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    Fur Factory

    4.3 (79 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 weeks ago

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    Bonnie T.

    We have been brining our Welsh terrier here for grooming in the past 10+ years. They give her the best haircut and we will not take her anywhere else!

    The mats I cut out AFTER the haircut
    Becca G.

    A very sloppy haircut for my goldendoodle. It was our time going to Fur Factory and it was also our last. I acknowledge that my dog had some matting when I brought him in this morning (poodle mixes are notorious for having them), but I didn't expect to find mats AFTER the $87 four hour grooming session. I had to trim uneven strands of hair on his ears and face and cut/brush out four forgotten mats. It also looks like they cut his eyelashes which I didn't ask for and would NEVER ask any groomer to do -- eyelashes serve a purpose. When I picked my dog up, he was barking in a panic which I've never heard before so I was definitely not going to bring him back when I found all of the mats. We're taking the ride out to South Riding from now on for a less expensive but very clean grooming in half the time. Very disappointed with our experience at Fur Factory.

    Here's a list of services!
    Jessica G.

    I would first like to address Kim's 1 star review. She obviously uses Yelp... So if she looked on here, she would have seen that I posted a picture of the prices long before she posted. Yeah... It's weird that in this day in age some establishments do not have websites. However, "old school" people still exist which is why I posted the picture of the prices to help everybody out. I think that was a very unfair 1 star review. I'll most likely be taking my dogs back here later today. I have 2 chihuahuas who won't stay still for me to cut or smooth out their nails. My girl will stay still for any groomer doing her nails but my boy... He's a different story. This is the first place to do his nails where he remained mostly calm without having to be fed a treat every second. This place is significantly better than PetSmart grooming. The last time I went to PetSmart I felt like my boy was in danger of getting hurt. You could tell that they were young and inexperienced. At Fur Factory, they are more "seasoned" and the great job they did for both of my pups proves it. Thank you Fur Factory for doing a good job and being reasonably priced.

    Chris S.

    So, so very glad we have finally found a compassionate and talented groomer for our pups. Like most people we are pretty careful with our "fur babies" and we pay attention to their demeanor when picking them up from a service. When we picked up our two dogs they trotted out like they were leaving a puppy day camp, smiling, happy and not the least bit stressed. The cuts were also perfect, just as requested with no burns, cuts or hot spots. They smelled good, they looked good and were no worse from the experience. The staff was friendly and compassionate and clearly liked their furry customers. When greeting you at reception they take the pup the we're working on from the work table and place them in a holding crate - this is truly in consideration for the safety of the pets. In summation I highly recommend this place. Take your pets here l, you will not regret it!

    Milan after her spa day at Fur Factory in Reston
    Jim F.

    I just relocated back to the area and have tried a couple of different places for my two standard poodle's grooming. Let's just say that the third time is the charm! Melissa did an excellent job on my girls! She is friendly and listens to your requests. Very professional and has a natural love for dogs. I highly recommend this place. ***Warning -there are a lot of cute pooches in there and you will want to take them all home haha!!**. Thanks Melissa and team! Great job! A++++

    This place is amazing! My dog came out look the best she has ever looked- Clean, happy and super cute! I will be bring her back to the fur factory from now on! I had no trouble getting an appointment and the staff was very nice. Very reasonably priced as well. It was $70 for my doodle and other places I have taken her have been well over $100.

    Clyde, Goldendoodle 5 months, first cut! :)
    Rachel R.

    Two days shy of his 5 month birthday, CLYDE got his first real cut today at the groomer. With August upon us, we thought it was time he get a little cooled off. He had a puppy bath and sanitary trim last month but this is the first time he got hair cut off and the works. I was nervous going in about losing his cute look but he turned out SO great and he is still our little Teddy Bear (literally had someone say that while out walking this afternoon)! It definitely brought out the red undertones that was under his ombré hair but my husband and I are very pleased! We are so lucky to have found a great groomer! Happy #doodlemama and happy #doodle! Thanks Dawn & the whole Team!

    I take my Shih Tzu, Louie, to Melissa at Fur Factory. She is absolutely fantastic and completely understands Louie's likes, dislikes and quirkiness! Louie had a bad experience with a local grooming chain months ago and I vowed to find another awesome groomer. Melissa is the one! I highly recommend Fur Factory in Reston.

    Susie is fantastic! She did puppy's first groom on my 11 week old Shih Tzu and I couldn't be happier with the result.

