This company is one of the most honest companies I have ever encountered. I contacted them to inquiry about reverse osmosis and the technician (Charlie) came to inspect the pool. He was very knowledgeable and gave us great advice. You can definitely tell he loves his job. Do not hesitate and contact this company for all your pool needs. read more

Don't use this dishonest pool co. I used them for a very short time and in that period they caused my pool to resemble a "swamp." They forgot about servicing the pool!! Then they had the nerve to want to charge me to getting it back into shape!! They also went inside my home without permission, leaving the doors wide open causing bugs and filth to enter as they needed to connect to my electricity. I ended up cleaning the mess. Their customer service is very rude as well- I actually looked up the name of the woman who is in customer service and she had started a GoFundMe for some sort of vacation she wanted. I figured she wasn't getting paid much or.... Bottom line, weirdos and awful service. read more

It used to be wonderful while Bryan was there, New staff, constant turnover with the person performing the weekly maintenance, and forgetting anything resemebling "the customer comes first". read more

I've worked with the owner of Reliable Pool Care for several years now, and wholeheartedly recommend this company and its people. They are honest, smart, fair and hardworking. I recommend them often and everyone I refer to Reliable Pool Care reports back they are thrilled with their service. Hands down the best pool care service in Central Texas! read more

We had an issue with the pump not working right after the service man left. It would come on and then trip the breaker after about 5 seconds. I called the dispatcher and within 30 minutes a technician was here with a stock of spare parts on his truck. He switched out the capacitor and within 10 minutes it was up and running! Kudos to them and their staff for getting it fixed within an hour. read more

Very disappointing experience with Reliable Pool Care. Off the bat, it sounds like a great proposal for what they charge on weekly visits. However, I noticed they added a one line $150 charge to my weekly cleaning for what amounted to changing the batteries on a remote control device. My wife and I spent 2+ hrs going back and forth on this with their staff. At first they said they would take the charge off, but then changed their mind. The second we went out of town their staff told us they would not service our pool anymore over the the battery changing dispute. I would be very cautious with this company as a new client. Just make sure to review invoices and do not agree to any extra one time services without first discussing pricing with them. read more

I have been using Reliable Pool Care for a year now. They are amazing. I had been using another "family owned" service for a decade. When that firm's founder died, the new owners couldn't keep up. I have a salt water chlorination system and during the summer of 2022, the previous people claimed that they couldn't get a new salt cell. As a result, for the entire summer the pool was green and had to be shocked two or three times a week. What a disaster. When I called the folks at Reliable, they came over, figured out that the filter had not been properly maintained. They replaced the filter and the problem was fixed. MY POOL HAS BEEN CRYSTAL CLEAR FOR AN ENTIRE YEAR! It doesn't get better than that. Since then, anytime I have questions, they are quick to answer. I've had them do a number of changes to my equipment and their prices and service have been impeccable. Finally, I met the owner on a service call. He is a really bright and decent guy. read more

These guys are reliable. Everything you want in a pool company. Dependable and consistent so I never have to worry about it.

These guys are the best!! I have used them for over 5 years and Bryan has always done a great job while also doing his best to save me money. In one case recently my control panel broke down. It was just out of warranty and Bryan talked to the Rep for that brand and had it replaced for me at a fraction of the price (I believe just installation). He cares about his customers and the kind of service they provide. Larry is my usual tech, he always keeps me informed about what he's doing and what the problem is. He also tries to educate me about the things we have control over. Someone else mentioned that they are upfront about costs. This is so true. I've never had an estimate out of whack with the final cost of their service and if they can minimize it somehow they do! read more

I absolutely recommend Reliable Pool, they are very reasonable, prompt on their service and very friendly. They are the best.

