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    VIP Pet Elite

    4.1 (70 reviews)
    Closed 8:00 am - 7:00 pm

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    Reviews With Photos

    Sasha smiles every time we visit! It's why I keep coming back.
    Emily M.

    I have been going here for years. Both of my golden retrievers have loved this place! I keep coming because the haircuts are fantastic, and the dogs come out happy. Not every groomer understands how to care for a Golden's coat. I love that this place understands the importance of protecting a Golden's dual coat. They understand what cut is best for my dog and I feel that they truly care for her.

    They always do a great job and cut her just how I like it.
    Melodie B.

    I've been taking my Bichon here for 2 years now and they do an amazing job. The team cuts and washes Marlee exactly how I want it. She always comes home happy, soft and smells great. The staff is nice and flexibility and really takes pride into the look of the dogs. The price is a bit high but they are true professionals.

    'Before' pic in front of van with Sarah.
    Marcy C.

    Called Sarah and her mobile grooming service to groom my 4 year old Yorkie and was able to make an appt for the following week. I was not disappointed. The whole process took a little more than one hour (my dog's hair was somewhat short from a previous cut 2 months prior). Riley came out looking exactly as I had hoped and discussed with Sarah. Beautiful with pizazz! Sarah also took the time to give me great tips for the drainage in my yorkie's eyes.. Sarah is a true professional and I can totally understand why she is award winning. Will use her again for this excellent and convenient service.

    Boone
    Mike C.

    This place is great. I get my dog's nails trimmed here and they are the best by far. For whatever reason, the dog seems much more comfortable walking after I get his nails trimmed here than other places I've tried. They also have lots of treats that my dog loves.

    It's a little tie!
    Sunny B.

    I highly recommend this place!! If you want to pamper your pet look no further. From facials and pedicures (yes--there is special nail polish for your pet), to mobile grooming and taxi service, VIP has it all! I recently moved to the area and was looking for a place to get my yorkie groomed. VIP Pets is right around the corner and has great yelp reviews. I sent an email requesting pricing since I didn't see any listings on the website, and I also asked about the yelp offer ($20 for grooming). The owner, Guzal, responded and said she had never heard of such an offer, and that it was a mistake generated by yelp. However, she said they will honor the offer at the salon because it is the right thing to do! That's great business! Making an appointment online was easy, and I received confirmation right away. When I showed up for the appointment (on time) the door was locked and no one answered the phone. I waited 15 minutes until Guzal pulled up. She apologized; bad traffic. Guzal was very helpful in trying to make my nervous yorkie feel comfortable. She did a great job grooming him, finished his look with an adorable tie, and even gave him a dog-friendly fortune cookie for the road! All around great customer service.

    AFTER
    T B.

    Hi Tracy! Tracy has now cut my baby Bash (ragdoll/siamese) twice. Bash has very, very long hair, and due to myself having a lung disease, and fur was everywhere and I was coughing all day/night when her fur reach the almost adult(?) stage. Therefore, I decided to give VIP a try. The process from bath/shave to completion was about 2 hours. Bash was a bit distressed when we arrived but Tracy took her out of her crate and she melted in her arms, which is strange because she allows no one but me to barely touch her when we are at home. Bash was very calm with Tracy and allowed her to bath and cut her without having to strap her for the first shave/cut. Tracy told me the first person to try and bath her, Bash jumped out of the tub, lol, and they had to rebath her again. She did have an accident or two, but overall she did well. Her fur was clean, soft, nails cut and she was a happy camper. My daughter teases Bash about being "bald and naked and she is looking for her fur" lol, but I truly believe Bash likes the shorter hair better. She still grooms herself, but nearly not as much and no more hairballs to clean up. Mommy doesn't cough all night long any more due to the tremendous amount of fur. We are truly happy campers and I hope Tracy is around for a long time. I requested through email that they post kitty photos, as I have had a great experience, and have had others ask who shaved her and only have my photos to show. Hoping VIP will add kitty photos. Thanks so much!

    We went for a different look today for Otis and adore it!
    Mariann T.

    Otis was groomed again today at VIP in Old Town and he looks adorable. I am so pleased with VIP. Parking is right outside the door, they are so friendly and knowledgeable and Otis loves going there.

    Pups!!

    Wow! Our stinky pups smell soooo good now and they are so soft!!!! Our German Shepherd was shedding so bad and now she is soft and fluffy. We are very grateful to VIP Pet for their amazing work!

