Had my dog washed, brushed, and nails clipped. A day of beauty. The staff were all pleasant, did all that I asked, were reasonably priced, and my Daisy seemed to enjoy herself. What more could you ask? Recommend. read more

Butchered my long hair outdoor cat. Rather than comb out matted areas and sparingly shave areas as needed to remove mats, Shelly shaved her entirely - body, legs, and around her face. My cat is 8, she has an annual grooming and she has never once been butchered like this. If the groomer was not skilled enough to remove matted areas with a brush rather than without wholly shave her, they should have called to ask me what I'd like to do. My outdoor cat now has no protection from the elements until her fur regrows in 4+ months. I am devastated every time I look at her. read more

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I took my little boy today for the whole grooming process. We are new to the area and I was a bit nervous to leave him. Upon walking in? It was clean and well maintained. After I handled the proper paperwork (shot records etc) the groomer came out and sat down to get to know my little guy. He is always a little standoff-ish with new people. Never aggressive just nervous. But she was calm and sweet. I told her that he HATES HATES HATES his nails clipped and I had given him some puppy CBD before coming in. She assured me that they would take him back for his nails promptly so it didn't wear off. Anyway... I came back a couple hours later (they call you when your doggo is done) and he was in wonderful happy shape. The price was very em reasonable and I highly recommend them!!!! We will be coming back! read more

We moved to the area and gave Pretty Pets a try with our new puppy and we just love Eboni... she is awesome, kind, and thorough. Our puppy love her too! read more

We are new to the area and I found Pretty Pets online. We previously had Shadow groomed at a big chain store (you know the type) and the cut was marginal at best for the same price. Oh, and he was extra long due to COVID so I'm sure more work than usual. Thank you for giving Shadow a nice summer cut, we'll be back! read more

Pretty Pets - Before... - Pet Groomers Near Me - Alexandria, Virginia

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Caveat Emptor - We used this business before the current owner took, we gave them a 5 star review. We have sent five different dogs, even rescued dogs that we fostered before they went to their forever homes. In fact, we had such a good relationship with the previous owner, they wanted to use our dogs for a grooming competition. When the new current owner took over, during the first visit they hurt one of our dogs. They did not mention it to us when we picked him up, it was noticed when we got home. We took pictures and took him to his Vet. Thankfully, everything turned out fine. We quit using them, until we got a Groupon. As a strong believer in using local businesses, we thought we would do our research and give them another try. The first visit went fine, hence a second visit. When we went to pick him up, things went bad. Not wanting to get into the assorted details of what happened, we will not go back. This is what we all should expect at a minimum from a groomer or anyone we entrust our puppies to: 1) They will not hurt the dog and if an accident does happen, they report it to you when it happens. 2) They will cut the dogs hair according to the breeds standards, and if they are not able to do this, they will let you know in advance. 3) They will not be rude to you, their customers, and if it does happen they apologize. 4) They listen to you, their customers, and not yell at you when they report any of these issues. read more

Amazing service! Will definitely be coming back. Milan looks and smells amazing and she was nothing but excited before and after the grooming! read more

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So I came across this business on Groupon when I was looking for a groomer for my miniature poodle. I've gone to a couple places before and they can never cut Thomas's hair the way I'd like. THAT HAS ALL CHANGED!!!! The staff here was just amazing! Customer service was great. It's a small business but that's one of the reasons I stopped by. I like how you're able to have that one on one communication which made me feel very comfortable. I called and was able to get an appointment the very next day! The staff is very welcoming and they're so polite. I was able to drop my guy off, run a few errands and had time to relax. His haircut is soooooooooo nice I love it and he looks so cute! I will definitely be returning!!! Thank you for making my baby look his best! read more

