We have taken our two dogs to Andrea for the past 3 years. Happy tails always remembers them and…read moretheir special needs, and is always extremely accommodating. Their grooming and bathing services are always top notch too!

Brought my dog in mid-February, had asked for a full groom - wash nails, and haircut. came to pick…read morethe dog up and she hadn't had a hair cut. The owner talked about how the ticket only said wash and nails. I could leave the dog there for the rest of the day and they would do it but my dog hadn't really needed it. The owner went on to say that if I wanted to bring my dog back in 3-4 weeks, she would just do just the haircut. 4 weeks later, I set up an appointment for just a haircut, and confirmed it right then and there - just a haircut. Yes, they understood. I then confirmed again when I dropped the dog off. They understood. When I picked them up, they had done a full groom, which looked fine but wasn't what i asked for. The owner implied I had misunderstood, but wouldn't address that she had said I could come back for just a cut, and she would not answer questions about why her staff had agreed repeatedly to just a cut. She just kept saying she didn't understand the confusion, and I had to pay $150 because they had done a full groom. she wasn't even aware of how much they charged for a full groom at first. She discounted 20%. Her response to me saying I wouldn't be bringing her my business anymore was, "That's fine". This business is not registered with the BBB. I recommend you go elsewhere, but get everything in writing if you bring your animal here.

Our vet has stopped boarding at least temporarily and we were looking for a place to board our dog…read morethat would give him top notch care. They show all their facilities on the website so you can see the accommodations your pet will have. They give each dog lots of private playtime and walks with the staff. Our dog was happy to go with the staff and they gave us a "report card" that said how he did. I'll take our dog here again next time we need to board him for a few days.

We love Montrose!! They provide each dog with individual attention, my dog seems to love it. We…read morehave been using Montrose for about 4 years. The staff have always been very nice. We are so happy we found a place we feel comfortable leaving our dog. We also love seeing our dog's report card at the end of her stay!

Shannon at Furry Friends took incredible care of Archie, our senior rescue with separation anxiety…read more She sent daily photos and updates, which kept us totally at ease. Archie was genuinely happy with her (we have pics to prove it) and when he came home, there was no transition period at all, unlike what we've experienced with big boarding facilities. If you need a pet sitter who truly understands senior dogs and anxiety, Shannon is exceptional. Highly recommend.

Another shoutout to Shannon and company! They do a great Job of taking care of our 2 dogs and 2…read morecats on long trips or day visits. They also take care of cat litter, clean up areas, check mail, move trash cans, and keep the house tidy despite our crazy pups. They all love her work and attention to detail. Her prices are reasonable and she really tries to go that extra step every time. Highly recommend!

Brandi & Perry were amazing! Highly recommend working with them…read more We adopted a one year old mixed breed, Tuck, a few months ago. He's very sweet but started to get rambunctious to the point that my remote work felt challenging. He also started jumping or freezing when he saw other dogs on walks, and he occasionally barked or growled and men. We weren't sure if it was the start of aggressive behavior or just the result of a shelter dog that hasn't been exposed. After doing our research, we decided to do the 3 week behavior modification board and train program. We were really impressed from beginning to end. They shared a ton of information upfront, walked us through their facility (we opted to drop him off) and sent pictures and updates every evening. It became clear right away that they both have a very deep understanding of dogs, as well as a real respect and love for them. Tuck loved them! The best part was the "transition" day when Perry brought Tuck back and spent the day teaching us everything they've worked on together. We are first time dog owners so generally going in pretty blind. Perry gave us a 101 on dogs and the importance of clear and consistent communication. He talked through all of the layers of training and how/why it is effective. We felt this part was SO helpful for us to understand how to be better owners. Then we walked Tuck around the neighborhood with Perry guiding us and then spent time addressing indoor behaviors too. He was flexible and stayed until we felt comfortable with everything. This is a long review so the TLDR: finding a trainer is a big decision and investment so we wanted to get it right. Brandi & Perry were really incredible and beyond our expectations!! Truly worth every penny! Tuck has been doing really great at home and outside since being home. I've been able to work full days with him holding "place" on his cot, which would have been unheard of before!

