John came out very fast to give us an estimate on a heater replacement after the ice-storm. The heater was replaced and a by-pass installed. Very professional and fast. Will definitely call again if we have pool repair needs! read more

J & J Pool Services - New heater with by-pass installed. - Pool Cleaners Near Me

I don't know how their pool cleaning is but their drivers like to pull out in front of people and ​then hit their brakes I was coming from Burnet into lampasas just before the high school and one of their trucks pulled out right in front of me luckily I had enough room to get over cuz he pulled out and hit his brakes you can't pull out and hit your brakes whenever you got traffic coming to you doing 55 or 60 read more

Timely, excellent service and cleaning. The tech was very polite and knowledgeable. A welcomed change from my prior company!

On time service. I call and they respond promptly. Thank you I did get caught in the 2021 freeze, pipe burst and no problem. Fixed quickly.

J & J Pools & Services were able to fix our pool problems and provide us with technical information that answered all of our pool questions. We called three other pool service companies for service visits and quotes of what would be needed to solve our problems. J & J Pools & Services answered our call first, followed up, and locked in a time and date for a service call. This all happened prior to the competitors calling back and following up about my inquiry. J & J Pools & Services guaranteed their work and gave me an estimate that was by far our most cost effective option. After moving forward with having J & J Pools & Services, they came through on time as promised and replaced my old pump, filter, and plumbing within five days of the initial service call! One day after this, a big pool name company finally called me back to set up a time for a service call. Their fast response and honest assessment of what we needed to get our pool up and running was a true testament of their honesty and integrity. I will continue to use J & J Pools & Services for all of our pool needs. Their technical expertise is not only helpful but is the gold standard and what should be expected from a pool service company. read more

J & J Pool Services - Newly installed equipment - Pool Cleaners Near Me

We have used them for several years now on an older pool that has had really heavy usage at times, it's a vacation rental. They're always reliable, fair on repairs, it's been one less thing we have had to worry about in a sea of things to worry about. He's always easy to get a hold of and very agreeable to work with. I highly recommend this service. read more

they are not available..EVER! I've been calling for 3 years in a row and they always say that they are book for the season. So don't bother calling them. If they've only offer alternatives or dates in the future at least! i would've not left a bad review, but they didn't. read more

These guys almost killed my Great Pyrenees due to their negligence to clean up pool shock. They left a pile of next to my pool. Luckily I caught it in time.. but if you love you dogs I would most CERTAINLY NOT HIRE them! I am completely astonished at this. I've tried calling them tge past frw days and no answer. They also knew I have dogs because I told them when I first hired them. I cannot believe how extremely UNPROFESSIONAL they are to just leave a pile of shock sitting on the ground and not even attempt to clean it up. Whether I had pets or not it still should have been cleaned up or at the least a note on my door. I am absolutely appalled. read more

J & J Pool Services - J&J's negligent actions. . pool shock that almost killed my dog. - Pool Cleaners Near Me

These guys really know what they're doing. They were the 3rd company we've worked with and we wish we found them sooner before throwing money away on the other guys. We have regularly scheduled visits from them now and they are reasonably priced. They're also really accommodating with their visits when it comes to my ridiculous school and work schedule. When we first moved into our house, we had no idea what to do with our pool. They walked us through it and gave us options on how to fix it without automatically jumping to the most expensive thing. My husband and I completely trust these guys with all of our pool needs. read more

I had a problem with our pool filter and John was very professional and pleasant to deal with, I highly recommend these guys if you need any pool repairs. read more

DO NOT HIRE THESE GUYS!!!! I have had the unfortunate pleasure of hiring (John) from this company and he do not know what the hell he is doing. When he changed the filter cartridge system on my pool, he forgot to install the drainage valve. Recently, I just found out (after 2 yrs) that when he did change my system that he installed the whole damn thing backwards. My newly hired pool guy was the one who told me and I could not believe this. I contacted John and told him of this situation. Instead of him being the professional I thought he was he asked me to go half on the compensation. Why should I pay half for something he screwed up. Long story short, if you want the job done right the first time DO NOT HIRE THESE GUYS!!!! This company is not even worth a half star but I had to give the one because it is a required field and I could not post without. read more

J & J Pools refused to honor their paid written invoice. When They arrived they asked for an additional $139 due to location

J&J pools provides great quality service. Weekly schedules were followed and annotated as well as year around maintenance. They followed up with every maintenance question and concern. Pool always looks great. Would definitely recommend their services. read more

I called these guys a few weeks ago and John told me I'd have to be put on a waiting list because he was so busy and he's 10 days out. I said okay because they're the first people to answer their phone around here and I needed my pool ready by the time our family came into town in June. Well weeks later, I call to ask if my turn is coming up and he told me "Oh yeah, I came by and decided I wasn't going to do your pool. Sorry I didn't call." I've been waiting all this time for them and I don't even deserve a phone call?! Worthless. Now my pool is worse than before and my family will be here in a week. Thanks. read more

Our family relocated to Killeen in November of 2016. My husband arrived first to find the pool a complete mess. He found J & J Pool and they came and worked their magic! J & J Pool have been servicing our pool weekly since November and we have yet to have any issues. John and the other guys have been very nice and they will respond to our urgent request within the same day and they always fix whatever problem(s) we're having. Our experience with them have been a pleasure and we will continue to use their service until it's time for us to relocate again. I highly recommend their service for pool service needs! read more

This was a phenomenal experience versus the other company I have dealt with in the past. J&J came out and did all the measurements for my liner and laid out the plan going forward, kept to his timeline, and put out the highest quality product. J&J was not the cheapest, I've dealt with cheapest before and they suck, and now I know why. John is a honest person and does not hide anything from the customer, is great and easy to work with, responds quickly to text, email, and calls and is true to his timeline, NO BS! Thank you J&J pool service for the great work read more

I have had my pool for 12 years. I have had many different service companies "help" with problems. I have to say, I trust the advise given to me by J & J pools. The price is VERY reasonable. He charges what he charges for the service provided and doesn't come at you with $$ in his eyes. I trust what he tells me needs to be done, even if it means draining the pool and starting again. I have HORRIBLE water as I am in an ETJ zone and trust me it has done major damage to my system, same as the Oklahoma red river rock around pool. John R. gets things fixed at minimal cost. I DO NOT have to wait DAYS for him to show either, even during busy summer days! And yes, I am signing up for cleaning services after carrying out bucket after bucket of nasty slime/sludge/dead stuff from my drained pool this year! Shanna B read more

We called J & J Pool Services to see if they could get rid of a fungus that kept cropping up on the sides of our inground pool. They got rid of the fungus and came out every week for 3 months to clean and make sure it didn't come back. I was so impressed that they were always here on time, always friendly and professional, and our pool never looked so clean and sparkling. Great company who knows what they are doing---thanks J & J for all your help!!! read more

Good pool service. Kept our pool clean and balanced when we couldn't &/or were out of town. Took great care of our equipment. They probably need an answering service or secretary because I always had to leave a message & hope for a quick response, but I would always get a reply sometimes same day sometimes not. read more