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    PetzCharm

    4.6 (16 reviews)
    Open 8:30 am - 6:30 pm
    Updated 2 months ago

    Get pricing & availability

    Response time

    1 day

    Response rate

    100%

    Services - PetzCharm

    Bath and groom only

    Full grooming

    Pet haircut

    PetzCharm Photos

    Recommended Reviews - PetzCharm

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    Reviews With Photos

    Balinese cat
    Sasha B.

    My cat had an accident on a holiday weekend and not very many places take cats. The fact that they fit me in was a lifesaver but honestly, they were so good and kind and gentle and explained everything to me that I will definitely be going back with my fur baby

    Casey Lyn B.

    We have found our go-to pet groomer! I highly recommend this place! I love how the groomer is a cat-owner as well, so that put me at ease that my cat will be well taken care of. Love their customer service, very friendly! The wait was about an hour, so the location is very accessible to grab a quick eat while you wait. Once it was time to pick up our cat, she smelt VERY GOOD. the smell lasted for about a few days. Her fur was very soft and clean. We took our cat to this groomer on November and it is December now and she still feels smooth and silky. I also love how they provided her a cute bow after her appointment! I think the price is worth it because of the customer service, and how long the cleaning products last. Again, I HIGHLY RECOMMEND this place if you're looking for a great groomer.

    ***updated response to the owner statement**+ Lies and failure to take responsibility for their actions. 1. If he had matting like you state, I would have been charged the $45 matting fee. I wasn't which implies there wasn't any. 2. I was not immediately informed of what you did to him. I was there for approximately 10 minutes waiting with no other customers present. This would have been the ideal time to inform me of your actions instead of 10-15 minutes after I leave. Then I received a call stating he was "nicked" not that you cut something off the size of a quarter which was identified during drop off. 3. You 100% tried to hide it by putting his service dog vest over the wound. If you were trying to be honest and transparent about the injury, your groomer would have simply put his leash on his collar which would made the wound visible. Then you tried on the call and below to shift blame to everything else except your business and groomers. You even blamed the receptionist multiple times for actions that she didn't and couldn't have done. For the next customer try being TRUTHFUL!! DON'T LIE ABOUT IT. Honestly and accountability goes a long way. If I could give them 0 stars, I would!!! Took my service dog in to get groomed today @ 10. It's our first time. I tell them specially what I want in a cut, advise he's just recovered from an ear infection, and showed them his wart. I explicitly stated the vet said DON'T cut it. I was quoted 2-3 hrs and would get a call 20 mins before he was ready. When 2 rolls around, I call. They tell me it will be another 45 mins. I go ahead and let them know I'm omw. I get there at around 2:30, and he's still not ready. Someone (groomer) brings him out at 2:49 and ask if I like the cut. I mentioned I don't like his ears but have to go as I have another appt. While the 2 hour after quotes time is bad enough, it gets worse. I pay and we leave. We are about 5 mins away when I get a call saying, the groomer downstairs "nicked" his wart and they were just made aware. Ok a nick isn't much so I will check when I get home. They lied. It was way more than a nick and they tried to hide it under his vest! Someone pretty much cut off the growth, put some random cream on it, covered it with his vest, and hair!!! Like WTF!! This was the size of a quarter when I took him and fleshy pink. You couldn't miss it. Now, it's barely the size of a dime, and he's jumpy if I get close to it. Don't take your babies there if you want them safe. Can't believe someone would do this to him then lie saying you nicked him. A nick is a small oops. This was way more Update: got a call from the "manager" and he tried to blame it all on the "new" receptionist. The receptionist only took him to the back. She is not the person that brought him to me which means she couldn't have been the one to try to hide it by putting his service dog vest over it. The receptionist was sitting at the front desk with me!! It is also not a little cut as previously stated. Someone cut the growth off!!

    Before going in for grooming
    Hiwot Y.

    Our pup looks perfect with or without a grooming session but wow, they make "perfect" look next-level! The team here does a phenomenal job - with care, professionalism, and a whole lot of love. I only write reviews when I'm seriously impressed (or the opposite), so the fact that I'm typing this says it all. Consider this my happy bark of approval!

    Muge N.

    The Pet Photography service provides outstanding service and captures the essence of our pets with professionalism and finesse. My cats' adorable traits shine through in the stunning photos. A highly recommended studio for pet lovers!

    After

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    1 day ago

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    2 days ago

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    2 months ago

    Business owner information

    Photo of Dan Y.

    Dan Y.

    Thank you for trusting us, we hope to see Milo again!

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    4 months ago

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    1 year ago

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    Dan Y.

    Thank you for the kind words, Sunshine deserves the best!

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    8 months ago

    Business owner information

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    Dan Y.

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    26 days ago

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    7 months ago

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    4 months ago

    My toy poodle always comes out looking and smelling great. And the shop's owners are lovely and kind.

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    1 year ago

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    8 months ago

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    2 years ago

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    1 year ago

    Business owner information

    Photo of Dan Y.

    Dan Y.

    Thank you for trusting us with your furry friend! Bailey is a gem!

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    Photo of Rebecca L.
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    1 year ago

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    Dan Y.

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    1 year ago

    My 16+ year old shih tzu came out happy, looking sharp, and smelling sweet. The price was reasonable. The groomer was caring and gentle.

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    1 year ago

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    Ask the Community - PetzCharm

    Do you have a groomer experienced in hygiene grooming?

    Yes, we have experienced groomers who are skilled in hygiene grooming for both dogs and cats. Our team takes great care to ensure your pet is clean, comfortable, and well taken care of during every grooming session. Feel free to reach out if you… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - PetzCharm

    I felt like our fur baby was well taken care of and happy.

    Mentioned in 2 reviews

    Read more highlights

    Happy Tails - Mademoiselle Chloe

    Happy Tails

    (166 reviews)

    We have taken our two dogs to Andrea for the past 3 years. Happy tails always remembers them and…read moretheir special needs, and is always extremely accommodating. Their grooming and bathing services are always top notch too!

    Brought my dog in mid-February, had asked for a full groom - wash nails, and haircut. came to pick…read morethe dog up and she hadn't had a hair cut. The owner talked about how the ticket only said wash and nails. I could leave the dog there for the rest of the day and they would do it but my dog hadn't really needed it. The owner went on to say that if I wanted to bring my dog back in 3-4 weeks, she would just do just the haircut. 4 weeks later, I set up an appointment for just a haircut, and confirmed it right then and there - just a haircut. Yes, they understood. I then confirmed again when I dropped the dog off. They understood. When I picked them up, they had done a full groom, which looked fine but wasn't what i asked for. The owner implied I had misunderstood, but wouldn't address that she had said I could come back for just a cut, and she would not answer questions about why her staff had agreed repeatedly to just a cut. She just kept saying she didn't understand the confusion, and I had to pay $150 because they had done a full groom. she wasn't even aware of how much they charged for a full groom at first. She discounted 20%. Her response to me saying I wouldn't be bringing her my business anymore was, "That's fine". This business is not registered with the BBB. I recommend you go elsewhere, but get everything in writing if you bring your animal here.

    Park, Bark n' Scrub - Mobile Pet Grooming - Maria is a genius!

    Park, Bark n' Scrub - Mobile Pet Grooming

    (47 reviews)

    Downtown

    We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

    Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

    PetzCharm - groomer - Updated May 2026

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