Got an estimate for price from Max and was pleased with the initial conversation. After one pool…read morecleaning we got a bill submitted that was different than the original estimate and an employee who wouldn't honor Max's quote. We had a valve issue they said they'd resolve; after a month of no repair + continued disputes on the original bill, we were told to go to a plumber for the valve issue and an email that we didn't "fit with their customer profile." Hugely unprofessional and disorganized company, from other reviews it seems that instead of resolving issues they fire clients. Unfortunate as Max seemed very knowledgeable but would not recommend the hassle and lack of adequate service.

Max has issues with over promising and under delivering. Over the last 44 days I've had 3…read moreappointments scheduled with him to work on a two pool lights. Not once did he show up! He did send an inexperienced technician out on one instance. The tech replaced the low voltage box which I had previously purchased and then proceeded to tell me that my light was bad and I needed a new one. Max's office sent me a quote for $2100 to replace the light and a bill for $389.70 for the technicians visit. I did a little research and testing myself and replaced the light motor inside the light for $300. Clearly I didn't need an entire new light. I was then told by Max's office that I couldn't get back on his schedule for 2 weeks to look at my other light that was supposed to be dealt with when the inexperienced tech showed up. Well, two weeks later, Max didn't show up again..... Schedule at your own risk. If you do schedule, be prepared to be disappointed!

We hired Kenzie Custom Pools late last year to completely tear out and rebuild our pool after…read morediscovering ASR issues from a previous builder. What started as a very stressful situation turned into something we're incredibly grateful for. From day one, Kenzie Custom Pools was transparent, knowledgeable, and focused on doing things the right way. They took the time to explain what went wrong with the original pool and how they would rebuild it properly. Despite requiring full demolition and new construction, the process was handled professionally from start to finish. Communication was consistent, timelines were well managed, and their responsiveness made a difficult situation much easier. The end result is a beautiful pool that exceeded our expectations--but more importantly, we now have real peace of mind knowing it was built correctly. If you're looking for a builder who prioritizes quality and integrity, I highly recommend Kenzie Custom Pools.

I used Estilo for several years, and was generally OK with their cleaning. When we sold the…read morehouse we gave the new owners Estilo's #. A few months later we received a letter from the new owners' lawyer saying we failed to disclose information from Estilo about the pool and demanded $60,000! I don't recall what Estilo said, if anything, but saying anything to a new client about a previous client is a very bad business practice! Watch your back with these guys!!

Jaime came to my house today to service my pool. I'm a private investigator and I think I know…read morepeople pretty well. I can tell by the way he does business... he is trustworthy. Which is good because I'm thinking of updating my pool (it's old and dated, like me! LOL) He was telling me some horror stories of people who have gotten taken by pool contractors... wow. :-( Too bad it can be such a shady business. I didn't realize that Castilo Pools has been building and renovating pools for 30 years... I thought they were new to the business because their store just opened up in Pflugerville recently. Anyway, he got everything going for the price of a service call (cheap) and I couldn't be more impressed with this company.

I am buying a home with a pool and I never had a pool before. The pool seemed to need repairs and I…read moreneede a fast quote becasue we were under contract for only a few more days. They responded very fast. I was impressed.

I had a green pool that needed some TLC. Called Rick and he was quick and effective to help clear…read moreup my pool. Response time was surprisingly fast in comparison to other companies I had called to just take a look. Communication is above all what I appreciate from Fresh and Clear, when I need a repair or if they recommend a service, I know I'm in good hands. I definitely recommend to everyone to give them a call. Very valuable asset to the pool life!

John has done an absolutely amazing job taking care of my pool for many years. On top of keeping my…read morepool sparkling clean, he is extremely knowledgeable about everything related to pools (including pool equipment & automation) and very reliable as well. Highly recommend!!

