We have four cats and are planning an international move. We were distraught to find out our…read moreregular vet was not USDA certified and so I decided to come back to Palisades Vet. I had been with them from 2015-2018 until my prior cats had passed away. They were so wonderful with my first two cats that when I saw Palisades routinely does international travel certification, I wondered why I had ever left them. The front desk was friendly and made our lives so much easier by scheduling all four cats on the same day. Even though it has been almost a decade since I've been there, I was treated like an old friend coming back. The vet tech and the doctor gently handled each one of our babies with great care...even our spicy girl Isabela! You can tell they really love animals. At no point were we made to feel bad or shamed for having a spicy cat, which is a really nice change from past vets who would show their disdain for our little girl. The doctor truly understands that animals are reacting out of fear and not malice, which was refreshing. If we weren't moving away permanently, we would definitely make this our go-to place again. Thank you for all the of the helpful tips for international travel!

I went to Palisades vet for many years, and would still be a client had they not mishandled a…read morecritical, life-threatening situation. My dog ate dark chocolate, I immediately called and was told to call the ASPCA poison control hotline. I did, but was on hold for quite a while, so I called the pet poison helpline which another vet had previously recommended. They were able to calculate the theobromine level and give instructions on how to induce vomiting, which I did. I called Palisades Vet back with this information, they asked if I "wanted " to bring him in. I said I needed clear guidance, that clearly I did not want to bring him in and I needed to know whether he needed further care. They said to bring him in. The vet who saw him erroneously assumed that the pet poison helpline did not have veterinary toxicologists on staff, so she decided to call the ASPCA poison hotline and billed me for the cost, about $100. That was an error on their part. But even worse, after having my dog for hours and billing me close to $400, Palisades Vet ultimately told me my dog needed to go to an emergency overnight hospital based entirely on the exact information I provided when I first called. Let that sink in for a minute. It was a critical loss of several hours, in addition to a good bit of money. I emailed Dr. Elliot and she asked to schedule a call to get into greater detail. It was honestly a surprise that she said she thought everything had been handled properly and refused to even issue a refund for the unnecessary toxicology call, despite the fact that their vet was wrong and that it was entirely unnecessary. As for them telling me that my dog needed to be at an overnight Animal Hospital after billing me $400 and wasting about four hours of my time? I took my dog to Friendship, which I should have done from the start. And I guess I have to thank Palisades vet, because I switched to Friendship, which has been far superior in every way! Silver linings. One other thing, we had an emergency appointment after my dog was bit by another dog. He needed three surgical staples and they said I needed to get the rabies vaccine information for the other dog and send it to them. I did that. I told them that the other dog, who we didn't know, came running from maybe 10 yards away and with no prior interaction pushed my dog down and bit him. My understanding is that vets are required to report dog bites to the DC Department of Health. Palisades Vet did not do that, so I reported the bite myself.

LOVE the pics and updates we get at each and every visit! It's great to see our furbabies getting…read morealong with the pet sitters.... playing with them, letting her pet them. It's a great comfort knowing our angels are in good hands.

I've used this company for about a year and a half and have had a good experience with my dog's…read morededicated walker, but anytime a substitute walker is needed there seem to be issues. A decent example is when the substitute didn't have a key to my unit (a key which my dedicated walker has) and saw that the management office was closed (there is a sign on the door saying to push a call button to get in touch with someone from the management office), instead of calling my cell or my emergency contact, the walker just stayed in the lobby for the allotted walk time. This meant that my dog didn't get walked that day. Unfortunately, this wasn't the first time so I write this review as a caution to anybody looking for pet walking services that while this company's dedicated walkers are great, they don't have the best customer service when your walker isn't available and at the price you're paying per walk, it's unacceptable that this type of incident has happened on multiple occasions.

Fantastic service. Used for cat sitting my cats over the years while I lived in Arlington. Steve…read moreinitially came for a first meeting to get keys and has always been very kind. They'll send picture updates, statuses, even done small things like washing the pet dishes too. Can't recommend enough! Much easier than taking my cats to a kennel

I think they brought back the wrong cats. I mean, these cats are so pretty! Shiny, lustrous fur,…read moresmells so nice, breath that isn't fishy, nails that don't scratch me to death, AND THEY ARE WEARING BOWTIES! In all seriousness, i have a hard time keeping my cats still for nail trimming and brushing. Baths are hit or miss, but getting them under a blowdryer or rubbed down with towels results in much screeching (the cats) and crying (me, because I just got scratched all over again.) So i scheduled a grooming session for the two adorable bastards. Not only did they pick up and drop off the kitties, they came back beautifully groomed and with adorable bowties. And it's all so very affordable! I'm a huge fan, and will budget for monthly grooming sessions from now on.

