We are so pleased with our pool pump repair, by Graham, with Prime Pools…read more He is so knowledgeable and was able to fix a pump, in one visit. We are so pleased to have found such a wonderful, smart, kind, skilled technician!

The General Manager, Stephen came out to visit, apologize, and rectify the issue that occurred in…read moreMay in which I was charged for a chlorine wash that didn't occur, and a filter clean that resulted in a huge mess. He offered a full refund and a free pool cleaning service and chemical balance. A rep came today to clean and balance the chemicals.

After consultations and quotes from multiple different pool builders, we ended up building our…read moredream backyard with Aqua Logistics, and I am SO glad that we did. Jareb was amazing to work with from the beginning. His straightforward approach and transparency throughout the process was amazing. We came to him with our wildest dream pool and a strict budget, and he was able to make it happen! He took our vision seriously and patiently helped us pick out each detail, showing us real life examples. He then handled all of the permits with the city, and got the forms ready for our HOA. It was so easy for us, and we had approvals very quickly. I also was impressed with Paul, our project manager, as well as all of the excellent and professional workers who spent long hours building the pool itself. Each team was respectful, clean, and kind. Paul organized each crew with shocking efficiency, and communicated with us every step of the way. Whenever we had questions, Paul was there to answer! Along with the pool and patio that Aqua Logistics built, we worked with Jareb's recommended landscaper, Carlos, on all the landscaping, fencing, irrigation, wood decking, and hardscaping. He and his team were amazing as well. Overall I would highly recommend this company. I can be a nervous client when it comes to building things, and this team instilled confidence in their skills and quality from day one. The whole build took 8 weeks start to finish, and the final product is an absolute dream. Thank you so much to the team!!! We love our pool and backyard oasis!

We can't say enough good things about Jareb Logan and his team at Aqua Logistics Custom Pools…read more After getting completely ripped off by Omnia Outdoors, we were devastated and unsure if we'd ever see our pool finished. Then Jareb stepped in and quite literally saved us. From the very beginning, he was upfront, honest, and professional. He took on our project after Omnia didn't pay our gunite contractors, a project less than half finished, and handled it like a true expert. The level of communication we received from Aqua Logistics was outstanding. They were always super responsive, keeping us informed every step of the way. Even after the job was completed, Jareb and his team have continued to be there for us--whether it's a question, a concern, or a minor issue that pops up, they're quick to respond and ready to help. That kind of ongoing support is rare and something we appreciate more than we can say. If you're looking for a pool company that does what they say they'll do--and then some--Aqua Logistics Custom Pools is it. They're the real deal and a breath of fresh air in an industry where it's hard to know who to trust. If you're looking for a company that stands by their work and truly cares about their customers, this is it. Jareb and his team restored our faith in this process, and we're beyond grateful.

Efficient diagnosing and effective problem solving. Dylon took a few minutes to get to the root…read moreproblem and then had a great solution that fixed the right problem in a timely manner and at super reasonable cost. I most definitely would recommend Balanced Blue for pool service and Dylon's problem solving.

Dylan was great. On the first cleaning and knowledgeable. Nothing but trouble after that. The guy…read morehe sent to clean after that would leve the pool with algae in the pool. When I called Dylan he said it would get better but it never did. He told me that on 2 seperate cleanings as I watched my pool get greener and greener. I think they are having growing pains, but can't live with a green pool.

Crazy honest and excellent service event when they couldn't help. First off, we have a pool with a…read morehost of problems. I called and Poolsmart after reading some reviews and their office help was even amazing. Carrie called me back immediately, texted me confirmation times and even helped to coordinate a later arrival of her team. Spot on great communication. Ryan came out to look at our pool for a quote and was patient and listened to our concerns. After doing some research, he decided his company wasn't the right fit for the work we needed done. Instead of declining the job, he went above and beyond finding a company with a good reputation that could do the work we need. He even called the company personally to explain our particular situation and ensure they would be able to help us. I almost want to buy another pool to have them help us out - Almost!

Fast to respond. They were out the next day to do the leaking test. Identified the 2 problems and…read morereturned the next day (a Sunday) and completed the repairs. Great guys and the least expensive quote. Will definitely use again if needed.

After listing our house for sale it started to become a big hassle to have to drive back once a…read moreweek to manage the pool. So I went to Yelp and posted I need weekly pool service and received multiple quotes. Nobody even came close to what Austin with Deluxe Pool & Spa came in at and knowing they are veteran owned made the decision even easier. We have been using them for almost 2 months now and we could not be any happier. Austin has also done some repairs for us on the pool equipment as well. Very professional, excellent work! Now they are even doing lawns as well! Yep, signed up for that as well! Only question I have for anyone looking for pool services, lawn care, what are you waiting on? Give these guys a call, promise you, you won't be disappointed!

Absolutely would call Austin for any questions. He turned our very green pool around. Great…read morebusiness to work with!

American Spa and Pool - Pentair Warranty Service…read more Dale from American Spa and Pool is fantastic. My wife and I always have a great experience whenever he handles our Pentair warranty service. He's friendly, professional, and gets straight to work. His knowledge of Pentair products is outstanding, and he consistently diagnoses issues correctly the first time. I appreciate that he explains the problem, answers my questions, and doesn't mind me watching him work. He kept me informed throughout the entire repair process, which gave me total confidence in the service. American Spa and Pool continue to deliver excellent support, and Dale is a big reason why I highly recommend them.

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

Generally a good experience and I would definitely recommend. The prices were reasonable (I'd…read moreestimate about average for the area) but quality of service was fantastic. Justin and his team were very responsive, communicative helpful and prompt. Frankly whatever mobile app/platform they use for payment and quote approval leaves a lot to be desired and was the worst part of the entire experience. That said, they promptly fixed the issue and refunded the additional unapproved credit card surcharge. Note to management: I'd consider other payment systems/options if i were you.

Ironically I would love to state more good things about them. But how they treated me on the first…read moreday. And all the other negative things the place and folk did to me. In lieu of walking in. It was not ok. And the owner is a complete turd. And how they treated me and in kind with my fam. Or the black woman I am with or have been seeing. Not allowing one to learn at home or deleting and bullying associates. As well, he or they also did not have proper training or the fact of even allowing someone. I had great things to say and think upon with this company too or had wanted. I never like to talk down to a company. Guy and his wife and others didn't even give folk a chance.

These guys are amazing and I appreciate everything they do so well!…read more Always on time and my pool has never looked so clean. They even work around my dog so I don't have to worry about keeping her locked inside : )

Initially had a negative experience with another pool company and switched to Pristine Pools. The…read moredifference was night and day. They are great at communicating, are consistent on when they come to service the pool and are very friendly.