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PODS Moving & Storage

3.2 (33 reviews)
Open 5:00 am - 9:00 pm
Updated 3 months ago

Services - PODS Moving & Storage

In-state moving

International moving

Out-of-state moving

1 More Service

Self storage

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Carla C.

First things first, the PODS Facility located at 4450 Edison Avenue, Chino, CA 91710 has some of the best employees working there. When I mention, the word CUSTOMER SERVICE. This staff takes CUSTOMER SERVICE to whole another level. I relocated from Pennsylvania to California. I had a total of 3 PODS. Yes, I have a lot of stuff. My PODS were delivered to the Chino Facility for storage. I submitted a request via the PODS customer service line to gain access to my PODS. The next day when I arrived at the Chino Facility, I was greeted by a gentlemen named Ron. He directed me to my where my PODS were located for access. We started talking and I was sharing with him that I has having a hard time finding a place to rent. He gave me about 7 or 8 search engines and contacts to follow through with. Within a week, I was able to find a place to call home. Now, because I had 3 PODS, I made many trips to the Chino Facility in order to access my PODS until they were delivered to my desired location. Each time, I visited the Chino Facility, Ron would stop what he was doing to assist me with anything and everything. He even gave me his cell phone number in case I needed anything else. He wanted to make me transition to California a smooth one. That's for sure. He provided water, extra pads to cover some of my items, and he even arranged his schedule to accommodate my schedule when delivering one of the PODS to me. When I say this employee went above and beyond. His level of customer service was out of this world. I don't know if I even have it in my vocabulary to describe the level of dedication that Ron for his job. Now, I know the apple don't fall too far from the tree, because his Manager Mona she was the same. I had an issue with my monthly charges for my POD. I went to see Ron at the facility. He called Mona and she dropped what she was doing at that time and placed a call into customer to get me help immediately. When I say the PODS Facility Chino Staff is awesome. That's an understatement. These individuals are dedicated to their jobs and it's very apparent that they love working in the customer service industry. If you are in need of storing your items at a PODS Facility, I highly recommend you store them at the Chino, CA location. Make sure you ask for RON. He won't let you down! GREAT BIG SHOUT OUT TO RON and MONA for looking out for me! Carla XOXOXO

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15 days ago

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7 months ago

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22 days ago

David 8939 just delivered our POD and he was great. Friendly, patient with answering our questions, and a true professional in all regards.

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4 months ago

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2 months ago

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7 months ago

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4 months ago

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2 years ago

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5 months ago

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1 year ago

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1 year ago

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7 months ago

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3 years ago

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4 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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Review Highlights - PODS Moving & Storage

BUT the pick up was even easier PODs with out a doubt has too notch drivers Jimmy 2 (name in the card) was excellent he set the bar.

Mentioned in 6 reviews

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PODS Moving & Storage - selfstorage - Updated May 2026

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