These guys are solid. Always get back in time and always take care of business. I've had a filter put on and some other service. I actually a learned a bunch from them. read more

Bryan and his team are fantastic! We've been using Reliable for about 5 years now, and we've always been thrilled with their service. We're on a regular cleaning schedule with them, and then we adjust seasonally. In the winters, we back off a bit, and in the spring, when all of the leaves and oak droppings hit, we ramp up a bit more. I love being able to have that flexibility. In addition to regular cleanings, they're also great for taking care of pool equipment, both regular maintenance (such as yearly filter cleanings/recharging), and replacement (such as when our 10 year old pump recently went out). They're responsive when I have a "pool emergency" (truly a first-world problem), and when I want an extra cleaning, such as for an event when I want the pool to look at its best. Without hesitation, I recommend these guys to everyone needing pool service. read more

We have had weekly service from Reliable Pool Care for the past three years and they are exactly that: reliable. Ive never had to worry about them not showing up, they've gone above and beyond regular cleaning and helped prevent and fix any issues, and overall made it seamless to own and enjoy our pool. I also appreciate the photos and visit summary each week. Billing is affordable and straightforward, never dealt with any hidden fees or surprises. Will recommend read more

Sometimes pool ownership can be a huge headache. It seems that every year involves dumping crazy amounts of money into a giant container of water in your backyard. It's a serious first-world problem. I used to love servicing my pool. At first it was sort of relaxing, skimming the surface of the bright blue water. Cleaning out the filter occasionally. Enjoying the sounds of filling the pool during a hot summer day. Then the water would turn a bright green after a rainstorm, or the filter would randomly clog. My attempts to fix this would usually involve dumping enormous amounts of chemicals into the pool, rendering it un-swimmable most of the time, only to have the problem resurface shortly thereafter. After dealing with this for a while, I decided that I would rather have someone else take care of these things. My last pool service company was one guy who really didn't do a good job. The pool was never clean, it seemed to always have problems, and there was always some "expense" that would pop up. I chalked it up to part of the cost of pool ownership. This continued for nearly 4 years. I now rent that house (and pool) to a great tenant, and when they started telling me about the lack of service from the previous company, I started to look around for a new service company. This is when I found Reliable Pool Care. After an initial consult from Julio, I was satisfied. He was able to not only explain the procedures (and why they were needed), but to also answer all the novice pool owner questions that I could throw at him. After hiring them to fix the horrible job of installing a new filter and pump that the last company had left me, I started using their service for the pool. My tenants are happier, my pocketbook is happier, and the pool is much happier with their service. read more

Friendly, prompt, knowledgeable - I moved in to a home with a pool and needed help learning how to maintain the pool. Every pool service company and their brother wanted to service my pool, but I wanted to learn how to do it myself, and so I stumbled upon Reliable Pool Care's POOL SCHOOL!!! Brian came out and spent over an hour with me teaching me what to do in a way I could understand. What was more important, was that he wasn't trying to push services or products on me. I was so thrilled with his professionalism, demeanor and knowledge that we'll be using Reliable Pool Care for all our needs, except of course for the daily upkeep because I can do that myself now after Pool School! read more

Reliable Pool Care is the best pool service in all of Austin! I've spoke with Bryan and Reed multiple times and they both always go above and beyond for their clients! They are what their name says, "Reliable". Going with these guys for all of your pool service needs is a must! Thank ya'll for everything! read more

I hired these guys for pool school cause I was finally ready to clean my own pool. Julio of Reliable Pool Care is a natural born teacher. He explained the logic behind the various working parts of my pool, showed me how to clean it, watched me clean it, gave me time saving and back saving tips and left my pool sparkling. Of course he also stressed the importance of checking and adjusting the chemicals regularly. He really seemed to care about the health of my pool. Julio brought along an employee in training , Chuck, who equally friendly, knowledgeable and conscientious. This tells me that Julio knows how to hire the right people and trains them really really well. This is very important if you're going to have someone do the weekly maintenance for you. My past experience is that the owner may know what he's doing but maybe guy they send out to do YOUR pool doesn't have a clue. I KNOW that if Chuck cleaned my pool, he'd do as good a job as Julio. Perhaps even better judging by the way Chuck cleaned out my DE filter. Thanks Chuck! Do you do windows too? Thanks to these guys, after just a couple of hours I went from pool idiot to pool expert. I feel 100% confident that I can clean my own pool from now on and if I need any extra maintenance you bet I'll call reliable Pool Care right away. read more

Love these guys. My regular pool company told me I needed to drain my pool to get it clear because of high CYA. Got a second opinion from these guys and they solved my problem without draining the pool. Great communication. Thanks Sergio! read more

We had a pool built in 2010 and when it came time to doing some annual maintenance we called on the company our pool builder referred us to that had done some follow-up adjustments on the new equipment. They were awful! Never returned our calls, didn't do a good job, no follow-through. So, next time around we needed some annual maintenance (cleaning the cartridge filters, salt cell, etc.) I found Reliable Pool Care and decided to give them a try. So glad I did, they are extremely knowledgeable and patient. They walked me through things I should be doing regularly and helped me to understand our equipment better. It was my fault I skipped a service last year, but had them back out again today and boy was I lucky. Things were still in good shape, minus one broken part which they helped me replace (which explained why our Polaris was not working as well as it should). They reminded me again of things we should be doing to maintain the lifespan of some expensive parts and when we should replace. Despite having cartridge filters WAY past the theoretical replacement date, they cleaned them and told me they were ok and should last a bit longer! They told me what to look for when they fail and then it will be time for new ones. They are honest and personable and always offer information above and beyond. I will definitely have them back to check on our pool annually, if not more often (if we forget to keep up with regular maintenance). By the way, they also email the invoice--doesn't get any better than that! read more

I called for my green pool after traveling for two weeks to a just bought house. He could not send anyone the same day. It was noon. Next morning a guy came and he sent a quote for $750. I needed to empty the pool and in addition pay the cost if filling it up again. I called a different company. $50 for service. $85 for chemicals. No need to empty the pool. Working just fine. read more

Been with these guys since they setup shop (or close to it). Brian is extremely personable, passionate, and knowledgeable. Our pool always looks pristine and they are quick to respond when there are any issues. They're also upfront about costs and the best way to minimize costs. They'll even suggest you buy parts on Amazon because you'll get it cheaper there than they can get through their distributor. Great service, great team, all around great. read more

I have been working with Reliable Pool Care for the past 3 years and have experienced nothing less than excellent communication and service. Reed and Becca in the office have been extremely responsive to any questions or problems I have come across, and I can't thank them enough! 10/10 would highly recommend! read more

These guys are everything you want in a pool service - reasonably priced, knowledgeable, professional and friendly. Ryan has been in the business for many years and takes a 'hands on' approach to keeping his clients happy. Bobby does our regular maintenance and is really solid as a maintenance guy to answer questions and being friendly and attentive to the client's needs. I highly recommend Reliable Pool Care!! read more

These guys are the real deal, this was the second time I've used them and their willingness to schedule me in at short notice was greatly appreciated. I cannot say enough good things about Ryan who came for the service call; he has a wealth of knowledge and advice on how I could change a few things here and there to ensure I'm looking after my pool properly. Ryan also identified a few things that I could get replaced under warranty which was super helpful and my pool is now running 10 times better than it was before. Reliable Pools has made a return customer out of me and I'll be scheduled regularly visits from them moving forward, thanks Ryan! read more

This company is a joke. I was looking for estimate to install a salt chlorine generator on my existing pool equipment. They wanted to charge me $100 to give me an estimate. They then state that the estimate comes is included if I have them do the work. That is not the way an estimate works. Save yourself the headache and call someone else. read more

These guys really stayed on the case while they solved a bit of a mystery with a pool heater. I want to get a few more years out of it, and they understood that and didn't try to sell me a new heater like the last guys did. It was enjoyable to work with them on it, and they were very respectful of my time in coming to my yard, etc. read more

I am in the process of building a new pool and had several questions. One of my friends has been using Reliable Pool Care for years and put me in touch with one of the owners, Bryan. Bryan has been in the pool industry since 1995 and spent over 10 years building pools. He was very generous with his time and made several key recommendations that we are implementing. His knowledge of pool building and equipment that will last is staggering. I felt so much better about moving forward with the project after talking with him. Thank you Bryan!! read more

