I've had to go here for a number of things, and all but once, the reps went above and beyond in…read moretheir help and/or attitude. (The one "bad" time, the rep just wasn't AS helpful as I know they can be, but maybe he was having a day.) The line can be long, but that's based on time of day and how much help someone needs. Since I'm not a tech guy, and I truly need their help when things are out of the ordinary, I can't blame them if others need help, too. But while waiting in line, I also hear bits of the other interactions, and it seems to me that most people have a great experience as well.

UPS on Regents Road in San Diego gives excellent service, for shipping, returns, and packing…read more Derrick is extremely helpful.

I've been coming here for several years for postal, dry cleaning, and tailoring. I've always had…read moreprofessional, friendly, and efficient service, and the tailoring and cleaning outcomes have been good.

DO NOT GO HERE!!!!! Go some place that will treat you with respect. i went in to drop off an Amazon…read morepackage. The guy asked if I had been there before and I said yes (because I had sent a certified letter there). He responded in a VERY RUDE TONE "I have told you several times to drop it over there!!!". I said I wanted a receipt And he said "we don't do receipts ". He then glared me until I put it in the bag. I told him there was no reason to be rude and walked off. I also informed the Ralphs manager, Shane. STAY FAR, FAR AWAY FROM THIS POSTAL ANNEX !!!!

Very fast real estate license fingerprinting and friendly knowledgeable staff made my experience 5…read morestar

The employee who helped me was super friendly - and he came out to help me when the owner was deep…read morein conversation with the customers ahead of me and I was waiting for a while. I wouldn't necessarily recommend getting passport photos here, though - they're more expensive than FedEx and AAA & mine didn't come out so great (they seemed ok on the screen but when I got home we decided they looked like a mugshot, overexposed and with my face distorted - I went elsewhere the next day and they looked much more natural). Parking is easy enough if you want to mail something and the post office is closed.

I had to ship out 44 boxes today, each one to a different address and was fortunate enough to have…read moreKaela help me. She spent nearly 2 hours typing addresses and I couldn't have thanked her enough for being so incredibly sweet, efficient, and helpful. There was an issue with the Excel file I sent, so she had to painstakingly manually type all the entries. She even worked through her break to finish my packages, now that's dedication! I was extremely satisfied with my experience and will definitely make this my go-to UPS location for future delivery needs. This UPS store is nicer than some of the others I've been to. It's larger and has friendlier service, that's for sure!

Terrible customer service. Did not offer to mail package for free when it was UPS error. I mailed a…read morepackage. It was sent back for a sorting issue, which was written on the return form. The manager claimed it was refused by sender. Which was false. The driver decided to take the package back to a facility and not deliver. Again, in the notes. No responsibility or accountability at all. The customer loses because they can make up anything

Great service, always friendly, and my needs are always handled smoothly. Makes my life easier.read more

I rented a van over the weekend and they gave me the wrong key. What a waste of an hour.read more

We signed a one month contract with Intelligent Office, and have really enjoyed our time here…read more The staff and management are very friendly and always open to meet the client needs. The space is great, and there are different types of offices depending on what you are looking for. What I liked about it is the flexibility. You can rent an office for a short period of time, and the contract is executed very fast. It's probably the best option on the market right now if you are looking for a short term office. There are some longer term tenants too, as it's a nice place to go to work every morning. We had an excellent experience, highly recommended!

Terminating service will make you jump through more flaming hoops than the Ringling Bros…read more I followed their policy, notified them with the required 30 day email notice of termination email, I even emailed them after the date of termination to remind them not to charge my account and they still charged me even after the date of termination. I wouldn't have left a review but upon emailing and calling to have that charge sorted out, I was not able to reach a manager nor did I have a manager reach back out to me. I had to call my banks fraud department and file a claim. To further back my 1 star review, they gathered my information incorrectly when I gave them my ID to set up the account, they invoiced me for a month that I had paid last year, they didn't follow through with documenting the calls and visit regarding termination of my account. Last but not least they put Ms. instead of Mr. in addressing me after I asked to correct my information... Look I get that maybe by mistake... but I'm from the 90's and honestly it feels like I've been trolled this whole time. Regarding the security deposit process they will send a check to the provided mailing address on hand, within "approximately" 21 days of the account closure. Sucks because I don't live there anymore but I also don't trust IO with any information at this point. All in all, from my experience with Intelligent Office IO Looks great on the surface, but the services are over priced in my opinion. $102 a month for a small mailbox just big enough to fit legal sized documents. Combined that with mistakes made by the staff. I would say that the staff and operating procedures they use regarding data entry and billing are inefficient and unprofessional. I wouldn't say these falls under the legal definition of predatory business practice, but somewhere along the line they definitely violate the part of California 2025 Automatic renewal law that requires businesses to make cancellations just as easy as signing up. That means if you signed up online, you should be able to cancel online, too. If you signed up in person, you should be able to cancel in person too and companies must process your request promptly. https://leginfo.legislature.ca.gov/faces/billCompareClient.xhtml?bill_id=201720180SB313 I don't have time to get into researching the exact violations but I'm sure that in my experience there was a violation of the California Automatic Renewal Law / California SB 313 or unlawful negative option billing. These prohibited practices involve lack of affirmative consent and difficult cancellation methods for subscriptions as mentioned above in my review. Like I said I wouldn't have even left a review if they just called or emailed me back... 1 out of 5 stars, mainly for unprofessionalism and mistakes made by staff that shouldn't have been made, and for charging me after my termination date which I kind of expected considering the experience leading up to... I just expected a call back or solution, and that's not an unreasonable expectation from a business at all.

I went to Postal Annex on Mission Gorge Rd. Stephanie helped me so much with a couple documents I…read moreneed to have notarized. She made me feel important and she was really thorough and fast with the service she provided!! She rocks

Interesting first time experience. Older lady was so nice…read moreand talkative to everyone else that was in front of me but when it was my turn no greeting or anything I even initiated conversation even gave compliments I don't expect anything in return but when all she said was price of the item I asked about after all that, made it awkward and uncomfortable.

Also known as The Trove, this mailing center sells shipping supplies and accepts packages for…read moreFedEx, UPS and USPS. Every time I've been in there, there is little to no line and the staff were courteous and helpful. With the villa La Jolla square usps office closed, this place is a lifesaver. This is on library walk, right across from Giesel's entrance, next to all the bike racks.

From the owner: The Trove offers mailing of packages and letters to U.S and international destinations via USPS and…read moreshipping of domestic packages/letters and international letters with UPS and FedEx. We sell boxes, envelopes, padded envelopes, and bubble wrap; tape is available on site. The Trove sells a wide variety of stamps including Forever Stamps, Postcard Stamps, Additional Ounce, Non-Machinable, and International Stamps. We accept credit cards (Visa, Mastercard, Discover, American Express), cash, and digital wallets (Apple Pay & Google Pay). The Trove accepts prepaid drop off for USPS, UPS, and Fedex only. The package must have a readable label affixed to the package securely. Restrictions apply to drop offs of lithium batteries and other hazardous/prohibited items. The Trove has 6-month and 1-year rentals for personal and business use. Please see thetrove.ucsd.edu for process and rate information.