The need to be mindful of senior citizens accounts. My aunt had 3 phones under her account. One has…read morea warranty and they are giving me a di

I have all the 3 services with X infinity , Cable through the condo Association and cell phones and…read moreInternet by me First of all : all the advertising are scam and not true Second : is the only company can take away any cable TV Station without informing you , then when I call , I was told that I can get back only if I had to add another package that station has now , and I have to pay X infinity So I am paying $40 / month for service I can get free always and they want to pay another $12.99 to watch Chanel 402 in Naples Now it is most expensive services and has no premier change but Spanish and advertising stations It will s most fraud buisness for long time So I will drop all services and ask the condo Association which lol drop the cable as soon that contract is done

PLEASE READ. If you live in or around Raleigh, don't fall for the guys and girls with tablets…read morecoming around. Or at least some guy named Brandon (?). He is a manager of some sort. We signed an agreement for bundled service at a set price that we were very happy with. Wow did the nightmares start after that. DO NOT TRUST what they have you sign. Ours turned out to be useless. He didn't run anything through correctly, ATT&T depts don't let you email what you signed, they just tell you what they can see on their end. We spent no less than 10 hours on the phone over 2 weeks with dept after dept in a bureaucratic mess. I felt bad for the call center people who tried very hard but are stuck with what they are allowed to do even when they try to fix it and understand the ridiculousness of what happened. They said it's an issue with these neighborhood sales. You are taking a bet that any of it will actually stick. The useless contract you sign doesn't seem to go beyond their tablets. They either have to enter the deals they promised you later or you will just get a zero discounted, way more than whatever company you gave up, crazy bill. And then another and another in a short time. I am looking clearly at exactly what we signed but no one can do anything about it. And they do not accept emails. Minimum 2 hours at a time on the phone. Almost every day. Told repeatedly it's being escalated. Only to start over with the next agent/higher dept. Never fixed. No accountability. Ghosted by the manager who only left us with a girl he was training's number. She (Areli) seemed sweet but stopped responding when I said the department I was talking to was asking for his full name and contact information so they could clear this up. He clearly told her not to give it. Left decades with Verizon for this absolute nightmare that we still can't get out of.

I left TMobile for this trash. As bad as it gets. I have been trying for four months to get my sign…read moreup offer register, and up and running. For four months I have been getting the runaround and it's one excuse after another. I have tried many different ways to reach customer service and all of them are just a pack of liars and this is not a Professional company. It's operates every bit a criminal enterprise

Do not ever get spectrum if you live in or by Novi Michigan. This is by far the most unreliable…read moreinternet to exist. I pay for the really good internet too, but multiple times a week theirs service outtages for any reason whatsoever. A little windy? Service outtage. A little rainy? Service outtage. Nice clear sunny day? Service outtage! It must be the infrastructure or something that they don't want to invest in. It must be cheaper to repair whatever the issue is every week than actually replacing, or moving it. As well, this company's representative ran my credit without my permission to offer me their (probably just as terrible) phone service. To add to this, after running my credit they automatically put me on some internet assistance program that temporarily made it cheaper, but he didn't tell me that he did that and acted like he was giving me a good deal until six months later my bill is fifty bucks higher than agreed. You would think during an age where everything relies on internet that they would figure this stuff out, but I have a feeling that it's just a cheap company that's selling garbage for a high profit. If you have the option to not give this company your business I suggest you go with someone else. The service interruptions are just way too frequent for said service to be considered "good".

I am highly upset with spectrum and their partner company assurant!…read more They did extremely bad business. Instead of calling and talking to me first; like a business should, they took 1,899 dollars from me and would not give it back for about 2 weeks! The only reason I got any money back, is because I was forced and made to go and do detective work with the post office to prove I did return a phone that they said I never returned! I do not know if one of the workers took it or they just tried to take my money, but I have worked in customer service for too long to know when you make a mistake, especially taking someone money , you are supposed to right that wrong and neither company did so at all!!! That is extremely bad business!!!

This is the second time we've had Triangle Integration come out and mount a TV, and it won't be the…read morelast. Great value, efficient and high quality work. Thomas is also just a really nice guy to talk to which is a great bonus.

