Sometimes I throw business cards away, sometimes I scan them with a note akin to 'don't ever use'…read moreand sometimes.... sometimes... the business card gets placed near my computer so I remember to write a yelp review as soon as I have a moment. You know... if they were superb, fantastic and all that jazz. Rumsfield's card got put next to my computer. Here's why: - Answered phone, Took information, Made appointment - Came when he said he would - Assessed situation and fixed it up lickety split. - Charged me in relation to the complicated-ness (or lack there-of) of my problem. (Read: DIDN'T try to charge me $300 for something that ended up being minor.) - Friendly and personable in just the right proportion. Really can't think of even a single thing I'd improve. Stellar. For the curious: My problem was one of those embarrassingly simple ones. Some of my outlets mysteriously stopped working. Not ALL of them, just some. (I've mentioned before that while I don't shy from garage tools and the like, electricity is a fear. Silly, but true. Thus, I was not the person who was gonna be opening up outlets and poking around at wires.) Anywho... As it turns out...the problem was just some connections that were poorly installed. Adjust, tighten, re-do and all was good. That was a few months ago and I've had zero problems since. His remedy has truly stood the test of time. Thank you !

Don has done quite a bit of work for us and has always done a fantastic job. He is always super…read morenice, polite and gets back to me every time we need anything big or small. I would and have recommended Don many times and will continue to do so.

Came right out and did the job for us, was fast efficient and great quality of work. Would 100%…read morecall him again

I cannot even put into words, my appreciation for Handsome Brothers. We bought our house with a…read morecrappy HVAC system. Every year, we had to have it serviced, Freon recharged, compressor replaced etc. we just couldn't afford to have it replaced, especially knowing we would have to replace all the ductwork as well. We probably had 6 different HVAC companies out here over the five years, but Mitchell from Handsome Brothers stuck out. When we were finally ready to pull the trigger on a new system, we got quotes from five companies. We kept trying to remember the name of Mitchell's company because he really seemed the most straight forward and trustworthy of anyone else we had dealt with. Finally, my Wife started looking through two years of checkbooks and found the check we made out to Handsome Brothers for a service call. I called, and Mitchell came out the same day. Unlike the other companies who sent techs and salespeople out with a flashlight to inspect our ductwork configuration, Mitchell, unafraid to get dirty, dove under the house to personally inspect everything. His quote was just over HALF of the most expensive quote! Of course, there were unforeseen problems and the job took longer than expected. Unlike any other contractor we've dealt with, (been remodeling for five years) we were not charged any extra! Handsome Brothers is the most respectful, accommodating and hardworking group of gentlemen we have EVER experienced. I wish there were more like them. I would HIGHLY recommend them to EVERYONE. I'd say don't even go through the hassle and time waste of "auditioning" other companies. Call Handsome Brothers with confidence and be done!

Unable to effectively troubleshoot an issue with our DIY Mr Cool mini-split system and misdiagnosed…read morethe cause. This cost me around $350 with no results. Since my unit was under warranty, it also caused Mr Cool to send out $2,500 worth of equipment that they probably didn't need to replace. After I called another HVAC company out, we determined it was a straightforward leak after pressure test, and the other company fixed the problem. DETAILS: When I put the board into diagnostic mode it gave us a low pressure code. I told this to the Handsome Brothers tech, but turnaround time to troubleshoot was a full day due to slow response from Mr Cool. He said he got a board to equipment comms error when he followed their procedures, so he wrote up that the board was bad. This didn't make a lot of sense to me, so I went back and checked. The board/comms error code is the secondary error you get after the initial pressure error. (Low pressure causes the system to stop due to safety, then goes into board/comms error mode.) Tech probably did not actually start diagnostic mode after system reset, but I wasn't there to see what he tried. I called him over the phone and asked if he did a pressure check. He did not. I asked him to come back. He said he would later, but never called back. Based on this misdiagnosis, Mr Cool sent an entire outdoor replacement unit; however, I called another company out since I don't have a license to handle R-410a refrigerant recharge. They have worked on mini-splits before and were familiar with the Mr Cool brand. The other company's tech ran the same on-board diagnostics, verified that it was a low pressure code, and verified that the board comms error happens later as a side effect. To verify the root cause of the low pressure code symptom, he ran a pressure check and found that the leak was on the bottom fitting. Rain had gotten trapped in the covering, pulled down the copper fitting. He repaired the leak, secured/sealed/mounted the lines to prevent that problem from happening again, and recharged the system. The only reason this is a 2-star review rather than 1 is because Mr Cool's tech support is indeed hard to get hold of, not responsive unless you are a squeaky wheel (presumably due to pandemic and other things). But he should not have dismissed the problem as "bad board" after I told him about the low pressure error. I'm not an HVAC tech but I can look things up online, especially when it comes to basic things such as putting equipment into diagnostic mode. I mentioned the low pressure error 3 times and he never followed up when I asked for a pressure check. Had he done so he may have found and fixed the leak, I would have spent less money and time on this problem, and he would have been able to avoid a 2-star review.