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    5 years ago

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    7 months ago

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    10 months ago

    Everything! Making the appointment was super easy, and they did a fantastic job on our little dog!

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    11 months ago

    Amazing dog groomers! Best in reston for doggies! Absolutely perfect summer cut for maltipoo!

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    8 years ago

    I LOVE Fur Factory and so does my dog! He always comes out so happy and loving life. Dawn and team are the best in town!

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    Page 1 of 2

    Ask the Community - Fur Factory

    Review Highlights - Fur Factory

    Dawn and Fur Factory work very hard, are awesome at what they do and, most importantly, do it with so much kindness.

    Mentioned in 11 reviews

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    Pretty Paws

    Pretty Paws

    (131 reviews)

    We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.

    I have been going here for over 6 years - I found the post I originally made about this place…read more WELL. 5 stars no longer applies. I moved away to NY for 6 months and when I came back I went straight to the same groomers my Pup had been to since he was a puppy. I called to make my usual appointment and was asked To resubmit veterinary information again in a rude manner. Then when I arrived I was greeted by a new face at the desk. A man who said he was hired to do everything the right way unlike "before". Yet when I Asked if they were under new Ownership the man said, "NO" Here are my following reasons for their 1 Star- 1. New ownership Yet the man at front desk outright told Me ownership did not change. WHY LIE About the switch? 2. Price- increased and they even charged me. Handling fee bc they said my Dog was unmanageable, yet, the previous owners LOVED HIM. 3.customer service- new guy upfront-He was unprofessional and unpleasant. I shouldn't have left my dog especially because I felt Something was off with this man's energy. But I summed it up to maybe he was having an Off" Day. He was just rude and unkind, unlike previous owners. He would go on and on about how he was there from out of state bc his mom was unwell so I also felt bad for him, but I was also on a tight schedule. I just found this to be extremely unprofessional. Get this- I tried something new with my pup for the first time and had his tail Colored ( safely of course bc this is practically my Son). The man comments- he's not a fan of Color but to each their own. That owners who dye their dogs should do their research on how bad it is for their pets... uh really? I just ignored his unwarranted opinion but was quite upset by it. 4. going to trust myself and my pups initial reaction when picking him up. He use to love Going to the groomers and now he's terrified. 5. I paid extra for teeth cleaning which I could tell was not done and they did not trim his dewclaws which was previously always cut. At pick up, even though I was trying to get out of there as much as my dog was, the man proceeded to lecture me about taking care of my dog at home, so that he is not so matted, and that is why they had to shave him all the way at this point, I was so traumatized I just wanted to get the heck out of there, so I just paid and left as unhappy as my pup was. Oh and before I could finish paying the man asked if I was going to tip bc it is customary... really!?! I'm in the service industry I'm well aware... Never going Back - sad about the changes!

    Park, Bark n' Scrub - Mobile Pet Grooming - Maria is a genius!

    Park, Bark n' Scrub - Mobile Pet Grooming

    (47 reviews)

    Downtown

    We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

    Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

    Canine Carousel Pet Salon - Bulgarian Yorkie fungal infection on body and face with hair thinning. Her nose was abraded & treated with antibiotics.

    Canine Carousel Pet Salon

    (28 reviews)

    Very easy to schedule an appointment, you don't have to wait weeks to get in. They do a wonderful…read morejob on my Cavalier King Charles spaniel. He is always happy when I pick him up. I was desperately looking for a groomer and was so happy to find Canine Carousel. Also, very reasonably priced.

    In order to provide proof of the results of myself and two other dog owners whose dogs were groomed…read morelate summer 2023 by Canon carousel in Herndon I am providing photographs of two dogs that were damaged at that dog salon. Initially I thought these guys provided exceptional haircuts but their bedside manner isn't the best. He's pictures show that myself, and another dog owner as well as a neighbor's dog were all struck with loss of hair, itching, inflammation from what veterinarians are saying tested positive for fungus. Moreover, while the lady that grooms Shih tzus is absolutely fantastic and my Shih Tzu experience no problems my other dogs did and it's taken months to get everybody back on track. What's worse is that these people don't take responsibility for the damage they caused and they're not exactly the most polite people when you're in the shop. The American Miki was fat shamed and clearly not treated equitably as seen by her hair regrowth which is caused tremendous stress for the family. In the photograph provided you can see her hair is finally returning but her body remains inflamed because of the systemic response she had to the fungus. None of us are returning so that's just five less dogs which means nothing to probably these guys since they treat us all like we're disposable anyway.

    Fur Factory - groomer - Updated May 2026

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