Fast to respond. They were out the next day to do the leaking test. Identified the 2 problems and…read morereturned the next day (a Sunday) and completed the repairs. Great guys and the least expensive quote. Will definitely use again if needed.

Great customer service, affordable, diligent and expeditious. Highly recommend! Wouldn't use anyone…read moreelse:)

I've always heard that owning a pool is a BIG headache and not worth the trouble. Well, I've been…read morein my new house for several months now and I'm preaching quite the opposite. This is mostly due to Trident Pool Care. Matt and his team are relentless in their efforts to keep my pool clean and clear. Two weeks ago a storm came through and my pool turned green. Not knowing how to handle it I called Matt. Matt was actually out of the country for a few days but quickly connected with his team to ensure the pool got treated. Within a few hours his team came out, identified the issue, and had the pool and spa back to normal in no time. I always say that if you need help with your chemical imbalance call Trident Pool Care...

Josh, Matt, and all the other guys over there are great. When I started using them I was having a…read morevery bad algae problem. They knocked it out very quickly They also identified some problems with our filter system that hadn't been cleaned in about 7 years before they started servicing my system. They quickly fixed up our system to make sure that it is able to keep our pool clear and clean with the least amount of chemicals. I really like how knowledgeable, dedicated, fast, and thorough the team is.

Brought in my broken Polaris. Soraya, the assistant manager wasn't too busy so she took it apart…read morerepaired it while I waited and charged me for the part only!! All the while chatting about politics and world affairs. Give her a raise she has made me a lifetime customer.

Eddy and his Team are amazing. Since I moved here a year ago, we have been going to Eddy's store…read more He is honest, knowledgeable and always will to help.

Do NOT make the mistake of using this pool "service". I wish I could rate them -5/5!!!…read more We were defaulted to them after our usual company was bought over by Herring Pools. For months they delivered on-an-off service with terrible communication. Midway through December 2022 they stopped coming altogether. Make no mistake they still charged us! Texts and emails were responded to late and with promises of "Trey will be there today.....". When I finally terminated our services, they did not offer an apology at all. Now, we are facing "turnaround services" for our pool which is in a disgusting state --- in excess of 1,500 DOLLARS!!! Do. Not. Use. This. Company. They will scam you and bait you till your last begrudgingly dollar is in their account and they will do so shamelessly. Save yourself the frustration and thousands of dollars!!!!!

MY POOL STAYS GREEN!! Do not use them!!…read moreTrey Herring doesnt reply to texts n on the very rare ocassion he does He says he will b here today n never shows I have to fix my own problems w my pool that they create This made me give a star to post I wouldnt give them 1 star This isnt a 1 time thing My pool is green more than blue I drained it n fixed it myself just to let Herring Pool screw it up once again. I texted Trey just like always no reply He does not care

Cleaning service is fine but if your pool breaks they are SUPER slow. They replaced a circuit board…read moreafter 9 months of back and forth because the timer wasn't working. Then that disconnected the remote. Now I'm waiting 3 months for them to rebook up the remote. It's ridiculous as i can't use my pool appropriately all year yet they keep charging me $250/mo for cleaning. This is super frustrating and no one will just take the problem and solve it. I just get bounced around with no answers ever.

I have found the new team at Aqua Blue Pools to be very professional. Every tech I have met is…read moreextremely friendly and does a great job! When I have needed extra help they have returned my call quickly and have done exactly what they promised to do. I was even surprised when they told me I could delay a pricey repair- I appreciate their honesty!

I bought my house in January 2013 but didn't move in until May 2014. During the time that I was…read morerenting it out, Justin and Aquatic Balance Pool did the maintenance on the pool. Justin was very good about keeping in touch with me about the condition of the pool, any needed repairs, etc. Once I moved in, I've worked with Justin on further renovation of the pool. He got me in touch with a plaster company, helped review my options, made recommendations, and basically held my hand the entire time. The final result was excellent: the pool looks terrific, and with the other renovations we've made, I expect to have excellent swimming for years to come. Justin's company continues to maintain the pool for me, and I appreciate their dedication and conscientiousness. I recommend Justin and Aquatic Balance Pool Services without reservation!

Great service! Always above and beyond. We are first time pool…read moreOwners, so Travis has helped us a lot and keeps the pool looking great. They keep us informed after each visit as to what was done to the pool...

I used Ken for about 7 months off and on, and I can honestly say the experience for the amount he…read morecharges was poor and work is poor. Pool is left unclean, the baskets don't get emptied, and when I complained to Ken, he didn't say anything besides I'll take care of it. What does "I'll take care of it mean?" He didn't send the tech back out, didn't apologize but still charged me full price. I had to clean my own pool and bring back ph and chlorine levels to where they should be. This wasn't the first time it has happen where pool isn't properly cleaned, but I let it go a here and there, but had to say something eventually. Anyway, things happen and I know you can't control what your employees do, but you can control what you do as the owner. No apology, no remedy, but no issue charging full price.

My husband and I hired Ken's Company to maintain our pool/spa and his company is Awesome !! He's…read moreextremely honest, friendly and reliable. When we first moved here we were told by one company that we needed a 'New Heater'. We wanted a Second Opinion and called Ken and he sent out his 'guy, Steve'. He inspected the Heater and found that the 'Mother Board' had not been installed correctly and with a little adjustment, bam, it worked !!! Saved us money for sure !! Tropical Scapes recently found our pool filled with algae (when we were out of town). Ken called us and 'Shocked' it back to normal. He found a problem with our Pump Motor and had his Repairman, Steve, replace it !! Fair price and quickly done !! We highly recommend calling Tropical Scapes, you'll be happy you did !!