Pretty Pets - Tommy - Pet Groomers Near Me - Alexandria, Virginia

4.5 stars for a solid dog grooming spot. One of the realizations my wife and I discovered when moving up to DC is it can be hard to find service providers who are both good and well-priced. This can especially be the case when it comes to dog grooming. Fortunately, as I was looking for a dog groomer recently, a Groupon add popped up on Yelp for Pretty Pets. While it was located pretty far from me on Richmond Highway over in Alexandria, the reviews were pretty solid and the $50 price tag was pretty good, so I decided to give them a try. I called to book an appointment and they were able to squeeze me in that week. The way it works is you drop off your dog in a certain time window (mine was 8-10am) and they call you to pick up the dog between when they finish to 5pm. I drove over to Alexandria and actually missed the venue since its sign was a little small and completely covered by a tree when driving north. After turning around, I entered the property, which is quite large and includes tons of parking. I'm not sure if Pretty Pets does boarding, but they sure do have plenty of space (although it would require tons of mowing) if they wanted to offer those services. I went inside, said hello to the receptionist and filled out the standard introduction form. I handed off my pup and was told he would probably be ready sometime between 2-3pm. However, to my pleasant surprise, he was done a little after noon. I drove back over to the venue to find my dog looking cute as a button with a great new haircut and smelling fantastic. As I was checking-him out, I was told that he was generally well-behaved, but that he didn't like being crated. Unlike other dog groomers, rather than leave him in the crate, they let him out and allowed him to relax on a pillow. While not a big deal, having this flexibility to go along with providing excellent service was something that I appreciated. Overall, Pretty Pets is a solid dog grooming service. While a little out of the way for us Washingtonians, the solid price and excellent work make this a great place to consider for anyone looking for dog grooming in the DMV area. read more

I will definitely be coming back with my dog Reign. The groomers were all so sweet and helpful. They accommodated to my dog which took a huge stress off my shoulders. My dog is not the easiest and can be quite wiggly so I appreciated their kindness and patience. The location is also ideal right off Richmond Hwy. I can't wait to continue bringing my pup to this location, as I really feel like I've found a location where I fully trust the groomers. 10/10! read more

Quaint little shop off Richmond Highway. They were very nice and definitely knew how to handle all the dogs/pups. I wanted his hair to be a bit longer, as the breed is supposed to have, but he turned out like a nicely cut poodle. My puppy was very calm though and was not traumatized or anything like that. So if you're looking for a simple cut for your dog, this is definitely the place. I would definitely come back for a grooming session and a quick haircut. read more

Pretty Pets - Pet Groomers Near Me - Alexandria, Virginia

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We found Pretty Pets on Groupon and took our boy to his appointment today. He's a golden lab, 2YO, 65 pounds, and this was his first time at a groomers. I liked that I could arrange the appt by email and that they were very strict about seeing all his vaccines/records. I also liked that when I got there to collect him he was out among the workers and not crated. THey said he was a good boy and didn't need the crate. He smells great and feels very clean. They did a fine job with the cut but TBH compared to most breeds there isn't much to cut. They were careful to trim his toe hair, as requested. I picked him up and asked how much the same service would be without the Groupon and they said $80. I have no idea if that's a good deal since I've never taken a dog to a groomer before today but overall I would definitely consider returning. read more

Pretty Pets - Pet Groomers Near Me - Alexandria, Virginia

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Finally found my groomer since my move to Alexandria. I do have to make an appointment about two weeks out for all 3 of my dogs. This place is just around the corner from me and so that's a plus. Picked up my dogs and they looked great and were happy to be there. The staff was super nice and will definitely be here frequently for grooming visits. read more

I have finally found a groomer that can do standard poodles! I took in my girl to get groomed, and after showing pictures and explaining what i wanted, I was in awe at how perfect she looked when I picked her up. I can't remember the groomers name, but she is the "poodle queen" on NOVA, that's for sure! I will definitely be taking Prim back when i return from my deployment in six months! Wish I had found this spot a year ago! read more

Pretty Pets - After. - Pet Groomers Near Me - Alexandria, Virginia

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This is the second time we've been to Pretty Pets and I'm extremely happy about it! I first brought Nacho when he was a puppy and we were in town. I remember it was such a great experience and he seemed comfortable with whoever was handling him. It's been seven months since then and we went back today and I'm so glad about it! The customer service is awesome! Extremely kind and you can tell they all have a passion for what they do. At first Nacho was a little afraid to go back with them, which he usually is, but didn't seem too upset about it later. When he was brought out to me, he was happy and didn't seem scared like when I took him to PetSmart. I was told he was a really good boy and I really appreciated that she took the time to report to me how it went. I love the bandanas, and I really appreciate that they listened to what I wanted for him. The price is good, the customer service is amazing, definitely worth it! We will be coming back without a doubt! read more

Pretty Pets - Pet Groomers Near Me - Alexandria, Virginia

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Booked online with an easy drop off/pick up. Great cut for my Airedale! We will definitely be back.

