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    J & J Pool Services

    3.5 (19 reviews)
    Closed 8:30 am - 5:00 pm

    Request a quote

    Response time

    1 day

    Response rate

    100%

    Services - J & J Pool Services

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    7 More Services

    Pool inspection

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool skimming

    Pool winterization

    J & J Pool Services Photos

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    Recommended Reviews - J & J Pool Services

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    Newly installed equipment
    Daniel M.

    J & J Pools & Services were able to fix our pool problems and provide us with technical information that answered all of our pool questions. We called three other pool service companies for service visits and quotes of what would be needed to solve our problems. J & J Pools & Services answered our call first, followed up, and locked in a time and date for a service call. This all happened prior to the competitors calling back and following up about my inquiry. J & J Pools & Services guaranteed their work and gave me an estimate that was by far our most cost effective option. After moving forward with having J & J Pools & Services, they came through on time as promised and replaced my old pump, filter, and plumbing within five days of the initial service call! One day after this, a big pool name company finally called me back to set up a time for a service call. Their fast response and honest assessment of what we needed to get our pool up and running was a true testament of their honesty and integrity. I will continue to use J & J Pools & Services for all of our pool needs. Their technical expertise is not only helpful but is the gold standard and what should be expected from a pool service company.

    J&J's negligent actions. . pool shock that almost killed my dog.

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    5 years ago

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    4 years ago

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    Leslie E.

    thank you, we are new ownership and have addressed this!!!

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    2 years ago

    Timely, excellent service and cleaning. The tech was very polite and knowledgeable. A welcomed change from my prior company!

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    4 years ago

    On time service. I call and they respond promptly. Thank you I did get caught in the 2021 freeze, pipe burst and no problem. Fixed quickly.

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    9 years ago

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    6 years ago

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    5 years ago

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    12 years ago

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    10 years ago

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    13 years ago

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    13 years ago

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    Leslie E.

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    7 years ago

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    12 years ago

    J & J Pools refused to honor their paid written invoice. When They arrived they asked for an additional $139 due to location

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    Leslie E.

    Don't believe this is my company. I don't do business in Dallas, Tx.

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    12 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    9 years ago

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    Review Highlights - J & J Pool Services

    John came out very fast to give us an estimate on a heater replacement after the ice-storm.

    Mentioned in 6 reviews

    Read more highlights

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    Patriot Pool & Spa - Mold on lid cover

    Patriot Pool & Spa

    (127 reviews)

    I'm kind of baffled by all the positive reviews for this company. We have had consistent problems…read morewith Patriot since not long after we started using them in 2022. The weekly pool service is generally fine, but if anything goes even remotely wrong (which it will because they're scaling rapidly and training new folks), Patriot is nowhere to be found. In the time we've been using them, they've incorrectly cleaned our filter twice, stained our white pool tiles, and caused our skimmer to operate incorrectly. It has been pulling teeth to get them to return to fix it - many calls over many weeks, and at present, our skimmer and pool tile are still not resolved. In the case of the skimmer, our pool has an in-ground cleaning system and generally stays crystal clear throughout the spring months. Twice now, Patriot has come to clean the filter, and the skimmer has stopped operating immediately after. The first time, a tech returned a week or so later and told us their filter crew had forgotten to switch something to do with the skimmer back on (it was immediately fixed once he corrected it). This time, it stopped operating correctly immediately after the filter-cleaning again (same timing, same issue) and Patriot (after failing to return our calls, then sending people who weren't trained to investigate or resolve the issue three separate times) is telling us there's nothing wrong. This has been going on for well over a month at this point, and apparently we're going to need to pay someone else to come out and fix it. In the case of the pool tile (see pics below) Patriot acknowledged fault for the issue, and tried a number of tactics to resolve it, none of which worked. So it seems we're stuck with the stains. There are lots of pool companies in Austin. I'd recommend you go with a company that stands behind their work and fixes their mistakes.

    We have been using patriot for over a year and I have to say this is the worst experience we have…read morehad with a pool company to date. Their people are unreliable and inexperienced, they have caused several thousands of dollars or damage to our pool through their negligence and our pool has been mostly unusable this summer because of the issues caused by their team. For context the pool was a couple of years old when we hired them and In perfect condition and working order. We have been waiting on a resolution from them on fixing the damage for several months now.

