We've been using WagAlong for a few years now and Ryan and his team have been absolutely wonderful!…read moreThey are flexible, reliable, communicative and I know they take wonderful care of my dog (so much so that he gets excited every time I say his dog walkers name). I can't recommend them enough- best dog care service there is in Reston by far!

The team at Wagalong is truly awesome! They are super professional, communicative and very…read morereliable. I have trusted them for over 5 years ever since my dog was 9 months old. They are a critical part of my support team for a very energetic dog! :)

Just toured giving tree today as my dog got evaluated. Evaluation comes with a free half day of…read moredaycare. Monday through Friday they're open 7am to 7pm. Weekends are currently 8am to 5pm, although they are looking to extend hours to 6pm. Nap time every day is 12-2pm. It's a 12,000+ square foot facility (it used to be the Future Business Leaders of America building) near reston towne center. They started just 5 weeks ago with 5 dogs, and today my dog became #70! While my dog was getting evaluated, the owner, Yong, gave me a tour of the whole place. They have multiple different rooms based on size of dog. They also have an agility training room. They use the GingrApp online portal for booking and records management. Floors are an epoxy resin for easy cleanup and also grip for the dogs' paws. The only downside is that they don't have live feeds for you to watch your dog, and I love spying on my pup while I'm working. Also, while they do have an outdoor space that's a half acre, it won't be open until they get their permit to build a 6' wall (at the moment it's just a decorative boundary-type brick wall that's like 1.5' tall). So for right now it is indoors only, with an outdoor area for potty breaks only. They have referral bonuses at the moment. If you are the referred, you get a free half day(?) of daycare. If you are the referrer, you get a free forest walk. The "comfort" boarding option is just a standard wire crate. Forest view is a kennel with an outside view. Presidential suite is an 8x8 room with a tv that up ur dog can watch. All boarding comes with daycare. I can't remember if it was just the presidential suite or if it's all of them, but it also comes with 2 forest walks. The "day camp" options you see in the menu are add ons to the regular daycare day. They do also offer cat boarding. It's a room with cat trees and cat condos for them to hang out in. Large and clean and friendly facility. They also offer grooming on Tuesdays and Wednesdays. I think I'll be adding Giving Tree to my rotation of daycares!

I have been a customer of Giving Tree Pet Resort for the past couple of years, bringing my two dogs…read morehere for grooming periodically. I also book the Presidential Suite for them when we travel or go on vacation. Our usual grooming charge for both dogs has been around $100 before tip. This time, I was shocked when I went to pick them up and was told the total was $200. One of my dogs weighs 57.2 lbs and the other 23.6 lbs, according to their recent vet records. I was told the higher price was because of their weight, plus deshedding charges. I looked at the pricing grid and did the math myself. The total should have been around $140. After a frustrating back and forth, I found out I had been charged double the advertised deshedding fee and that my dogs had also been put into higher weight categories. I showed the employee their actual weights from their vet records on my phone. She agreed to correct the deshedding charges to what was advertised in the app, but the whole interaction left me feeling like I was somehow wrong for expecting to pay what I had been invoiced and charged each time I had brought them in before. I understand prices go up, but this was exorbitant and, in my opinion, beyond justification. When I got home and looked at the receipt, I also realized the higher weight categories were still being charged. But honestly, the biggest issue for me is this: I reserved a service based on an advertised price and expected to be charged accordingly. Being told at pickup that the advertised price is basically just a "starting point" is incredibly frustrating. By that logic, what is stopping the final bill from being $300 or $500? I love my dogs and have trusted Giving Tree with them, including when we travel. Unfortunately, this experience completely changed how I feel about the business. The lack of transparency and the way this was handled destroyed my trust. I will not be returning.

First time customer, Scheduled an appointment for them to come to our home between 10-12. We called…read moreat 12:15 to get an ETA and they said they would not be coming because the groomer was sick. Extremely unprofessional to not let us know this first thing in the morning as we scheduled the day around this to be home. Understand if someone is sick, don't understand the no communication.

