Quick service and great electricians . Will recommend them! Have tried other electricians,and they…read moredon't call back. It's a great company.

I have done business with Randy 3 times, he put in a new heating system, also he did a big plumbing…read morejob, and recently a complete ac unit. The work was done on time, and right the first time. His crew was polite and very knowledgeable on the work they do. If you need any work done call Randy and let him give you a estimate.

Last week of May 2020, I called Lindsey Electric about an issue with my transfer switch for my…read moregenerator. The person on the other end of the phone said she would give my contact information to Teresa, which I believe is the owner, and she would have Teresa contact me. That evening, Teresa did contact me and we talked about my issue and she seemed very knowledgeable about my issue and that she would send someone out the next day. The next day came around and I was not told when the Technician was coming out. I assumed I would have been notified in the morning on when the Tech was coming, I was wrong. The Tech came at an inconvenient time, but I did not turn him away because I wanted my issue fixed. The Tech said he needed to order a part and it should be in the following week. One week later and no word. Called the business up and the person on the other end could not help me, so she said she would have Teresa contact me. Teresa did contact me and told me that a Tech will be there either on Monday or Tuesday. Again no specific appointment time was decided upon, but I wanted my issue fixed. Monday came along, no one came out and no one called. By Tuesday late morning, no word. I made four phone calls in the morning and afternoon and each time the person on the other end just took my contact information and said they will give it to Teresa. After my fourth call, a Tech showed up without any notice. I was actually expecting a phone call, but again..I wanted my issue fixed. The Tech replaced the part, but it did not fix the problem. He said that I would need a new transfer switch, which I was willing to purchase and have them install it. I told him I would need an estimate first. He told me that the owners will get in touch with me and give me an estimate on putting in a new transfer switch. It's August 2020 and I haven't heard a word. Recap: I was going to give them one star, but gave them two because of the positive interactions with both the Tech and Teresa. The negatives about my experience: (1.) Lack of communication (2.) Employees can't schedule appointments without contacting the owner. (3.) Employees can't give out status on parts. (4.) Technician shows up unannounced without an appointment.

We had the unfortunate experience of having to deal with Lindsey Electric. They were not our…read morevendor of choice for Generac service/maintenance. They were assigned to us by Generac after our purchase of a generator. Normally, I don't spend my time on this type of stuff but I hate the idea that someone else will have to deal with them. So, here I am. When I say them, I mean the woman who runs the day to day operations. First, the technicians were awesome. Seemed knowledgeable and courteous. No issue there. But.... there was an issue with my generator that needed attention. Full disclosure. I know nothing about generators and electricity. I called and the woman that took my call dispatched someone out. Ok - cool. Turns out, root cause was my Internet. Issue: she never explained that if it was an issue outside of Generator ,(my internet) the visit would be on me. How would I know what the root cause was - ha ha. I thought for sure it was the Generator. A simple explanation of that would have given me the chance to think about it and look at other possibilities, but nope - not that day. Then I got the bill. $$$. I called and she basically told me it was on me. After back and forth about non cost disclosures, she got VERY nasty and hung up on me. BAM! Then, SHE called me back - LOL - and said if I don't pay, they would never come back. Ok. I paid the bill in full and called Generac and they assigned me another company closer to home. BTW - Lindsey was a good 1 + hour away. Bottom line - if you ever have a dispute and have to deal with this nasty woman don't say I didn't warn you. She reminded me of an angry X-Wife who pays child support TO ME. Yes I know 1st hand what that's like. Big laughs on that one. What I don't think she knew while she was treating me like a red headed step child was she had just lost Lindsey electrics future $$$ for my service calls during 10 year warranty term. Too bad so sad for them. BUYER BEWARE OF ANGRY KARENS LIKE HER WHO WILL TREAT YOU LIKE CRAP. I never take abuse like this from someone I nay and expect respect at the very least. Guess they are doing so well they don't need to keep a solid client base. Dont use them unless you enjoy getting berated and handing them money right after getting treated like crap. Cheers everyone and enjoy!

If you are looking for an Electrician, I highly recommend Jay McIntosh with Elite Electrical. Last…read moreweek it got down in the 20s and the power at my Medina rental house starting acting erratically and the heat went off. I called Jay and he got there quickly. He went above and beyond to figure out what was going on. Turns out, it was Gibson Electric's problem, although I had called them first and they came out and said it was not on their end. Jay spent hours getting to the root of the problem so we could get the heat back on. Jay is so nice, and very through. He was great! I saw him recommended by someone on Next-door and I'm so glad I called him. If you need electrical work he's your guy - you won't find anyone more reasonable, who takes such pride in his work, and who is so darn nice!

Jay and his team will lead you on that they can and will do a job. After the first initial meeting,…read morewith assurance they could do and wanted to do the job, sending material lists needed to complete and a scheduled date to show up to start they cancel and refuse to do the job. They canceled and refused to do the job less than 12 hours before scheduled arrival time after over 3 weeks of time from the initial meeting to the scheduled date. I would not recommend wasting your time with Elite Electrical or Jay McIntosh.

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

I've been a loyal customer for years (as well as my parents) and previously held a monthly…read moremembership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers. I only found out when I looked into scheduling my routine fall HVAC maintenance. A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems. This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution.