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Alexandria, VA

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Whole Dogz

3.8 (145 reviews)
Open • 7:00 am - 7:00 pm
Updated over 3 months ago

Services - Whole Dogz

Dog daycare

Pet boarding

Pet sitting

Whole Dogz Photos

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Recommended Reviews - Whole Dogz

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Reviews With Photos

This is the response I received from the owners of Whole Dogz, when I attempted to file a complaint.
Stephanie B.

Positive: Bailey's spot to meet her friends and brother to play; 3 hour packages; Close to Old Town Alexandria. Negatives: Bullying tactics after launching my first complaint by one of the owners happened over the span of a few months; unsolicited advice from owner that went against qualified vet directions after first complaint; Uses objective data like camera footage, but the organization does not have the skills to asses or mediate a situation using both subjective and objective data. Recommenation: Owner and staff training on professionalism and customer service; Subjective perspective: I have a great relationship with two other daycares who are close to home. Whole Dogz was not a good fit for me. I was trying to speak because the owner kept interrupting, I choked in my mask and pulled it down. I apologize for taking off my mask when I left the building. I was very upset with the treatment and the accusation of not memorizing a rule. I needed to be calm for my pups before I interacted again. They feel the energy. I will not be recommending or contacting this business again. *** NOTE: I stand by my review after Mary (the owner's comment). Please notice I questioned their skill-set and not their character, despite the false accusations. ***

Sarah Y.

I was trying to find a good daycare for my dog, and I wanted this to work out but it just didn't. The website and email/messaging system are dysfunctional and difficult to engage with but the real problems came when I went to "tour" and separately for my pup's evaluation. The "tour" was basically nothing, as you're "not allowed" to see the areas where dogs are. But I was able to see the kennels for overnight boarding, which seemed standard, though we just stood by the entryway there so I didn't see much. The man who gave me the tour seemed very disinterested, and it felt like I was bothering him but I tried to stay hopeful. I booked a follow-up eval to bring my dog in, so the day came and we went in at our scheduled time, except there was no one to be found at the front. Like completely empty, and no one in ear shot or anything. I said "hello" as I don't see a bell or knocker, but no one came. We stood around for a few minutes, but then we heard some really loud howling going on. My dog starts freaking out, and then I just got a bad vibe, so we left. I understand places are busy and staff need to go into the other room for things at times, but if someone books a time to bring their puppy in for the first time (and I told the man this), you probably should try to do a better job of welcoming them and attending to them at their appointment time. I may give it another shot in the future, but it kind of put me off for the time being. As a follow up based on Mary's response here (attached), I'll just say that your tone and approach, Mary, is exactly what I would expect based on my experience with your business and thanks, but no thanks. As far as the tour upsetting the dogs, I understand, but it seems odd to not have at least an area/window/door through which one could view into the play area rather than only by the camera. Beyond that, though, my dog isn't a cup of coffee, and just because you have a storefront in the front of the facility doesn't mean your sole purpose is merchandise or that you should view people's fur babies as such. To clarify: I didn't wait in line, as there wasn't anyone around, even after waiting well past my scheduled appointment time. Not that I should have anyway if an appointment was made, but there probably should be someone at least listening for the front, from a safety perspective. The interface of your site and messaging is difficult to use and not user friendly; a suggestion would be to use actual email. Your enrollment form doesn't allow various response areas to be filled; a suggestion would be to fix this so people can provide the most accurate information about their dogs. I notice you didn't address the customer service issue I mentioned during the tour, which is fine, because it doesn't seem like customer service is a top priority, but maybe it should be. An by all means, leave your storefront unattended to keep prices low for other people using your services but maybe invest in a bell or knocker so people can alert your workers that they've arrived especially when they've worked to schedule an appointment at a specific time.

The awesome dog shop in the main entry
Morgan M.

Had an awesome first time experience here! I took my two dogs (golden doodle and basset hound mix) for an evaluation and got to watch them happily go into the room with all the doggies on camera! They stayed for a full day of doggy daycare after they passed. I even got to watch them play all day on the cameras with my phone. The shop downstairs is so cute and charming, full of dog food and treats and toys and anything you could possibly need! I toured the boarding suites upstairs and wow I was impressed at the luxe setup all the dog's have!! Someone sleeps at the facility every night so there will always be someone there to care for your pup. I have never boarded my dogs when I go on trips before but this place has made me consider it an option. I can't wait to go back and neither can my pups!

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5 months ago

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Pet Care Team

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7 months ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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5 years ago

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Mary K.

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2 years ago

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2 years ago

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4 years ago

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5 years ago

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3 years ago

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Mary K.

Thanks very much Paul.

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1 year ago

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5 years ago

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5 years ago

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Mary K.

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3 years ago

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Mary K.

Thanks Andy!

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2 years ago

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7 years ago

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2 years ago

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12 years ago

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4 years ago

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4 years ago

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Mary K.

Thank you! We totally enjoyed having your pups with us!

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5 years ago

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Mary K.

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3 years ago

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Mary K.

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4 years ago

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Mary K.

Thank you! We love Berkley and the whole Plumb clan!

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4 years ago

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Mary K.

Thank you! We love your babies and you!

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6 years ago

Extremely high turnover, poorly managed, and overpriced. One small business i will never support again.

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8 years ago

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Mary K.

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12 years ago

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3 years ago

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4 years ago

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Mary K.

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12 years ago

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4 years ago

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Mary K.

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12 years ago

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12 years ago

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7 years ago

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Mary K.

Thanks so much, we love seeing Miss Kona!!

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Page 1 of 4

Ask the Community - Whole Dogz

Got here at 650pm to pick up food for my dog but they were closed. What are the updated hours?

I am really sorry. I think staff thought all daycare dogs were gone but they shouldn’t have closed the doors until 7 pm.

Don’t See Your Question? Ask Away!

Review Highlights - Whole Dogz

“Patrick, Mary and the staff truly love what they do and each doggie that comes to play or stay at Whole Dogz.”

Mentioned in 23 reviews

Read more highlights

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(16 reviews)

Unfortunately we can no longer recommend Leila Knows Best for dog boarding. We were frequent and…read moreloyal clients for years, but the relationship changed over the last 10 months as Moe increasingly focused on how to extract more money from us instead of cultivating a continued positive client relationship. It started with less and less updates and photos when we boarded our dog. When Moe did provide updates it was usually in conjunction with an offer to purchase credits for future stays (which we did and later came to regret). Then Moe started asking us to pay additional fees for stays we had previously negotiated and paid for, going so far as to request those additional fees while he was already watching our dog. This behavior started to make us feel uncomfortable in continuing to use his services and more concerned about leaving our dog in his care. Moe's behavior did not present as someone thankful to clients that consistently supported his dog watching business. We had been loyal clients for years and, this year in particular, had already used Moe's services nearly every month with more scheduled trips through the rest of the year. Despite our concerns, we continued to use Moe's services since we had pre-paid for two more stays through the end of the year. That changed when we requested to reschedule one of the stays. Well in advance of the trip, we asked Moe if he was available for a week the month before our trip. He confirmed he was, but when we requested to reschedule our original trip to that earlier week and use the pre-paid credit, Moe stated he was no longer available. When we referred him to the cancellation policy on his website, he offered the credit, but wouldn't let us use it until the end of the year. We reminded Moe that in the years we've consistently used his services, we have never rescheduled, and explained the importance of rescheduling our trip. Moe subsequently offered to board our dog for the requested week, but wanted an additional $150, despite our pre-paid credit exceeding the amount of time we were rescheduling for. We felt hustled and tried to handle this issue privately, but Moe stopped responding to us. Unfortunately we have lost over $1,000 in pre-paid and unused credit--a costly mistake that we won't be making again. We're sad that our relationship soured in this way, but we could no longer trust Moe and would suggest prospective clients be cautious about doing business with him.

The best pet sitters ever! Our pup Prince was in great hands , i knew from the moment I dropped him…read moreoff. Moe made us feel very comfortable leaving him with him. He right away won Prince trust with cuddles and Leila Moe's dog was the sweetest ever!! She was so sweet to Prince , even when prince would jump on her and bark ( as he is still a puppy ) he is extra playful! I recommend to anyone who does not want to leave their pup alone for a few hours or day. They will care for your pup / dog with love and just as of it were their pup. They also shared updates with me through the day, with pics and i just felt at ease. So happy to have found them and we will use their services in the future for sure! Also, thank you for the last minute accommodation!

Dog Gone Walking & Pet Care - Beth's foster pup JJ

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(56 reviews)

Braddock Road Metro, Old Town Alexandria

Mike and his team are reliable, caring, and trustworthy! I get pictures of my two cat daughters…read moreevery day that I'm on vacation to put my mind at ease while I'm away. I truly couldn't ask for a better service to take care of my babies. I highly recommend them!

We were very uncertain about what to do with our Chihuahua when we moved to VA. Previously friends…read moreand family stepped in to watch him. He is very shy and isn't very friendly towards new people so it's nerve racking to find a place where you feel he will be cared for properly and loved in all of his grouchy Chihuahua glory! Once you get through that part he is a love bug. We went to the local PetsMart and had a bad experience just talking to the people there and knew he couldn't go there. That's when I looked on Yelp and found this place! It had great reviews and I saw that they had experience with Chihuahuas! It's nice to know my dog would be staying in a home(with lots of space and a big back yard) with experienced people who loved animals! So much better then a cage! I was very nervous when I dropped him off....ok I cried! Do you think he's spoiled???!!! Beth helped me feel so much better because she took the time to send me photos, tell me how he was doing, and talk with me while he was staying with her. After the first photo I immediately felt at ease and thankful we made the decision to leave our dog here. I really appreciate that Beth takes the time to do this and it really shows that she cares about animals and her job. I feel comforted to know that my dog has a safe place to go the next time his "parents" are away!

Welcome Waggin' Pet Sitting

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After adopting a kitten we realized that we were going to be going out of town at least once a…read moremonth over the spring and summer and knew we couldn't keep asking friends to come over to take care of him. So we found Jon and Janelle through their website and decided to give them a try. They came over to meet our kitten, Calvin, and he warmed up to them immediately. They outlined their service and fees and everything turned out just as they had explained. It's a little nerve-racking giving your keys to someone you don't know to come in your home when you're not there, but Jon and Janelle were extremely friendly and made us feel at ease, plus it was nice knowing they would be the only ones that would be coming into our home and not an employee. Over the course of time while we lived in the area, they came and sat for our kitten at least 10 times. It was such a relief not to worry about the well being of your pet when you're away. They even give you updates after every visit letting you know if anything came up while you were gone, how your pet ate and behaved, etc. Their prices are the best around and they always had availability when we asked, even during Christmas and Thanksgiving! Overall Jon and Janelle run a great business and we were sad that we wouldn't be able to use them anymore after we moved out of the area. If you're looking for an affordable pet sitting service that is upfront, trustworthy, and really good with your pet, look no further!

I have been using Welcome Waggin for just about 3 years now and could not be any happier! My two…read morecats are always a little bummed out to see me when I get home from a trip because I think they miss their daily play time. I would highly recommend this business for anyone looking for a pet sitter for a resonable price and extrordinary service!

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The walker's for Fairy Tails are amazing! My 12 yo French Bulldog is very, very attached to me…read more(COVID has made it worse!) but every day, between noon and 1 she wakes up and runs for the door for her daily walk! She always walks with other dogs at my request and normally they walk for more than her allotted time. She always comes back happy and, more importantly tired. Megan and her crew are amazing so if you're looking for a walker or anything else for your pet give them a call.

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Whole Dogz - pet_sitting - Updated October 2026

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