We couldn't be more thrilled with our experience at Ridgeside K9 in Winchester, VA! We signed up…read moreour Labradoodle, Theo, with Ridgeside K9 with high hopes that they could get us back on track, and Kenny and Sarah Foster absolutely delivered beyond our expectations. From the very first interaction, Kenny and Sarah were professional, warm, and genuinely passionate about what they do. They took the time to understand the pain points that we were experiencing with our new puppy, Theo's personality and tailored their approach to fit him perfectly. I was overseas on vacation, but they shared the progress and transformation pictures and updates every day. Theo is more confident, focused, and responsive than ever. What really impressed me with Ridgeside K9 apart is the care and dedication that Kenny and Sarah brought to the 3-week transformation and the dedicated work with him. It was easy to tell this isn't just a job for them -- they truly love working with dogs and it shows in the results. Theo came home happy, well-behaved, and I could tell during the 2 hour turnover session that Theo had clearly bonded with his trainers. If you're in the Winchester and surrounding area and looking for exceptional dog training, look no further than Ridgeside K9. Ask for Kenny and Sarah -- you and your pup won't be disappointed!

My dog has a great time at the daycare. However, they have lost something of hers every single time…read moreshe is boarded. The daycare cameras need a serious clean and upgrade as well. You can't see a thing through them

I can't say enough good things about Olde Towne Pet Resort. As a puppy parent, I'm naturally…read morehesitant about leaving him anywhere--but OTPR has completely earned my trust. Their live-streaming cameras let me check in on him during daycare play sessions and while he's relaxing in his suite, which gives me incredible peace of mind. The facility itself feels more like a luxury hotel than a kennel, and the team genuinely loves what they do. It's clear they care deeply for every pet in their care. If you're looking for a reliable, compassionate place to leave your pet while you're away, I wholeheartedly recommend OTPR. Their prices are competitive, and their amenities far exceed any other facility I've visited in the DMV. #GiveThemATry

I recently left my 11 year old cat for a few days while I was traveling out of state. He doesn't…read morelike boarding but I hoped having his own room, not being around dogs at the vet, etc. would make him less stressed. He came home and for the past two days has been vomiting and had diarrhea. It seems either because the people stressed him out or because he caught something there that he has gotten sick with, and now I have to see if my vet can fit him in today. Furthermore I know the report cards are misleading because his second day supposedly he had stool, urine, and was eating but when I picked him up his chart said he had only eaten once in four days. The Webcam was also turned off several times, so now I'm worried that he was already sick there and they were hiding that from me. Especially considering the price, I 100% *do not recommend* this place at all. These people are dishonest and not worthy of your money.

I WISH I COULD LEAVE 100 STARS!!! My second time coming to…read morecozy cats and I'm over the moon with them! I will never forget our nail appointment today, my rescued barn cat has never really let me hold her and I showed up today and Ms. Megan brought my liddie out IN HER ARMS! I am so grateful for everyone who has loved on my little babies and helped take care of them. Megan, you are the MVP! I will definitely be using cozy cats in the future!

We've boarded our family dog, Joey, with Sugar Maple multiple times over the last few years…read more Jennifer and her family are kind, welcoming people that have been very accommodating over the years. Joey is always excited when we are pulling up the driveway to SM! While away this most recent trip we changed our plans to extend our vacation, Jennifer allowed Joey to extent his stay which made our time much more relaxing and enjoyable! Upon pick-up Joey was happy, healthy and clearly had been well cared for during his stay.

Before choosing Sugar Maple Farm, we spent a lot of time researching the best possible boarding…read moreoptions in Virginia. The abundance of 5-star reviews reassured us, and we even scheduled a one-night trial stay to test it before our longer family trip. During that visit, we were promised strong communication, regular photo updates, and a high standard of care while we were away. Sadly, our actual experience was the complete opposite. While traveling in Asia, we were told we'd receive regular updates. Instead, we got only three photos over a span of 10 days--and only after multiple follow ups and texts from our side. The lack of communication and unease made it difficult for any of us to enjoy our trip and we knew something was not right. When it came time for pickup, the owner was not even present. Just a few hours before we landed, we received a text informing us that our dog was injured and her teenage son would be there for pick up. There was no explanation, no phone call, no attempt to take responsibility, and not a single follow-up to check on how she was doing after. It felt cold, negligent, and deeply unprofessional. We later learned the injury was a torn ACL requiring surgery. What's most upsetting is that we had clearly disclosed a prior ACL injury in the intake paperwork--on the opposite leg. That information was either ignored or not reviewed at all. There was no transparency, no apology, and absolutely no concern for how serious the injury was. We chose Sugar Maple Farm because we wanted a safe and trusted place. When something went wrong, there was no accountability--only deflection. That trust was completely broken. It's devastating to watch our dog struggle with pain and limited mobility, and to know she now faces a 12-15 week recovery from a surgery that may have been preventable with proper care. We came home expecting to see her happy and healthy. Instead, we're managing a serious injury with no answers on what happened. If you value your dog's safety and well-being, I urge you to look elsewhere. Sugar Maple Farm may have glowing reviews, but our experience was proof that when things go wrong, this facility does not step up.