    Look at my new haircut! (Sarah did an amazing job!)

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    2 years ago

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    8 years ago

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    6 years ago

    Will definitely use them again! 20 years experience and genuine love for pups can't beat

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    7 years ago

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    Guzal A.

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    6 years ago

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    Guzal A.

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    8 years ago

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    Guzal A.

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    Guzal A.

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    Guzal A.

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    Guzal A.

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    Guzal A.

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    Guzal A.

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    Guzal A.

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    7 years ago

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    Guzal A.

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    Guzal A.

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    Page 1 of 2

    Ask the Community - VIP Pet Elite

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    Review Highlights - VIP Pet Elite

    I am from out of state and my daughter highly recommended Vip Pet Salon when I came in town.

    Mentioned in 7 reviews

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    From Head to Tail Spa - Post groom

    From Head to Tail Spa

    (231 reviews)

    After several disappointing experiences elsewhere we finally found our go-to grooming spot! The…read moreteam here really understands anxious pets - they gave our nervous pup special attention and offered a quiet space to help her feel comfortable. However she didn't need it and was able to roam with the other dogs at the spa. Special shout out to Vee (Vi?)! She was super attentive and took the time to understand our preferences and make sure we were on the same page about the style we wanted. When we got home, our dog was her usual playful self (at other places, she'd come home stressed and subdued). It's clear they treated her with patience and care. The results were exactly what we hoped for! We've made this our regular salon.

    The staff was friendly at drop-off. Unfortunately the haircut was horrible and the follow-up was…read morefrustrating. After the terrible groom my partner was told to come back for a they would fix it for free. She scheduled the appointment pointing out that she wanted the complimentary service (see photo) and when I picked her up they told me it was roughly $125. I told them I had a free service and they saw that in the system but that's not what they did. I overheard the lady behind the counter whisper that we were willing to pay the difference even though it is their fault . At that point I was unwilling to pay but my partner was at work and had already paid the entire amount online so that I did not have to have any issues. They reached out to the owner and we were assured that she would reach out to us and fix it. My partner reached out to Jodi (the owner) and she did not respond. This was in February and it is now May. I waited to post this in hope that I wouldn't have to because they would make it right. I understand that the groomer needs to be paid because the work was completed but their mistake shouldn't have been my problem. Oh I forgot to mention how we came about the complimentary service. The original cut was HORRENDOUS (see photo) my partner wrote a review about it and they offered us a complimentary bath and tidy to take it down. She agreed and removed the review(shady). All I want is my partner's money back. This review did not need to be posted but I hate that fact that we were taken advantage of by this business.

    PetSmart

    PetSmart

    (227 reviews)

    We bring our cat to Petsmart to get our nails (claws) clipped. They also brush her, clean her ears…read moreand such. We're very happy with their service and how they treat Chloe.

    I would caution anyone NOT to board their cats at the PetSmart PetsHotel on Richmond Highway in…read moreAlexandria.The information on their website is patently false; they don't do any of the things that they claim they do. We had such a horrible experience and feel a tremendous amount of guilt for trusting that they would take care of our cat. After a short stay, our healthy 1-year old cat was returned to us lethargic and clearly traumatized, with serious episodes of vomiting and diarrhea that ended up in a $2,500 vet hospital stay. A quick business trip turned into an ungodly expense. We were promised an update during his stay as well as a "Pawgresss Report" when we picked him up, but received neither, likely because he wasn't adjusting well and it was easier for them to keep that from us. They didn't even do a basic medical check when we dropped him off, which again was supposed to happen according to their website. I reached out to the hotel manager, Arden, once he was admitted to the vet hospital two days after his stay, and described our experience. She "seemed" very sympathetic and assured me that an incident report would be filed and that someone would get back to me ASAP. Well, here it is 4 days later and I still haven't heard from anyone; I would have thought that they would want, at the very least, an update on his diagnosis/condition to prevent an outbreak at their facility. Nope. Clearly, what they say and what they actually do are at odds. Don't be like me and get caught up in the flowery language used on their website to describe their facility and services; it's all disingenuous, if not patently false. I fear our poor cat will never get over the trauma of his visit at the PetsHotel on Richmond Highway in Alexandria, Virginia

    VIP Pet Elite - groomer - Updated May 2026

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