For the first time in 10 years I don't have to think about the pool-- just enjoy it. Harwood is…read morealways a step ahead of anything that needs to be done, and every day the pool sparkles. This is especially important to me because I have severe arthritis and pool exercise is the only type that I can do, so it is more than just leisure. I have had maybe 6-7 different service companies and Centerpiece outpaces them all by a mile and then some. Friendly, fast, efficient, affordable... what else would I want?

Wow, these guys are awesome. I had a lawn service blow a ton of lawn debris into my pool, leaves,…read moredirt, trash, you name it. I sent out a message on Yelp to 10 different pool companies. No one else could come out for a week or two. These guys were here and working on it the same afternoon. They got all the debris out, vacuumed the entire thing, cleaned the filter cartridge, emptied our own vacuum bag, and all for a very good rate. We expected with how bad it was, it would be way more expensive. To make a long story short, I am super happy with their work. I can't recommend them highly enough.

This company is one of the most honest companies I have ever encountered. I contacted them to…read moreinquiry about reverse osmosis and the technician (Charlie) came to inspect the pool. He was very knowledgeable and gave us great advice. You can definitely tell he loves his job. Do not hesitate and contact this company for all your pool needs.

It used to be wonderful while Bryan was there, New staff, constant turnover with the person…read moreperforming the weekly maintenance, and forgetting anything resemebling "the customer comes first".

Matt, Sean, and Andrew are the best! They're knowledgeable, kind, and always take the time to walk…read moreyou through everything so you feel confident and informed. They transformed our pool from something that was in rough shape into something beautiful. Couldn't recommend them more!!

Drew was so easy to work with and they were very speedy and getting me quick service for my pool…read morethat needed it. Their team are professional and punctual and great at communicating with you. I really enjoy working with them. I think they are a great value for the service as well.

Generally a good experience and I would definitely recommend. The prices were reasonable (I'd…read moreestimate about average for the area) but quality of service was fantastic. Justin and his team were very responsive, communicative helpful and prompt. Frankly whatever mobile app/platform they use for payment and quote approval leaves a lot to be desired and was the worst part of the entire experience. That said, they promptly fixed the issue and refunded the additional unapproved credit card surcharge. Note to management: I'd consider other payment systems/options if i were you.

Ironically I would love to state more good things about them. But how they treated me on the first…read moreday. And all the other negative things the place and folk did to me. In lieu of walking in. It was not ok. And the owner is a complete turd. And how they treated me and in kind with my fam. Or the black woman I am with or have been seeing. Not allowing one to learn at home or deleting and bullying associates. As well, he or they also did not have proper training or the fact of even allowing someone. I had great things to say and think upon with this company too or had wanted. I never like to talk down to a company. Guy and his wife and others didn't even give folk a chance.

After consultations and quotes from multiple different pool builders, we ended up building our…read moredream backyard with Aqua Logistics, and I am SO glad that we did. Jareb was amazing to work with from the beginning. His straightforward approach and transparency throughout the process was amazing. We came to him with our wildest dream pool and a strict budget, and he was able to make it happen! He took our vision seriously and patiently helped us pick out each detail, showing us real life examples. He then handled all of the permits with the city, and got the forms ready for our HOA. It was so easy for us, and we had approvals very quickly. I also was impressed with Paul, our project manager, as well as all of the excellent and professional workers who spent long hours building the pool itself. Each team was respectful, clean, and kind. Paul organized each crew with shocking efficiency, and communicated with us every step of the way. Whenever we had questions, Paul was there to answer! Along with the pool and patio that Aqua Logistics built, we worked with Jareb's recommended landscaper, Carlos, on all the landscaping, fencing, irrigation, wood decking, and hardscaping. He and his team were amazing as well. Overall I would highly recommend this company. I can be a nervous client when it comes to building things, and this team instilled confidence in their skills and quality from day one. The whole build took 8 weeks start to finish, and the final product is an absolute dream. Thank you so much to the team!!! We love our pool and backyard oasis!

We can't say enough good things about Jareb Logan and his team at Aqua Logistics Custom Pools…read more After getting completely ripped off by Omnia Outdoors, we were devastated and unsure if we'd ever see our pool finished. Then Jareb stepped in and quite literally saved us. From the very beginning, he was upfront, honest, and professional. He took on our project after Omnia didn't pay our gunite contractors, a project less than half finished, and handled it like a true expert. The level of communication we received from Aqua Logistics was outstanding. They were always super responsive, keeping us informed every step of the way. Even after the job was completed, Jareb and his team have continued to be there for us--whether it's a question, a concern, or a minor issue that pops up, they're quick to respond and ready to help. That kind of ongoing support is rare and something we appreciate more than we can say. If you're looking for a pool company that does what they say they'll do--and then some--Aqua Logistics Custom Pools is it. They're the real deal and a breath of fresh air in an industry where it's hard to know who to trust. If you're looking for a company that stands by their work and truly cares about their customers, this is it. Jareb and his team restored our faith in this process, and we're beyond grateful.

I'm surprised at the level rating of this company, because they are honestly top notch. Its very…read morepossible after receiving feedback, they have changed and or improved things, for those customers that left a low review, because any time I've had issues or concerns, they rectify right away. Wade manages a great team, provides coaching and feedback to ensure any issues are rectified, and then always follows up. Also, our tech is Daiveante and he is AWESOME! They should clone Daiveante and have him service all of the pools in Austin! He is not only technically sound, with a lot of pool knowledge on technical issues with the pool tools/pipes/machinery, etc... but also cleans/chem checks our pool with a great level of detail. Before he is done, he leaves a door tag with details notes on what he has done and anything to be aware of. Appreciate you Daiveante. HCP -- please retain him -- he makes HCP look good!

Hill Country Pools is absolutely phenomenal! I couldn't be…read morehappier with the service they've provided. Our pool has never looked better -- crystal clear, perfectly balanced, and consistently spotless. Their team is reliable, professional, and truly pays attention to detail. They show up on time, take the time to explain what they're doing, and make sure everything is done right. It's such a relief to have a company I can trust to keep our pool in perfect shape. If you're looking for high-quality, dependable pool service in the Hill Country/Austin area, Hill Country Pools is the one to call. Highly recommend!

Efficient diagnosing and effective problem solving. Dylon took a few minutes to get to the root…read moreproblem and then had a great solution that fixed the right problem in a timely manner and at super reasonable cost. I most definitely would recommend Balanced Blue for pool service and Dylon's problem solving.

Dylan was great. On the first cleaning and knowledgeable. Nothing but trouble after that. The guy…read morehe sent to clean after that would leve the pool with algae in the pool. When I called Dylan he said it would get better but it never did. He told me that on 2 seperate cleanings as I watched my pool get greener and greener. I think they are having growing pains, but can't live with a green pool.

Dallas always does a great job. Everyone has been fantastic. The technicians announce when they're…read morecoming and leave a email report of what work they did and if they notice anything that needs to be fixed they send me a notification and an estimate of the work. The fees are normalized so I don't get any surprise bills. Very satisfied customer.

Nate does a great job with our pool! We've been so happy with the quality of service from Aqua Pool…read moreCare. Nate goes above and beyond and is personable.