Can't rate on the grooming, but the dog walking service is excellent. We have a stubborn old…read moreBernese Mountain Dog that gets extremely offended when we go out of town without him. All of the Woofie's sitters are so good with him and don't take it personally that he is always grumpy They bring in packages, feed the Betta fish, and even helped me out with an Elf on the Shelf once and saved Christmas

Amazing care! We've used AFPC since 2016 and always had amazing experience, we totally trust them…read moreto walk our dog, and pet sit when out of town. Highly recommend! My family has been longtime fans of AFPC, and have received great care for our pup (Kai) and cat (Hoku). WE've really appreciated the safe, reliable services including daily dog walking, pet sitting, and pet transport as well - since 2016! 5 stars, highly recommend. Our pets love their sitters/walkers and we do too!

We have been using All Friends Pet Care to take care of our cats for over 6 years. They provide the…read moresame person visit after visit so our cats don't have to acclimate to someone new each time. Over the years, our cats have loved each of the few people who have come. The pet sitters are always kind, consistent, and reliable. It's so nice never having to worry while we're away. We even had a minor emergency one year when our freezer defrosted and made a mess. They went above and beyond and cleaned it up! We could not be happier with the services they provide!

I am so happy I found Sit!Stay!360!, Leighann is so wonderful. I just got my 8 week old puppy a few…read moredays ago, and I worried about him being home in a crate during the work day. All my worries we put aside when I got the best pictures of my puppy playing. It is so great that Leighann incorporates training with activity, so I am not stressed about him learning any bad habits. I would highly recommend her company to anyone!

Sit!stay!360 helped not only train our extremely energetic pit bull, but also trained my wife and…read moreI. Our little girl is a lot better with not jumping on visitors and no longer pulling my wife around the neighborhood like a sled!

I have been using Pet Elf for my cat sitter needs for over 2 years. I was away in January for…read morealmost the whole month. Karen O, my sitter, went above and beyond as one of my cats stopped eating. We coordinated multiple home visits, a vet appointment, and post care for my cat. He is doing fine now. Without Karen's assistance and dedication my cat may have died. I also want to give a shout out to Karla, the owner. Due to the ice storm, my condo entrance was buried under 2 feet of ice. She went to visit my cats and found the blockade and let me know. I had to hire a team to dig me out. Karla was able to get access and check my cats. I came home the next day and was also able to get into my condo. Without Karla, I would have arrived with no way to get into my condo. Nightmare! Pet Elf will continue to be my go-to for all my cat sitting needs. Thank you!!

Just an update to how wonderful Pet Elf truly is. They continue to surpass all expectations with…read moretheir kindness and extraordinary level of care. Their entire team is responsive, reliable and so exceedingly professional. I can't recommend this team enough. Your pups will reap all the rewards if you give The Pet Elf a chance with your animals.

Really not sure why this place doesn't have all 5 stars. I went in yesterday and was greeted and…read moreasked by several staff if I need anything or if they could help me find anything. I will be enrolling her in puppy class through advanced. I can't wait to see what we learn. I will update post after the puppy class.

I went to the PetSmart at 11860 Spectrum Dr in Reston, VA on September 14, 2026 around 2:40 PM to…read morepick up my dog from grooming. While I was waiting to be helped, I saw a groomer named Lily Coticchia working with another dog. She was trying to brush the dog, and the dog kept sitting down. I understand that grooming can be difficult when a dog isn't cooperating, but I became very uncomfortable with the way she was handling the situation. I personally witnessed her yelling at the dog and pulling on the dog's legs while trying to get it to stand and cooperate. It honestly made me feel really bad for the dog. Animals can be nervous and stressed during grooming, and I feel they should still be handled patiently and gently. I think this situation should be addressed and that additional training or supervision may be appropriate so that neither a dog nor an employee ends up getting hurt. I do want to give credit where it is deserved. Ana, the groomer who took care of my little dog, did an amazing job. She treated my dog well, and I was very happy with her service. My concern is specifically about what I personally witnessed while waiting in the grooming area, and I hope management takes it seriously.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Olde Towne Pet Resort is a great place for dog daycare. The staff is very helpful and always takes…read moregood care of my dog. He's been going there for daycare for some time now, and he's also been groomed and gone swimming there, all great experiences. To date, I'd definitely recommend them.

