LOVE the pics and updates we get at each and every visit! It's great to see our furbabies getting along with the pet sitters.... playing with them, letting her pet them. It's a great comfort knowing our angels are in good hands. read more

Fetch! Pet Care - Dog Walkers Near Me - Arlington, Virginia

I've used this company for about a year and a half and have had a good experience with my dog's dedicated walker, but anytime a substitute walker is needed there seem to be issues. A decent example is when the substitute didn't have a key to my unit (a key which my dedicated walker has) and saw that the management office was closed (there is a sign on the door saying to push a call button to get in touch with someone from the management office), instead of calling my cell or my emergency contact, the walker just stayed in the lobby for the allotted walk time. This meant that my dog didn't get walked that day. Unfortunately, this wasn't the first time so I write this review as a caution to anybody looking for pet walking services that while this company's dedicated walkers are great, they don't have the best customer service when your walker isn't available and at the price you're paying per walk, it's unacceptable that this type of incident has happened on multiple occasions. read more

This review is only for reference. I have NOT worked with Fetch! Pet Care. However this may answer some questions I wondered myself but couldn't find in the reviews when considering this place out of many: - Prices (as far as I could find) are not listed on the site. - You MUST create a log in if you want to further explore the site. - I was on hold for 13 minutes before I could reach a representative. I'm not sure if this is the same number used to contact them if you're a client already. I highly worry if you need to update a scheduled service or reach someone to alert them to anything that it could take 15 minutes or longer which no one wants to sit on the phone listening to a loop of music. - I only asked about 1hr walks 3x a week which you usually receive some kind of reoccurring discount for. - The price quoted to me was $48 and some change so yes, nearly $50 to take your dog out a day for an hour. As another reviewer said it's more expensive than wag, other dog walking apps, and as this is my 6th site I've contacted while searching. It's by FAR the most expensive. Now again, I reiterate I have NOT used this business' service. I'm positive they are amazing as the many reviews attest to. I would personally go elsewhere merely because of the price point, and yes I'm not a fan that I had to call to find pricing and I had to wait nearly 15 minutes to get in contact with anyone. Lastly, other places I've search are also bonded, licensed insured ect. to include GPS tracking in real time and online scheduling. I hope this helps some of you who are looking for additional care for your family pet. read more

I really liked Fetch, although due to cost, we moved on. As for service, they are superb. Easy to get a hold of on the phone, or they will return your voicemail. By email they are quick too. Setup is easy, they assign a walker and that person comes to meet your pet. Assuming it works out, they have an app with a timer and GPS map function that they start. At the conclusion of the walk, an email is sent with any comments, a map with walk route and what was accomplished (#1/#2), and the total time of visit.I had two walkers who came at two times of the day. Never had any issues with tardiness or short walks. I also liked Fetch because they were able to start up my service very quickly. If you desire a 30 minute walk for your dog, Fetch is a great option. read more

They are professional, prompt and courteous. The the emergency curfew in DC did not stop service.

Very thorough intake, all bases covered. It's great to receive the visit summaries so you can always see how the visit went!

Fetch has been a life saver! They keep my dogs happy and healthy. They are customer service driven and are quick to respond when you contact them. I trust them implicitly with my children/dogs. read more

Fetch! Pet Care - Happy Boys! - Dog Walkers Near Me - Arlington, Virginia

I'm speaking on behalf of my partner G (not listing her full name for her public anonymity) who booked and cancelled services for our cats Ralphie and Moe. We've been loyal customers of Fetch. Our previous cat sitter Kiki has been wonderful. We recently booked cat sitting services a little last-minute but had to cancel also last-minute due to a family emergency. We expected the owner to be understanding. But the owner responded quite rudely to my partner G and had no compassion. We mentioned a non-working Zoom link for speaking with someone prior to the car sitting. We mentioned it being a complicated process and he responded "I don't know what's so complicated." We also noticed a $258 charge on our credit card. We did not approve this charge. We will be contacting our credit card company. Due to the poor taste our in mouth from this experience we will also be contacting the Better Business Bureau. I'm just writing this to make other customer aware: don't cancel last minute unless you are prepared for your card to be charged in full without your knowledge. We have no complaints regarding the pet sitting services of Fetch. It's just the owner we had issue with. And I'm sure he'll be the one responding to this! This was our cancellation policy experience. read more

After 2 years without travel during the pandemic I was so anxious about leaving my cats while I went on a business trip, but Fetch was amazing. The intake process was so thorough and I felt confident that they knew everything they needed to know about each of my cats as well as about my home. They accommodated the special feeding schedule my senior cat needs, and the sitter Alyssa took such good care of all three of my babies, giving lots of love and attention to my clingy pandemic kittens while also making sure my elderly grump got her nutritional needs met. I loved getting pictures and updates on each visit through the app. I had used Fetch several times before the pandemic when I lived in south Arlington and I will definitely use Fetch again here in north Arlington! read more