We are so happy with this company! Bearded Phool has been taking care of our spa and cowboy pool,…read moreand after trying four different companies in under a year, we were starting to feel like pool-maintenance nomads. Two companies were "all set to start"... and then never showed up. Both had great reviews and even better excuses--none of which came with an actual follow-up. Another company did a nice job, but the price was so high we felt like we were financing a small yacht. Then we found Bearded Phool, and every week our cowboy pool and spa are sparkling like they're auditioning for a magazine cover. Their communication is fantastic--photos, a weekly report, and if I ever have a question, my texts or calls are returned immediately. The staff is incredibly friendly, and the quality of service is truly perfect. Thank you!!!

Very high estimate also back & forth appointment - said coming then not- not sure from high demand…read morein Summer but I will definitely not rely on this pool service 550$ plus 150$ for first visit 11000 gallons pool is quite insane. You said same route now claimed for long distance? How much you charge for travel? how much for weekend labors? if long distance should you reject at the beginning? Should not take advantage from urgent Clients esp. not much serious security such as pool service. A lesson learnt for me but just red flag to warning some future clients, I could share some free estimates from several Pool service w/ very reasonable cost but not worth now, my pool issue is resolved completely. Thanks

The team of builders were very professional and Bryan kept things moving on schedule. I would…read morehighly recommend hiring Premier for your backyard studio project.

I was in need of a storage shed (preferably a 10' x 12') and after looking around at different…read moreplaces and online at multiple places I come across Premier Structures in Bastrop and met Brian. We couldn't be happier with our purchase, the delivery time frame and especially the delivery driver AJ and the dispatch Kolby. The delivery driver kept in touch with me multiple times throughout the day to tell me how his schedule and what my delivery time would be. He definitely was an "11" on professionalism and timing. I'd definitely recommend Premier Structures - Brian, Kolby and AJ 100%. Everywhere else we looked at delivery was 4 to 12 delivery even if it was on they're lot. These guys did it in less than 2 weeks. Thanks, Glen and Diana.

We couldn't be happier with our experience! Sydney and Austin took awesome care of us and went…read moreabove and beyond to make our experience as easy as possible. We were looking for some live edge to be used for a floating shelf in our kitchen. Sydney worked with me over the phone to get an idea of what we were looking for and then picked out a great piece that met all our needs. She climbed up on the rack to take pictures for us before we made the drive out to ensure it was what we wanted! That kind of customer service doesn't exist anymore. We went out and looked around all the awesome stuff at their mill, finalized the dimensions we needed and paid for the piece. I came out a few days later once it was all milled with a template for our brackets and Austin and his coworker knocked it all out for me. They did an awesome job and I'm glad I had them do it, as I originally thought I'd just do it myself at the house. Once I got it home I test fit it and it was perfect after a little sanding. I had asked them to cut it a tad longer than I needed so I could get the perfect fit! With Sydney's advice, I sealed it up with some minwax and it really brought out the beauty of the wood. The pictures don't do it justice. My wife and I are as happy as could be with the outcome and the entire experience. We will definitely come back again when we're ready for more and I'd recommend them to anyone!

Very professional and even for my very small project they took time to do it with the utmost care.read more

Niko was wonderful! He was very responsive, prompt and punctual, and reasonably priced. He did a…read moregreat job and we will definitely be using his services again in the future. Highly recommend!

Came out on the same day we needed help! Price was very fair and service was friendly. He hauled…read moreaway all that we needed. We would definitely use Nick again.

Came by for estimate then disappeared, not sure why. Maybe he had some emergency. He could have at…read moreleast called me back. Unprofessional and discourteous.

I found Fatmir on Yelp after struggling to get other cabinet makers to return phone calls and/or…read moreeven show up. Fatmir responded to my inquiry right away and was at my house the next day. He built and installed some absolutely gorgeous master bath cabinets for me. I sketched out a design of what I envisioned (floor to ceiling cabinets) and he totally understood what I wanted. He gave me a quote the same day and the price was very reasonable. He started working on the cabinets without any money down. He told me he was 3 weeks out in production and they were ready in 10 days! I was super impressed with how quickly he was able to build them since they were truly custom cabinets. The quality of the workmanship was 10 out of 10. They are the showpiece of my master bath. I couldn't be more happy with them. Be sure to give Fatmir a call....you won't be disappointed.