Best place to have store items. Its safe and CLEAN! I have had my items at a few other storages and I came back here because I don't deal w pests or spiders. read more

I was greeted and assisted by Brandon. He was very professional and helpful. He answered all my questions and went above and beyond to help me. He was awesome! The place is very clean and the prices are very competitive. They have different size options and they have a great system in place. I would definitely recommend this place. read more

I have had my vehicle stored here for close to 2 years now I just found out everyone is a manager and I had complaint about a situation that occurred and the manager instead of listening. He went on to tell me about the company policies and not understanding the situation that I was put in. Really not cool read more

I have had my RV stored at the Montclair facility for over two years. It is alway very clean and all the security is well maintained. The concrete pavement is clean and makes it easy to look under my RV at times. My RV stays much cleaner here than past storage. The staff is very friendly and helpful. read more

My wife and I love this place! It's always clean & their prices beat most of their competitors, even the national ones! We came on board back when Don & Irene were managing the facility, but the new manager Jose is doing a fine job. Always helpful and polite. When we recently needed a larger space he patiently took us around to different floors until we found one we were happy with. He even made the transition with the billing of the two spaces easy by crediting us with the payment we had just made for the old space. He's just a genuinely nice guy. Anyone needing "A Storage Place" will be happy to do business here! read more

I was in the market looking for another storage unit. The place where I was previously at was way expensive and too far for me to go. My Girlfriend, mentioned to me about "A Storage Place" in Montclair. Since I was already moving close by, it made sense to check them out. So, I contacted them and spoke to Jose; the property manager. I made the appointment to see the unit. Jose was very friendly and answered all of my questions when I arrived for my appointment. He took the time to tell me what were the prices for each unit and I took a tour of them. I found the unit that I was looking for and I am very pleased. "A Storage Place" is located in Montclair, close to the cross streets of Mission Ave and Central Ave. The facility is very clean and very easy to navigate thru. My overall experience was great and customer service I received from Jose, made my decision to get the unit. In my personal opinion, I would recommend "A Storage Place" in Montclair. If you are looking for a storage unit. If you recommend someone after you get your unit, you get a discount off your next bill. They have a friendly staff and are willing to answer your questions. Thanks Guys! read more

Things started off really well with Don and Irene... I have been a customer for with about 3 years. However, lately they've grown very unfriendly and there are two specific incidents that I want to share. First I was there late one afternoon and lost track of time. I had my headphones in so I didn't hear the warnings that they were closing soon, COMPLETELY MY FAULT... Don came out see what was going on. When I saw him, I pulled out my headphones to greet him and he was angry and told me they had closed... I apologized and immediately started wrapping things up... Don starts to walk away and then comes back, still angry, to threaten to evict me if I wasn't going to follow the rules. Fair enough but take in mind I have never run over the gate time before, I didn't argue with him and I apologized. Don still treated me like I had intentionally ignored the rule and at this point, I said to him that I have been a good tenant and have never given them a reason to think otherwise. I faithfully pay my fees, I don't leave trash behind like I see others doing and I've had nothing but good interactions with them every-time up to that point. It was an honest mistake on my part but I feel like he owes me an apology for the way he spoke to me.. Second recent incident... One day we show up to drop a couple of things off and there is a semi truck parked there dropping off or picking up... The truck is so large that it is blocking 4 parking spaces and the fire lane... The remaining spaces are taken up by other people trying to get in and out.... I pulled into the gate not really knowing where to park but it looks like some of the other people might leaving soon so I'm waiting in my car next to the truck. I'm there maybe 2-3 minutes when this guy that works there, (maybe he's the groundsmen), comes in his car and starts yelling at me that I can't park where I am. He's probably right but given the circumstances, I was just waiting for space, I was in my car, I could move out of the way immediately if it became a problem.... As I write this, I know he's trying to do his job and he needs to keep things clear... I'll concede the point and admit that where I was stoped was not and ideal place to be but two things. 1st.... Why was that truck allowed to block 4 spaces? I have just as much right as a paying customer to use those spaces.. Did they get special permission in advance? If so why were accommodations not made for the rest of us instead of just leaving us to our own devices to figure it out.... Still that's not what I'm angry about here... Why if I am the paying customer am I being treated as if I'm the one being paid to deal with their shit attitude? That's the problem I have here.... I feel like every-time I interact with them lately, they are in a miserable mood.... I'm a really nice guy, I don't go looking for problems and I am sympathetic to the fact that they often have deal with other bad-actors.... I pay you ! not the other way around! Anyhow, hoping things get better soon in the meantime I'm looking for an alternative storage solution... Perhaps one where the company isn't so rich it can afford letting good paying customers walk away because they're rude. read more