They replied quickly and were able to schedule the install for the next day. These guys are true…read moreexperts when it comes to TV mounting. They had my TV and mount fully installed in about an hour. After finishing, they vacuumed the area and even wrapped up all the boxes before leaving, which I really appreciated. Professional and efficient. I would highly recommend them.

I hired Ivan to install a 65" TV over a fireplace. He worked with my availability and moved the TV…read moretwo floors down. He was thorough in preparing for the install over the fireplace. Upon coming across a couple issues with the install he was creative in developing appropriate solutions to ensure that the TV was mounted as I needed.  He also suggested alternative options to ensure that I was satisfied with the final outcome. He went the extra mile to develop a solution so that I had the best over the air TV I could possibly get at my location. His pricing was very fair even though he had to spend extra time to ensure everything was done to my satisfaction. He did not charge above his original quote. I would highly recommend him without hesitation.

Ivan is fantastic! After calling around to multiple companies on Yelp and Thumbtack, I gave Ivan a…read morecall and he was able to fit us in the same day and gave us a reasonable price (half the price of Best Buy)! As someone who was getting their tv mounted for the first time he talked through all the decisions of height, tilt, and how to minimize wall damage in our rental with me and gave me his expert recommendations given the layout of our room. He also went above and beyond for wire concealment and mounted our AT&T and roku boxes and power strip to the back of our tv to ensure the mounting was sleek and most importantly safe with all cords out of reach for our baby! He was also very thorough with each step, allowed me to inspect it to make sure I was satisfied, and ensured he cleaned up before he left. Highly recommend Ivan and his team!

Chris was awesome. Came over and replaced my old Dish with a new Antenna. I'm scanning 65+ channels…read moreand no cable bills.

Purchased a brand new Channel Master CM-4228HD antenna to go into my attic. Was not getting very…read moregood reception. Several channels, including 11-1 and 17-1 would not come in clearly. So I found Cyber Dish online and gave them a call to come out and troubleshoot the problem. Chris came out, charged me $200, added an amplifier and moved the antenna around a bit in my attic (didn't actually mount the antenna, just laid it down against something, so it was pointing the desired direction). The signal strength seemed to be good on all of the channels, so I let him go. Then, just a couple of hours later, I started losing several of the channels again. It's arguably worse now than it was. This is all very intermittent. Sometimes they all come in clear, sometimes several go out. And of course, it's worse with the weather is bad. I also see that there is foil backed plywood all through the attic, and everything I read says that this is a huge blocker of digital signals. I reached back out to CyberDish, indicating that i was still seeing reception issues and voiced my concern about the foil backed plywood in the attic. I called Chris today and voiced my concerns. He gave me several things to try to troubleshoot the problem. All good things to try, but all along I'm thinking why after paying $200 is it my responsibility to troubleshoot this stuff. When I brought this point up on the call, that's when things went South. Instead of Chris just offering to come back out and make this right, it just turned into an argument. At one point, he said that it was working when he left. Seriously? He also said that the antenna could be faulty, as if to say that's not his responsibility. And let's see, he said that he's never had this issue with anyone else. OK, what's the point? I'll be happy to give Chris/CyberDish one more chance to make this right, and once this is working as it should, I'll be happy to alter my review. But as it stands, I cannot be more dissatisfied with not only the service, but also the follow-up.

We have been Loyal Customers of DirecTV for 21 years. I get the MLB Extra Innings package from…read morethem every year and the Hockey package most years. This year we called to add the NHL Center Ice Package and my wife was told it couldn't be added because we still owned $$ for the MLB package which We Had Pre-Paid for Back in April and that the Only way I could get the Hockey package was if we paid $400 on our next Bill! What??? We finally After the Rep Fought us several times got over to the Retention Dept. and the Package was added. Now wegave the company $70 and they were acting as if they Gave us something for free. No One ever Apologized. After my Hockey sub is done Seriously considering Dropping DirecTV. No way to treat 21 year loyal Customers!