Justine was great! Went above and beyond to give our kitties special individualized attention. She worked with our schedules and kept us updated at all times. I love that I can have one sitter for all the visits so there is continuity in care. We get an email with updates and pictures after each visit which helps us miss our boys a little less when we're gone :) No complaints at all! We've been satisfied with all the sitters and services we've ever used here. read more

Fetch is my go to Dog Walking Service. Their portal is user friendly and makes it easy to manage my schedule for the month. The service is quick to reply to all requests to include last minute ones. The owner, Matt takes pride in knowing his customers (humans and pets) to ensure their expectations are met. I could not have asked for a more attentive and caring dog walker, Jessica! She is kind and responsible and goes above and beyond ensuring your informed if anything of concern is noted during her visit. She also takes the best pics and captures my dogs characters. The pics are posted on the portal. You get an email with a direct link each time your sitter comes. My dogs are really happy Jessica is in their life and I am at ease knowing they are well looked after. I would definitely recommend Fetch to friends and family. read more

The truth is that Fetch is a bit more expensive than an a la carte dogwalking services like rover and wag! for a 15 min walk but they're extremely reliable and it's always the same person, which makes a big difference. My dog loves his walker, Heather, and is always super excited to see her. For ease of use, communications and the quality of the service, I highly recommend Fetch! Pet Care. read more

Our cat sitter/feeder/visitor Regan is pleasant and totally reliable. Every day she writes a thoughtful summary of her visits and how our cats are doing. She cleans around the cat box and even takes out and brings in our trash cans from the curb if we are away ! When we lost one of our cats a few weeks ago to cancer we were crushed. She wrote the most touching sympathy note and left us a beautiful plant in honor of our Rovy.. What else could you ask for !? read more

I have used Fetch twice so far and they have been great both times. We use them for cat sitting our 2 cats and Robin has been doing an excellent job. He e-mails updates every time he goes in to see them and the cats seem to like him. Their price is also very reasonable compared to other companies. I will definitely continue using them every time we are out of town. read more

After reading so many five star reviews of Fetch!, I was positive that I would use their dog-sitting services. I quickly enrolled online and submitted an online request. I even went ahead and purchased the $50 for $75 Yelp deal because I thought it would all work out. An hour later, I got a call from them saying they did not have any sitters available (for a weekend in October), but that they were in the process of hiring new people and that they would be in touch if someone became available. Okay, no problem. The next day, they called back, saying they did find someone available. Her name was Jasmine and she would be in touch shortly to set up a meet & greet consultation. Jasmine indeed called a few minutes afterward and suggested meeting the following day, a weekday, at 2pm. I happily agreed, setting aside all work obligations because my pup is basically my child, and it was important to me to find the right sitter. The day that Jasmine was supposed to come, I got an email confirmation from Fetch! saying she'd be there at 2. Great! 2:00 no one there. 2:15 nada 2:30 no sign, no text or call or email. I called Fetch! to see what was going on. They had no idea what happened to Jasmine. Hmm. Jasmine, you mysterious thing, you. Needless to say, I don't trust Fetch! right now. They hire people whose main duty is to show up, and I may have gotten the 1 gal who decided to drop her job responsibilities that day. Bad luck for me, for her, for Fetch!.. Fetch! apologized and said they would tell her not to come, and would I be interested in booking someone else? Would you trust a company who already let you down once to care for your loved one? Gosh, I hope not. read more

Woof Woof Woof (human translation: thank you Fetch!). My beloved pup just spent a week with his new girlfriend, Mary Beth at Fetch Pet Care. I needed to go home for a week, and if I couldn't find a super place to board my dog, I was going to have to cancel my flight and drive instead. I found Fetch through a link from my dog's health insurance (VPI), and met Mary Beth a couple of days later. I hesitate to even tell the world how great it all was because you will want to book her, so as long as I get first rights to her, we'll all be good! :) I knew that my dog was happy, safe, well-exercised, etc through daily e-mails, photos, and texts which allowed me to have a much better trip. Thank you Mary Beth and Fetch!!!!! Woof Woof Woof ~ read more

Do not use Fetch. I am not going to use anyone's name because it is the business's responsibility to monitor their employees, but they did not. If you make the mistake of hiring them, you will need a home alarm system that reports when the door opens and closes with a nanny cam. read more

