LOVE using iDog for doggy daycare. Laura and Karen are so nice and it makes me not feel bad about leaving my puppy home alone when both my partner and I are working. He is also slow to trust but fell in love with them right away. He doesn't even really care when I leave him for the day anymore. I love that they send pictures and tell you a little about the dogs' day. The small group in a home setting also gives me a lot more peace of mind. My guy really likes to nap on a couch after playing with his buddies and he is welcome to do so there. Highly recommend! read more

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Andrea & Javier are - bar none - the best. I don't just say that, I'm actually comparing to several others in the area. Last Friday we had a cat-sitting emergency. Problem: The company we originally hired had not properly set the cat-feeder so our cat had not eaten for the whole day, and possibly for the three days prior. She's a geriatric cat who needs to eat every six hours. By the time we identified this problem it was late at night on a Friday, the other company had closed (basically 9-5 hours) and could not be reached. Solution: Andrea & Javier. They were the only ones to reach out to me within the 20-30 minutes that some other companies here are on Yelp are apt to respond to (Yelp has this information) AND were able to take on the emergency. I had sent a batch message to pet-sitting companies in the area and within 20 minutes Andrea called me on my cell phone. By this time it was close to midnight. I told her the situation and she was very sympathetic and agreed to go in, fix the feeder and feed the cat that night. They were very communicative during the process. After they fed her, we contracted them for the remainder of our trip. Conclusion: Andrea & Javier really are the best of the best. Their sympathy, availability, & work ethic are impeccable and you want someone like them to take care of your pet while you're away. read more

I love this service. Great value for money, I can tell the dog walkers care about my dog. I love getting the email about their walk each afternoon--it's a reminder that someone is paying attention to my little buddy. Great communication. Highly recommend! read more

WOW. Andrea and her team provide such prompt and excellent care. Our assigned walker is Joyce and I have such peace of mind knowing she is looking after my beloved pups during my super long week days. I recently moved to the area and it has been such a blessing to find a pet care company that truly looks after their clients. Thank you from the bottom of all four of our hearts! -The Rodriguez's read more

iDog - Dog Walkers Near Me

I have worked with iDog since it's inception and I couldn't ask for more caring, efficient, and seamless customer service. I never have any fears or concerns when I know my dog is in the very best hands. Some reviewers may complain about pricing however I'd rather pay a premium for the care of my dog with standard, consistent dog walkers and they love what they do. In my opinion, they are exceptional in their services and I'm glad I stumbled upon iDog. As a side note: I first met Andrea when I was in California for work and my dog walker canceled on me late evening for the next day. I was distraught when I emailed Andrea, co-owner of iDog. She responded immediately, reassured me she would be able to take care of my dog in the morning (even on short notice). For someone to be responsive, kind and empathic to my frazzled mind- I knew I didn't need to look any further on who would watch, walk and board by dog in the future. read more

This service didn't work out for me. I found communication to be spotty and walks to be shorter than promised (and paid for). Probably fine for an adult dog, but I would not recommend for puppies who need frequent walks throughout the day. They were all very nice though! read more

We have been using iDog since May 2017 for daily dog walks and some boarding services, and they have been nothing short of fantastic! Our main dog walker, Karen, has been great and tremendously flexible. She even went out of her way to help us we were in real bind at Thanksgiving, offering to board our dog last minute. Since then, Karen has watched our dog additional times when we were away. He is always excited to see her and is very animated when we get to her building. iDog has been a great addition to our "dog family" and has been reliable all around. read more

Entitled and overpriced. Price is structured to penalize and manipulate for simple changes. Horrid condescending and arrogant customer service. Dozens of better services to be had without the hassle of over pricing and manipulation. Update: Even their comment to this review shows their entitled arrogance and ignorance. Like all the other dog services don't pay their workers a living wage? Like all the other dog services don't have well trained walkers? Absurd and proves the point. read more

