and professional ! - In addition they cleaned up oxidation build-up on the metal rod piece of the flame detection sensor at no extra charge. The technician explained that carbon buildup on this unit could cause bad or inefficient heater cycling. They also provided great advice for keeping my furnace clean by recommending me to replace the filter periodically. They were in and out in about 40 minutes. I've noticed that my heater now turns on very quietly and gives me heat when we need it. Great service and I highly recommend these guys! read more

I had 4 HVAC companies (all highly recommended by reviews on this site) check my malfunctioning CAC, each giving me a different story, suggesting more work and providing no help. These guys came (on time), were very friendly, clean and professional; explained everything, found what the problem was and fixed it (not enough refrigerant - does this require a genius to figure out?). They also ruled out some of the more expensive problems other companies "diagnosed" (no leakage, for example). My CAC has been working better than it has for years. Beware that there are a lot of swindlers in this business, even with a ton of good reviews. We are extremely happy with 212 HVAC. read more

212 HVAC - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Charged $150 for a 2 minute service visit where they did no work. Said our HVAC unit was not something they could service, still insisted on receiving their full rate. Unprofessional, border line criminal. Don't trust these liars. read more

Upon arrival, the first thing I noticed were the shoe protectors worn by the technician. Thank you! From there it was all highly professional and thorough. I could not be happier with George and while I hope I'll never have to call him again, if the need arises, I would not hesitate. All good! read more

UPDATE 9/12/22: I was contacted by the company and given an apology for the lack of response. It was a very busy season for all AC specialists and they have remedied the situation. Thank you Victor for your professionalism and for ensuring that my future AC needs will be well taken care of. I will definitely use them in the future because they work hard to ensure all of their customers are ultimately satisfied. read more

After a quick Yelp search I narrowed down my options and made some calls for an HVAC issue. 1/2 of the numbers were disconnected, some just went to VM and seemed sketchy but 212 HVAC picked up. I had a professional discussion w them and they dispatched an engineer within 48 hours. I'm in CT and their engineer came to my house, did a fantastic job while reaching out with periodic questions/updated and then resolved the issues, took pictures and left. These guys are great and I would give them 6 stars if I could. read more

Amazing service. The person who fixed my thermostat and HVAC in 1 h . They are very efficient and professional I totally recommend them read more

This review is more for their pricing. They came over, charged me $150 or so to take a look but gave me an OUTRAGEOUS price, $750 to do a simple job of wrapping a 6" long hose behind my split unit. They did a professional job of taking pictures of the problem, but they surely aren't cheap. read more

I would highly recommend 212 HVAC. A technician from a different company had not only given us a quote of $20k to replace our whole heating and cooling system (which I felt was unreasonable), but wouldn't respond when I asked about just fixing our current system. After that I knew I needed a second opinion. When I emailed 212 I got a response right away and Seth, our new technician came out the next day. He immediately found that the problem was just the blower motor and only that part needed to be replaced. His honesty and professionalism saved us thousands of dollars. We could not be happier with their service and will now continue to use 212 HVAC for yearly maintenance. read more

I cannot recommend 212 HVAC highly enough. From the first phone call, to prompt service the next day, to the really talented and thoughtful team and the quality of work I am impressed all the way through, It's hard to find good people these days, and 212 has them. My problem was a tricky one to solve, and I really appreciated that the 212 HVAC team took the time to both give me advice over the phone and then when they come to my place the next day, took the time to help me understand the problem while fixing it. Even more impressive they took the time to help me figure out what went wrong with separate issues later and were super responsive. If there are any questions you have about who is the right choice to help you get all your AC problems solved - this is it! Thank you all! read more

Great service from these. AC had packed up and they were punctual returning my call, they did some initial diagnosis over the phone so that I knew the callout was necessary. Technician attending really knew his stuff, fixing the AC and for no extra cost, a problem with the furnace that I'd had a $700 quote for from another business. read more