Archie went to camp with Gina for three weeks and came home a different dog. I'm still a little…read moreamazed. He's a five-pound chihuahua who shakes when someone new walks in the room and basically lived on my lap or behind my knees. I'd worried a trainer would either give up on him or scare him worse, but from the very first day Gina put so much thought into making him feel safe. She texted that afternoon to say he'd already jumped into her daughter's arms. When he barely ate the first couple days and I got worried, she talked me through it and told me he'd come around, which he did. She took him on long walks around the park and the neighborhood to burn off his nerves before she ever asked anything of him. His crate became his safe spot at her house, a familiar place that was all his in the middle of a busy home with other dogs and parrots and training going on. And she started him on tiny, predictable rules, sitting before a door, coming when called, so he always had something he understood to hold onto in a new situation. She explained that for an anxious dog, knowing what to expect is half the battle. She also refused to pick him up every time he got scared, and warned me that part would be harder for me than for him. She was right. Somewhere around the second week he started smiling in the photos. He was hanging out with her little dogs and her family, going on field trips to the park and coffee shops, staying on his place while she walked away, heeling next to her. He knows sit, place, heel and here now, and he does them for me too. The turnover at my apartment took a couple hours and it was real work. She sat me down and explained everything before we ever touched the dog, then had me practice with Archie while she corrected what I was doing wrong. She's kept sending reminders and answering my questions since, including a few dumb ones about shampoo and brushes. Here's the part I still can't get over. We went to a party a couple weeks after he got home, which is a huge deal for Archie. He sat on other people's laps. He licked hands. He barely cowered. Six weeks ago he would have spent the whole night shaking under my chair. Everyone at the party noticed and commented on the change in his demeanor. I was a proud mama that day! If your dog is the anxious type, the one who hides, trembles, won't eat around strangers, or has to be carried everywhere, I really want you to hear this. A lot of trainers are set up for big confident dogs and don't know what to do with a scared little one. Gina does. She never rushed him, never forced him, and never made me feel silly for babying him all these years. She reads a nervous dog and meets them where they are, then slowly builds them up until they can handle the world on their own. That's exactly what Archie needed. I honestly feel like Gina is just getting started with him, and I'm already thinking of when I can work with her again. If you have a tiny, anxious dog and you're on the fence, go with Gina. Archie is a different dog and so am I. Thank you again for everything you did for him, and for me. Archie sends smooches. Sheri

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

This place has cut my Shih Tzu's hair for almost 3 years and always gave him a beautiful cut. They…read moreare patient and everyone there is very skilled at grooming. Highly recommend.

Looking for a new groomer as the previous one left an inch-long abrasion on my dog's face and then…read moredenied it. I called Fur Factory and mentioned that I just need a cut as I typically bathe my dog and comb her out right before bringing her in. She is tiny and doesn't do well with industrial size blow dryers. I let her know that I prefer to come first thing in the day if possible and wait for her as opposed to crating her. This has never been a problem with any groomer (they call it a straight-through) and I did this with my last dog over the course of 15 years (sadly, that groomer retired). At first she said I could bring her in first or last thing in the day and I said sure, I'd be glad to do that. Then all of the sudden, she did an about face and turned me away and said her grooming facility would not be a good environment for my dog because they are so busy and there is always too much going on lately. She said her groomer has too much on her plate or something to that effect and then discussed her own health issues, which I tried to sympathize with but she kept talking over me. I tried to explain that my dog loves people and she would not be a problem, but the woman kept talking so fast and continued talking over me. As I was trying to get a word in and let her know how she was coming across, she just hung up on me. I feel for anyone with a medical condition however I have never been treated so rudely by what is supposed to be a professional business. No potential customer deserves that. My dog is a very sweet small dog who loves people so I don't understand the immediate judgement from someone who doesn't even know my dog. It made me feel just awful. Based on the conversation first thing in the morning that left me feeling disrespected, unheard, dismayed, and disheartened, and the judgement she made on my sweet little girl, I would not recommend them at all. It was such an awful experience and left me quite unnerved. I've never encountered anything like it. Something appears to be going on there. They may have been good at one point but to me it now seems like they have too much going and do not care about getting new customers, treating people with respect, and in fact turn them away.