Excellent, reliable, honest and fairly priced service. I'd recommend David for anyone, especially…read moreif you have several dogs, as I do.

David walked my three dogs fault for many months. he was reliable always and very good with the…read morepups. I couldn't recommend him more highly!

Best groomer in DC. I've tried several groomers in the area, and Diva Dogs Grooming is consistently…read morethe best. The owners and staff are kind, knowledgeable, and genuinely care about the dogs. My maltipoo pup is always treated with patience and love, and we've had great experiences every visit. Highly recommend.

My poor King Charles Cavalier got all of his hair chopped off short and unevenly. I was asked if I…read morewanted short or long hair and I said medium with feathering on legs, ears and tail... Here is what I got...

My fur baby loves her time at Playful Pack! I think the report card is so cute and not generic…read more They really know my Gizmo

I have two wonderful, year-and-a-half-old pups who I adore to no-end. Playful Pack's Rosslyn…read morefacility has been absolutely wonderful. I've utilized other day care facilities in the Northern Virginia/Arlington area, but they do not compare to Playful Pack. The staff are friendly and responsive and they instill confidence in me that my girls will receive the best care. The facility is clean and welcoming. The web-services (e.g., online portal, booking and reservations, report cards, photos, live stream) are all unmatched. Further, w/ the Report Cards, specifically, its evident that the staff are getting to know my girls. The comments and descriptions are meaningful and reflective of my pups' very different personalities (i.e., not generic). I've utilized them for day care and boarding at this point and have been very happy. I'll continue to do so increasingly as in-office-time and travel continue to pick up. I've not yet utilized bathing and some of the other services they provide, but plan to do so in the future.

We brought our dog to Playful Pack in McLean for the better part of three years, for both daycare…read moreand periodic boarding. I cannot more effusively recommend them and would give 6 stars out of 5 if I could - they were absolutely fantastic and the best doggy daycare we've ever had. They were attentive and affectionate toward our dog; we always felt comfortable leaving her in their hands in the way we would with family. They were professional, communicative, and accommodating; routinely going beyond our expectations. Their attentiveness showed both in their adapting their level of personal attention when our dog needed a little more (or less) doting (and/or reminders to share the toys with the other dogs), and in their response to when we unexpectedly had to travel and board our dog when she was still under a somewhat complicated, temporary medicine regimen. They seamlessly managed her nightly routine, and even sent us personal photo updates of how our our dog was doing to assuage our concerns in having to leave her behind. Their daily efforts to keep the dogs entertained and mentally engaged were effective and--based on the daily picture updates we received via email--often amusing. All told, the folks at Playful Pack McLean (especially Lester, Becca, and Lauren, but also more broadly the entire team) were wonderful. If we hadn't had to move away, we'd still be bringing our dog there today. We feel confident she still misses her canine and human friends there. And we do too.

No comment. They know who I am. They can pretend they don't but...the staff was great. Best I can…read moresay.

I met Lisa while she was on a walk with a dog near my apartment building. Being new to Glover Park…read moreand away from family for the first time, my husband and I were hesitant to leave our dog, Beau, with just anyone. Lisa is so friendly and knowledgable and I immediately knew she was the dog walker for us! Beau looks forward to his time with Lisa. I know he is well looked after and I enjoy receiving text updates. Lisa is kind, trustworthy, and accommodating of my school schedule that changes semester to semester. I would highly recommend Lisa's Leashes!

I couldn't possibly have higher standards when it comes to my little pup (Oscar) and Lisa exceeds…read moremy expectations every time! She walks him for me 5x a week, and she's the first person he's every gone "potty" for. She truly has a gift with animals, and her text update after each walk is the highlight of my day every time (especially when she includes photos!). I HIGHLY recommend using Lisa for any pet care needs! I can promise you will never be disappointed.

Uncle Robert takes great care of my dogs. They love him! He gives them great treats, too!read more

I used Time For A Walk for a handful of visits over Christmas. The office assistant, Sharon, was…read morevery responsive and also did our client consultation and was a pleasure to work with. My dog's sitter came reliably and I appreciated that he was clearly genuine and honest (ie for one walk he mentioned that Brody mostly sniffed around rather than covered much distance, which is totally true and showed me that I wasn't just getting a canned message about his walk). The only reason this isn't a 5 star review is how tedious the client registration process was. After my initial email inquiry, I was sent a 15 page document to complete, scan, and send back- all before even confirming my service requests were doable or answering my questions about how billing would work. I know there are online portals for walk services that might have made getting set up a little more convenient, and which allow for email walk messages rather than the paper and pen notepad messages. But again, no complaints about the staff or service that would prevent me from recommending this business- just some opportunities for the client-side experience.