Andrea and Javier at iDog have taken care of our mini schnauzer puppy several time now and we couldn't be happier with their service! It's obvious that they both adore pets and it shows through the quality of their service. Our 6 month old puppy gets excited every time that she sees either Andrea or Javier and always comes home exhausted (which is a nice bonus). They take care to ensure that dog personalities are compatible to ensure there's minimum doggy drama and our puppy has benefited from the socialization that they provide. They make sure to provide updates regularly so you'll always have that piece of mind your dog is in good hands. I recommend iDog to all my friends and will definitely continue to utilize them. Just have to make sure our dog doesn't defect and refuse to come home...... read more

We are fairly new clients of iDog but our experience has been great. Javier and Andrea came to our home to meet us and our pup Jaco and they are seriously dog whisperers! Jaco gets super excited when he meets new people but they quickly calmed him down and made him feel at ease. Our regular walker is Hass and he is wonderful. Jaco clearly adores him and loves their adventures together. He sends great photos and makes sure Jaco gets fresh water and a treat after every walk. We had a slight issue with our bill and scheduled walks and my fiancé called their office and Andrea handled it in minutes. You don't get put on hold and passed off to a customer service person who has no idea who you are. Their team is wonderful and it's easy to see how much they love the dogs they take care of! Thank you to everyone at iDog for being so awesome! read more

Andrea is so amazing. I schedule her for two days for a business trip when I had yet to schedule the flight. I then realize, I did not have coverage on the morning of my return flight which ended up being delayed. I texted Andrea, and she not only came to my rescue, she reminded me the pups had not had their morning meds, she asked for the okay to give them and updated me on the time she gave them as one pup is on a every 12 hour schedule for pain. I just got the report with pictures of the walk. Needless to say, when I get home , I'll not stressed about my pups. read more

iDog - Nitro loves Idog - Dog Walkers Near Me

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We tried iDog when we moved to the DC area in early January 2018 and it did not work out with iDog after the first 2 days. We did try on our part but iDog said after the first walk they would not be a good fit for us and our two miniature schnauzers. Fortunately we have a dog walking service (the company I should have used first) which has nicely worked out, and now I have a good point of comparison which I feel compelled to share by presenting the following questions: Why during the meet and greet did Karen come into the apartment and "corner the dogs" in the hallway rather than walking into the main living space and helping to assert a more calm state? (Especially with miniature schnauzers) Why during the meet and greet did iDog try to sell us on all kinds of services (in home sitting, boarding, etc) when we were just trying to assess how/when the dog walking needs and logistics would be worked out? Why during the meet and greet was I put on the defensive about 1) iDog's inability to find parking in Rosslynn (not my problem); and 2) their concern about the apartment concierge not being at the front desk to provide the service key and, therefore, I should consider giving iDog their own personal key (which if iDog knew our building better they should know this is never a problem)? Overall, as the client when I provided candid feedback after the meet and greet, iDog was successful in pretending that the customer should be concerned with these issues and conveyed the impression that they are the only dog walker in town (which they are not). If you are one of the many dog owners providing iDog high ratings, as a dog owner, I am happy for you, but the customer base should know of all customers experiences, good and bad. read more

Excellent excellent service!! I have been using iDog since moving to Virginia at the end of last year. Javier and Andrea make you feel like family. Every time we go out of town and I left my two small dogs behind, I know they are in good hands. Javier takes the best dog pictures as well. Thanks for taking care of our babies!!!! read more

The iDog team has been phenomenal. We started twice-a-day walks when we got our 8 week old puppy. They were understanding as we worked to potty train, and helped us get him on a routine schedule at a young age. As he's gotten older, he's grown to enjoy his time with his pet posse more and more - playtime with iDog is probably his favorite time of day! We're especially grateful for the experience we've had with Karen, who both provides the absolute cutest photo updates and stories from the time she spends with our pup. I also love the home-based boarding service that iDog provides. When we were away on vacation for a week, Andrea and Javier brought our puppy into their home, and treated him with the same love and care they provide for their own dog. This home-based service is not something I could find elsewhere, and it was important to me that our pup was in a comfortable home, versus alone in our home or in a kennel. We had a few hiccups in the beginning when we were learning how the primary/backup walker system worked and how to install a lock box so they could more easily access our apartment; but, on the very rare occasion that a walk was not delivered within our puppy's 1-hour window, Andrea and her team responded professionally and addressed our concerns. We're excited that iDog is along for the ride as we watch our puppy grow! read more