In November 2022, we went through AT&T and got Direct TV. We had had Brightspeed for the phone…read moreand internet . Spectrum finally installed their fiber optic cable in our area. We really wanted to have better internet, and went for the Spectrum package of phone, internet and TV. We cancelled our Direct TV on September 6th, 2024. We had the bill on autopay. We had been charged $160.00 /month for that service. On March 3rd, 2025 I received an email that said my Direct TV bill was now $225.00/month. My husband called Direct TV and they confirmed that we had cancelled our service and they had continued to bill our autopay. When we had called in September we asked about returning the TV boxes. We were told that a box would be sent to us so that we could return the boxes. This never happened. After 10 days we called Direct TV and said that we had not received a box. We were told that one would be sent. This never happened. When we called on March 4th about the bill, my husband spoke with someone that said their billing went to September 20th. So we would not be reimbursed for that month. We were told that we would receive a prepaid credit card for 4 months. We drove to Henderson, NC 14 miles/one way to the UPS to return the TV boxes after we had packed them. We were told they could not accept them and we would have to drive 26 miles one way to the UPS facility in Wake Forest. When we got there, the boxes were repacked and mailed to Direct TV. Since it has been a month since our contact with Direct TV, my husband called, . About 4 days after we sent the TV boxes back, I received an email that said not to return them but to recycle them. Now it has been a month when we have complied with their initial request to return the boxes to get our refund, and have not heard from Direct TV. I had my husband call Direct TV. after being hung up on twice, he spoke to a lady that said that it takes 60 days to resolve this. So we should expect a check by May 4th. No problem with Direct TV, just what I have written. With all of this, I would not have Direct TV, and AT&T said no contract and we went several times to the Raleigh AT&T office and explained that we were told no contract. And phone calls were not helpful in cancelling the contract. I had stopped at a booth at Sam's Club in Wake Forest where I spoke with a guy Alexandre, when I contacted Sam's Club they said they had nothing to do with this they had just rented the space for the booth. No matter how old you are, you still have lessons to learn. Hopefully, someone will read this and not make the same mistakes. My father and best friend had Direct TV. My husband had worked for the federal government

This guy is amazing at what he does. I've never seen someone fix my iPad so quickly and…read moreefficiently. He was able to hold a decent conversation while repairing the iPad. His pricing is lower than most but higher than the cheapest. But I'm willing to pay extra to guarantee an actual apple replacement screen and for the lifetime warranty thing that he does. I've tried icracked before with a related repair after hearing some mediocre reviews and honestly they have a ehh (2.5-3 stars) program but the people or "technicians" are horrible. I'm not sure how they passed through their program. He also does a little follow up just to make sure everything is good and asked if I could write a review if I felt that his work was decent and if I wanted to write the review. Well I'm saying, GO TO THIS GUY! He will not let you down I promise!

This can happen to you. Spectrum just have unprofessional people workers. 2 They destroy my front…read moreyard and the cable that they forgot to put underground still around outside my driveway. 2 months waiting for them to fix it.

Waste of your afternoon, horrible customer service idk why they hire these type of people. No one…read morespeaks or updates and they always say they "don't know " anything when it comes to a problem needing to be fixed. how do you not know when you work here? Make it make sense . They have staff sitting around chitchatting but not moving to help or get a problem solved. So it can decrease foot traffic.

I really wish I remembered where this gentleman said he was from, but I do know his name is…read moreEphraim. The absolute best customer service experience I have ever had! You guys have yourself one amazing employee. I would definitely definitely hang on to him tight! Thank you so much Ephraim I will absolutely be praying for you, like you said you will me! You are amazing!

Now I remember exactly why I left Spectrum years ago. Their customer service SUCKS. The person that…read moregot me to sign up for the service promised a free month before I'd be billed. But I tried setting the service up several times and it didn't work at the various places I tried. By the time we found a port in the house that worked and got it set up, it was time for the first bill. But I'd never used the service. In a chat, I asked for a credit for that first month since I hadn't gotten to use the service. I was told I would receive a credit. The chat agent NEVER said, "I can only give you a $10 credit." He made it seem I'd be credited for the whole month. When I went into a chat to ask about the missing $40 credit today, I politely stated that it seemed very deceptive not to mention that $10 limit at the time, knowing I was asking for a full month's credit. The chat agent DISCONNECTED the chat. I just canceled my service with Ting today, and I regret it already. Ting might be more expensive, but they have excellent customer service. They are clear and they are not deceptive. They do exactly what they promise to do. Sadly, I can't say the same about Spectrum.