Kate's K9 Pet Care is exceptional. I was nervous about starting a relationship with a service that…read morewould be entering my home when I was away. They are extremely professional and responsive. They make it really easy to reschedule or cancel services. They were also not put off by my dog's special needs. I really enjoy getting his "report card" at the end of walks and picture updates. You can tell they care about the pets and people they work with.

I can't say enough positive things about Kate and her team. They are truly wonderful, thoughtful,…read morecaring people who will treat your pet like family. From the first meeting, in which Kate personally came to my home to meet my dog and understand his needs, Kate has been amazing to work with. My dog was old and required patience and some special care, which Kate and her team went above and beyond to accommodate. When my dog passed away, I received the most thoughtful card and beautiful flowers - again, so far above and beyond. I would provide Kate's K9 Pet Care with my highest recommendation. You will not find a more loving, thoughtful team focused on great service and providing an abundance of love for your pet. On top of what great people they are, the online system and app are incredible easy to use and convenient. A wonderful service who deserves your business.

Unfortunately we can no longer recommend Leila Knows Best for dog boarding. We were frequent and…read moreloyal clients for years, but the relationship changed over the last 10 months as Moe increasingly focused on how to extract more money from us instead of cultivating a continued positive client relationship. It started with less and less updates and photos when we boarded our dog. When Moe did provide updates it was usually in conjunction with an offer to purchase credits for future stays (which we did and later came to regret). Then Moe started asking us to pay additional fees for stays we had previously negotiated and paid for, going so far as to request those additional fees while he was already watching our dog. This behavior started to make us feel uncomfortable in continuing to use his services and more concerned about leaving our dog in his care. Moe's behavior did not present as someone thankful to clients that consistently supported his dog watching business. We had been loyal clients for years and, this year in particular, had already used Moe's services nearly every month with more scheduled trips through the rest of the year. Despite our concerns, we continued to use Moe's services since we had pre-paid for two more stays through the end of the year. That changed when we requested to reschedule one of the stays. Well in advance of the trip, we asked Moe if he was available for a week the month before our trip. He confirmed he was, but when we requested to reschedule our original trip to that earlier week and use the pre-paid credit, Moe stated he was no longer available. When we referred him to the cancellation policy on his website, he offered the credit, but wouldn't let us use it until the end of the year. We reminded Moe that in the years we've consistently used his services, we have never rescheduled, and explained the importance of rescheduling our trip. Moe subsequently offered to board our dog for the requested week, but wanted an additional $150, despite our pre-paid credit exceeding the amount of time we were rescheduling for. We felt hustled and tried to handle this issue privately, but Moe stopped responding to us. Unfortunately we have lost over $1,000 in pre-paid and unused credit--a costly mistake that we won't be making again. We're sad that our relationship soured in this way, but we could no longer trust Moe and would suggest prospective clients be cautious about doing business with him.

The best pet sitters ever! Our pup Prince was in great hands , i knew from the moment I dropped him…read moreoff. Moe made us feel very comfortable leaving him with him. He right away won Prince trust with cuddles and Leila Moe's dog was the sweetest ever!! She was so sweet to Prince , even when prince would jump on her and bark ( as he is still a puppy ) he is extra playful! I recommend to anyone who does not want to leave their pup alone for a few hours or day. They will care for your pup / dog with love and just as of it were their pup. They also shared updates with me through the day, with pics and i just felt at ease. So happy to have found them and we will use their services in the future for sure! Also, thank you for the last minute accommodation!

I have brought my dog here several times and the service/staff have always been great…read more Easy to schedule appointments and easy to get in contact with. The doggy daycare along with the boarding is great for my dog.

Friendly staff and lots of walks! Recently boarded my pup there for a month and she was happy and…read morereceived lot of attention. Grooming was great - they even cleaned her teeth! Only quibble would be nice to revive more updates automatically - facility did provide updates/photos on request. Good value for this area.

Be careful of this one. Will agree to watch your pet and cancel on you at the last minute leaving…read moreyou thrashing to find a replacement two days before you have to leave the country. Not willing to try to find a win-win situation in a difficult position and will ignore you if you have a concern or question things in their contract. They are on the expensive side too....Good thing I found out early. This is not someone I'd want nor trust to watch my babies. I recommend looking elsewhere. I'll be sure to pass on to my military family because we don't need the added stress in an already stressful situation. Would give zero stars if it were an option.

I know it's always a bit unnerving having someone come in your house that you trust with your Fur…read moreBaby but I have to say The Unleashed Pet has been amazing!!! The owner and staff are all very professional and so organized and I appreciate that I have the same person each time. I love how the time with my dog is tracked and then emailed me when done - along with a cute write-up and always a fun photo of their time! I highly recommend them!!!

This review is only based on the lack of response and not for any services provided…read more I saw their mobile truck in my neighborhood one day and I was happy to discover a mobile grooming. Well, I called them and it went straight to voicemail in which she says to send her a message on Facebook (not everyone has Facebook smh!). I left a message requesting a quote/appointment. I also texted them and a week later and no response. You can say a lot based on a business response, so thanks I guess. See attached image.

I highly recommend! She took great care of our Nestlé and did a great job! She traveled to us and…read morethankfully had an opening because he needed grooming badly. I am pleased to have found someone who had the availability, knew what they were doing, and took care of our dog who can sometimes be difficult. I will be booking again!

I have been using Alexandria Pet Care for years to care for my fur babies when I'm out of town…read more Their care team is very responsive, and they always provide details/pics of my pets to put my mind at ease. Their client app is user friendly and allows me to change pet care information effortlessly. I would recommend them in a heartbeat. Thank you, APC for all that you do!

