After several disappointing experiences elsewhere we finally found our go-to grooming spot! The…read moreteam here really understands anxious pets - they gave our nervous pup special attention and offered a quiet space to help her feel comfortable. However she didn't need it and was able to roam with the other dogs at the spa. Special shout out to Vee (Vi?)! She was super attentive and took the time to understand our preferences and make sure we were on the same page about the style we wanted. When we got home, our dog was her usual playful self (at other places, she'd come home stressed and subdued). It's clear they treated her with patience and care. The results were exactly what we hoped for! We've made this our regular salon.

The staff was friendly at drop-off. Unfortunately the haircut was horrible and the follow-up was…read morefrustrating. After the terrible groom my partner was told to come back for a they would fix it for free. She scheduled the appointment pointing out that she wanted the complimentary service (see photo) and when I picked her up they told me it was roughly $125. I told them I had a free service and they saw that in the system but that's not what they did. I overheard the lady behind the counter whisper that we were willing to pay the difference even though it is their fault . At that point I was unwilling to pay but my partner was at work and had already paid the entire amount online so that I did not have to have any issues. They reached out to the owner and we were assured that she would reach out to us and fix it. My partner reached out to Jodi (the owner) and she did not respond. This was in February and it is now May. I waited to post this in hope that I wouldn't have to because they would make it right. I understand that the groomer needs to be paid because the work was completed but their mistake shouldn't have been my problem. Oh I forgot to mention how we came about the complimentary service. The original cut was HORRENDOUS (see photo) my partner wrote a review about it and they offered us a complimentary bath and tidy to take it down. She agreed and removed the review(shady). All I want is my partner's money back. This review did not need to be posted but I hate that fact that we were taken advantage of by this business.

We had a great first experience at The Groomery. It's in an adorable little building in Old Town…read morewith parking which is very convenient. When you walk in there's a small entrance that separates you from the grooming area. It seems really secure for the dogs inside. They have a book showing the different levels that they can cut which is really helpful! I had a nice chat with the groomer and told her everything we wanted. She followed my instructions and my dog looked adorable! It's a bit pricier than what I've been paying in Vienna, but we will be back for sure.

Very good place they treat your puppies very nice here and they did a amazing job on my Shih Tzu…read morepuppy

Our dog loves going to Your Dog's Best Friends. The moment we arrive, he runs up the stairs,…read morestraight through the door, and leaves me in the dust! He has the best time playing with his furry friends, hanging out with the amazing team who takes such great care of him--and maybe even sneaking in a toe nip or two. Seconds after hopping into his car seat, he's fast asleep. That says it all. Thank you, Your Dog's Best Friends!

I strongly urge any pet owner to think very carefully before bringing their dog here. What my…read morefriends and I learned over the past year has been deeply disturbing, and it has completely shattered any trust we once had in this business. Nearly a year after an incident involving our friends' beloved dog, they were unexpectedly contacted by an Alexandria detective. We later learned that an anonymous former employee had come forward with video evidence showing troubling handling of dogs at this facility. According to publicly reported information from the Animal Welfare League of Alexandria and multiple news outlets, the whistleblower's report triggered a full investigation, a search warrant, and the seizure of hundreds of hours of surveillance footage. Those reports state that a groomer at this facility, Kevin Sanders, was charged, and later pleaded guilty with zero remorse, to multiple counts related to animal cruelty, including charges connected to the death of a dog in his care. Authorities have also stated that video evidence showed additional incidents involving other dogs. Without the courage of the employee who came forward, none of this would have been known. What concerns me just as much is how the business handled these issues. Based on what was shared with us and what has been publicly reported, management did not take meaningful action until law enforcement became involved. The owner, Paul Haire, has repeatedly dismissed concerns rather than acknowledging the seriousness of what occurred under his roof. As a pet owner, the lack of transparency and accountability is unacceptable. Pets are family members. They cannot speak for themselves, and we rely on grooming and boarding facilities to treat them with care and respect. After learning what happened here, and how long it went unaddressed, I cannot in good conscience recommend this business to anyone.

Cannot say enough good things about this Groomer! Gabriella is the most caring person and you can…read morereally tell she loves her job and the pets! Our fur baby Winston is a bit of a handful... He's still kitten like and very wiry and she is exceptionally good with him. He's very fluffy and she always trims his fur and claws so that I don't have to! I have a feeling she will be seeing Winston once a quarter for the span of his life lol

My name is Beary and I love going to Paw Spa. I recommend anyone because they are all wooftastic!…read moreEvery time my Mommy drops me off with Gabby and her team, I get so excited that I can't stop wagging my tail and I always leave spitter of love on the floor, coming and going. They love me at Paw Spa and I love them. Can't wait for my next visit!!!

We bring our cat to Petsmart to get our nails (claws) clipped. They also brush her, clean her ears…read moreand such. We're very happy with their service and how they treat Chloe.

