Quick service and great electricians . Will recommend them! Have tried other electricians,and they…read moredon't call back. It's a great company.

I have done business with Randy 3 times, he put in a new heating system, also he did a big plumbing…read morejob, and recently a complete ac unit. The work was done on time, and right the first time. His crew was polite and very knowledgeable on the work they do. If you need any work done call Randy and let him give you a estimate.

We just had Lindsey electric out. They installed our Generac whole home generator. They came with a…read morelarge crew. Got the job done in one day. Everybody was very nice. They cleaned up after themselves when they had to come to their house. They were very respectful of our home and really just wanted to do a good job. Paul and Teresa are the owners and they were very easy to work with their price was very good and when Paul visit us to talk to us about this originally, he was not pushy. He wasn't long winded. He wanted to know what we wanted and then told us what her options were. I will do business with him again at some point I'm sure and if you want to Generac, we called all over town and he was not the cheapest but the next cheapest but did a fantastic job. I highly recommend it.

Terrible customer service!! I called about a maintenance they did a month ago, stopped working…read morecompletely when they did it. They came out and replaced $1100. worth of stuff without my permission!!! I am a single parent and money is tight. I could of got estimates if they would of told me what was wrong! also, it still does not work. Customer service lady was rude and said they will come get their parts off. I said yes! since I didn't tell you to put them on. Will never use again!!!

If you are looking for an Electrician, I highly recommend Jay McIntosh with Elite Electrical. Last…read moreweek it got down in the 20s and the power at my Medina rental house starting acting erratically and the heat went off. I called Jay and he got there quickly. He went above and beyond to figure out what was going on. Turns out, it was Gibson Electric's problem, although I had called them first and they came out and said it was not on their end. Jay spent hours getting to the root of the problem so we could get the heat back on. Jay is so nice, and very through. He was great! I saw him recommended by someone on Next-door and I'm so glad I called him. If you need electrical work he's your guy - you won't find anyone more reasonable, who takes such pride in his work, and who is so darn nice!

Jay and his team will lead you on that they can and will do a job. After the first initial meeting,…read morewith assurance they could do and wanted to do the job, sending material lists needed to complete and a scheduled date to show up to start they cancel and refuse to do the job. They canceled and refused to do the job less than 12 hours before scheduled arrival time after over 3 weeks of time from the initial meeting to the scheduled date. I would not recommend wasting your time with Elite Electrical or Jay McIntosh.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

I've been a loyal customer for years (as well as my parents) and previously held a monthly…read moremembership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers. I only found out when I looked into scheduling my routine fall HVAC maintenance. A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems. This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution.