HARD PASS. WOULD NOT RECOMMEND AT ALL!…read more Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I called and spoke to Lisa and she said they'll send it over shortly. They sent 2 quotes (not 3) at 4:40 PM. Monday morning at 10 AM, I called to discuss the quotes for further clarification, especially since the links weren't working. Lisa said she's going to call Jose and call me right back. She never did. Tuesday morning at 8:28 AM, almost a week after I had initially reached out, I called saying they never called me back and asked to speak to a manager. She put me on the phone with Jose and he was a totally different person than the guy that came out to the house. He kept interrupting me and talking over me. He was rude saying I didn't know anything about pools (that might be true but this is not my first house with a pool and that's not something you'd say to a prospective client), and making excuses for their lack of responsiveness. If they're this bad when they're trying to earn my business, I can't imagine how bad they are once they do earn it. Reading some of their other reviews, I should've just never reached out to begin with. TLDR: Unresponsive, unprofessional/rude, overpromise/underdeliver. Ended up going with a different pool company that responded right away and was able to get me on the schedule immediately.

STAY AWAY!!!! If…read moreyou want incompetent workers, who leave trash on property, men who do NOT communicate things at all, dump unwanted sand all over your grass to smother the grass, ring the doorbell incessantly, look no further. They were tasked with emptying our pool's sand filtration system, and as per the line items on the agreement it SAYS 'remove sand and haul off property." So what did these guys do? They DUMPED the entire sand contents onto our grass property next to the pool house. I was livid. We were not informed they'd be doing this (nor did we want random sand spread ALL over our lawn!?), and then they just left like we wouldn't notice mounds of sand?! It wasnt even dumped in one spot, it was SPREAD all over our property like someone was building a sand pit. They left trash next to our pool and around our pool house area (zip ties, cut tubing, screws). I have a 1 year old who eats everything so as a mother, this is obviously insane someone would leave choking hazards around. Not to mention leaving trash in general is unbelievable unprofessional. It was packaging for the pool lights. Oh boy lets talk about that! They installed new pool lights, tested it extensively while here, only for my husband and I to try them out and realize 1 of them flickered like crazy and flat out stopped working. What on earth was this guy testing all that time during the day!? One guy came to do all the chemicals in the pool after fully draining it to pressure wash the pool, he didn't even have a vacuum to remove all the dang sand. He CLAIMS he was informed of it too late and he was already on his way. Don't care, unprofessional, yet again. You mess something up, you fix it immediately. Any respectable company would do this. It's been a week and they said they'd be back to vacuum up the sand on monday. Come Monday, did anyone show up? NOPE. Not even a phone call saying they cannot make it. I'm so pissed Ace Hardware has the audacity to display these guys' business on their front doors, btw. The Ace in Georgetown. Laziest worst communicating business I've ever encountered. These guys are the absolute WORST bothersome stressful group of men I've ever seen run a 'business'. I've lost sleep over how awful these guys are. UPDATE: they came today to "clean up the sand", check the photos. Plenty of sand still present. They clearly didn't vacuum it like promised. I saw the beardy employee just sweep it around looks like he used dirt and leaves to spread it around on top of the sand still present. This isn't even fine sand, it's incredibly thick! What a joke.

Had a great experience with this company. Josh was very informative, took time to explain certain…read moremaintenance items, and helped pinpoint the exact issue with my pool within his first 15 minutes on being onsite. Would definitely use them in the future.

Couldn't be happier with Josh! A consummate professional and great guy. He has tackled our initial…read morepool challenges and maintains our pool flawlessly. I highly recommend him.

Quality service, good communication, fair pricing and a clean pool! Glad I switched to these guys…read morethis year.

From the owner: Expert pool cleaning & repairs in Central Texas area. Veteran Owned. Book today!read more

I was a big fan of Powerhouse Pools prior to the new management taking over. You can tell by my…read moreprior review. Since the new team has taken over, it has been an extremely painful experience. In a nutshell, they abandoned servicing my pool with no notice. I emailed three times and did not receive any response and saw my pool turn for the bad (see pics) over those three weeks. I then get a text message saying that they had stop servicing my neighborhood as one of their technicians had left. The only excuse of this text coming so late was that they had typo'd on my cell number. While I totally understand that these things happen, what I would have expected that they leave us with the pool in good shape so that we do not have to incur the additional cost of turning over the pool. In addition to that, they are expensive compared to the market and not a great service. They always left our pool with debris at the bottom. The business owner really does not show professionalism and just really difficult to work with. Adam (the primary technician) puts in the effort but not just not been able to get the pool to how most other pool servicing companies deliver results. Fallon (the business owner) just does not seem capable or responsible for dealing with customers. Unfortunately, I cannot recommend these folks any more and its a shame to see a small business like this go from a great reputation to abysmal customer service levels.

Messed up scheduling and appointment two times in a row. Went with another company, they were…read moreawesome.

Very good service. So far I am satisfied. Ther are very…read moreregular and do their job very efficiently.

Quick response to our inquiry for a quote, professional and knowledgeable for our condo pool…read more Highly recommend!!! Excellent follow up and reliability!

Now that all the work is done, I am even more impressed with Aqua Pearl Pools! They even found…read morethings that were cracked and allowing sand to flow into the pool. No wonder my pool always had sand at the bottom. I LOVE my new heat pump. They did such a great job on everything. My new pool guys forever!

I hired A & B Gunite to remodel my entire pool with the Pebble Tec surface and install new…read moreFlagstone coping March 2017. Cost was a bit over $11,000 for my job. They did an OUTSTANDING JOB from start to finish. VERY VERY HAPPY. I shopped around to get quotes and checked references on 6 different pool remodel companies. Then I waited a full year and got estimates from them again -and again checked their references. Serious due diligence....Every reference I spoke to was very happy with all of A & B's work and offered to have me come see the work performed. A & B was most professional/punctual and everyone from Cela (the customer service manager) to Alan Hicks (owner) as well as the entire team- they performed flawlessly. I made a well "vetted out" choice hiring A & B and would not hesitate to recommend them to the most discriminating folks. Our pool is beautiful and the value/work is well appreciated.

Their crews were fairly decent workers WHEN there was somebody to supervise them. Otherwise, they…read morecut corners, did shody work and stood around texting. Had I not been there at the end of a prep phase, they would have started the next phase (plastering) when the prep was not properly finished. After calling their office, the supervisor came out later that day, inspected the issue, agreed with me and said the crew would be back the next day. Three days later, another crew came. Too many days when they did not show. Their excuses were many and inadequate. Part of the problem, besides poor project management, is that they don't have the proper equipment to do a professional job. So, they sub it out at the last minute... to their competitors! Plus, they ask for more money to pay them! Their competitors (H&H) couldn't just drop what they were doing to bail A&B out, so we waited. Or, as in the case of the plastering, they do it manually with a wood frame and plastic liner in my front yard instead of using a mixer. I could go on and on... Do yourself a favor, go with someone like H&H.

John came out very fast to give us an estimate on a heater replacement after the ice-storm…read more The heater was replaced and a by-pass installed. Very professional and fast. Will definitely call again if we have pool repair needs!

I don't know how their pool cleaning is but their drivers like to pull out in front of people and…read more ​then hit their brakes I was coming from Burnet into lampasas just before the high school and one of their trucks pulled out right in front of me luckily I had enough room to get over cuz he pulled out and hit his brakes you can't pull out and hit your brakes whenever you got traffic coming to you doing 55 or 60

I have a 10-year-old Master Spa that needed a new cover, a new cover lifter, and some jets…read morereplaced. Their team arrived on-time and got the job done perfectly with a high degree of professionalism. I highly recommend this company for your hot tub maintenance and repair needs.

Fantastic! Came out, recognized the problem, and repaired under warranty with no cost!read more

Matt, Sean, and Andrew are the best! They're knowledgeable, kind, and always take the time to walk…read moreyou through everything so you feel confident and informed. They transformed our pool from something that was in rough shape into something beautiful. Couldn't recommend them more!!

Drew was so easy to work with and they were very speedy and getting me quick service for my pool…read morethat needed it. Their team are professional and punctual and great at communicating with you. I really enjoy working with them. I think they are a great value for the service as well.