Thought I'd provide a warning for any owners of pets with notable health conditions, like my pom with severe tracheal collapse.
I brought Oliver in today for an evaluation. He had never been to a daycare facility before, at least not since we adopted him. I had my doubts as to whether he would gel with the experience. He's very difficult with people he doesn't know, but generally does alright at dog parks and is fine with professionals like vets and groomers, so I figured with another set of professionals he may be alright after all. And to be completely fair, he WAS difficult. They told me had to be wrapped in a towel for anyone to approach him to remove his leash and took a couple hours to actually socialize with any dogs.
This guy has to go in for grooms and vet tech appointments monthly where his leash has to come off and while I have no illusions about him being a difficult dog, he is, this is the first I've honestly ever heard that removing his leash was an issue at all. Considering what followed with his return, and that this is a thing that's never come up before, it's left me wondering how much of it was truly Oliver and how much of it was the staff.
When he came back to me he was squirrelly and jumping around with a very thick gauge rope around his neck. As he has severe tracheal collapse, this is ABSOLUTELY unacceptable, as anything that pulls at his neck can exacerbate his condition, or worse, completely cave in his trachea, killing him. The staff member that brought him out admitted she was new here but said that nobody from the AM shift said anything about his severe tracheal collapse, nor was she aware of it being noted in his online profile (it's absolutely a thing I made a note of, along with his medicinal schedule to treat him for this disease).
She informed me that he would not be a good fit for their facility. Fair enough. An evaluation is exactly that, and if he doesn't gel I'm not obligated to their services. If that's all it was, I wouldn't be here writing a review. Instead I wanted to offer a warning for any pet owners that may have a dog with severe medical issues or concerns to consider going elsewhere where staff may be more sensitive and attentive and not outright dangerously negligent.
That he's not a good fit for Playful Pack, I say the feeling is mutual. read more