Precision has been providing our family exceptional service for many years. Actually, it all started for us (before we got married) when my wife's heat went out during a bad winter storm. Larry himself (co-owner with Kathe) drove over - in the freezing cold and snowy roads - and got her heat back on. We have been using them ever since. Several years ago when my mother's attic unit was having problems, we had called another company to check it out. We were quoted $1,800 for only a repair. I called Precision and Larry came out - within an hour of receiving my call - on a Saturday. He was able to make the repair as part of the service call for less than $1,800. Larry did correctly suggest that her original attic unit should be replaced within a year. Seeing that the base unit was more than 50 years old, I knew he was right. We went with Precision for the new unit to be installed instead of the first company. Kathe even came out as they were installing the new unit; she is a pleasure to work with. After Precision replaced the unit, there was a problem - on a Sunday evening - and Evan drove up from Hernando, MS and was able to make some repairs to hold us over until the repairs were made. These folks truly do go "above and beyond" when it comes to providing quality, timely service. This includes everyone from Amanda's fielding of every call to Larry and Kathy coordinating everyone - as well as each technician who has helped us through the years. We highly recommend these folks to anyone who wants quality Heat and A/C service. You deserve it too - call them! read more

I've worked with this company on 2 different homes and both have been bad experiences. This last experience has been the worst. We paid them over $10k to install a new heating system only for it to continually go out and then get the run around when we call. I never post bad reviews, and I feel compelled to leave one after such poor experiences with this company. Would Avoid this company like the plague. read more

Justin was on time and was great. Very professional very nice willing to explain everything that we needed done. They were out within a day of me calling and the repairs starts in just a few days after Justin came by. Would highly recommend. read more

I used them to install a central A/C unit. They had the drain of the condensate running to the sewer which is typical. They neglected to add a safety shut off if the condensate drain backed up or blocked. It could be considered a small miss but when your unit is in the basement and the sewer backs up this is a huge deal. Fast forward a year later and the sewer line plugged and the unit got flooded. I called them out to review the issue and they recommended replacing the whole unit and stated they would not be competitive on cost. Given that they were the installer I was appalled by their lack of willingness to help. I would not recommend their service and think they are an unethical company. Also they only operate on a call back system and never answer the phone immediately. read more

Justin and the folks at Precision are the absolute best! Came on short notice and handled our issue.

These guys are amazing! I started looking to replace my HVAC system in my home and one of my friends recommended Precision and gave me Kathe's email address. I emailed her with what I thought was a simple request for a general price range for a new unit. After several emails I realized that my request wasn't as simple as I had assumed. I work retail hours and being the holiday season I am rarely home during the week for a service call, aside from the occasional late shift. However, after assurances they could fit something around my schedule, I was put in touch with Amanda to schedule a visit for someone to write a quote. That was Monday morning around 11am. I was surprised when she said they could have someone out first thing the next morning. I woke up early Tuesday so that I could be ready to leave for work after the appointment and about 20 minutes before the scheduled time, Amanda called to let me know that Larry was on his way. Sure enough he pulled up right on time. He took a look around and within very short order he had a written quote with 3 different installation options. He took time to answer my questions and then told me they could start work 2 days later on Thursday and should be finished by Saturday. I wasn't expecting anything near that fast considering the holidays! Thursday morning, Amanda called to let me know the install team was on their way. Right on time, Joe, Ronaldo and Taylor arrived. Joe asked me a few questions and took a quick look around. We discussed a few specifics and they got to work. I arrived home that night from work and the only signs they had been in or around the house were the new unit and pad sitting in place and some paths through the leaves where they had moved equipment. When Joe said they were clean, he meant it. Not a drop of dirt inside and no signs of anything out of place outside. The next day they came to continue work and Joe let me know that they would need to put a second air return on the inside of the house. I told them where I'd like them to put it and left for work. Joe called me a few minutes later and told me that because of the joists in the floor they couldn't put the return exactly where I wanted but suggested he could have it in the same area but about a foot further from the wall, which I approved. I got home and it is exactly where he said it would be, to the inch! They ran into some problems on the job but were still done a day earlier than I expected! The new system is great and the thermostat they installed has wifi connectivity which is a cool bonus for me! I can't speak highly enough of the service thus far. Kathe was patient and very willing to work with me via email. Amanda always called before the technicians were to arrive which was very reassuring if you have to leave for work when the technicians arrived! Joe was eager, super polite and sincere. The install team left no signs of their work and did exactly what they promised, quickly and efficiently. This is exactly the kind of service I would expect from my teams if I owned my own business. There's no reason for me to ever call another HVAC company! read more

We called Precision when our heating system stopped working at our house. They serviced us quickly and professionally. Amanda provided great communication and accurate scheduling. We ended up requiring a couple visits for different parts and all of the technicians we worked with were great. We felt like Precision was fair and ethical. I would highly recommend. read more

They cleaned up another company' mess! I give them the highest possible recommendation. They were prompt and solved the problem quickly. Larry was excellent. There are not enough positive accolades based upon my experience. We had a another company come and add Freon to our unit. As that other company was inspecting the heater the entire HVAC system shut down! They messed with it for 3 hours before loading up and saying "call someone else, not sure what's wrong but we didn't do anything to cause this. I am sorry bout this BUT here is my invoice". Thank you Larry for cleaning up someone else's mess! read more

I would highly recommend Kathe's team at Precision Air for your heating and air needs...a first class company that you can have total confidence in! read more

We had great service with Precision last week. Our AC went out and we contacted Kathe- she had someone at our house that day! The tech, Evan, was polite, clean, and very helpful. He was even kind to our little dog, who kept trying to get in his way. The problem was quickly solved, and our air was working again in no time. Still working like a champ without any more problems. Everything this company does is efficient!! read more

Fast, responsive, and great service as always! I couldn't recommend them more highly!

Precision has always been responsive, professional and courteous. And they know what they are doing!

We love precision air conditioning and heating. This summer our AC went out on the hottest week of the season. We were able to get an appointment that day. Since the unit was toast (due to a brownout) they brought portable units for each of our bedrooms while they worked to get the unit replaced. They had the unit replaced in 3 days from the day we called them. They were very professional and courteous. We would definitely recommend them to anyone needing HVAC work. read more

Just signed up for the Precision Annual Maintenance Plan. Friendly and knowledgeable technician explained various options for ensuring my HVAC system continues to perform well throughout the heating and cooling seasons. read more