Katherine was a fantastic cat-sitter! Upon meeting her during our free consultation, I could immediately tell she was kind and trustworthy and my kitties would be in excellent hands! She carefully listened to my instructions, asked questions and spent time meeting my very shy, special needs kitties. She was also super flexible when our plans changed and adjusted her schedule to accommodate our last-minute requests! Most importantly, she emailed detailed notes on her visit and took pics to let me know, my fur babies were doing just fine and I could enjoy my weekend away worry-free that my pets were safe and well-taken cared for! Once again, Fetch! Pet Care came through in hiring a wonderful, responsible cat-sitter and I highly recommend her! Thank you Katherine! read more

This is 5 star pet sitting, no kennels, it is one-on-one attention with a dog lover and your sweet pooch in their residence. The best part is that I love how personalized each service is. Megan was our sitter and she was absolutely fantastic. I will be asking for her again for future. I had 100% trust in her. What tops the cake was that after only 3 nights with Coby, he came home, and all of a sudden, he stopped barking at the door when someone was entering or knocking. This totally exceeded my expectations. Fetch is my first option now when I can't take Coby on vacation with us. read more

I love Fetch! I recently moved from Texas to Virginia last August with two small dogs. My parents were always their babysitter when I'd have to go out of town; therefore, I was very nervous about finding someone to look after them when I wasn't home...until I found Brenda!! Brenda is AMAZING! She loves each of my dogs as much as I do. She'll text me during the day, send pictures, and leave notes at home to inform me about their days. She spoils them to death, which I appreciate because my dogs get excited when I have to leave and Brenda gets to come. The best part is her availability on short notice. I can't tell you how much I appreciate having her around to look after my dogs. She has the biggest, warmest heart, and I feel very, very lucky to have her around. read more

It was great, Andrea was a rockstar always on time and great feedback. She also brought in an enormous delivery for us. Thanks for everything!! Will use again! read more

We are new to the area and were in need of pet care for our two small fur babies. Not knowing anybody we decided to go with Fetch! Pet Care and are so glad we did! There was great communication from beginning to end, the pet care providers were super friendly and have an obvious love for animals, The biggest plus is the app they use (Doggy logs) that sends you emails every time your pet care provider is with your pets. It's great to know the service you have hired and are paying for is actually being done. We will definitely use them again!! read more

I use Fetch in Arlington, Va. Jay, the owner, is easy to work with. I've had reliable and trustworthy cat sitters from Fetch! Everything can be scheduled and monitored on a smartphone. Great service. Thank you Fetch! read more

We started using Fetch a year and a half ago - my in-laws usually check-in on our cat when we're away but we needed a solution for traveling with my in-laws. Emily first came for a free consultation where she took a lot of detailed notes. This is an underrated piece of the service model because you get to meet the person you're trusting with your pet before you sign-on. The service has been reliable, competitively priced, and we are usually able to schedule with relatively short notice. We like the online tool that allows you to request service, enter pet preferences, change your payment method, etc. Last but not least, the detailed reports you receive after each visit are very informative. For instance, a report from our most recent visit included a picture of a spot on our cat's head that might need attention. I recommend Fetch if you live in the DC area and need a dependable service to take care of your furry friends while you're away. read more

Edit: they've got a website/dashboard up and running, so ignore the process I described in the first paragraph. Just as good, though. Just a little more systematic. read more

I'm so, so, so happy to have found Lisa and Fetch!. My dog clearly enjoys her company and I feel a great sense of relief knowing he is in such caring hands when I can't be there. read more

Being without a friend to sit for our remaining cat for the first time since we got them a decade ago, we blindly looked to the internet for a sitter able to visit multiple times a day for food and medications where we would not have to board our pet. Fetch showed up and listed as having a presence in our neighborhood and based on many good reviews we decided to use them, which turned out to be a great choice. The staff was quick to put us in touch with the person who would be visiting our home and taking care of our pet, this person quickly set up a time to pick up a key and get to know "Ziggy". With contracts signed and direct contact info given (as well as an offer to text photos or such while we were away), we were able to travel with a sense of ease. The price was more than reasonable, the person taking care of our pet was walking distance away and Ziggy seemed to handle him perfectly...even if it took a few hours for him to forgive us for leaving for the better part of a week. Would happily recommend Fetch to anyone needing their extensive list of services. RNM read more

Professional, animal loving Maria Andrews! I feel my pup is in good hands when Maria dog sits with her. I relax and don't worry a bit! read more