Chose this company to watch our cat while we were on a trip last month. Staff were attentive,…read moretimely, and sent frequent updates while we were away. Pricing was affordable and fair for the work involved. Got some extremely kind comments from every staff member that showed their genuine care for and experience with animals. Would recommend to anyone in the area.

I recently took my little darling Parmaranian, Winnie, to Crispy Paws. I was a little nervous…read morebecause she had never been boarded. However, after meeting with the owner, Chris, I was taken in by her welcoming attitude and caring personality. After chatting with her for a while, I felt my little doggie would be well cared for while I was away for 14 days.

From the owner: Crispy-Paws offers in-home boarding, doggy daycare, convenient pet taxi pick-up and drop-off, and…read morebathing services for dogs up to 40 pounds. Your pets are family to us, so we provide top-notch care and a loving environment for every furry friend. Chris, our owner and Pet CPR certified caregiver, ensures your dog receives personalized attention, daily playtime, and plenty of cuddles in a cozy home setting. Whether you need reliable daycare or a safe place for overnight stays, Crispy-Paws is your pet’s home away from home, giving you complete peace of mind whenever you’re away.

Unfortunately, I can't recommend Dogtopia to any dog owner…read more My dog came home smelling like urine on multiple occasions, contracted kennel cough more than once, and repeatedly came home with deep gashes on her side. Our vet bills became astronomical. Every time I asked what happened, I got the same response: "We don't know." Then came the excuses--she "probably ran into a wall." Once is an accident. Multiple times is a pattern. (Picture of her cut attached) When my dog was injured, there were never any real answers. Conveniently, the cameras always seemed to be unavailable whenever an incident occurred. Instead of transparency or accountability, I was met with excuses. The most heartbreaking part was watching my dog's personality change. She went from eagerly walking into daycare to planting herself on the floor and refusing to go into the back with staff. She had to be physically coaxed forward because she clearly didn't want to go. As her owner, it was obvious she was stressed. The customer service was just as concerning as the care. Marla was consistently defensive, dismissive, and unwilling to take accountability. I personally witnessed her raising her voice at customers, and I experienced that same treatment myself. It wasn't an isolated bad interaction--it was a pattern. She went as far as telling me that our dog "is a rescue, so it's not surprising she's a bad dog" Absolutely horrible and concerning for someone who's job is working with dogs from all backgrounds. There were also numerous times when our calls went unanswered, yet someone would immediately pick up if we called from a different phone number. Whether intentional or not, it left us feeling like our concerns were being avoided. What I cannot understand is why Jeff allows this level of customer service to represent his business. The way concerns were handled reflected a culture of excuses instead of accountability. The difference after leaving Dogtopia was night and day. We found a facility and trainer that prioritized structure, safety, and individualized care. Today, my dog is confident, relaxed, and genuinely excited to go to daycare. Looking back, I regret not leaving Dogtopia sooner. This was, without question, the worst experience I've ever had with a pet care business. If your dog can't tell you when something is wrong, you have to trust the people caring for them. Unfortunately, Dogtopia gave me every reason not to.

If I could give negative stars I would. Do yourself a favor and pay a little more for your pets…read morecare because whatever you're saving by taking your dog here will be paid ten times over in vet bills. They don't have enough staff for the amount of dogs in their care. I should've known better when the stench of urine slapped me in the face on my first visit but I assumed a dog just recently had an accident. WRONG!! It always smells like that in there. If they don't care enough to do something about that smell as a first impression, they don't care about the business or its customers.

I'm not sure why this business isn't advertising their new ownership and management, but I WILL!…read moreHere recently they've gone above and beyond, and I was curious. Brianna is the new general manager and it seems like she's getting stuff DONE! I've noticed new store items like Open Farm, even the hard to find Open Farm products like the frozen meatballs and the new probiotic food that we've been looking high and low for!!! And today they've started renovating the building, specifically the day care rooms it seems. AND! The new groomer ROCKS! She did absolutely everything I asked for and more. My Berniedoodle, Mishu, absolutely loves it there. Sometimes I wish I could drop myself off for day care!!!!!!

Sam, Bri, and all the other employees greet my dog with enthusiasm and take good care of all the…read moredogs. When I was injured, Sam and Bri would help bring Medley out to the car for me. I feel confident leaving my pup in their care, and I am very grateful to them.

Mike and his team are reliable, caring, and trustworthy! I get pictures of my two cat daughters…read moreevery day that I'm on vacation to put my mind at ease while I'm away. I truly couldn't ask for a better service to take care of my babies. I highly recommend them!

We were very uncertain about what to do with our Chihuahua when we moved to VA. Previously friends…read moreand family stepped in to watch him. He is very shy and isn't very friendly towards new people so it's nerve racking to find a place where you feel he will be cared for properly and loved in all of his grouchy Chihuahua glory! Once you get through that part he is a love bug. We went to the local PetsMart and had a bad experience just talking to the people there and knew he couldn't go there. That's when I looked on Yelp and found this place! It had great reviews and I saw that they had experience with Chihuahuas! It's nice to know my dog would be staying in a home(with lots of space and a big back yard) with experienced people who loved animals! So much better then a cage! I was very nervous when I dropped him off....ok I cried! Do you think he's spoiled???!!! Beth helped me feel so much better because she took the time to send me photos, tell me how he was doing, and talk with me while he was staying with her. After the first photo I immediately felt at ease and thankful we made the decision to leave our dog here. I really appreciate that Beth takes the time to do this and it really shows that she cares about animals and her job. I feel comforted to know that my dog has a safe place to go the next time his "parents" are away!