    Integrity Pool Service

    Integrity Pool Service

    (2 reviews)

    Leiah Angelina Mitchell The owner comes out all the time as…read moreper his own statement, on Monday he only services people that paid the advance $75 for a chemical evaluation... NOTHING ELSE" no one time cleaning, I questioned it.... Offered his services, price changed a couple of times. I had a very tight timeline and asked " if I pay you this amount of money, it will be done by X day? He ensured me it would be done, as others I followed his instructions, let pump run, turn pump off. At one point it sat without circulation in 90* weather of course algae built up, however that was my fault, and I noticed he kept saying poor filtration.... NOT... have receipts when sand was changed last. I informed him several times that he agreed to my timeline....surely it must have frustrated him, lack of employees etc. Yes, the pool was mostly clear, however still had debris on the pool floor after they left. I did let him know great job clearing the water, however he is stretched to thin to effectively give a good service for the amount he charges and the misleading of consultation and one time cleaning. Asked for monthly amount for cleaning and this company has ghosted us. So quick $$ for a service that was mediocre, veteran owned, well treat your fellow veterans better!

    ABSOLUTELY WONDERFUL PEOPLE! I trust these people 110%!! I have worked with this man whom in fact…read morehas the heart of lion and works tirelessly and with such a great attitude. He and his wife are shuch pleasant people to communicate with. They are HONEST AND COMMUNICATE to the T! They will tell you how your pool is and how they can fix it and turn it back to its glorious form for you. OF COURSE, you need to pay up front but I 100% trust them to do the job right. INTEGRITY POOL SERVICE IS THE COMPANY FOR YOU

    Round Rock Pool Pros

    Round Rock Pool Pros

    (114 reviews)

    HARD PASS. WOULD NOT RECOMMEND AT ALL!…read more Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I called and spoke to Lisa and she said they'll send it over shortly. They sent 2 quotes (not 3) at 4:40 PM. Monday morning at 10 AM, I called to discuss the quotes for further clarification, especially since the links weren't working. Lisa said she's going to call Jose and call me right back. She never did. Tuesday morning at 8:28 AM, almost a week after I had initially reached out, I called saying they never called me back and asked to speak to a manager. She put me on the phone with Jose and he was a totally different person than the guy that came out to the house. He kept interrupting me and talking over me. He was rude saying I didn't know anything about pools (that might be true but this is not my first house with a pool and that's not something you'd say to a prospective client), and making excuses for their lack of responsiveness. If they're this bad when they're trying to earn my business, I can't imagine how bad they are once they do earn it. Reading some of their other reviews, I should've just never reached out to begin with. TLDR: Unresponsive, unprofessional/rude, overpromise/underdeliver. Ended up going with a different pool company that responded right away and was able to get me on the schedule immediately.

    STAY AWAY!!!! If…read moreyou want incompetent workers, who leave trash on property, men who do NOT communicate things at all, dump unwanted sand all over your grass to smother the grass, ring the doorbell incessantly, look no further. They were tasked with emptying our pool's sand filtration system, and as per the line items on the agreement it SAYS 'remove sand and haul off property." So what did these guys do? They DUMPED the entire sand contents onto our grass property next to the pool house. I was livid. We were not informed they'd be doing this (nor did we want random sand spread ALL over our lawn!?), and then they just left like we wouldn't notice mounds of sand?! It wasnt even dumped in one spot, it was SPREAD all over our property like someone was building a sand pit. They left trash next to our pool and around our pool house area (zip ties, cut tubing, screws). I have a 1 year old who eats everything so as a mother, this is obviously insane someone would leave choking hazards around. Not to mention leaving trash in general is unbelievable unprofessional. It was packaging for the pool lights. Oh boy lets talk about that! They installed new pool lights, tested it extensively while here, only for my husband and I to try them out and realize 1 of them flickered like crazy and flat out stopped working. What on earth was this guy testing all that time during the day!? One guy came to do all the chemicals in the pool after fully draining it to pressure wash the pool, he didn't even have a vacuum to remove all the dang sand. He CLAIMS he was informed of it too late and he was already on his way. Don't care, unprofessional, yet again. You mess something up, you fix it immediately. Any respectable company would do this. It's been a week and they said they'd be back to vacuum up the sand on monday. Come Monday, did anyone show up? NOPE. Not even a phone call saying they cannot make it. I'm so pissed Ace Hardware has the audacity to display these guys' business on their front doors, btw. The Ace in Georgetown. Laziest worst communicating business I've ever encountered. These guys are the absolute WORST bothersome stressful group of men I've ever seen run a 'business'. I've lost sleep over how awful these guys are. UPDATE: they came today to "clean up the sand", check the photos. Plenty of sand still present. They clearly didn't vacuum it like promised. I saw the beardy employee just sweep it around looks like he used dirt and leaves to spread it around on top of the sand still present. This isn't even fine sand, it's incredibly thick! What a joke.

    J & J Pool Services - poolcleaners - Updated May 2026

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