I cannot say enough good things about Jay and this company. Probably one of the best service…read moreexperiences I've ever had. Communication was clear, frequent, and always helpful. 10/10 would recommend!

I have a 10-year-old Master Spa that needed a new cover, a new cover lifter, and some jets…read morereplaced. Their team arrived on-time and got the job done perfectly with a high degree of professionalism. I highly recommend this company for your hot tub maintenance and repair needs.

Been waiting on them to get my replacement pool filter for a month. First new filter developed a…read moreleak in a seam. Manufacture defect! Caused my pump to overheat when the water ran out. My pool man fixed the pump at his expense but cannot get Leslie to get me a new filter and sand for it. I think Leslie should have to Install it too. Very poor service from Leslie pools would not recommend anything from them. They will not stand behind their products. STRONG message to follow. !!!!

Dave the store manager is as sharp as can be, he has his part #'s memorized for example. Easy to…read moretalk to, wonderfully experienced. Jon, his assistant, is also sharp and has continued to be very helpful. As a pool service employee, I couldn't be more grateful for the level of professionalism this store operates at. Jon went above and beyond today, thus I had to leave y'all a straightforward review. Derek Pavlicek - PhD Pool Care

I used Runkle when I first moved into my house in Bastrop 4 years ago. They installed a brand new…read morepump for me and I was very pleased. So now when I started having problems with what looked like sand in the pool I called them and their service tech came out. He told me that yes it was sand and that I would have to have a new part which would run around $800. He said I could probably postpone it a while but I needed to get the pool cleaned because they had equipment that would pick up even really fine sand and that way I could tell what was happening on a day-to-day basis. When their guy came out to clean the pool he said it was actually not sand in the pool. He wasn't sure exactly what it was but he did clean the pool. By the time I got home later that day everything has settled back down in the pool and it still looked dirty. I called Runkle to see exactly what was going on since one person told me it was sand and the next person told me it wasn't. I got the runaround during several phone calls and never really got a straight answer. I'm just glad the second guy was honest enough to tell me the sand was not coming out of my pump, and that saved me $800. However, I still have the sediment in my pool and have not been able to get it all out. But I definitely will not call them again.

Runkle Pools is a great company, with very knowledgeable employees. They keep our pool sparkling.read more

Well, unless you are willing to risk an experience like mine, don't spend any of your time with…read morethis company. Contacted them on 1/6/26, to repair an area of our pool deck that was cracked. Luis came out the next day, seemed legit, and we agreed a few days later on the work to be done and the price. He said they were a few weeks out on the schedule, which was fine with me. Contacted Kingz again on 2/4, inquiring about the start date of the project, and received no response. Contacted Kingz again on 2/6, and was told the schedule had been pushed back, due to weather. Kingz contacted me on 2/16, with a couple of potential start dates, and I chose 2/26. Kingz sent over the Docusign contract link, signed by Luis on 2/17. I signed it on 2/19, and thought we were ready to roll on 2/26. Sent a text to Kingz on 2/25, asking if everything was ready to go the following day. No answer, so sent another text at 7:21am. The answer finally came at 10:40am, stating that Kingz was working on a commercial job, and "We're unable to get started on your project at this time." They did offer me $300 for compensation for wasting my time over the previous 7 weeks, so I guess there's that. I passed, as my time is certainly worth more than that, but found out in small claims court that someone's personal time has no monetary value in cases like this, breached contract or not. My advice, if the above sounds like a bad experience, is to not spend any time with these folks. If you do go down the road with them, and again, this is solely based on my real life experience, know that the contract you sign with them might not be worth what you think it is. Kingz breached that contract by not showing up on 2/26, ("The Term"), and also by terminating the agreement when they said they weren't going to start the project at that time, (Rights of Termination). Oh, well. It's time to find a contractor that I can trust.