Fetch! Pet Care - Dog Walkers Near Me - Arlington, Virginia

This summer we had the best family addition ever, a little 9 week old Boston Terrier named Theo. Shortly after getting him, we knew that we would need some kind of dog walking service, as we are two full time working parents. After researching our options in the Arlington area, we decided to give Fetch a go based on Yelp reviews. We were assigned Autumn and she came over to meet with us and our new pup. She asked if we were considering training and asked to be kept in the loop, so she could work with him on new commands that he might be learning. As Theo got older, Autumn has introduced him to other pups that live close by. And has even done trips to the local dog park with him. Every time Autumn comes by we get a text/photo/video clip of the visit. It's wonderful to know that someone so loving is coming by to spend time with our little guy. Fetch is extremely reliable and very flexible with adjusting visits. They're very good about sending updated invoices when services are changed. They are even available during the holiday season. Two big thumbs up to the Fetch team! read more

I could not be more pleased with everyone at Fetch! in Arlington. From the start, the helpful office staff are available to answer all of your questions and set you up with a walker that fits your needs. I am SO thankful and grateful that I was paired up with our walker, Joni, as she is the kindest soul and takes such good care of my pup. It really brings me so much comfort knowing what great hands my pup is in when I have to leave him at home during the day. Thanks again!! read more

Fetch is an amazing pet sitting service. Our regular sitter, Megan, goes above and beyond to take the best care of our two kitties. She also keeps us updated while we are away with lots of photos. We feel so much better traveling knowing that our fur babies are in her care. read more

I don't know what we did before finding out about Fetch! The service is great. It is so simple to book, and our sitter, Sherry, is the best! We recommend Fetch HIGHLY to all of our friends with pets. read more

Fetch! Has been fantastic, especially my dog-walker Dave! My schedule can be quite 'fluid' so the ease of modifying walks (times, days, etc) is essential and Fetch makes it so easy and is amazingly quick to respond - not only that, but Dave always comes through. Dave sends an email every time he walks my dog, giving me an update on what they were up to, and, since Dave has been my walker for over two years, he knows if my dog is acting a bit 'off' and lets me know. Dave definitely goes above and beyond to ensure my social (and somewhat headstrong) pup is happy when I get home! read more

I have been using this service for a couple of years for cat sitting and just love it. Both Allison and Dana are so caring and I know my cat and home are in excellent care while I'm away. The daily photos and reports also provide an additional comfort. Scheduling on line makes it super easy to request service and make any changes, while the online profile holds all instructions the sitter needs. Response is always quick. Very pleased! read more

Alan has been great as a cat sitter. Company is professional and meets all of my needs.

Zhanna took excellent care of my cat while I was out of town. Will definitely be a repeat customer.

I had used Fetch as a daily walking service for my senior dog, and thought they were wonderful. Lynn was a godsend, and one of the most compassionate and wonderful people you would ever meet. Then, in April of 2012, new management (Jay Barrett) took over, and the place went to hell. They are terrible at communication, insensitive to older animals, inflexible in general, and treat owners like second class citizens. Clearly, to Jay, this is less about a love of animals and more about a bottom line dollar amount. Honestly, I lost my dog last June, and Jay made the last month of her life far more miserable than it had to be. If I could shout from the rooftops to never use them, I would. read more

Fetch! is fantastic! After previously having a bad experience with a pet sitter, I've had friends come by to feed my cat when I'm out of town. But now that the cat is on daily medication (which he's not great about taking), I felt bad asking friends to deal with his drama. A friend recommended Fetch! and I haven't looked back! My first sitter was great for the cat but failed to bring in packages for a week, making it clear we weren't home. I gave that feedback and got an immediate response and apology from the owner. Our second (and current) sitter is fantastic - the house looks amazing when we get home and she's endlessly patient with the cat's antics. I love the check in notes, which comfort me that he's doing ok while we're gone. Our sitter was even happy to pop over on a last minute visit when a business trip went long. I'm so happy I found Fetch! and I highly recommend it to anyone looking for a pet sitter! read more

I've been using Lynn and her pet sitters since January 2011 and have nothing but superlative great things to say. I've had my fair shares of bad dog sitters in Washington DC: ones that cancel last minute, ones where my dog comes back with parasites every single time, ones that go missing and don't answer calls. However, Lynn is the only one I've had that is reliable, cheery, loves dogs, and reports back daily letting me know exactly when my dog was taken out and what he did. The assurance I get from Lynn's texts and knowing that even if she had to cancel (which she never has) she would provide a back-up walker, is the reason I continue to use her services. Actually she goes above and beyond the services I hire her for. I highly recommend Lynn and her sitters if you want reliable and trustworthy services, letting you rest easy knowing your pup is taken care of and your home is safe. read more

I've been tremendously happy with Fetch. They really go above and beyond to care for my dog and she's always tremendously happy when we leave her for a weekend in the care of Fetch. They only reason for the 4 star review over 5 is that there have been several instances where I've been told that no one is available. I understand times get busy around the holidays, but I've had this issue on random week days. read more