We got two puppies last year and did a lot of research on many dog walking services. We decided to go with iDog and couldn't be happier. Karen has been amazing with Bodhi and Hopper. They both get so excited to see her and we know she is taking great care of them. iDog has been very flexible with our schedule and the app with daily updates is a great feature. read more

In planning for an emotionally charged cross-country journey to Arlington my wife and I hoped to find a responsible person to stay in our hotel suite with our little Chihuahua while we attended a funeral at Arlington Cemetery last week. We learned there are few dog sitters, walkers, etc. who are willing to provide the service we hoped to find. Fortunately, we discovered Andrea and her company, iDog. From first contact, Andrea was helpful and professional and her prices were very reasonable. We were fortunate that Andrea herself was available to stay with our little dog. We scheduled her to arrive at our hotel about an hour prior to our anticipated departure to the funeral and she was right on time. She even texted that she was on her way prior to her arrival, as well as sending us a status report and photo of our little pooch while we were gone. Thank you, Andrea, for taking good care of our little Belle and for relieving what would have been another big stress for me, my wife and Belle if a kennel had been our only option during an already difficult time for us all. read more

Great experience! Friendly staff-really love that they update you with photos of your dog after the walk. Would definitely recommend!

IDog is an excellent pet sitting service for our dog. The walkers are reliable and adaptable. They send updates with pictures after each visit. Scheduling is a breeze using their online portal.. We have had only good experiences, Rain, snow, ice or sunshine, the dog gets walked, fed, and doted on. Highly recommend. read more

Andrea and Jeff have been great! Since switching to iDog it's been extremely easy to schedule visits and their online portal provides tons of information on what's happening with the dogs (text updates, pictures, and a list of everything that happened during the visit). We had a few times where we needed last minute visits and they were super accommodating. We're those crazy dog people and it's nice to know we have reliable sitters when we need them! read more

iDog - Dog Walkers Near Me

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We have used iDog since August 2017, for walking and boarding our dog, Brody, who was a four-month old puppy at the time we retained iDog. Our primary walker is Karen and she is fantastic! Brody has been boarded with iDog multiple times. Each time, he has stayed with Karen in her home for several days. We don't worry for a second when Brody is in Karen's care. She keeps us updated daily with pictures and detailed notes about Brody and she consistently provides care that exceeds our expectations. For example, when Brody's appetite was lacking, she tried different things to coax him to eat and she provided us with specifics for the "winning approach." On more than one occasion, Karen has generously sent Brody home with one of her own dog's toys that Brody loved and played with the whole time he was with her. Approximately four days per week, iDog takes Brody for 30-minute excursions in the middle of the day. As I mentioned, Karen is our primary walker, but Dixon, Taylor, Laura, or Andrea might walk him depending upon the schedule. All walkers are consistently prompt - arriving within the same hour-long window of time each day - and provide Brody with much-needed mid-day play time. We are always provided with detailed reports and pictures via the iDog app so that we know how Brody's doing while we're at work. iDog gives us great peace of mind that Brody is in good hands each day! read more

The iDog team has been an incredible help in our lives. We regularly schedule walks for our 6- month-old black lab. What I love about iDog is how often they communicate with us - we receive an email/text after each walk which summarizes they're interaction with our pup and includes a photo. iDog website is easy to use, and the team has always been responsive to our scheduling requests - one thing to note is their 24-hour policy for requests or cancellations (which is well within reason, but can be frustrating if you have flexible/inconsistent work hours). Within the first month of meeting our dog, Andrea made a recommendation for changing her diet based on seeing signs of stomach sensitivity - and the recommendation really helped our pup! Just goes to show how observant and loving the team is toward animals. I highly recommend iDog if you're looking for daily/weekly walks or pet sitting. read more