Been using Reliable Pool Care for years now. They are very prompt in responding to questions and request as well as reliable (hah!) in the weekly service. Great company and appreciate the work. read more

Couldn't think of a more appropriate name!!! Reliable, kind, service focused and always with a smile. The best pool care crew in the city if you ask me! I have never been let down by them and highly recommend them as a whole company from the person that answers the phone (Reed is my favorite) to our technician Austin. Austin shows up every week with a huge smile on his face and an amazing attitude! These guys are the best! read more

I simply cannot give the owner's of Reliable Pool Care enough high praise. Bryan and Julio are honest and customer service oriented. They have been helping me with not only the pool, but have great referrals for the homeowner's needs. Their company name speaks for itself. If you are not using Reliable Pool Care, then you are not experiencing the quality, knowledge, and honest savings. They work extremely hard to meet their own high standards of customer service. I have been using Reliable for years. And when you have the best, no need to look further. Thanks guys for that peace of mind and being so reliable. Glenda Lengel read more

I had a leak by my pool equipment and the filter wasn't working well. I got bids from several companies and all of them gave me a list of things that needed to be completely replaced. I chose Reliable because they said there were 2 or 3 things that needed to be changed but in the future- There bid was lower than 2 of 3 but I give them highest marks for giving me ideas of ways to save money by trying a few things first- They cane when they said they would, they did a great job, their price was more than fair and I really felt like they could trust them- which is HUGE! Highly recommend them! read more

Great guys, very helpful and informative. I learned so much about my pool in a short amount of time.

We throughly enjoyed our 1:1 lessons with Larry. He provided the knowledge we needed to be able to properly maintain our pool without the monthly labor expenses. Reed was helpful scheduling and providing the initial information. We would highly recommend their services and think Larry goes above an beyond to make sure the pool is in the best shape before leaving you to maintain it. read more

Our pool was a mess and now it looks better than new! Thanks to Julio and Brian for knowing what needed to be done and not doing things that we didn't need (we are knowledge poor when it comes to pool maint.). Reliable acid washed our pool and spa to remove years of build up on the plaster due to unbalanced pool chemicals...it looks better than new! They are also very reasonable---coming in $400-500 dollars less than another company for the same service. Thanks!!!! read more

If you are looking for a great pool care company, look no further. Bryan is honest, friendly, and informative. He took care of us promptly and efficiently. What a pleasure to have found this company! read more

Reliable Pool Care is the best! I recently moved into a rental house with a pool that had not been maintained in months. After working with the landlord's pool company for over two weeks and not getting results, I finally decided to take matters into my own hands and called Reliable Pool Care. Julio and Bryan came out the next morning. By the time they left, I had a pool that was finally clean and inviting to swim in. I didn't think it was possible for anyone to get the pool that clean! They also noticed the pool pump was running extra hard. Sure enough, the unreliable pool guy had wired it wrong. Of course Julio and Bryan fixed that right up! In addition, they took the time to explain pool maintenance and were very patient in showing me how the equipment works so that I can do some of the maintenance myself. I am very pleased with this company and hope I can convince my landlord that it is a necessity to use them going forward. read more

Wow, read about this company on Yelp with good reviews, and just called the number. It rang and rang, and then finally someone hung up on me. Well, so much for my business. I'll try the next pool company I read about on Yelp. read more

I have only used Reliable Pool care once so far. However, It was a very positive experience. I had a DE filter that needed repair. they called me back to set up the appointment and made sure that they new exactly which model filter I had so that they could bring the parts and only make one visit. They came on time, were knowledgeable, friendly and got the job done right. I also compared the price to the company I was using before (and growing increasingly unhappy with) and Reliable was slightly less expensive. I will definitely call Reliable again. read more

The season will be here soon! Bryan and his team have been taking care of the cement pond at House Holland for 10 plus years! Still the same professional thorough service since day 1! Thank you Reliable Pool Care! read more

We have used Reliable for years, and they are true to their name! Plus they're honest about what you need and what you don't -- will never use another company to keep our pool sparkling! read more