One mini-split was not working. Called 212HVAC on late Friday afternoon and got appt for Monday. The office and the technician both called on Monday to say he was running a little late (like 20 mins). Technician arrived and began work efficiently - checked all the mini splits in our loft, checked condensers on the roof -- finally resolved that the problem was a glitch maybe caused by a recent electrical problem -- and that the unit itself did not need fixing -- he had it up and running in no time. Charge was exactly what they had originally said on phone for coming into to analyze the problem. These people are professional, organized, efficient, polite, and fast! Fantastic service. read more

I am very happy with their service. The central AC in my unit stopped working and they dispatched Nick the same day. Because there were 3 different AC units, the appointment lasted until 8. Instead of rescheduling it, Nick finished the job and even showed me how to do some basic maintenance. The final invoice was inline with what was expected. read more

Max, Alex and their team at 212 HVAC have been a breeze to work with! They installed a wall unit AC for us and everything was complete within one day of work. They were clean, communicative, and very nice to work with. We also had another old AC unit leaking and they have been coming back to help us fix that issue as well because they are so trustworthy. Great company, reliable workers! read more

Called 212 HVAC because I was having problems with my Fujitsu mini-split A/C system. They came over within a couple hrs, checked what the problems were & laid out to me my options. Everything was corrected within a 3 hrs. Alex was very upfront & knew exactly what he was doing. I would definitely call them again! read more

Wow! Super impressed with this company. I'd called a few HVAC places in the area and 212 was immediately available to come in. We had a leak issue with our central air box and someone came in within two hours. The specialist was friendly and efficient-telling us what exactly went wrong and how he is fixing it. I highly recommend these guys. A bit on the pricy side but great for last-minute needs as they will dispatch someone out to you quickly. read more

Called and set up an appointment to service my PTAC units and get a quote for new units and other options. They were nice enough on the phone. When the day of my appointment came a tech called to try and reschedule because it wasn't convenient for the,CTC come at the time they set up a week in advance. I said fine and as they said they would accommodate any other time for me. So then next day I call to confirm and the supervisor says "oh we don't service or sell PTAC units".... Obviously this annoyed me as they said they did when I originally called but I asked them to come anyway to see what other options I had. Well they never showed up. They called and said they would be late and I couldn't stick around to wait for them. So they tech said he would call the supervisor and I never heard back from them. UPDATE - A surpervisor did reach out to me today (next day) and offer to come out himself to check out my PTAC unit at no charge which was very nice of him. Don't need it at this point but it was a nice gesture. read more

212 HVAC was quick and efficient. For a freon refill it ran about $550. Last summer another provider charged me nearly $1500 for the service. The technician who came was professional and friendly and seemed genuinely trying to get done and not prolong unecessarily. read more

Scheduling an appointment was quick and easy, tech showed up on time, he did great work and was friendly. Thanks!

Service Date: July/August 2019 Was glad to have called 212 HVAC! Our central air went out during a heatwave. They were able to come assess the issue within 24hrs and gave a detailed explanation of what needed to done. They keep me apprised of when needed part would arrive. They were able to have it up and running in a week due to needed part was for my older model unit and required more time to find and ship. Once part arrived they were able to come fix it within hours. Their prices were competitive to other companies but their customer service is unmatched-- Courteous, professional, and knowledgeable. read more

We replaced our entire system (including ducting) and Victor from 212 HVAC did a fantastic job! He provided suggestions for modifications that would increase the efficiency of the system, and made sure that the system would pass the city permit inspection. He and his crew were efficient, polite, and respectful of our home. We could not have asked for a better experience. read more

212 HVAC - before and after! - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

we used 212HVAC to service our 3 indoor mini split units that were in dire need of deep cleaning. the technician was professional, knowledgable, and thorough, and the price was fair. Our AC is now kicking! very pleased with the service and highly recommend! read more

Very quick response time and great service. The technician was very knowledgeable and arrived within the hour. He was able to repair and rewire my gas furnace the same afternoon. Would definitely recommend. read more

212 HVAC - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

212 saved me a great deal of money and time. When other contractors suggested to buy a whole new unit.the tech found the electrical wiring problem and came up with solution to fix it. 212 were professionals, timely, fair and very capable. I would highly recommend them! I satisfied with their job read more

These guys were awesome!! They were so professional, very responsive and answered every time I called. They continued to give me updates as to when the tech was coming and was on time within the allotted window. I would definitely use again!! read more