Andrea and Javier have been taking care of our daily dog walking needs for 5 or so months now as well as sporadically dog sitting for us for the same time period. I have two larger dogs, one of whom is very "particular" about people, and she has bonded well with both Andrea and Javier. We recently moved from Arlington to Alexandria, which we thought meant we'd have to go through the hassle of finding services to replace iDog as they weren't currently covering that area, but fortunately, they were able to accommodate and now we have coverage with no lapse. When Andrea and Javier brought the new walker for the area, they managed our dogs' transitions and the girls are both quite happy. read more

Andrea is so great with our little pup Sophie...We trust her immensely and feel completely comfortable with her in our home and with our 10 year old Jack Russell! read more

My dog Kira fell in love with the people at iDog. I had to go out of town for a week for work. I contacted iDog and their prices were great for the services they provide. Not only did they feed, walk, and bathe her, but they updated me constantly with texts and pictures. Knowing how happy she was definitely made my decision easy for the next time I go out of town and need her to be taken care of. If you are in need of great pet care, I definitely recommend iDog. read more

I wish I could give more than 5 stars - Andrea, Javi, Stella, and the whole team are the best in the area. We discovered iDog after working with Stella at another company on training our standard schnauzer puppy, Riker. When she joined iDog, we followed her so we could continue training our pup, and since then they are our one-stop shop for all things dog care. We have done "Urban Distractions" training with Stella, daily dog walks, day care, and boarding with iDog and have been thrilled with the care and attention the iDog team shows to their customers (canine and human). It's clear that they truly love what they do. Here are a few highlights of why we love iDog: -In-home daycare - our pup gets to play with other dogs during the day in a safe place. PLUS they do pickup and drop-off, which is great because I don't typically drive to work -Communication - Javi and Andrea are incredibly prompt in responding to requests, no matter the time of day. -Training - Stella's training courses are fantastic. She is very experienced in dog training, and our pup absolutely loves her. She has helped us with all the behavioral issues that come with having a high-spirited and stubborn puppy. Plus she walks him almost every day, so she helps reinforce good behaviors -Walking - after every walk we get a report of where they went, how Riker behaved, update on his "business," and always a few cute pics. -Reliability - They are always on time -The "extras" - They go above and beyond for their pups. Our little guy has had some stomach issues, and they have been helpful suggesting solutions, such as other foods and supplements to help him feel better. Thanks to the iDog team for all you do for us and our pup! read more

We chose to go with iDog since they had great reviews on yelp and planned to purchase a package of dog walking services. Our meet and greet was set up with Dixon and Jeff, the primary and back up dog walkers, and it went really well. They met our dog, got the lay of the land and learned how to access our building. It was made clear from the meet and greet that the dog owners do not contact the dog walkers via phone and to only use the iDog portal to communicate with the walkers. That being said, we did not have any phone information from any of the dog walkers and I made sure to have the iDog portal open so that I can address any issues immediately for the initial dog walk. On the very first scheduled dog walk, it all went downhill when the 2nd back up, Taylor, of whom we did not meet or know of was sent to our apartment. We were not notified that Taylor would be coming to walk our dog, therefore she was not able to get into our apartment complex. Taylor claimed she called but she did not leave a voice message or text letting us know who she was and her issue of getting into the building. We do not have any of the dog walkers phone information so her number is unknown to us. I had one missed call from a Virginia Beach phone number and the person did not leave a voice mail or text. Taylor waited until the last minute of her 30-minute walking session to finally send an email in the iDog portal to let me know she could not get in the building to walk our dog. I responded to her immediately with instructions to get into the building but since it was the end of the 30-minute session, she did not respond and let Andrea handle the rest. I feel that Andrea or someone from iDog should notify the customers ahead of time if the primary and back up walkers are not able to make the appointment to walk the dog. I would prefer not to allow strangers of whom I never met into my home while I am not there. The pet owner should have the option to allow someone else come into their home or just cancel the walk for that day's session. Andrea charged us for the walk anyway claiming that Taylor was here for the entire visit and did all that she could to get access to the building. Taylor did not do everything she could to get access and should have left a voice message or sent a text, but she did not. I am only assuming her number is the Virginia Beach number since she did not identify herself. Andrea was not open to hearing our concerns, therefore we cancelled all of the dog walking services after a horrible experience with Taylor, Andrea and lack of communication from iDog. Our major concerns with iDog were 1. Strangers coming into our home without proper notification; 2. Lack of effective communication from iDog; 3. Operations manager unwilling to hear our concerns and work with us to resolve the issues read more