After consultations and quotes from multiple different pool builders, we ended up building our…read moredream backyard with Aqua Logistics, and I am SO glad that we did. Jareb was amazing to work with from the beginning. His straightforward approach and transparency throughout the process was amazing. We came to him with our wildest dream pool and a strict budget, and he was able to make it happen! He took our vision seriously and patiently helped us pick out each detail, showing us real life examples. He then handled all of the permits with the city, and got the forms ready for our HOA. It was so easy for us, and we had approvals very quickly. I also was impressed with Paul, our project manager, as well as all of the excellent and professional workers who spent long hours building the pool itself. Each team was respectful, clean, and kind. Paul organized each crew with shocking efficiency, and communicated with us every step of the way. Whenever we had questions, Paul was there to answer! Along with the pool and patio that Aqua Logistics built, we worked with Jareb's recommended landscaper, Carlos, on all the landscaping, fencing, irrigation, wood decking, and hardscaping. He and his team were amazing as well. Overall I would highly recommend this company. I can be a nervous client when it comes to building things, and this team instilled confidence in their skills and quality from day one. The whole build took 8 weeks start to finish, and the final product is an absolute dream. Thank you so much to the team!!! We love our pool and backyard oasis!

We can't say enough good things about Jareb Logan and his team at Aqua Logistics Custom Pools…read more After getting completely ripped off by Omnia Outdoors, we were devastated and unsure if we'd ever see our pool finished. Then Jareb stepped in and quite literally saved us. From the very beginning, he was upfront, honest, and professional. He took on our project after Omnia didn't pay our gunite contractors, a project less than half finished, and handled it like a true expert. The level of communication we received from Aqua Logistics was outstanding. They were always super responsive, keeping us informed every step of the way. Even after the job was completed, Jareb and his team have continued to be there for us--whether it's a question, a concern, or a minor issue that pops up, they're quick to respond and ready to help. That kind of ongoing support is rare and something we appreciate more than we can say. If you're looking for a pool company that does what they say they'll do--and then some--Aqua Logistics Custom Pools is it. They're the real deal and a breath of fresh air in an industry where it's hard to know who to trust. If you're looking for a company that stands by their work and truly cares about their customers, this is it. Jareb and his team restored our faith in this process, and we're beyond grateful.

Moved into a new house and they had repaired a leaking waterfall with plaster work. 2 years later…read morethe waterfall is leaking again. Tried calling them over and over to get someone out to fix it and they are unresponsive. Not only did they do a bad job with their repair work but they won't even come out to look at it. As a disclaimer it is post covid and all pool companies are busy right now but absolutely terrible service. They should come out and repair their poor work. Do not recommend.

Tri-County Pools has just resurfaced our 20,000 gallon in-ground pool with PebbleSheen. We had had…read morethe pool replastered 5 years ago and that job had begun failing within the first couple of years. We'd taken the low bid back then. This time we took the high bid--and are glad we did. The previous job had left out the essential step of the Bond Coat to glue the new surface to the old. This time Tri-County chipped out all the previous plaster, sprayed a thick layer of bond coat, and then resurfaced it with a beautiful layer of Arctic White PebbleSheen. We were VERY IMPRESSED with how thoroughly the job was done. Much more work went into it than the job 5 years ago. From start to finish, the work crews were thorough, careful and cleaned up after themselves. And the pool looks better than ever. I recommend Tri-County Pools. Let me add that there'd been a misunderstanding on my part of one of the costs; Steve responded promptly and we amicably negotiated a resolution. I was impressed.

What a wonderful experience working with ZAFIRE POOLS. I…read morewould recommend Juan (the owner) and his team to anyone and everyone. Their work is amazing. We needed our pool refinished and tiles replaced. We hired ZAFIRE POOLS and we are extremely happy with the outcome of the project. No surprises as the quote was the end price. Juan (the owner) has been in the pool industry for 16 years. He has great ideas and suggestions. He did exactly what he said would be done in the timeline he gave us. The backyard was cleaned every day. His team was friendly, polite and very efficient. Juan is with his team every day, he doesn't just supervise he does the same as they all do, work hard. Juan communicated before, during and after the pool was completed. We always knew what was happening. We highly recommend ZAFIRE POOLS (512) 914-5846 Definitely a 5 STAR +++ company.

Zafire Pools, Juan owner, was the first to respond for my need to locate and repair slow leak in…read moreskimmer of fiberglass pool. He arrived on time and spent 2 hours making every effort to locate the problem, he inspected the entire pool and equipment unfortunately at this time no resolution however, will continue with Juan until issue resolved. He is honest, through and fair when it comes to cost and keeping appointment on time. I highly recommend Zafire Pools for your pool needs. He truly is a great guy to do business with.