My dog struggles with being uncomfortable and sometimes aggressive with strangers. I don't know how they manage to deal with him but I truly appreciate their service and patience with him. At the beginning we were paying extra due do his behavior but overtime he's gotten comfortable with the staff and the price was reduced once he started to behave better. I also absolutely adore when holidays come because that's when they give each pet a little bandana and it's just so cute! I have been to the pet smart groomers (bad decision-don't even think about it) and the service and hospitality is nothing compared to them. read more

Two days later and I'm still angry! Took my 2 Shishons in and specifically and repeatedly said I wanted them "TRIMMED" -- not shaved -- and emphasized repeatedly NOT TO CUT their 2" eye lashes. I arrived to two shaved dogs with no eyelashes and a lame apology as if that was good enough. If you care about your dogs and/or what you pay for go somewhere else read more

I phoned this place after reading the previous reviews. I went this morning to drop off my dog, Boston, a cocker spaniel. I showed the owner a picture of what I wanted Boston to look like on my phone. I explained he was a FL dog and we typically shaved him short and that I liked the top of his head to keep the hair spike look. As well, she asked about what to do with the ears and I told her whatever looks good, but yes take some off. I told her he was a bit long since we had procrastinated getting him groomed since losing his last groomer. She rushed him off to a crate and asked me to call her around 1pm or 1:30pm to see where they were. I phoned at 1:10pm and she said they were working on him now and he would be ready at 1:30pm. I picked him up at 1:30pm and noticed a sign on the counter that said if paying by credit card leave the tip BEFORE they ring it up because after that they couldn't add on a tip. I tipped 10 dollars on the 70 dollar total. Then she went and got Boston, handed me his leash and went back to clipping the dog she had on the table. So here is what is wrong. They don't have a receptionist making it hard to truly discuss with the groomer what you are looking for because she has to leave her table with a dog on it to talk to you. This is probably why she was so rushed when I dropped Boston off and when I picked him up. I should have made sure she truly understood shave him SHORT not shave him OFF. My dog is shaved totally down. My bad??? You have to pay before seeing your dog. NEVER AGAIN! My dog, other than being shaved and having the ears left long had a few things that just are POOR QUALITY. His head is short on the very top, like right down the middle; yet long on the side of the head. Looks like dagwood bumstead! His ears weren't cut. They cut off his long white eyelashes. There is a ton of hair sloppily left behind between the pads on his feet. If they bathed him I am surprised because the outside of his ears still smelled dirty and his neck was dirty! It looks like a 20 minute haircut. I am very disappointed and will never go back! read more

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I just picked-up our Australian Shepherd from Pretty Pets and he looks awesome! When I dropped-off our Aussie, I spoke with Judy about how I'd like his cut to look. With the warm weather approaching I wanted a short cut. But at the same time I didn't want his coat to lose the signature Aussie appearance. The cut turned out perfect. His chest, head, and shoulders all have the right shape, and they did a great job leveling the hair along his back, to his hind quarters, and down to his stomach. My dog is still young (11 months) and can become quite anxious in new environments. He can also go into super-hyper-active mode when he's not comfortable with the people he's with. I could tell when I picked him up that he was treated well and looked very happy to be around the staff. He was calm, relaxed, and looking great. We will definitely come back to Pretty Pets and would not hesitate to recommend their services to any of our friends. read more

I've been bringing my long-haired cat here for almost 2 yrs now and have been 100% satisfied every time! My little fuzzy girl comes out looking fabulous after every cut...and is always very calm. And the groomers are always so nice. The dogs I see in there too look great! A+++++ read more

We were about to go to visit my folks for the holidays and we really wanted the dogs to have a good proper cleaning. When called them and they were very nice on the phone and they give us the time window to drop off the dogs and they could pretty much keep them all day- it didn't really matter to us since we work from home, but it was nice that they at least offered versus other places where I only had a couple hour window when I had to pick them up at a certain time. When we brought our dogs they were very careful and had a good meet and greet phase and the current shop owner at her coworker that day were absolutely wonderful just wanting the dogs to be comfortable before they even started giving him a bath. When we pick the dogs back up we immediately noticed that there fur was a lot softer and they always had a shiny coat look on them, which was really hard b/c our dogs are rescues and they are mixed with so much-- they wore the cutest bandannas ever. I don't think I've ever seen them this clean before. The lady that took care of us went into detail on the history of her businesses, and the doggie day care place they have up the road on Richmond Highway. I could tell there was hard work put into both businesses and she was proud of them. I really like supporting small businesses and I will definitely be back to this one. read more