First time renting a unit. Jose made the process so easy and quick. I felt relieved knowing my belongs are in good hands. Thank you for your outstanding service! Definitely will recommend to my family and friends! read more

I recently rented out a unit at this storage facility, and I did the best choice. It's very clean, and reliable, and the staff is just very welcoming. The manager Jose was very helpful, and just went through with me any concerns that I had. They keep the facility really clean, and the main lobby is just spotless and it's smells very refreshing. So you can tell a lot by how great they run that place. I would be renting my unit with them for a long time. I definitely recommend it. read more

My mother had referred me to A Storage Place as she had rented with them before, I love how clean and secure the place is! Thank You to the store Manager Jose for his amazing hospitality!! He answered all my questions and is a good honest employee. read more

I met the new manager Jose and assistant Ryan--they greeted me and Jose instructed Ryan to assist me while he helped another client. Ryan was patient with me while I explained my needs for storage and he found a couple of open spaces. He asked for Jose just to make sure I got the best deal and together they found me a good discount on a 5x10 space. Ryan gave me a tour of it and showed me where I can access the gate, carts, and elevators. We came back into the main office and went thru the paperwork process and got my lock and key. Thank you guys for being a great team and helping me find a space for a great rate! read more

06/14/20 Hot day out and Moving stuff around my storage. So I try to go to the front to use the restroom and as I enter some idiot by the name of Jose stops me and says that I could not use the restroom because if their Policy. Now mind you that when I asked who's policy and that i really had to use the restroom which was probably 10ft. Away from me and there was no other person there he said he was the only manager there and there was no one that I can complain to, but yet it was their policy. I pay $220 a month to use the facility and this jerk tells me I can't because of their policy which he's saying he's the only one if there is an issue to deal with! Oh, and that the owner was not in this state. Wouldn't give me any info as to who else above him I could complain to and then because i was raising my voice to him, because I knew he was full of shit! I almost shit myself and he was saying that i was attacking him. I will take this issue up to a higher person even if i have to research this place more. I have personal health issues that require me to have a restroom nearby. All the other employees there prior never gave me such a hard time! read more

I have never rented storage units before, so I went in not knowing what to expect. As soon as I came through the office doors I was greeted by both Jose and his Assistant Anthony. Jose did not hesitate to answer any of my questions. Asked me questions to see what unit would best fit my needs. After some time of comparing prices online I came back to the facility and I ended up picking a unit on third floor to save some $$ . The walk through was great! Anthony explained to me the rules and benefits / features the facility has to offer. I highly recommend this facility. It has a Great staff and is very well kept. read more

This place sucks they said they would hold a unit for me yesterday until today went back today and they said they rented it. I already made arrangements to move out of my current unit because they said unit was held for me. read more

Super clean always cool temperature inside, Irene at the front desk is always so pleasant and just a sweetheart.

Well unfortunately... This is not a positive review. We have been customers here for almost 2 years. Yes it's a clean facility, and the office team seemed to be nice enough, my husband would always strike up conversation with Don and his wife..he stood up for Don when a young guy was disrespecting Don. But I started noticing discrepancy in the rent payments. Vicky on the other hand is rude. And her customer service leaves a lot to be desired. Long story short disappointed how all 3 talk terrible about customers as soon as they walk out of the office and hustle money with the confusing bill read more