I have had Caitlin since 2015 walking my beloved 99lb Golden Retriever, Willard. I cannot say…read moreenough wonderful things about Cailtin. She has treated my dog with utmost care and kindness. She has gone above and beyond for me never saying no to me. In addition to his daily walks which Willard loves with Caitlin, she has also picked up him over a dozen times to take him for his bath which she does perfectly herself. She has always been on time, reliable, HAPPY to assist me in any way I have needed. Whether last minute walks, need for an overnight, a bath, or a pick up or drop off at my vet- she has always been there. TOP NOTCH customer service!! Let me add she is sweet as can be and I have trusted her completely to take care of my dog. I give her four stars and A++. Thank you Cat for three years of piece of mind and for making me and Willard so happy!! We miss you and hope if we move back to Arlington you can pick up where you left off! . Wither

I highly recommend this company! I found CRC around 5 years ago when I got my rescue pup. Caitlin…read moreand Herbert have been around pretty much since day one. They have been walking him daily (only taking a short break at the beginning of Covid lock down out of an abundance of caution since I just had a baby) and they have stayed with my pup(multiple times)when I've traveled and have not been able to take him. Not only was he taken care of as if he was one of their own, my plants were tended to and mail brought in. I received daily updates and pictures which I loved. The true testament of how I know that CRC takes the best care of my pup is how excited he gets when he sees them! To him, they are part of his pack. We are CRC customers for life. I promise you and your pet will not be disappointed with them!

I can't express how I lucky I am to have found Happy Tail. Fiorella and her team are extremely…read morecaring for dogs/cats. I had absolutely no worries when leaving Maxx for boarding. She also walks Maxx everyday for 30 min so I don't have to worry about being stuck at work or running late. I know my baby is well taken care of and I get pictures of their walk evet Her passion and commitment is like no other. I highly recommend the Happy Tail team. You can be rest assured your baby is in GREAT hands. Love Happytail !

Fiorella and her dog walkers have been wonderful. Very professional, flexible and responsive as…read morewell as clearly dog lovers. You will get timely updates and know your dog is in safe hands. My recuse can be afraid of strange men and her walker, Moe, has been so patient with her. I've also boarded my dog with Fiorella and she had a great time. I have a lot of friends who use different dog walking services and the amount of care and attention I've received from Fiorella and her team is unmatched. Highly recommended!

We hired them to walk our dog and another family dog we were pet sitting. The dog walkers were…read moregreat and the company flexible when we needed last minute service.

We are so grateful for KSR pet care. They have been providing us with mid-day dog walks for quite…read moresome time and were invaluable when we adopted our second dog this year; our second dog was a scared little puppy mill rescue named Minnie and she needed a lot of TLC. We credit her KSR dog walker, Stefania, with bringing her out of her shell and teaching her to love walks. Stefania got Minnie to enjoy the outdoors and walks when we hadn't been able to. Stefania is amazing, a true dog--whisperer--and our pups love her dearly. We get a report after every walk, with pictures. I have an odd schedule so don't need walks every day and I was worried that would be a problem, but it hasn't been at all. Scheduling is very easy with KSR's website, and I can log in at any time and check it. Communicating with KSR is also extremely easy on their website -- I can message my dog walker or the KSR office. Payment is automatic every two weeks or so. Very convenient. We have also had KSR do petting sitting for us in our home, and that worked out great. This really is the perfect pet care company. Highly, highly recommend. 10/10!!