They are the BEST! Lucky and Booberry (our dogs, 12 and 4 respectively) never hesitate and are always happy when they come home. It's good to know that they can always be trusted and are very reliable! The best groomers ever! read more

Megan did such a great job! She didn't "poodle my doodle". Was really nice about explaining the different options and my dog came back looking just like the picture I showed her. I love that they leave the big dogs uncrated if they are well behaved. Already looking forward to going back! read more

Pretty Pets - Pet Groomers Near Me - Alexandria, Virginia

I feel like all all I do is review dog groomers. It's been 3 years since I've had my dog and I'm still looking for a place to call our own. I've been to other groomers as you can see and I've always defaulted back to Fermin at Petco in Baily's Crossroads. I've seen him with my dog so I know he takes care of him but I can't say that for the rest of the staff. Usually when he gets a cut, I'm not going to lie he looks kind of ugly for a week or so until it grows out a little (maybe because I don't know what I want). Anyway, I visited Pretty Pets a week ago and he saw John T. He asked me how I'd like the cut and I had no idea how to answer him but he showed me examples and I was able to tell him what I liked and what I didn't like. After he was done..my dog came out looking clean, soft, and super cute! I didn't even have to wait for his hair to grow out he already looked and smelled amazing! John did such an excellent job, he is going to be Tyler's personal groomer from now on! He's got like 8+ experience and he's really gentle with the dogs. I highly recommend him and the establishment. read more

My dog doesn't require much grooming, but his nails grow really fast and he HATES having them clipped. He doesn't just hate it he bites and puts up a big fight, so I took him into Pretty Pets to have them do it, and have been taking him there ever since. Although it requires two people and a muzzle to get the job done, Judy and her staff are always kind, gentle and quick which reduces the amount of stress both of us (me and my dog) experience during this process. A few months ago I rescued a Shih Tzu mix who does require regular grooming. Judy and Alicia do a fantastic job with him. I highly recommend pretty pets! read more

I found them to be very honest and professional. They did a great job with gizmo considering he was a shelter dog and was definitely a handful for them. I would recommend them read more

I have fixed name to Judy also I never gave any review before this one if there was a review that was poor it was a mistake and not done by me I'm very happy with the services I received so I was confused by your message I don't even show on my account any reviews made other then the one I just gave unless someone used my account but I show nothing read more

Pretty Pets - Petty pets groomed Lilly - Pet Groomers Near Me - Alexandria, Virginia

This was my first time using Pretty Pets, so I wanted to leave a review. For the past few summers we went to PetsMart, but I wanted to support a local business and found Pretty Pets on Google (and come to find out, my in-laws use them for their dog, too). Pretty Pets did an amazing job grooming my two dogs. Both dogs are fluffy, furry 40-something muts, and both were in desperate need of some scrubbing, trimming, and picking. Pretty Pets did an excellent and attentive job. It was easy to set up the appointment and they did a great job communitcating through the process. Prices were reasonable, comparable to other groomers, but the quality is much better. My dogs look great and not only will they feel better in this 90-degree heat, my home will have way fewer furballs! read more

Another winner! My cockapoo (who has VERY thick fur) just came home and looks amazing. New management/ownership is sticking to the old Judy and Alicia formula of making sure the the customer gets what they ask for. My request wasn't that hard (take him down halfway and trim the ruff around his neck even further down) but they did a great job. And what's even better is that he happily walked into the back room when the door was opened and raced out to me when I was done paying for his visit. Good signs of good work all around! read more

They are so sweet and welcoming. It was my first time giving my little pom/Maltese a cut and it was a great experienced. He looks amazing! I love it. Thank you Pretty Pets. I will be coming back. read more

Pretty Pets - Pet Groomers Near Me - Alexandria, Virginia

I have 2 Newfies and took both of them to Pretty Pets in February 2016 to be groomed after a long flight moving from Germany to the US. I was very pleased with how they looked and will be taking them back. read more

Pretty Pets - My female Newf, Rinny after he grooming appointment at Pretty Pets. - Pet Groomers Near Me - Alexandria, Virginia