I was emailed today by the cofounder of the company: * told every company is different and best way to communicate is through emails, blogs and so on - when I signed up, I was told ALL communication would be done through the customer portal. I have emails from July and not one newsletter in them *Holiday notices, in response to my emails, I was told that a holiday notice was sent out-again thinking all communication was to be through the customer portal, I either said yes or no. Did not look at the website that lists two different prices for holidays. And the company will tell you that they are compensating their walkers, ask any dog walker (former dog-walker myself) and the company is more than likely keeping the money, and bonus-they charge the whole week of Thanksgiving and Christmas. *24 hour cancellations- I have two dogs, and when I signed up, I asked what would happen if I canceled the walk for the small one. I was told that it would not be a problem, that I would be credited because my bigger dog would still be going out. There was no discussion that if the Lab went to the park or if there were two different walkers, I was told there would be no problem. But yet again , I was charged and given a reason why they could not uphold their end of the bargain. *Also, if you can't use a lockbox where you live, it is two extra dollars a walk. Sadly I can't have one where I am unless it is for real estate or something. *And if they have your keys, they don't collect them from the walker if the walker goes on vacation. **To idog not professional bad mouthing other companies, and your communication and systems "suck"for lack of better word, and it is only a matter of time before karma comes around. I gave you guys a lot of money. read more

We contacted iDog around 12:30am after another petsitter failed to set the automatic feeder incorrect ly twice in three days. Andrea came in late and took care of my cat. I actually accidentally called her back later that night and she picked up the phone. read more

I've had a great experience with iDog. My dog has anxiety and is very shy so he isn't the easiest dog to find a caretaker for. I'm able to go on work/personal trips without worry knowing that the team from iDog is watching over Teddy. They provide pictures and updates after/during their visit so I am constantly aware of any situations that arise. They have been incredibly flexible when it comes to scheduling visits. I would highly recommend them to anyone who is looking for a dog sitter/walker! read more

Love iDog! Responsive, professional, thoughtful, and competitively priced. Their website is easy to use, and they sent photos & checklists of care items completed, during each visit. I felt very comfortable leaving my furry loved ones in their care. I got home to two pets who seemed happy and well-cared for. I highly recommend them, and I will turn to them again and again in the future. read more

My experience with iDog has been nothing but great. It's obvious that Andrea and team love dogs; they go above and beyond to take care of yours while you are way. We've used their in-home dog sitting services a couple times now for our dog Murphy, as well as their dog walking services. Our first experience with them was a last minute booking over this past Memorial Day, when are original sitter had to back out due to a family emergency. They were totally understanding and made sure we were covered over the busy holiday weekend. It makes us really happy to know that our dog is being cared for so well, and gets plenty of exercise while we are gone. We often get updates from them while we are out of town, as well as photos of Murphy. They communication is great and we never have to worry. Overall, the iDog crew is awesome -- I would highly recommend their team to anyone looking for pet sitters or dog walkers. read more

The idog team is great. They are always really responsive and easy to get ahold of. The pictures/messages from walks/stays is a nice feature that is offered. My dog always loves staying with them when I'm on vacation. read more

I have used iDog multiple times to walk my Ridgeback, Samson. Most of the time, I am reaching out to them fairly last minute (within 24 hours or less) and they have always been able to accommodate me. They always send pics of the walk and are great with follow up. I would definitely recommend them! read more

My dog loves iDog. She is very happy with their service and that she gets to see Karen on a regular basis. I pay the bills and am a former dog walker myself. IDog is professional and I know my dog is getting a good walk, some midday affection and I am reassured she is being well cared for. I highly recommend iDog. read more

