If you love your dog, on Google read the not so good reviews because they're probably true. My review is there too, as RD. I know this because my little dog was injured at The Muddy Mutt and the owner and the manager have been rude, ugly, defensive and dismissive! I can't find out exactly what happened because no one will tell me aside from what is going on by my little dog's vet. Since this summer, my "rescue dog" has been suffering! I have been ghosted by the owner and the groomer who had been there years and who left soon after my little dog was HURT while being bathed or groomed at The Muddy Mutt! My post/review on Google is under RD from July 2024, the month my dog's young life changed for the worse and probably forever! Neither the owner, of about five years, or the staff that has changed for the worst, care about your dog(s)! They are rude because they know they can be because the owner is rude, immature and heartless based on my personal and shocking experience within our email exchanges. She and the rude manager refused to have an adult discussion over the phone! Their email to me was unprofessional and defensive, following having seen my review on Google. There was no regard for my dog or her pain! There just was no regard for my dog and I did not slam them on Google, just advised dog lovers and owners to pay close attention to how their dog is acting and how they're trying to communicate with them in their own way. To you folks reading this, please to not be blinded by convenience or the positive reviews. I guess just see my review on Google, written in general terms not specifics what was done to my dog because they won't tell me what exactly has caused her suffering since July 2024 and i emailed again Dec 2024 and went in person with someone, only to get the run around the owner. I reiterate, find a place that is not overwhelmed by the number of dogs to the point where their safety is at risk. This has been and absolutely horrible ordeal for my little one and for me!! Rescue dogs, in particular, have suffered enough without being re-traumatized by a business whose owner and most of the staff does not appear to care! There is a standing adoption event by Lucky Dogs which takes place in Shirlington, near Muddy Mutt. Some random person sent me there for their self-bathing option when I got her directly off transport. I gently bathed my little as we got to quickly know each other under those circumstances. That said, self bathing anywhere is convenient. As for grooming, the best groomer (I thought) resigned from Muddy Mutt to do her own thing but it was the timing.... My dog's cut was not like the usual one so who knows groomed my dog and who hurt my little one! I paid extra for one on one so there is no kennel drying and those risks. I believe once, given my dog's poofed out coat and anxiety level, my little one was put in there, now that I am fully aware of the owner and staff's clear lack of regard! They hurt my dog and we are nearing six months and I can not get a clear answer. As a rescue pet, you don't really know what abuses, emotionally or otherwise they may gave suffered but you give them a better and a safer home. The owner of The Muddy Mutt has chosen to withhold much needed information regarding my dog's well-being, willfully and deliberately and there are cameras in the bathing areas and everywhere! It is cruel! It is animal abuse, in my opinion, a reportable offense! I'd welcome any advice out there as well!! read more