I would caution anyone NOT to board their cats at the PetSmart PetsHotel on Richmond Highway in…read moreAlexandria.The information on their website is patently false; they don't do any of the things that they claim they do. We had such a horrible experience and feel a tremendous amount of guilt for trusting that they would take care of our cat. After a short stay, our healthy 1-year old cat was returned to us lethargic and clearly traumatized, with serious episodes of vomiting and diarrhea that ended up in a $2,500 vet hospital stay. A quick business trip turned into an ungodly expense. We were promised an update during his stay as well as a "Pawgresss Report" when we picked him up, but received neither, likely because he wasn't adjusting well and it was easier for them to keep that from us. They didn't even do a basic medical check when we dropped him off, which again was supposed to happen according to their website. I reached out to the hotel manager, Arden, once he was admitted to the vet hospital two days after his stay, and described our experience. She "seemed" very sympathetic and assured me that an incident report would be filed and that someone would get back to me ASAP. Well, here it is 4 days later and I still haven't heard from anyone; I would have thought that they would want, at the very least, an update on his diagnosis/condition to prevent an outbreak at their facility. Nope. Clearly, what they say and what they actually do are at odds. Don't be like me and get caught up in the flowery language used on their website to describe their facility and services; it's all disingenuous, if not patently false. I fear our poor cat will never get over the trauma of his visit at the PetsHotel on Richmond Highway in Alexandria, Virginia

They have a mobile groom service. Lauren (Kibby) has come twice now and groomed my Morky . My puppy…read more hated going to the groomers and would act up. He just loves Kibby and when he is done looks super cute. Having the groomer come to me is terrific. Kibby definitely loves dogs and gives my pup the special care he needs.

I used this groomer I think once when I lived in Alexandria. If I recall correctly, my two dogs…read morelooked cute in their bandannas afterward but were still somewhat damp at pickup. Wasn't great grooming, wasn't terrible. I don't remember exactly when that was but I think around 2013. I moved away from the area in 2016, so certainly no later than that. Both of those dogs have been dead for years now. But I appear to be on VIP Pet Elite's text spam list until the end of time. The last text I got from them before today, I responded politely to ask to be taken off the list. No reply either way. Today I got one that isn't even about dog grooming; it says "Hi. ViPs! Great News! VIP Pet Elite partnered with Goldmine Realty ([link redacted]). Refer, Sell, or Buy Real Estate with Goldmine Realty and get 12 months FREE GROOMING with VIP Pet Elite! Call for details at 703-586-5976" Like, who does that? this is NOT why I gave out my phone number. Don't you give them yours unless you want to get crappy real estate spam texts in 2032.

Didn't tell us there was a 45 minute timer on weekend - we have a standard poodle so naturally it…read moretakes more time. They kicked us out with a soaked dog, in the middle of the winter. No warning, just your time is up. Super unprofessional

Been coming here for years for self service dog wash. The place is located near Shirlington dog…read morepark so a lot of owners take their dogs to the park and then to the wash. 5 stars for location! The place gets busy on weekends - expect to wait up to 30 minutes. Prices are super reasonable and they have a loyalty program which adds up to a free wash. The place gets humid and smelly during the summer. (I don't think the air conditioning and circulation work well.) You get what you pay for in terms of cleanliness. The staff is friendly and always willing to help. Parking can be challenging. You might need to park up the hill where the townhomes are and walk down.

Had an amazing experience at Dogma. The staff is friendly, the selection of treats is downright…read moreimpressive, and the company itself does a lot for rescue dogs, which is wonderful. In summary: Awesome place. Great treat variety. Based owner. Doggo wants to come back. ​

I just visited this store today, 04/09/26 at 3pm. A quick in…read moreand out for some dog treats, the young man that was going to help me made a big productive sneeze into his hands and asked what I wanted. I asked him if he was going to wash his hands before he handled my order, and he said no. Another young man there was polite enough to help me. Dogma is running their own science experiment studying the spread of Covid-19, and the Flu. Avoid, he's stocking their shelves right now with "a little something extra" for you.

Professional and friendly service with Saoirse!! Our pup looks great and was very relaxed When we…read morepicked him up.

I had a few good grooming visits at this place but the last one left me very upset. The groomer cut…read moreboth sides of my dog's face and I didn't find out until days later when it started scabbing and bleeding. I eventually had to get him checked out at the vet. I understand that things happen but what really made me upset is the dismissiveness of the situation. I called and spoke to an employee about the situation and he advised me to email pictures of my dog's face. I did so to his email address twice and a general email address, and I never got a response. Even if he did I not get the emails (not sure how he could have not), some type of follow up would have been considerate. I don't appreciate the incident with my dog being dismissed, especially since I paid $140 for his grooming. I would have appreciated more kindness in the situation. I will not return and have found a new groomer.

Very nice and kind people, professional and helpful, very caring. Also, they use very good,…read morenatural, nontoxic products. Fair pricing too. Very good experience.

Great experiences every time! My puo is always well taken care of and looks amazing after! Highly…read morerecommend this small business!!