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Ace was happy when he got home and he didn't shake in the car ride. I know pretty pets took good care of him! They shaved him so the cut was good. I would have liked it if he didn't have to be crated but Ace gets a bit too friendly at times with other dogs so I understand. read more

I made an appointment for my dog here a few weeks ago & they were so friendly! They're hospitality made me feel so welcomed and comfortable leaving my dog there for a nice spa treatment! When I picked up my dog he was so clean and happy! Love this place already! read more

They are the best in town! I think the Vidal Sassoon of dog groomers! We've been taking our dog to Petty Pets since 2010. As a military family we've move a lot and finding a new groomer we had confidence in was a top priority. I initially selected them because I wanted a place that would take extra care in how they handled our Labradoodle. After speaking to the owner on the phone and then going to the shop to meet them in person, I was thrilled. Even more so after they groomed him the first time. The quality of the grooming is exceptional and consistent! We've never looked back, he always comes out looking amazing and happy. The staff obviously loves him and he loves them. I would highly recommend them to anyone and have sent them many satisfied clients to them....it's easy because everyone is always asking me where he gets groomed. read more

Bought a Groupon and Living social voucher for grooming for both of our dogs. First thing what they told us was that we only can use either because it is one per household. But we could return the other one to Groupon. Since we were already there we went ahead with it. Our husky was in need for intensive brush out which we get done every 2-3 months. It is a labour intensive task. We talked to them and they seem to up to the job. After awhile we got a call that they would like shave the husky. I told them that we sometimes get her belly shaved and I am fine if they shave her belly. I did get a surprise when I picked her up. She was completely shaved and this in the winter and not recommended for huskies. She has now patches where the hair sites not grow anymore which could be due to the shave. I cannot recommend them at all. read more

I take my golden retriever mix here for a grooming every few months and each time he looks amazing when I pick him up. They do a fantastic job trimming his coat and he is always super soft and smells wonderful. You can tell they really know what they are doing and love animals. Pricing is competitive and worth every penny. read more

I have been coming here for years with great service and overall great groomer, but the past few times we haven't had great encounters with Pretty Pets. Sometimes you can tell they don't always take their time with grooming or cleaning up my yorkie's eye boogers which is a very sensitive spot and can tell when it is irritated. Today they called us early to bring her in a day early because of suspected snow tomorrow. We brought her in and there was only 1 other dog there. Usually she is seen right away. Hours later she was still not ready, despite being one of the first there. What was the point of them waking us up early to bring her in if they were going to have us on standby either way? Unacceptable. Also, they are not that friendly, from my experience at least. read more

We recommend Pretty Pets highly. They do a great job for an affordable price. Our Lab Lucy hates baths but is always groomed wonderfully when we pick her up and happy. The owners and staff are clearly animal lovers. Our pup is ready when they say. Please support this local business. read more

We went to pretty pets about a year ago and I'm not sure why I waited so long to write this reivew.... Terrible! Honestly the worst experience! We picked our dog up and everything looked fine until my wife noticed that her inner ear was bloody and irritated. We watched her ear for a few days and after it failed to heal, we went to the vet. She needed antibiotics and anti-inflammatories. Of course this trip to the vet cost us about $150. We took pictures and got a letter from the vet basically confirming that Pretty Pets was negligent. We then called Pretty Pets and asked if we could get a refund and if they could cover our vet bill. Not only did Pretty Pets refuse to refund our money, they accused us of being bad owners and blamed us for her bloody and infected ear. Apparently we are bad owners because we had not had her ears plucked yet (she was about 8-9 months old, still a puppy). The daughter of the owner told me that under no circumstances were we to get a full refund. She told me that she was "very smart" and dared me to write a bad review, because she was "good at computers" and will have my review taken down. It literally took the threat of a lawsuit to get Pretty Pets to do the responsible thing and refund our money. Unbelievable! I can't understand how a business can operate like this! Why would a company blame a customer for their mistake. It would be analogous to a restaurant blaming a customer for getting food poisoning. After this terrible experience we went to Petsmart and bought some $200 clippers. Now, I'm grooming my own dog and you know what, I haven't injured her, cut her, infected her ears and I bet she is a lot happier then being sent to a groomer that is doing only 'god knows what' to their dogs. read more