I have used these guys for many years, they are my first call when I have trouble or am…read morecontemplating an upgrade at my home. Their technicians have become first name friends and I look forward to hearing about who is where and what they are doing now. I have trusted them to give me immediate and first rate service.

Patton Plumbing charged my 82 year old grandma $1350 for a simple sink replacement. It was only…read morelabor. They are predatory and terrible people.

I've worked with Jeff's Heating, Cooling, and Maintenance in the past, now Active HVAC &…read moreMechanical, and had another good experience. They were super responsive, came out very quickly, and explained everything clearly without trying to push unnecessary replacements. They cleaned out a heavily clogged and rusted coil area, cleaned the pipe feeding into the pump, replaced the circuit board, and checked the refrigerant and condenser. Everything is cooling and flowing properly again. I appreciated the honest service and thorough work.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

Excellent service. The person that came from Smith's was very professional and friendly.read more

After having moved back to the area, I called Smith's because of the great experience I'd had…read morepreviously lived here. No hiccup in the quality of service. Everyone who answered the phone or returned calls was courteous and helpful. We needed a new toilet with bidet seat for a disabled son. Is tomorrow ok for the tech to come out for a quote? Wow! Next day, Cabe arrives, no spiel but an honest assessment, good information, no BS. He was knowledgeable, friendly, had an easy humor. And he listened to us! Next week he installs the toilet and bidet, and on his way out I ask him to look at the faucets in the laundry area. They were pretty bad, and as I had already thought, should probably be replaced. Give me a quote, I say, and when he does I ask when he can do the work. Right now, he replies, pending clearance from the office. Clearance granted, he replaces the faucets with new quarter turn ones. Yes, he had to cut into the wall, and while he wasn't obliged to patch it up, he put it back together fairly well. Not long after that we called about a leaking shower. Again Cabe shows up. Replaces the cartridge, but while the leaking stops, the shower handle spins 360 and doesn't check the water from reaching scalding temperatures. But he doesn't support that brand of faucet. Nevertheless, he needs only a few parts - he actually hunts them down at the local big box store! When he leaves, we have a working shower that won't burn our son. He didn't have to do go to all this effort. But he demonstrated a concern for our son's needs. We were the focus of his attention. Excellent service and a real nice guy. Cabe was outstanding, a real gem. Trustworthy. He's like a good friend. I can't recommend Smith's highly enough.

Chillax was very professional by arriving on time for a scheduled service visit. They took their…read moretime in performing the work and clearly explained the condition of my condenser afterwards. They didn't attempt to sell any upgrades. Their price was fair and I'll definitely be using them for future work.

I'm so glad that we reached out to this company to get our heating system looked at before it gets…read morecold. They responded very quickly, and were able to come out in the same day. Once they arrived, they were friendly, quick, and actually explained the issue and how to fix it. The price they gave was the price they charged, which was very fair. We will definitely be using them for HVAC needs in the future.

I've worked with this company on 2 different homes and both have been bad experiences. This last…read moreexperience has been the worst. We paid them over $10k to install a new heating system only for it to continually go out and then get the run around when we call. I never post bad reviews, and I feel compelled to leave one after such poor experiences with this company. Would Avoid this company like the plague.

Justin was on time and was great. Very professional very nice willing to explain everything that…read morewe needed done. They were out within a day of me calling and the repairs starts in just a few days after Justin came by. Would highly recommend.

I reached out to Mr. Bill about my water heater around midday on a Thursday. He asked a few…read morequestions and for a few pictures to be sent, then quickly got back to me with a fair price. Less than 24 hours later my new water heater was beautifully installed! Highly recommended.

I highly recommend MuMullin Plumbing and will be using them exclusively for any plumbing issues…read more When I called, he actually walked me through how to fix the problem myself, and then when I said I wanted to replace the part, he sent me the link to the correct part so I could have it on hand. I had to change the day he came out a few times and thought he would lose patience with me, but he stayed in text contact with me and was wonderful. When he came out, he continued to share his experience with me so that I could prevent future problems. His fee was very reasonable. He has my highest recommendation.

Needs to update business hours, only store in city with parts but if we don't know when we can…read morereach you I'm not sure if it even matters.

Walked in with a dryer heater. The clerk had the correct part in hand before I reached the counter!…read morePolite, kind and personable, he chatted as he removed a needed part from the old assembly and installed it on the new. Great customer service one doesn't see much anymore. I highly recommend this business!

Didn't repair our AC. Just partially cleaned it and said he did not have time to repair or find…read moreout what was wrong with the unit.

Mr. Martin is an incredible professional! Getting home repairs can be so stressful, and unlike…read moreother companies I've gone with in the Shelby County area Mr. Martin is now my go to for any HVAC and refrigeration questions and repairs. I had issues with an older and newer cooling unit two years in a row, and I couldn't believe I was revisiting the issue. I've used an expensive well known named company in the Cordova area for the past but I won't be going back. Mr. Martin was thorough and honest about what needed to be done, explained everything in detail as well as what expenses on the materials. The overall costs and quality - superb. He didn't try to sell me on junk other companies do these days. I appreciate the hard work, dedication, and honesty in Mr. Martin. You won't find many people like his caliber to help you. I will always count on his services, and I've already recommended him to many people in the Lakeland TN area. chrismartinac@yahoo.com is an alternate way of getting in touch with Mr. Martin.