I could not be more pleased with the work KINGZ Pool Services did on my pool coping and deck, and I…read morehighly recommend them! My pool originally had approximately 70% flagstone coping, while the remaining 30% had the existing concrete deck extending all the way to the edge of the pool. Over time, the concrete deck had moved and developed cracks, many of the grout lines between the flagstone coping had either cracked or was gone and the area where there was no coping had developed major cracks between the concrete cantilever and the tile line. Those cracks were allowing water to get behind the pool. KINGZ Pool Services recommended cutting back the concrete and installing Oklahoma flagstone coping around the remaining 30% of the pool and to regroup everything. I'll be honest -- I was scared to death to have someone cut into my existing pool deck! But it turned out to be the best decision I could have made. The transformation is incredible. They matched the new Oklahoma flagstone to the existing coping so well that, unless you knew there had originally been no coping in that area, you would never know it wasn't there from the beginning. They also expertly repaired the cracks in the existing concrete deck and paint-matched the repairs to the surrounding area. The result is incredibly seamless. They removed all of the old, deteriorated grout between the existing coping stones and along the tile line and re-grouted everything. They also properly cut back a line between the coping and deck so they could install mastic where it belongs. Previously, there was no mastic between the flagstone and the deck -- just grout that had worn away in many places. The entire job was completed in less than two days, and their attention to detail was outstanding. They were courteous, professional, and did an excellent job cleaning up when they were finished. They covered the pool during the work, and although there was understandably some dust left in the water, they actually got into the pool and removed the larger pieces that had fallen in. My filter and pool cleaner will take care of the remaining fine dust over the next couple of days. The quality of the workmanship, the attention to detail, the excellent color and stone matching, and the overall finished product exceeded my expectations. And they did it at a great price. If you need pool coping, deck repairs, grout or mastic work, or any of the other services they provide, I would absolutely recommend KINGZ Pool Services. I am extremely happy with the finished product and would use them again without hesitation!

Liam did an excellent job - he responded quickly, figured out what was wrong, ordered the part and…read moretook care of the repair ASAP. Great customer experience and I'll call him again next time I need pool repair.

Super responsive, helpful, and has done a great job for us. Kiwi repaired our pool about 8 months…read moreago and provided great service. Most recently we needed assistance with our hot tub and they helped guide us to the solution without even having to come for a repair. Amazing! I highly recommend Kiwi. They are honest, prompt, and great at what they do.

Requested service when A/C stopped cooling overnight in 100+ degree weather; called first thing the…read morenext morning for an appointment. Couldn't get appointment until the following day but someone canceled and got tech to come right on time! The tech, Jarrett, was friendly and explained the process in layman's terms. It made the stressful situation much more bearable.

AC always seems to fail at the worst possible times... when we built our house about 15 years ago…read morewe were lucky enough to have Parobek do all of our plumbing, they were the one sub contractor who I never had to worry about showing up or being on budget, they always nailed both... about 6 years ago they added HVAC to their offerings so when I had problems I wanted to give them first shot at getting my house cool again. Between the professional interactions setting the appointment up and then the absolute treat it was to have Kerry Becker and his helper here taking care of things I can say with 100% confidence I have found my go to for HVAC as well. He inspected and tested everything and then presented 4 options for repair, thoroughly explaining each option and their costs. The work was performed quickly and the only reason I know they were here was because where they were working was cleaner than everything around them. Truly nice to meet professional tradesmen who are supported by a solid local company. If you have HVAC OR plumbing needs, you owe it to yourself to at least talk to Parobek.

I am buying a home with a pool and I never had a pool before. The pool seemed to need repairs and I…read moreneede a fast quote becasue we were under contract for only a few more days. They responded very fast. I was impressed.

I had a green pool that needed some TLC. Called Rick and he was quick and effective to help clear…read moreup my pool. Response time was surprisingly fast in comparison to other companies I had called to just take a look. Communication is above all what I appreciate from Fresh and Clear, when I need a repair or if they recommend a service, I know I'm in good hands. I definitely recommend to everyone to give them a call. Very valuable asset to the pool life!