I definitely received five star service from these folks today. They cleaned out a very clogged…read morepipe running from my HVAC unit that had flooded water everywhere. They did a great job for a very reasonable price, and were so polite and friendly. I have a flame point Siamese cat who is pretty skittish around most strangers. Not this time! He came right over for pets and back rubs. Animals know things about people sometimes, and decided right away that these were good friends. I recommend them highly and my cat does too.

They were so amazing! They responded super fast and gave some advice on why could go wrong before…read moreeven taking the job. They were super knowledgeable and so informative. Took the time to teach me a about my unit and what to expect in the future. 10/10 and Will for sure keep using their services.

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

We had been experiencing issues off and on with one of our units. Brandon with B&B came out and he…read morewas the most thorough tech ever! He figured out the reason why our unit kept freezing and why the "fixes" that were put in place were simply a bandaid and did not address the root cause of the issue. Once he addressed the wiring issue, he took his time and thoroughly cleaned the inside of our unit. I appreciate that he explained what he was doing while he was doing, was very friendly and provided great conversation. It's been over two weeks and our air is still working great! Highly recommend this company!!

we got in touch with them, back on the right path for good service. Delay getting back was around…read moregetting a part ordered before able to call on us, makes sense

I've worked with this company on 2 different homes and both have been bad experiences. This last…read moreexperience has been the worst. We paid them over $10k to install a new heating system only for it to continually go out and then get the run around when we call. I never post bad reviews, and I feel compelled to leave one after such poor experiences with this company. Would Avoid this company like the plague.

Excellent service. The person that came from Smith's was very professional and friendly.read more

I returned home from an out of town trip to find that I had water pooling and running in my yard. I…read morecontacted my water department and the technician confirmed a leak and that I would need to contact a plumber. A friend recommended Smith's based on their 5 star rating on google and the A+BBB rating. I read the reviews and checked out their website. I called and Amber was extremely nice and helpful in getting me setup for an appointment. She even gave me a number to send the video of the leak I had. My appointment was the next afternoon. The next day Amber had texted to let me know that if it rained the technician would reschedule since it would be difficult to find a leak in the rain but that the technician would let me know. However the rain held off and I received a text that the technician was on his way. The text had a picture along with the name of who was coming. That is something I liked and really felt stood out with customer service. The technician Joe arrived extremely nice guy down to earth very professional. He got right to the job and literally within 15 minutes checked out what was going on. He gave me the estimate-and military discount. I was ready to schedule for the service to see when they could do it. I pulled my calendar out and Joe was like are you going to be here and I said yes and he said ok I'll go get my tools. Lol! I was like this is great I had no idea he had time to take care of it today. It was perfect. Joe got to work and I mean this guy worked! He got the job done and made sure everything worked ok. Found the problem, fixed it better than before with better parts. He made sure that the work he did I was happy with and I'm telling you the service from this company from the first phone call to Amber to meeting Joe was "Top of the Line" excellent service! The quality of work and I felt the price was fair. I hope I do t have another leak but if I need any plumbing done, Smith's will be my first call. They service a lot of areas including North Mississippi and they give military discount. Thank you guys again! I'm one happy and freshly showered customer!

Comfort Dynamics Heating and Cooling came through for me in a huge way! Installation Techs Torrez…read moreNorfleet and Camron Reese did an amazing job installing my new beautiful HVAC unit! They are very skillful technicians! They had me up and running with my new energy efficient HVAC unit in a very reasonable time frame! Thanks Guys and thanks to Comfort Dynamics!!! Henry Moss

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

VERY competitive quote and FAST install of both inside and outside components. One thing I learned…read more- the installer is more important than brand name. Steve is whom you want. Thank you Southern Comfort!!!

This company was subcontracted by the company renovating our home. Because we're not a/c savvy, we…read moredidn't find out how bad they ruined our heating & a/c. They were hired to move the unit in the attic. Well, they moved it, cut the a/c drain pipe which leaked into the ceiling and caused us to have to get that fixed. Then, thanks to our insulation guy, we found that they didn't even connect the return vent duct; not even close. It was six inches from the connection. Then, out of the 4 bedrooms we have, they only connected the duct to one bedroom; so there was no heat or a/c in three of those four rooms. And they said the job was done. How they have five stars is crazy.

The technicians are always knowledgeable and friendly. Also they come in a timely manner. I would…read morealways recommend them to all my friends. I've never had a bad experience and I've been with them for many years.

I own a commercial retail center in Germantown that faces the Saddle Creek Shopping Center. I feel…read morefortunate to have had the service of Chickasaw for many years. They communicate and respond very professionally. Their service personnel are thorough and reliable. I not only use them when a problem occurs with the 15 units in my strip center but I also pay thousands of dollars annually for a service contract which maintains the units. I could not be more satisfied with this company and highly recommend them. Stephen Stansell Attorney at Law, Ret.