The best dog walking service I've ever used! When we rescued a Lab last year, the poor guy had real trouble adjusting to life in the city; scared of trucks, startled by squirrels and unable to walk on a leash. We had a Meet n Greet with iDog, who took serious interest in helping us all get settled. We passed notes from our trainer, and the instructions were meticulously followed. It is such a relief, and great fun, to get a daily email with photos after each walk. Our dog also loves his weekly park excursions. Fantastic, loving, reliable care from pet lovers! (Thanks, Auntie Karen and Unca Javi!) read more

We have been using iDog since the Spring of 2017, and have been very pleased with the service. The online booking system works well, and we always receive a verification of each appointment in advance. We get an e-mail report and photos shortly after each visit. There has never been a missed visit. A great plus for us is that they offer in-home boarding and local transportation, which is an enormous help for those who travel frequently (previously we had been using a much larger facility for boarding, which our dog really disliked). We have been very happy with each of the staff we have been assigned, most recently Laura and Karen, who truly love our dog, and take great care of her, whether on regular walks or boarding in their home. Highly recommended. read more

Andrea and Javier are the best. Our shiba inu puppy, Taro, needed boarding for the weekend, and I felt very uneasy leaving her at a mass boarding facility, especially for our first time apart. Luckily, iDog provided the perfect solution - for Taro to be able to stay in her home area while staying with people who would give her attention and walks instead. iDog also has a wonderful online system to communicate with Andrea or Javier, to request services, to keep track of scheduled services and pay securely and easily. I received daily reports and pictures while I was away and prompt responses whenever I messaged them. Also, Andrea fit me in for a very last minute walk when I needed it with Dixon, who also sent me a report and a picture at the end of Taro's 30 minute walk. They also make sure to update you on their pee/poo, water, etc. on this report, which I very much appreciated. Taro is overjoyed whenever she runs into any iDog member, she loves them! Will continue to use iDog for any walking, daycare, or boarding services Taro might need, and definitely recommend others to do so as well. Thanks Andrea & Javier! read more

We used them for the first time this past weekend. Not only did they send us pictures of our dog mellow when they walked but updated us on how his walk was with him. When we came home from vacation, they left mellow a thank you card and a toy. We will be using them again in the future. read more

I had a great experience with iDog from our initial conversation to picking up my pups Louie and Scully! I first reached out for some more information and received a very polite and friendly reply from them. They walked me through everything and all my concerns, taking the time to make sure I had a complete and total understanding of the services and how we could integrate my pets personal needs. Although pricing wasn't the cheapest its definitely worth every penny for the security and sanity it afforded me throughout their stay! The team walked me through the entire sign up process, including the online booking process. The entire team took the time to do a meet and greet to quell my worry, it went smoothly with both my usually shy pups so I wasn't worried about leaving them in iDog's care. They were very flexible with timing and all coming to meet the three of us which i highly appreciated, they really made us feel like they were treating us like family and would tailor their services to fit Louie and Scully's personalities. Its not just something they advertise its something they really do which is not the case with most pet care companies in the area as has been my experience. During the stay I received constant pictures and text message updates, and even videos, of my two pups having a blast, it looked as if they just wouldn't want to come home! The constant and clear communication made it easy to trust they were caring for them as I required and made my trip much easier! They went above and beyond bathing both of them as well so they were nice and clean when I arrived back home. I will definitely be using them for pet sitting and dog walking in the future and highly recommend anyone looking for loving, dependable, communicative sitters that will truly care for your pet to reach out to iDog and use their services! I really did experience the iDog difference! read more

I cannot say enough good things about Andrea. Our dog, Reilly, does not go with just anyone, and Andrea has worked patiently with him so that he feels comfortable going with her on his walk. He is a very large dog and guards his house very well, so it takes someone with discipline and patience to overcome that. I highly recommend Andrea, especially if you have a large or difficult dog. I always worry when I travel and leave him and Andrea always sends me notes with pictures. She is the best! read more